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Reviews of La Quinta Inn & Suites by Wyndham Meridian / Boise West

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1003 reviews" "
Rating 8 - Good. 306 out of 1003 reviews" "
Rating 6 - Okay. 79 out of 1003 reviews" "
Rating 4 - Poor. 43 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Glorena, Owyhee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Craig

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was warm and fun. Beds were comfortable.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 30 Apr 2024
Craig, We are glad you enjoyed the pool and hot tub at the La Quinta Inn & Suites by Wyndham Meridian / Boise West. Thank you for your kind review of the accommodations, Too. We hope you will be our guest again.

10/10 Excellent

Yi

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 30 Apr 2024
Thank you for the excellent rating, Yi! Our team was thrilled to host your visit to the La Quinta Inn & Suites by Wyndham Meridian / Boise West, and we hope you will return to enjoy another great experience.

4/10 Poor

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 29 Apr 2024
We hope you will reach out to our team, Darrell. Our goal is to provide a wonderful and pleasant experience for all our guests, and knowing what we could do differently to make another visit better would help us improve the value we offer guests.

10/10 Excellent

Brandon

Travelled with family and small children
Clean, convenient, friendly
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 27 Apr 2024
Brandon, Thank you for your review and rating. We are glad the La Quinta Inn & Suites by Wyndham Meridian / Boise West met your needs for a wonderful experience. Please join us again soon.

10/10 Excellent

Vickie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where I needed.
Stayed 2 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 16 Apr 2024
Vickie, we are glad our location was convenient for your needs. Thank you for the excellent rating. We hope to share another lovely stay with you at the La Quinta Inn & Suites by Wyndham Meridian / Boise West.

10/10 Excellent

Misty

Liked: Property conditions & facilities
Really clean and nice
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 13 Apr 2024
Misty, We are delighted you enjoyed the clean, comfortable accommodations at the La Quinta Inns & Suites Meridian Boise West. Thank you for sharing an excellent rating and kind review with others.

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 8 Apr 2024
Our team is thrilled to see the excellent rating you posted for the La Quinta Inn & Suites by Wyndham Meridian / Boise West, Luis. We hope you will allow our team to provide another fantastic stay for you.

6/10 Okay

Brandy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 8 Apr 2024
Thank you for your feedback, Brendy. We hope you will join us in Meridian for a better visit in the future.

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 7 Apr 2024
Cynthia, We are glad you were pleased with your recent stay at our hotel in Meridian. We hope you will enjoy another visit with us again. Thank you for sharing your experience with others.

8/10 Good

Kody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 6 Apr 2024
Thank you for taking a moment, Kody, to rate your visit to our hotel in Meridian. We are glad you enjoyed a great experience and hope you will return to stay with us again.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked all of the above. We have had noise from the floor above us that as been been going on for awhile. It is 9:00 pm.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 3 Apr 2024
Kathy, Please know we are happy to address noise issues involving guests. We hope the problem will be resolved as the other visitors settle for the night. Thank you for the excellent rating of our accommodations. We hope you will return to enjoy a more peaceful visit.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 13 Mar 2024
Steven, We were delighted to see the excellent rating you shared with other visitors to the La Quinta Inn & Suites by Wyndham Meridian / Boise West. Thank you for your positive feedback, and we hope you will visit us again.

10/10 Excellent

Chazz

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was not very good. The room was nice.
Stayed 3 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on 12 Mar 2024
Thank you for the excellent rating for our hotel rooms, Chazz. We are glad you were comfortable. We are always eager to know what guests would like to see on the breakfast menu. Please allow us another opportunity to welcome you when you are in Meridian.

10/10 Excellent

Jeannine

Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 29 Mar 2024
We are delighted to see the excellent rating you shared online for our La Quinta Inns & Suites Meridian Boise West, Jeannine. We look forward to hosting another wonderful experience for you in the future.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 6 Mar 2024
We are glad you enjoyed a wonderful experience at the La Quinta Inn & Suites by Wyndham Meridian / Boise West, Steven. It was a joy to host your stay and deliver on the promise of comfortable accommodations. We look forward to seeing you again.

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were given a room that was on the first floor next to the exit door. The door was very loud when it closed. It woke us up every time someone came in or out.
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 6 Mar 2024
Thank you for your review, David. I am sorry the hard door closure disturbed your rest. We will have our maintenance staff adjust it right away. Winter takes a toll on the door's fixtures. We hope you will return for a more pleasant stay with us in Meridian.

8/10 Good

Terese

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 6 Mar 2024
Terese, We are delighted you had a positive experience at our hotel in Meridian. We hope you especially enjoyed the comfort of our rooms and the amazing complimentary breakfast. Please allow us to welcome you again when you are in Western Idaho.

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice help at front desk
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 4 Mar 2024
Bruce, We are thrilled you enjoyed a wonderful stay at the La Quinta Inn & Suites by Wyndham Meridian / Boise West. Our team at the front desk is eager to assist guests whenever needed. Thank you for the excellent rating, and we hope you will visit us again soon.

2/10 Terrible

Samir

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 18 Feb 2024
We appreciate all the feedback we receive from guests, Samir. We hope you will reach out to our team and let us know of the issues you encountered. We are eager to provide the best possible service to our visitors.

6/10 Okay

Irene, Seattle

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
It was perfectly fine. The bed was surprisingly great!
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 6 Feb 2024
Thank you for your review, Irene. We are delighted we exceeded your expectations with the comfort of our beds and pleasant service by our staff. We hope you will return to visit us again in Meridian.

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 30 Jan 2024
We are grateful for the 10-star rating you shared for the service and accommodations of the La Quinta Inn & Suites by Wyndham Meridian / Boise West. Thank you for your patronage, and we are looking forward to hosting another delightful experience for you again.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room, clean, big, private.
Stayed 2 nights in Jan 2024
Response from Cyndy-Guest Experience Representative on 28 Jan 2024
Michelle, Thank you for sharing a great rating and review with other visitors to the La Quinta Inn & Suites by Wyndham Meridian / Boise West. We are happy to learn you enjoyed the spacious, comfortable room and the new cleaning policy of letting our guests invite the staff to service the room the previous day or if they want a housekeeping visit. We look forward to sharing the hospitality of our hotel again with you soon.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Cyndy-Guest Experience Representative on 21 Jan 2024
Thank you, Jeff, for sharing an excellent 10-star rating with fellow visitors to the La Quinta Inn & Suites by Wyndham Meridian / Boise West. We hope you will return to enjoy our indoor pool and hot tub again.

2/10 Terrible

Jon A

Travelled with family
Pool or no pool? Get it together La Quinta
I booked this trip with two rooms for two families to give them a Christmas present of swimming during the winter season although I checked the website and it said the pools were under maintenance I called your service line and said I need to verify that the pools are closed or open they put me on hold said they called the front desk somebody who spoke to me said front desk they said no indeed the pools are open and you may come so we made our booking when we arrived at the hotel at 9:00 on Friday night ready to swim they said the pools are closed I said well I checked with someone online and they said they were open and now they're saying they're closed and the whole reason for this trip was swimming so we had to cancel and go find another booking very quickly that night and we did and enjoyed it you would have enjoyed staying at La Quinta I don't know how the rooms in cleanliness were because we didn't get to stay and it was very disruptive to our trip thank God somebody else had some openings.
Stayed 2 nights in Jan 2024
Response from Cyndy-Guest Experience Representative on 15 Jan 2024
We apologize for any misinformation you received from the site you contacted about our pool closure, Jon. We are glad we could cancel your reservation and help you obtain a refund and other lodging. Our planned maintenance was posted on our partner site, and we had hoped that would help folks make their reservations.

6/10 Okay

Sherry

Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 16 Jan 2024
Sherry, We are grateful for your rating feedback and hope you will reach out to our team so we can address any issues you encountered during your visit. We are committed to providing the best experience for our guests.

8/10 Good

Jeremiah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 13 Jan 2024
Thank you for your great review, Jeremiah. We hope you will return to enjoy another wonderful experience at our hotel in The Boise area again.

4/10 Poor

Chris

Travelled with family
Disliked: Staff & service
Pool closed
-The pool was closed and we didn't get any notice through hotels.com. The pool was the main factor in choosing this hotel. -I asked the front desk clerk for a couple extra pillows for the kids sleeping on the sofa bed. She gave us 1 pillow and told me that "if" they brought more they'd knock on the door.
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 9 Jan 2024
Thank you for your feedback, Chris. We asked all our partner sites to post notice of the repairs at our hotel prominently. We contacted any guest with a reservation so they could cancel with our penalty if they wished to make other arrangements. We are sorry we had a limited supply of extra pillows for guests, and we hope you will return to enjoy a better stay with us when our pool is open and can be enjoyed by your family.

6/10 Okay

Aaron

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Ok stay
We booked with the intention of using the pool because my 3 older kids love swimming. Unfortunately the pool was closed for maintenance. At our last stay we had a not so pleasant experience from the pool and didn’t even get reached out to by management. It was late and we weren’t about to cancel and find a be hotel. I booked here again hoping to give it another shot. 1 disappointed the pool was closed and online didn’t mention anything of it. Once we got to our room, it was freezing. The thermostat was set on 50! I had a baby with us as well and had to keep him bundled up until it warmed up. In the long run it wasn’t a huge deal, but would have expected it to be a comfortable 68-70 on heat considering it’s January. The tv remote after using and looking at to find the correct button to use was quite frankly disgusting! I understand cleaning crews maybe don’t think to properly clean these, but this one had grime and cross in between the buttons. I am not OCD or a clean freak, but with 4 children I tend to look at that stuff more. HIGHLY suggest the cleaning crews add this and the phones to their deep cleaning lists. Lastly, 2 of my kiddos shared the pull out couch bed. There were no sheets or extra pillows anywhere in the room. Some might say a simple resolution would be to go down to the front desk to get some. But that’s not the point. If a room has a bed it should have linens in the room. I was also alone with 4 kiddos and didn’t want to leave them alone in the room.
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 9 Jan 2024
Aaron, We had planned for repairs to take place in our pool room back in Novenmber. Our management tteam asked all our partner sites to broadcast this for folks making reservations. We onntacted everyone with a reservation already in place so they could make other arraingements if necessary. We apologize that upon arrival, you were unware of the pool closure and we are happy to help guests choose a hotel that would accommodate your needs better. We are eager to help with any additional linens needed for rooms that have a pull-out sofa bed. Our staff is sorry for those issues with your room and hope you will again allow our team to host a better stay for you and your family.

8/10 Good

Kristin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 9 Jan 2024
We appreciate your wonderful rating, Kristin. Thank you for taking a moment to evaluate our service and comfortable accommodations. We look forward to hosting another visit for you.

10/10 Excellent

Kasandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 9 Jan 2024
We are delighted you had an awesome experience at the La Quinta Inns & Suites by Wyndham Meridian Boise West, Kasandra. Thank you for the perfect rating. We hope to share our hospitality with you again.

10/10 Excellent

Annette

Travelled with family
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 9 Jan 2024
Thank you, Annette, for the excellent rating you posted for the service and accommodations at the La Quinta Inns & Suites by Wyndham Meridian Boise West.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barking little dog
Great except for the continuously barking little dog
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 30 Dec 2023
As a pet-friendly hotel, we are sensitive to some pets acting out when faced with unfamiliar territory and sounds. We are happy to ask pet parents to think of this before hand and leave their furry friends with a comfort blanket or kennel them if they go swimming or to the breakfast room. We hope you will return to enjoy another stay with us again.

10/10 Excellent

Edwin J

Stayed 4 nights in Dec 2023
Response from Cyndy-Guest Experience Representative on 16 Jan 2024
Thank you for the excellent rating, Edwin! We are glad our team provided comfortable accommodations for you, and we look forward to hosting your next stay at the La Quinta Inn & Suites by Wyndham Meridian / Boise West.

10/10 Excellent

Marisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 27 Dec 2023
Marisha, Thank you for the excellent rating you posted for the La Quinta Inn & Suites by Wyndham Meridian / Boise West. It was a pleasure to welcome you for the holidays, and we hope you will join us again in the New Year.

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 27 Dec 2023
We are delighted with the excellent rating you shared with fellow travelers to our hotel, Sally. Thank you for being a valued guest of the La Quinta Inn & Suites by Wyndham Meridian / Boise West. We hope to see you again soon.

10/10 Excellent

Wauhnemah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
December 29th
My husband had surgery and we needed 2 queens for the stay. We’ve stayed here with the family once for Christmas. I love the place and staff.
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 23 Dec 2023
Wauhnemah, Thank you for sharing your review. We hope your husband is on the mend and makes a speedy recovery. We loved welcoming you to the La Quinta Inn & Suites by Wyndham Meridian / Boise West on Christmas past and look forward to being of service to you when you need us in the future.

4/10 Poor

Humberto, Bellevue

We booked this hotel for the pool and upon arrival we were told that the pool was under construction and closed. The hotel said they would cancel our reservation but Expedia would not refund us. The closure of the pool should be relayed through third party booking apps. Also, our closet door was jammed and would not open. We had a lot of luggage and nowhere to store it. It wasn’t ideal. The charging ports on the lamps did not work either.
Response from Cyndy-Guest Experience Representative on 20 Dec 2023
Humberto, We made every attempt to inform guests that the pool room was under construction and closed. All our partner sites were alerted, and notices were posted. We contacted folks with current reservations so they could cancel reservations and make other arrangements if they wished to do so. I am sorry you could not be refunded, and we hope you will return to enjoy a visit to our hotel when the pool and hot tub are up and running again.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Cyndy-Guest Experience Representative on 19 Dec 2023
Mark, Your rating feedback for our hotel in Meridian is greatly appreciated. Thank you for taking the time to let fellow travelers know you enjoyed your experience with us. We hope you will return to visit again.

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities
They were so nice and welcoming.
Stayed 2 nights in Dec 2023
Response from Cyndy-Guest Experience Representative on 19 Dec 2023
We are delighted you enjoyed our staff's warm welcome and special attention, Ronda! Thank you for sharing an amazing review of the La Quinta Inns & Suites by Wyndham Meridian Boise West with other visitors. We look forward to hosting you again soon.

8/10 Good

Jeanette, Layton

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 19 Dec 2023
Thank you for a positive rating, Jeanette! We are glad you enjoyed your experience at our Meridian hotel and hope you will return to have an even better stay with us moving forward.

4/10 Poor

Jared

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 19 Dec 2023
Jared, We are sorry you were disappointed with your experience at our hotel. Our only goal is to ensure our guests enjoy their stay at our hotel. Please reach out to our team and help us understand where we need to focus our attention to make another visit better and more comfortable for you.

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Cyndy-Guest Experience Representative on 19 Dec 2023
Russell, We are glad you enjoyed a comfortable stay at our hotel in Meridian. Thank you for the great rating you submitted for our service and accommodations. We are eager to host another visit when you are in the area again.

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 19 Dec 2023
Peggy, We are grateful for your wonderful rating of the La Quinta Inns & Suites by Wyndham Meridian Boise West. Thank you for choosing our location for your travel needs, and we hope you will return to visit us again soon.

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 19 Dec 2023
Thank you, Alicia, for sharing an awesome rating for the La Quinta Inns & Suites by Wyndham Meridian Boise West. We are glad you enjoyed a comfortable experience at our location and hope to see you again.

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Cyndy-Guest Experience Representative on 14 Dec 2023
Lisa, We are glad you enjoyed a great stay at our hotel in Meridian. We hope to share our hospitality with you again when your travels bring you along our section of I-84 again.

8/10 Good

Mark

Stayed 2 nights in Dec 2023
Response from Cyndy-Guest Experience Representative on 9 Jan 2024
Mark, We are glad you had a positive experience at our hotel in Meridian. Thank you for your business and we hope you will return to enjoy another visit.

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was clean and comfortable. I was sad that the hot tub was not usable but understand the renovation. The breakfast was less than I expected. I dont like to complain but you should know that the muffins were hard, the coffee was cold and the eggs weren't very good. Maybe it was just a bad day. Otherwise it was a good stay.
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 13 Dec 2023
Tamara, We are glad you were comfortable at our hotel. I apologize for the closure of the pool room while we make needed repairs and update that amenity. We are excited about the changes to the pool area and hope you will return to enjoy swimming here. Thank you for your feedback about breakfast. We will take the steps necessary to improve the menu right away. Please join us again soon for an even better visit!

10/10 Excellent

Gilbert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 8 Dec 2023
Gilbert, We are grateful for your excellent rating and the opportunity to provide a wonderful experience at the La Quinta Inn & Suites by Wyndham Meridian / Boise West. Please allow us to welcome you again soon.

8/10 Good

amy

Liked: Staff & service
Hotel is dated a could use some updates. Bathroom had a mildew smell. Booked a double room and one mattress needs to be replaced as it sagged a lot. Elevator had a heavy cigarette smoke smell. Front desk staff were friendly. Room was roomy enough. Television had a hard time getting many channels. HVAC worked well. Linens appeared clean.
Stayed 1 night in Nov 2023
Response from Cyndy-Guest Experience Representative on 1 Dec 2023
Amy, We apologize that one of the beds in your room was uncomfortable. We will have it replaced right away. Thank you for your great review, and we hope you will return to enjoy another stay with us.