2 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews of Henann Lagoon Resort

4 out of 5
Henann Lagoon Resort
Station 2 Main Road, Boracay Island,, Malay, Boracay Island, Western Visayas

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 999 reviews" "
Rating 8 - Good. 318 out of 999 reviews" "
Rating 6 - Okay. 82 out of 999 reviews" "
Rating 4 - Poor. 28 out of 999 reviews" "
Rating 2 - Terrible. 31 out of 999 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Melvin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed our stay in Hennan. We booked pool access and we will book it again. Staff are very accomodating, friendly and professional from the front door, reception, VIP lounge to cleaners. The dinning entertainment/live band Donita and Paolo are one of the best thing we have experineced.
Stayed 3 nights in Jul 2023

10/10 Excellent

Nicole

Stayed 3 nights in May 2023

10/10 Excellent

Romeo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean big rooms excellent customer service
Stayed 3 nights in Apr 2023

4/10 Poor

Jedee Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
most of the details is not what we are expecting
Stayed 2 nights in Apr 2023

10/10 Excellent

Henrica Yansina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and super worth the price!
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 5 nights in Mar 2023

6/10 Okay

Alvin

Liked: Cleanliness, staff & service
Everything was okay, except for the wifi. I’m trying to do some work while on vacation however, the wifi connection is really a challenge. Also, I had a hard time sleeping because there’s a lot of mosquitoes inside my room.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to station 2..
Stayed 3 nights in Mar 2023

10/10 Excellent

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with the friendliest staff ive ever encountered.
Stayed 3 nights in Mar 2023

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romance
It's a very nice place I have really no big complaints. The menu at the restaurant is quite limited. The breakfast buffet is fine. I would stay there again even though it is a little expensive.
Stayed 3 nights in Mar 2023

10/10 Excellent

Dado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing. Breakfast was good.
Stayed 3 nights in Feb 2023

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Always a fantastic place to stay in Boracay. Beautiful rooms, great location. Perfect.
Stayed 7 nights in Feb 2023

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was lovely, especially Pool area
Stayed 2 nights in Feb 2023

6/10 Okay

Lydia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ants crawling on the bathroom sink and next to the TV counter. We informed the front desk. They sent housekeepers to spray some stuff, but more ants spotted every day
Stayed 4 nights in Feb 2023

6/10 Okay

gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Poor AC. Room felt damp during whole stay and then AC stopped working altogether even after having it "fixed" by staff.
Stayed 3 nights in Feb 2023

10/10 Excellent

Godofredo

Stayed 3 nights in Feb 2023

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend Hennan Lagoon resort in Boracay. This resort is clean, easy access to the beach, restaurants and shopping district. Their staff members are very warm, friendly and inviting especially the 3 staff members at their VIP Lounge, Joseph, Jane and Felix. The only negative about the place is the jacuzzi from our room which should be hot or cold but yet it’s cold only. But overall, this place is a great for a pkace to stay in Boracay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Melanie

Stayed 3 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 out of 5 due to location.still walkable
Friendly staff. Excellent room with nice pool view/acess. Cozy. Pool may need some maintenance otherwise clean. About 7-10mins walk to station 2. Can be a problem when its raining.otherwise a very nice hotel
Stayed 1 night in Jan 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Jan 2023

8/10 Good

Jody

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pros: staff are lovely, property is clean, location is good - just a 10 min walk to the beach. Breakfast is very good! Go early as the line gets very long to get a table. Cons: you need to pay to go to the gym at the hotel which is absolutely ridiculous considering the amount you pay to stay there. The pool is very cold.

10/10 Excellent

Lorie Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very beautiful and clean

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hennan Garden last time. Both places have their pros and cons. The front desk staff here were not helpful, but the cleaning crew and IT staff were awesome. Breakfast is not worth it. The food isn't good and repetitive.

6/10 Okay

Cassandra

Travelled with family, Travelled with family and small children
Disliked: Staff & service
The hotel seems a bit run down. Very slow service in the restaurant, breakfast buffet wasn’t very good and the cleaning staff rarely showed up. not sure it’s worth the price.

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

2/10 Terrible

Christine

Stayed 1 night in Dec 2022

10/10 Excellent

Eric

Stayed 9 nights in Dec 2022

10/10 Excellent

Ken

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious. We like the bed, everything inside the room are first class. Very nice staff and accomodating and friendly. We will love to stay here in the future.

10/10 Excellent

Wilvincent

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with amazing pool
Hotel was very nice with super friendly staff who were very attentive. The large pool in the centre of the hotel was always clean and there's a bar situated in the middle which was great. The room was gorgeous and we had a large bathtub along with a large shower. Housekeeping kept the room and the hallways super clean and tidy. We didn't eat at the hotel but each night there was live music. The hotel is within approx 8 minute walk to the beach.
Stayed 4 nights in Dec 2022

10/10 Excellent

PAUL THOMAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need better path to the beach
Stayed 2 nights in Dec 2022

6/10 Okay

Alistair

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hockey
Stayed 3 nights in Nov 2022

4/10 Poor

Gilberto

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We arrived early before check-in. I asked receptionist if we can go ahead and ate the complimentary breakfast and was told it’s not effective until the next day. We arrived at the hotel before 9am. No rooms available yet. We’ve waited so long to get check-in, I think the guest after us was accomodated first, so we’ve waited again in the lounge room, we took a nap there because waiting was starting to get unnerving. We’ve already sent the full details of our itinerary via email and was asked about the date and time of our arrival. We were expecting rooms will be ready. Customer service is not that great. Most of the young staff are not work-oriented. They were so busy busing that they can’t offer to ask if you want a coffee or water. It was so rare that one or two crew would ask. Lady hosts are confusing and a bit unorganized. If I am going to compare Henann Lagoon to Henann Prime, I’d choose Prime where staff are attentive, professional, and friendly. We liked housekeeping, they were nice and clean.

10/10 Excellent

Achilles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It's away from the main hub (the crowd and noise) and yet so accessible

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

darwin

Stayed 3 nights in Nov 2022

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good experience.
Stayed 3 nights in Nov 2022

10/10 Excellent

rodmarie angeline

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was excellent i recommend it and worth to stay at. Will go back again
Stayed 4 nights in Nov 2022

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy our stay in Hennan Lagoon Hotel.

10/10 Excellent

Delma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Kaila

Stayed 4 nights in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family from CA
Amazing Experience, Great Service....very friendly and accomodating specially Alysa, Rica and Brian you guys are all awesome Thank you so much, Hennan Lagoon and all the amazing staff
Stayed 1 night in Oct 2022

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very friendly employees
Stayed 2 nights in Oct 2022

10/10 Excellent

Chat

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay in! Loved the staffs and their pools!
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friends and I had a good time staying at the hotel. love the breakfast buffet as well. front desk was very helpful and were able to grant our request for early check in. Forgot the FO’s name but I believe it was Mylene. Overall it was a nice hotel to stay in Boracay
Stayed 3 nights in Sep 2022

8/10 Good

Peter

Stayed 7 nights in Sep 2022

10/10 Excellent

Yu Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022