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Reviews of Residence Inn by Marriott Boston Braintree

3 out of 5
Residence Inn by Marriott Boston Braintree
180 Forbes Road, Braintree, MA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 325 out of 399 reviews" "
Rating 8 - Good. 52 out of 399 reviews" "
Rating 6 - Okay. 9 out of 399 reviews" "
Rating 4 - Poor. 5 out of 399 reviews" "
Rating 2 - Terrible. 8 out of 399 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lauryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Meghan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was great.
Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Staff were extremely friendly. My only issue was the person on the floor above me who was a bit noisy. Would definitely stay there again. Lovely and clean hotel.
Stayed 2 nights in May 2024

10/10 Excellent

DONGQIAO, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 1 night in Apr 2024

10/10 Excellent

Hue, Stoughton

Stayed 2 nights in Apr 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Amenities
Nice property close to a lot
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff. Clean rooms and great breakfast. Overall excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot?
Stayed 1 night in Apr 2024

10/10 Excellent

Yan

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Allana, Woodbridge

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, but nothing special.
Stayed 1 night in Mar 2024

10/10 Excellent

sergio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two thumbs up, I have use this hotel 4 times, no complaints so far.
Stayed 2 nights in Mar 2024

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth, MILLERTON

Travelled with family
Staff, room, location, breakfast and amenities were all excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check great room
Stayed 1 night in Mar 2024

10/10 Excellent

Peter, Edgartown

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Renovated property. Nice and safe. On top of highway.
Stayed 1 night in Mar 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean. Breakfast wasn’t bad at all. Staff was pleasant. Great if you have kids.
Stayed 1 night in Feb 2024

10/10 Excellent

Satish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Stay
Stayed 1 night in Feb 2024

10/10 Excellent

Stherlie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. The room was spacious.
Stayed 1 night in Jan 2024

10/10 Excellent

cindy, braintree

Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Stayed 2 nights in Jan 2024

10/10 Excellent

Jarrod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great hotel in an equally great location! 15 minutes to the city, plenty of options for food around. Easiest to from and to the airport I can remember in Boston. Pool was fabulous, breakfast was great every day. Staff is super friendly, even by Massachusetts standards... Highly recommend.
Stayed 5 nights in Dec 2023

10/10 Excellent

Ashley

Stayed 1 night in Dec 2023

2/10 Terrible

Teodora

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
$150 per fee!! Don’t stay there.
We stayed at this property because of a power outage in our neighborhood. I had to book a hotel quickly and we had to bring our dog with us. I made the mistake of assuming the pet fee will be $50 after speaking with a Marriott customer service rep, who quoted the rate when I called to confirm the hotel is dog friendly before booking. Once we got to the hotel the pet fee was $150 for 1 night for 1 x 20 pound dog. Highway robbery. We’ve stayed in multiple hotels with our dog and some of them 4 and 5 diamond properties and we have never been charged more than $75. The front desk agent refused to believe us we spoke with a Marriott representative and said we should have called the hotel directly. We called the number that pops online for the Braintree location. The hotel is mediocre at best and it cost us $416 per night. Stay someplace else.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, all staff friendly and includes healthy breakfast
Stayed 6 nights in Nov 2023

10/10 Excellent

Schemeka

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large and clean. I love the breakfast options in the morning. Hotel is clean and there’s a bar around the corner which was convenient.

10/10 Excellent

Mei

Stayed 1 night in Oct 2023

10/10 Excellent

Marsha, Brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel design
Stayed 2 nights in Oct 2023

10/10 Excellent

MARTIN

Stayed 1 night in Oct 2023

10/10 Excellent

Glenis

Liked: Property conditions & facilities
Nice
Stayed 1 night in Oct 2023

6/10 Okay

katia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a nice property I will definitely go again
Stayed 2 nights in Oct 2023

10/10 Excellent

Kristen

Liked: Property conditions & facilities
:
Stayed 1 night in Sep 2023

10/10 Excellent

Leaveine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Arnaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a perfect location. Close to everything you would need. Rooms are amazing and very clean!
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 3 nights in Sep 2023

4/10 Poor

Nadeen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Marilyn

Stayed 1 night in Aug 2023

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, amenities
Very clean and staff very polite
Stayed 1 night in Aug 2023

10/10 Excellent

Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Room was clean and property was new. Breakfast options were amazing and staff was friendly.

10/10 Excellent

Therrien

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Aug 2023

8/10 Good

Romell

Stayed 1 night in Jul 2023

10/10 Excellent

cheryl, NORWOOD

Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with partner
Great
Stayed 1 night in Jul 2023

8/10 Good

Tatiana

Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr
Great hotel. Easy check in. Friendly staff. Hotel was clean and quiet. Best breakfast we ever had at any hotel we have stayed at. Thanks to everyone
Stayed 1 night in Jun 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

todd

Travelled with family
Disliked: Cleanliness, staff & service
Was not happy with the front desk staff, it's a noisy, heavy traffic area, cannot recommend. Yes.
Stayed 1 night in Jun 2023

10/10 Excellent

jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Solid residence inn. Nice people and parking outside. Restaurant next door and plenty a few minutes drive. Stayed before and would stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

Gabriela

Stayed 2 nights in May 2023