Apartment, 2 Bedrooms | Private kitchen | Mini-fridge, microwave, cookware/dishes/utensils, paper towels
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Reviews of 402 Columbus Ave

2 out of 5
402 Columbus Ave
402 Columbus Ave, Boston, MA

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 38 reviews" "
Rating 8 - Good. 15 out of 38 reviews" "
Rating 6 - Okay. 7 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 3 out of 38 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jamale

Liked: Amenities, property conditions & facilities
Very good
Stayed 6 nights in May 2024

4/10 Poor

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No elevator, stairs are sagging uncomfortably toward outside railing. I did not feel safe. Cleaning staff insisted on gaining entry 9am to drop off small ironing board. I worked night shift, forced out of bed and answered door half dressed. Staff I let in so they could go to the closet and put down ironing board.
Stayed 3 nights in May 2024
Response from Maverick Suites on 23 May 2024
Hello, Richard. Thank you very much for your feedback. We sincerely apologize for the inconvenience caused by the concern stated in this review, and we are looking forward to hosting you again soon with an improved experience. Keep safe!Best,Maverick Suites Team

6/10 Okay

Marguerite

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. Lovely, quiet historic neighborhood that was very close to busy sights of interest. Good communication from the management service. It is in a townhome so you may need to walk up a few flights to get to your apartment which wasn’t an issue for me but may be for others. Furniture and rooms were clean and in good condition. My only concerns have to do with the property conditions. The stairs are uneven and slope in some places (these are historic homes!). The bathroom had holes in the wall where previous toilet and towel bars were, but replaced with differently sized bars; the holes hadn’t been patched or painted.
Stayed 3 nights in May 2024
Response from Maverick Suites on 19 May 2024
Hello, Marguerite. Thank you very much for your feedback. We sincerely apologize for the inconvenience caused by the concern stated in this review, and we are looking forward to hosting you again soon with an improved experience. Keep safe!Best,Maverick Suites Team

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and fast respinse feon the costumer service line and management.
Stayed 4 nights in May 2024
Response from Maverick Suites on 19 May 2024
Hi Ruben, Thank you for your feedback. We are glad to know you had a great stay with us! Thank you for your kind words, and we look forward to hosting you again at the Maverick Suites.Best,Maverick Suites Team

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in quiet area. The room was clean but the WiFi and TV were not working. Besides, I would recommend this location.
Stayed 1 night in May 2024
Response from Maverick Suites on 17 May 2024
Hi Alina, Thank you for your feedback. We are glad to know you had a great stay with us! Thank you for your kind words, and we look forward to hosting you again at the Maverick Suites.Best,Maverick Suites Team

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so easy to contact Maverick suites and they prompt to address questions and concerns. Our suite was on the 3rd floor so it is important to be able to navigate stairs. We did have issues with the wifi but they helped us out. We loved the area! It was so convenient for transportation around the city and getting to the airport. We actually could walk downtown.
Stayed 4 nights in Apr 2024
Response from Maverick Suites on 28 Apr 2024
Hi Edwin, Thank you for your feedback. We are glad to know you had a great stay with us! Many thanks for your kind words, and we look forward to hosting you again here at the Maverick Suites.Best,Maverick Suites Team

8/10 Good

Shruthi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Maverick Suites on 7 Apr 2024
Hi Shruthi. Many thanks for your rating, and we look forward to hosting you again here at the Maverick Suites.Best,Maverick Suites Team

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool tiny little place. Literally the size of a bedroom, but fantastic. Historic brownstone that does the job. Easy in and out, cool bar named Anchovies within a block. Bluebike station right out front makes it easy to traverse the city.
Stayed 1 night in Mar 2024
Response from Maverick Suites Team on 24 Mar 2024
Hi Robert, Thank you for your feedback. We are glad to know you had a great stay with us! Many thanks for your kind words, and we look forward to hosting you again here at the Maverick Suites.Best,Maverick Suites Team

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Maverick Suites Team on 21 Feb 2024
Hi. Many thanks for your rating, and we look forward to hosting you again here at the Maverick Suites.Best,Maverick Suites Team

2/10 Terrible

ashu

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Maverick Suites on 1 Feb 2024
Hi Ashu, Thank you for your rating, and we look forward to hosting you again here at the Maverick Suites.Best,Maverick Suites Team

8/10 Good

Gregory

Stayed 6 nights in Dec 2023
Response from Maverick Suites Team on 1 Feb 2024
Hi Gregory, Thank you for your rating, and we look forward to hosting you again here at the Maverick Suites.Best,Maverick Suites Team

8/10 Good

Alonzo

Stayed 1 night in Dec 2023
Response from Maverick Suites Team on 26 Dec 2023
Hi Alonzo. Many thanks for your rating, and we look forward to hosting you again here at the Maverick Suites.Best,Maverick Suites Team

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with this property! It was such a good find! The apartment was clean and in a really convenient area, buses pulling up just across the road and a train station literally 5 minutes away. Lots to do surrounding the property, restaurants, shopping. I highly recommend!
Stayed 2 nights in Nov 2023
Response from Maverick Suites Team on 20 Nov 2023
Hello, Stephan. Thank you for your kind words regarding your stay and the location. We are glad you had an overall satisfying stay with us. Many thanks for choosing Maverick Suites, and we look forward to hosting you again!Best,Maverick Suites Team

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Maverick Suites Team on 7 Nov 2023
Hi, Doreen. Many thanks for your ratings, and we look forward to hosting you again here at the Maverick Suites.Best,Maverick Suites Team

8/10 Good

Annamaria

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Loved everything except moldy shower.
Overall, we did enjoy our stay here. First and foremost, this place was overall pretty clean but there was what appeared to be black mold growing along the inner edge of the shower. This is extremely concerning and I hope it is addressed before new travelers come in. Otherwise, the location is amazing. It was very central to all the spots (back bay, north end, fenway, etc.) so you're walking distance from basically anything. It was a cozy little spot, but the bathroom was a little too cozy for comfort. Not a major deal breaking point. Overall, it was a really great stay!!
Stayed 4 nights in Oct 2023
Response from Maverick Suites Team on 24 Oct 2023
Hello, Annamaria. Thank you for your kind words regarding your stay and the location. We are glad you had an overall satisfying stay with us. Many thanks for choosing Maverick Suites, and we look forward to hosting you again!Best,Maverick Suites Team

2/10 Terrible

Sayan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property asked me to deposit 300 USD which they promised they will return after 3 days of vacating the room. The money was deducted from my account during 2 nd day of my stay. When I asked the property to return my money after vacating the room, they said we did not deduct any amount. I have to send bank statements of my deductions and threaten for police complaint to get back my deposit money.
Stayed 6 nights in Sep 2023
Response from Maverick Suites Team on 15 Oct 2023
Hello, Sayan. We are very sorry for the inconvenience caused by your concerns on this review. We'll review them and make them a reference to improve our services and facilities. We hope you have arrived home safely, and we look forward to hosting you again soon with an improved experience. Keep safe!Best,Maverick Suites Team

8/10 Good

Charles

Business traveller
Liked: Cleanliness
Very satisfactory for a modest 2 night stay. In my estimation it was reasonably priced in an unreasonably priced area. I slept there on a short busy business trip.
Stayed 2 nights in Oct 2023
Response from Maverick Suites Team on 15 Oct 2023
Hello, Charles. Thank you for your kind words regarding your stay and the location. We are glad you had an overall satisfying stay with us. Many thanks for choosing Maverick Suites, and we look forward to hosting you again!Best,Maverick Suites Team

6/10 Okay

Eric

Stayed 1 night in Oct 2023
Response from Maverick Suites Team on 12 Oct 2023
Hi Eric. Many thanks for your ratings, and we look forward to hosting you again here at the Maverick Suites.Best,Maverick Suites TeamBest,Maverick Suites Team

8/10 Good

Mara

Liked: Cleanliness, staff & service, amenities
Close enough to everything to be convenient but far enough for the area to be quiet. The furniture/amenities/kitchenware adequate for stay and all functional. Can hear neighbours that share walls so some better soundproofing would improve guest experience.
Stayed 2 nights in Sep 2023
Response from Maverick Suites Team on 6 Oct 2023
Hello, Mara. Thank you very much for your feedback. We sincerely apologize for the inconvenience caused by the concern stated in this review, and we are looking forward to hosting you again soon with an improved experience. Keep safe!Best,Maverick Suites Team

10/10 Excellent

Govinda

Stayed 4 nights in Sep 2023
Response from Maverick Suites on 24 Sept 2023
Hi Odali, Many thanks for your rating, and we look forward to hosting you again here at the Maverick Suites.Best,Maverick Suites Team

6/10 Okay

Claudette

Travelled with partner
The overall experience was average. Unfortunately there was a domestic incident in the building at 2:00am that drew the Boston Police in. We did not feel safe and had an uncomfortable and triggering experience. Barely slept the time we were here due to the high level of noise and disturbance.
Stayed 2 nights in Jul 2023
Response from Maverick Suites Team on 23 Jul 2023
Hello, Claudette. We are very sorry for the inconvenience caused by your concerns on this review. We'll review them and make them a reference to improve our services and facilities. We hope you have arrived home safely, and we look forward to hosting you again soon with an improved experience. Keep safe!Best,Maverick Suites Team

6/10 Okay

Frank

Liked: Staff & service, property conditions & facilities
They save money by having no on site staff or front desk, where does this savings go? Check in info is sent 24 before check in but if you need a room last minute it required multiple phone calls. Also was thst chocolate or blood on the floor by the couch, size shape looks like chocolate but ..
Stayed 1 night in Jul 2023
Response from Maverick Suites Team on 23 Jul 2023
Hello, Frank. We are very sorry for the inconvenience caused by your concerns on this review. We'll review them and make them a reference to improve our services and facilities. We hope you have arrived home safely, and we look forward to hosting you again soon with an improved experience. Keep safe!Best,Maverick Suites Team

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, easy for walking to nearby shopping, groceries, pharmacy. Subway nearby. It's in a beautiful neighborhood. One thing to keep in mind is that the floors and walls are nowhere near soundproof. The fire exit in my unit is a door into the next unit so you can hear every sound from that unit, even just average sound level conversation. Footsteps and voices are also audible from the unit above me. I will definitely be going back but next time will bring either a sound machine or earplugs for sleeping.
Stayed 4 nights in Jul 2023
Response from Maverick Suites Team on 23 Jul 2023
Hello, Scott. We are very sorry for the inconvenience caused by your concerns on this review. We'll review them and make them a reference to improve our services and facilities. We hope you have arrived home safely, and we look forward to hosting you again soon with an improved experience. Keep safe!Best,Maverick Suites Team

10/10 Excellent

Angeline

Stayed 2 nights in Jun 2023
Response from Maverick Suites on 29 Jun 2023
Hi Angeline, Thank you for your rating. We look forward to hosting you again here at the Maverick Suites.Best,Maverick Suites Team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
complex reservation process but fine overall
Easy check-in and clean, serviceable room-- though very close for two people. Bathroom particularly tight. Bed so-so. Closet door off its mounting. We found the amount of correspondence from booking site as well as from second and third parties cumbersome, and the deposit policy quite stern. Prepare to keep track of many messages from different sources.
Stayed 1 night in Jun 2023
Response from Maverick Suites on 15 Jun 2023
Hello. We are very sorry for the inconvenience caused by your concerns on this review. We'll review them and make them a reference to improve our services and facilities. We hope you have arrived home safely, and we look forward to hosting you again soon with an improved experience. Keep safe!Best,Maverick Suites Team

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice next to Prudential and Hynes CC
Great appartment, lightfull and conveniently located. Only downside; lack of elevador (4 story building)
Stayed 5 nights in Apr 2023
Response from Maverick Suites on 2 May 2023
Hello, Carlos. Thank you very much for your feedback. We are very sorry for the inconvenience caused by the concern stated in this review, and we are looking forward to hosting you again soon with an improved experience. Keep safe!Best,Maverick Suites Team

8/10 Good

Martha

Business traveller
Liked: Cleanliness, property conditions & facilities
This is a charming little spot. There are some small cosmetic maintenance issues that could be addressed (two toothpaste caps in the sink, dings in the paint, etc.). There is also no way to recycle or compost at this property.
Stayed 4 nights in Mar 2023
Response from Maverick Suites Team on 28 Mar 2023
Thank you for your review, Martha. We are more than thrilled to know that you had a great time in Boston. We look forward to hosting you again soon. Keep safe!

Best,
Maverick Suites Team

6/10 Okay

carol

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
I could not get the tv to work
Stayed 1 night in Dec 2022
Response from Maverick Suites on 30 Dec 2022
Hello, Carol. Thank you very much for your feedback. Our sincere apologies for the inconvenience caused by the concern in this review, and we are looking forward to hosting you again soon with an improved experience. Keep safe!Best,Maverick Suites Team

10/10 Excellent

Shinnosuke

Stayed 2 nights in Nov 2022

10/10 Excellent

carol a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2022
Response from Maverick Suites Team on 1 Nov 2022
Hello, Carol. Thank you for your kind words. We are glad to know that you had an overall satisfying stay with us. Many thanks for choosing Maverick Suites and we look forward to hosting you again!Best,Maverick Suites Team

6/10 Okay

Camille

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Did not receive code in time for seamless check in. Had to call WiFi did not work the second day at all and it was difficult to reach anyone who could address this.
Stayed 2 nights in Oct 2022
Response from Maverick Suites Team on 1 Nov 2022
Hello, Camille. Thank you very much for your feedback. Our sincere apologies for the inconvenience that the issues might have caused you. Please allow us to address these concerns with our team. We hope that you have arrived home safely, and we are looking forward to hosting you again in the near future with an improved experience. Keep safe!Best,Maverick Suites Team

8/10 Good

Catherine

Travelled with group
Liked: Property conditions & facilities
This is a great place to stay in Boston for a few days. Very clean. Maid service was extra so were extra towels or linens. My friend was cold and there were no extra blankets. On the good side, it was very walkable with the subway only a block away and it took us everywhere, even Salem.a lot of good restaurants nearby as well
Stayed 4 nights in Oct 2022
Response from Maverick Suites Team on 1 Nov 2022
Hello, Catherine. Thank you for your kind words regarding your stay and the location. We are glad to know that you had an overall satisfying stay with us. Many thanks for choosing Maverick Suites and we look forward to hosting you again!Best,Maverick Suites Team

10/10 Excellent

Jennifer

Stayed 3 nights in Oct 2022
Response from Maverick Suites on 12 Oct 2022
Hello, Jennifer. Thank you for the high rating that you've given our property! We are glad that you liked our services and had a wonderful stay with us. Looking forward to your next visit!Best,Maverick Suites Team

10/10 Excellent

ELISA MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente opción, con una excelente ubicación.
Stayed 2 nights in Jul 2023
Response from Maverick Suites Team on 15 Aug 2023
Hi Elisa Maria, Thank you for your feedback. We are glad to know you had a great stay with us! Many thanks for your kind words, and we look forward to hosting you again here at the Maverick Suites.Best,Maverick Suites Team

8/10 Good

Yuanfang

Liked: Cleanliness, amenities
Stayed 6 nights in Feb 2023
Response from Maverick Suites on 20 Mar 2023
Hi Yuanfang, Thank you for your rating. We hope that you had a great stay with us! We look forward to hosting you again here at the Maverick Suites.Best,Maverick Suites Team

10/10 Excellent

Elísabet W.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022
Response from Maverick Suites Team on 1 Nov 2022
Hi Kyle, Thank you for your rating. We hope that you had a great stay with us! We look forward to hosting you again here at the Maverick Suites.Best,Maverick Suites Team

2/10 Terrible

silvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo, me dejaron en la calle
Hice mi reserva, estaba confirmada y al llegar me dicen que no hay cupo y me dejaron literal en la calle... la zona estaba a full y fue un caos para mi encontrar otro hotel... pésimo por este establecimiento... no confien
Stayed 1 night in Jun 2022
Response from Maverick Suites Team on 11 Jun 2022
Hello Silvia, as our team explained to you - this was en error by Expedia who set our lodging to accept guests without our approval during the onboarding process. We are sincerely disheartened that you would blame us for circumstances beyond our control - especially for a reservation made the same day. We are a long standing a reputable company that anyone can Google the name of and see out more than 11,000 reviews. We hope to have the chance to host you in the future when we have availability.