Serves breakfast, lunch and dinner
Check availability

Reviews of The Neighbourhood Inn

3 out of 5
The Neighbourhood Inn
5011-66 Street, Bonnyville, AB

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 147 reviews" "
Rating 8 - Good. 40 out of 147 reviews" "
Rating 6 - Okay. 9 out of 147 reviews" "
Rating 4 - Poor. 0 out of 147 reviews" "
Rating 2 - Terrible. 2 out of 147 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, friendly staff, rooms are quiet and clean
Stayed 1 night in May 2024

10/10 Excellent

THERESA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We go quadding north of this establishment and it is very convenient to head out and back in from this location.. Dont have to drive thru town.
Stayed 1 night in Apr 2024
Response from Libby (Front Desk Supervisor) on 30 Apr 2024
Hi Theresa, thank you for you 5/5 review.It's always nice having you guys.See you next time.

10/10 Excellent

GLADYS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Attended a function at the Neighborhood Inn. Was very convenient.
Stayed 1 night in Apr 2024
Response from Libby (Front Desk Supervisor) on 22 Apr 2024
We appreciate your feedback. Thank you for the 5/5 stars. Looking forward to your next visit.

8/10 Good

Crystal, bonnyville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place! Clean and very nice rooms. Only complaint would be having to hear what I assumed to be a manager or owner bad mouthing an employee at the front desk to another employee. Theres a time and place for that and in a public area isnt one of them.
Stayed 2 nights in Feb 2024
Response from Libby (Front Desk Supervisor) on 5 Mar 2024
Totally understand, and we truly appreciate your support and for taking the time to share this review. We will look into this. Have a great day!

8/10 Good

Renny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Libby (Front Desk Supervisor) on 7 Feb 2024
thank you for your review. See you next time.

8/10 Good

Lee Chong

Business traveller
Liked: Cleanliness
Beware of room 308 and 202. Both rooms having loud noise from ventilation vent. In 202, motor kick off noise will kick in before hot air come out from heater. Also, next door is laundry room. 308 having loud random pipe hitting noise from vent hole every 15 to 20 minutes whole night long.
Stayed 1 night in Jan 2024
Response from Libby (Front Desk Supervisor) on 18 Jan 2024
Hi Lee, it's nice to see you again. Thank you for your review, we always appreciate the time you have taken to provide us your feedback. We are very sorry about your experience in those rooms, we will be looking into this, our mission is to provide excellent service.We are glad we were able to moved you in a comfortable room were you are staying right now. Thank you, hope to see you next again.

10/10 Excellent

Laureen

Stayed 1 night in Dec 2023
Response from Libby (Front Desk Supervisor) on 23 Dec 2023
Thank you for sharing your 10/10 stars. Looking forward on your next stay.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property.
Stayed 1 night in Nov 2023
Response from Libby (Front Desk Supervisor) on 24 Nov 2023
Thank you for your 5/5 review.We are glad you enjoyed your stay.See you next time.Thank you.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Libby (Front Desk Supervisor) on 10 Nov 2023
Thank you for the 10/10 stars Paul. We are glad you enjoyed your stay.

10/10 Excellent

Myfanwy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at an amazing hotel. Will definitely recommend.
Stayed 1 night in Oct 2023
Response from Libby (Front Desk Supervisor) on 10 Nov 2023
Thank you for the 5/5 stars. We are happy you enjoyed your stay.

2/10 Terrible

Fredy

Stayed 4 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Libby (Front Desk Supervisor) on 12 Oct 2023
Thank you so much for the fantastic 5/5 review! We appreciate the feedback. Looking forward to seeing you again!

10/10 Excellent

kulvir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Libby (Front Desk Supervisor) on 1 Oct 2023
Thank you for the 10/10 review!

6/10 Okay

Lee Chong

Business traveller
A lot of flies in the room.
Stayed 1 night in Aug 2023
Response from Libby (Front Desk Supervisor) on 30 Aug 2023
Hi Lee, thank you for your review, we appreciate the time you have taken to provide us your feedback. We are very sorry about your experience in our hotel, we will be looking into this, our mission is to provide excellent service. We wish to contact you personally to discuss this further.Thank you.

10/10 Excellent

richard

Stayed 2 nights in Aug 2023
Response from Libby (Front Desk Supervisor) on 30 Aug 2023
Thank you for sharing your 10/10 review! We are happy you enjoyed your stay. See you soon.Thank you.

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this over the chain hotel options in the area. cement block walls appear industrial but are excellent for blocking noise. Shower was one of the best hotel showers even compared to much more expensive properties. Bed was good... not too soft or hard. Variety of pillow firmness was good. Hotel breakfast was much better than other chain hotels. full buffet with hot selections, fresh fruit, breads and muffins. Selection of juices was also good.
Stayed 3 nights in Aug 2023
Response from Libby (Front Desk Supervisor) on 30 Aug 2023
Thank you for your great review, we are glad you enjoyed our amenities & services. We are looking forward on your next visit!Thank you.

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. No complaints .
Stayed 2 nights in Aug 2023
Response from Libby (Front Desk Supervisor) on 30 Aug 2023
Thank you for your 5/5 review. We are glad you enjoyed your stay. We are looking forward on your next visit.Thank you!

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Libby (Front Desk Supervisor) on 18 Aug 2023
Thank you for your 10/10 review Robin, we are glad you enjoy your stay. Looking forward on your next stay.

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat, good staff, pub and dining room food options are good. Coming back.
Stayed 9 nights in Aug 2023
Response from Libby (Front Desk Supervisor) on 13 Aug 2023
thank you for your 5/5 stars, we are glad you enjoyed your stay and amenities. Looking forward in your next visit!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Libby (Front Desk Supervisor) on 1 Aug 2023
Thank you for the 10/10 review! We are glad you enjoyed your stay. We are looking forward on your return.

10/10 Excellent

Darcy Darnell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Libby (Front Desk Supervisor) on 25 Jul 2023
Hi Darcy, thank you for the 5 stars! we are glad you enjoyed your stay. Looking forward on your next stay.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly suprised by how well kept this hotel was
Stayed 1 night in Jul 2023
Response from Libby (Front Desk Supervisor) on 22 Jul 2023
Thank you for your positive review David!We’re glad you enjoyed your stay!Hope to see you again.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Libby (Front Desk Supervisor) on 22 Jul 2023
Thank you for your positive feedback.We are glad you enjoyed your stay!See you soon.

10/10 Excellent

Derrek, Meadow Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome breakfast buffet!
Stayed 2 nights in Jul 2023
Response from Libby on 13 Jul 2023
Thank you for your review.We are pleased that you enjoyed your stay!See you next time.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let’s go again!
Everything was clean, the staff friendly and breakfast amazing
Stayed 1 night in Jul 2023
Response from Libby (Front Desk Supervisor) on 9 Jul 2023
Thank you for your great review.We’re glad you enjoyed your stay!See you next time.

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Mini kitchenette was great. Frig was turned too low Complmentary hot Buffet breakfast was phenominal
Stayed 2 nights in Jun 2023
Response from Libby (Front Desk Supervisor) on 26 Jun 2023
Thank you for your review. Glad you enjoy your stay. Looking forward to seeing you again

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
)wonderful breakfast in the morning. Staff are very friendly.
Stayed 2 nights in Jun 2023
Response from Libby (Front Desk Supervisor) on 20 Jun 2023
Thank you for your review. Glad you enjoy your stay. Looking forward to seeing you again.

10/10 Excellent

Edmond, Kelowna

Stayed 1 night in May 2023
Response from Libby (Front Desk Supervisor) on 3 Jul 2023
Thank you for the 5 stars! Glad you enjoy your stay. Looking forward to seeing you again.

8/10 Good

Tyler

Stayed 1 night in Apr 2023
Response from Libby (Front desk Supervisor) on 24 May 2023
Thank you for your review.Glad you enjoy your stay.Looking forward to seeing you again.

10/10 Excellent

BARRY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,comfortable and a darn good restaurant!
Stayed 1 night in May 2023
Response from Libby (Front desk Supervisor) on 7 May 2023
Thank you for your review, we are glad you enjoy your stay! Hope to see you again.

10/10 Excellent

Danny

Stayed 1 night in Apr 2023
Response from Libby (Front desk Supervisor) on 7 May 2023
Thank you for your review, we are glad you enjoy your stay! Hope to see you again.

10/10 Excellent

Clarence

Stayed 1 night in Apr 2023
Response from Libby (Front desk Supervisor) on 7 May 2023
Thank you for your review, we are glad you enjoy your stay! Hope to see you again.

10/10 Excellent

Claus

Stayed 1 night in Jan 2023
Response from Chloe on 26 Jan 2023
Hello, Claus! We appreciate the positive review and look forward to seeing you again soon!

10/10 Excellent

Evan

Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2022

10/10 Excellent

Dalton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++
2 restaurants attached to it both had amazing food. Room was amazing and very modern. I work in the oilfield and this place is top notch.
Stayed 3 nights in Oct 2022
Response from Kim on 20 Oct 2022
Thank you for taking the time to review the Bonnyville Neighbourhood Inn. We appreciate your feedback and look forward to serving you again on your next visit.

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2022

8/10 Good

Alvin

Stayed 1 night in Oct 2022
Response from Kim on 20 Oct 2022
Thank you for taking the time to review the Bonnyville Neighbourhood Inn. We appreciate your feedback and look forward to serving you again on your next visit.

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom is really nice, shower is awesome, I would definitely go back. Competitive pricing
Stayed 1 night in Aug 2022
Response from Kim on 20 Oct 2022
Thank you for taking the time to review the Bonnyville Neighbourhood Inn. We appreciate your feedback and look forward to serving you again on your next visit.

10/10 Excellent

Jacqueline, Fort Saskatchewan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another hidden gem! Very clean-loved the shower! Nice that it had a great restaurant and pub on site. Will definitely stay here again!
Stayed 1 night in Aug 2022
Response from Front Desk on 21 Aug 2022
So great to hear! Thank you for the wonderful review, we look forward to seeing you again :)

10/10 Excellent

LOUIS

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Feels like home
We have stayed at The Neighbourhood Inn repeatedly. We love the service and the amenities! It is a well run facility with wonderful front desk team!
Stayed 2 nights in Jul 2022
Response from Front Desk on 3 Aug 2022
Thank you so much for the fabulous review! We love having you stay with us, looking forward to seeing you again. Take care.

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the Express building. Air conditioning was on when we arrived on a very warm day; that was nice, thank you! Breakfast buffet was lovely, and the food choices varied from one day to the next. Wait staff in the restaurant were great, as were front desk and housekeeping staff. Building is on the highway, but was quiet. Will definitely recommend The Neighbourhood Inn to family and friends!
Stayed 2 nights in Jul 2022
Response from Libby (Front desk Supervisor) on 1 Aug 2022
We're glad you enjoyed your stay, thank you for the great review! Looking forward of having you again. Take care.

8/10 Good

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good times
Stayed 2 nights in Jul 2022
Response from Front Desk on 27 Jul 2022
Thank you for the good review! Glad you enjoyed your stay, hope to see you again. :)

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Odd to have a separate building a block away for our room (from the front desk) but no real issue. Very nice hot breakfast included.
Stayed 1 night in Jul 2022
Response from Front Desk on 27 Jul 2022
Sorry for the confusion, Glad you enjoyed your stay all the same. Looking forward to seeing you again.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Great place except for grumpy staff
On arrival in the early evening we were a little concerned as the person at the desk was quite grumpy and not very friendly, no real information provided about little things like the great Breakfast offered each day or anything helpful at all really. We found the same grumpy staff at the restaurant as well, always never very happy or friendly, even overheard bickering one evening from the back and the waitress that night was terrible and not friendly at all when all we came for was dessert and coffee. The lady at the front each morning was much better and very friendly. The breakfast offerings were awesome, a news paper would have been nice as well. Room was mostly clean when we got there and comfortable enough.
Stayed 4 nights in Jul 2022
Response from Front Desk on 20 Jul 2022
Thank you for the lovely review! Hope to see you again!

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Bonnyville
This hotel was amazing. Best bang for my buck I've had in a long time with hotels. Very well kept and the free breakfast buffet is worth staying here on its own. Older building but the rooms are all updated and the best pillows on earth. Only negative I have is that my rooms a/c was loud as a jet engine when it came on but didn't bother me when I was a sleep. I would stay here again without even looking at any other hotels in Bonnyville.
Stayed 2 nights in Jul 2022
Response from Front Desk on 20 Jul 2022
Thank you so much for the fantastic review! We appreciate the feedback. Looking forward to seeing you again!

10/10 Excellent

Susan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
One of the best, well priced motels. Food excellent, room like a high priced resort, very clean and excellent service.
Stayed 3 nights in Jul 2022
Response from Front Desk on 20 Jul 2022
We are so glad you enjoyed your stay! Thank you for the wonderful words. We look forward to seeing you again.

8/10 Good

katrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Front Desk on 20 Jul 2022
Thank you for the great review.

10/10 Excellent

Doug

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff at reception from beginning to end were extremely friendly and efficient. The dining staff were among the best I have ever experienced and I have been to a large number of dining facilities in my life time. My only criticism would be the bed,,not the best . Everything was clean and quiet and safe
Stayed 2 nights in Jun 2022
Response from Front Desk on 20 Jul 2022
Thank you so much for the wonderful review! hope to se you again.

8/10 Good

Tricia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It is over priced as this hotel is old and outdated. However it is kept clean and the evening staff when we checked in were great. A brand new hotel with a pool is the same price so I won’t book here again just because of the price
Stayed 1 night in Jun 2022
Response from Front Desk on 20 Jul 2022
Thank you we appreciate your feedback.