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Reviews of Anastasia House

3 out of 5
Anastasia House
131 Webster St, Malden, MA

Reviews

6.8
Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
I cannot check in. Nobody at home. The cellphone always lock. I have no idea, if they are fraud？
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique friendly environment. This is not a hotel. More like Italian guest house. I like very much this type of accommodation, friendly yet economical. I saved a lot of money staying there.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
For $160 a night the place is in need of a complete restoration. The light switches weren’t even inside the room. The bathroom was supposed to accommodate 8 people in the “basement” I was put in. If you are supplying a place such as this it should run $50 a night. Perhaps they increased the rate because the final Stanley Cup was being held. The lady went crazy when I used a toilet in the laundry room. If you don’t want someone to use a toilet, lock the door. The one thing the host did was prepared an excellent breakfast. Finally, if you’re going to be in business in the USA you should know the language.
Stayed 2 nights in Jun 2019

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Anastasia House on 9 Jun 2019
Thank You so much! We hope to see you again!

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service cleanest place I have ever been!
Excellent place to stay super friendly staff made you feel at home. It was the cleanist hotel I have ever stayed in!
Stayed 4 nights in May 2019
Response from Anastasia House on 1 Jun 2019
Thank You so much! We hope to see you again!

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased the moment I walked in the door. The hostess is very charming. The house has a welcoming, homey feel, and the rooms are neat and clean. Usually, I do not enjoy sharing a bathroom, especially with strangers, but even though I knew other guests were visiting, I did not have an issue when I needed to use the bathroom. No loud noises or doors were slamming, which I have gotten accustomed to in large hotels, and from my room, I could hear the rain falling outside, which I found very soothing. I was not happy that there was no mirror in my room for me to do my makeup. Also, I like the place to be cooler than what it was when I sleep, and there is no option to adjust the temperature in the rooms, as the system is centralized. A fan would have been a welcomed solution. Overall, it was an enjoyable experience, and I recommend staying at Anastasia House to anyone.
Stayed 3 nights in May 2019
Response from Anastasia House on 23 May 2019
Thanks for visiting us! We will do our best to improve our service.

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Anastasia House on 23 May 2019
Thanks for visiting us!