Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of Hotel Samara

5 out of 5
Hotel Samara
Kaynar Mevkii, Torba, Bodrum, Mugla

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 212 reviews" "
Rating 8 - Good. 56 out of 212 reviews" "
Rating 6 - Okay. 21 out of 212 reviews" "
Rating 4 - Poor. 8 out of 212 reviews" "
Rating 2 - Terrible. 10 out of 212 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Its amazing 5 start hotel
Stayed 3 nights in Apr 2024
Response from Samara Hotel Reservation Department on 15 Apr 2024
Dear guests Aljibawi,Thank you for the time taken to review Hotel Samara.It is very nice to hear that you were very happy with your stay.We try to make all the guests happy.Thanks.

10/10 Excellent

özgür

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2024
Response from Samara Hotel Reservation Department on 14 Apr 2024
Dear guest,Hope to welcome you again at Samara Hotel.Best regards,Samara Hotel Reservatıon Department

10/10 Excellent

Sasan

Stayed 5 nights in Oct 2023

10/10 Excellent

ghazi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL
Stayed 5 nights in Sep 2023
Response from SAMARA HOTEL RESERVATION on 25 Oct 2023
Thank you for choosing us.

10/10 Excellent

izzet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful
Stayed 7 nights in Aug 2023
Response from SAMARA HOTEL RESERVATION on 25 Oct 2023
Thank you for choosing us.

10/10 Excellent

HAKAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Aug 2023
Response from SAMARA HOTEL RESERVATION on 25 Oct 2023
Thank you for choosing us.

10/10 Excellent

Ayhan

Stayed 1 night in Aug 2023
Response from SAMARA HOTEL RESERVATION on 25 Oct 2023
Thank you for choosing us.

2/10 Terrible

wissam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmarish Stay at Hotel Samara
Our stay at Hotel Samara was an absolute nightmare. The service was horrendous, and the staff seemed disinterested in providing even the most basic hospitality. The check-in experience was nothing short of disrespectful, with the management displaying a complete lack of professionalism and courtesy. Throughout my stay, I felt neglected and ignored, with my requests for simple things like room extra bed and housekeeping falling on deaf ears. It was evident that guest satisfaction was not a priority for the hotel. The overall condition of the hotel was dismal. The rooms were outdated, unclean, and in dire need of maintenance. The lack of attention to detail was evident in every aspect, from the worn-out furniture to the dirty carpets. To make matters worse, the hotel's location left much to be desired, with noisy surroundings and no access to nearby attractions or amenities. We had expected better from a hotel listed on Hotel.com, but Hotel Samara was a complete letdown. I strongly advise against booking a stay here unless you want to endure a truly terrible experience. Save yourself the trouble and find a more welcoming and accommodating option elsewhere.
Stayed 4 nights in Aug 2023

2/10 Terrible

Mustapha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Najda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff has no guest relations knowledge.
Stayed 2 nights in Jul 2023

10/10 Excellent

Khilola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 17 nights in Jul 2023

6/10 Okay

Elmira

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very expensive for a family of 4.
Stayed 1 night in Jul 2023

8/10 Good

Esmaeil

Liked: Cleanliness, staff & service, property conditions & facilities
Good resort, friendly staff
Stayed 4 nights in Jul 2023

4/10 Poor

Ted, Granada Hills

Travelled with family
Disliked: Cleanliness, property conditions & facilities
On arrival, there was no one to great us. At the check-in there was expressionless guy named Mustafa who was rude, indifferent, pretty much a smart-ass. When asked why despite our specific prior request to put our groups' room close to each other he has scattered us all over the property...he replied angrily that they are busy. There was one bellboy hauling our suitcases. The staff was not trained in greeting patrons, they would just stare us down. No hellos or even a simple smile. This was a universal trend even with their management. Amazing since they advertise on American portals and pull-in US tourists to their facility. Yet no one spoke a word of English. Our room was flimsy, bare-bone, dull (nothing on the walls), and small. Funny, they have a closet in the room that its width is less then the clothes hangers. When closing the sliding door all the clothes fall off the cheap hangers. Out of six USB slots in the room only two worked intermittently. Notified the reception. But, nothing was done. Consequently, we were constantly running out of phone and watch batteries. The wifi was weak would drop constantly. Two pools. The infants/kids were in the 16 swimming pool. Complained to management 3 times to no avail . Only one restaurant with limited hours. Terrible food variety. Cheap alcoholic drinks. Everybody incl management smoked everywhere. Small smelly gym with no ventilation. The massage guy was constantly on you to sell massage. 1 manager named Dogukan was pleasent
Stayed 8 nights in Jun 2023

8/10 Good

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked: well-groomed territory, room service, a large selection of buffet dishes We didn't like: limited territory, lack of sun beds (people laid out towels and left them for the whole day even if they left the beach), very loud music from the nearby hotel - Hilton
Stayed 7 nights in Jun 2023

2/10 Terrible

BAIRQ, RICHMOND

Stayed 2 nights in May 2023
Response from SAMARA HOTEL on 6 Jun 2023
Merhaba Değerli Misafirimiz, Bizi tercih ettiğiniz için teşekkür ederiz.Görüşleriniz bizim için çok değerlidir. Tekrar ağırlamak dileğiyle. saygılarımızla,

10/10 Excellent

chetan

Stayed 1 night in Apr 2023
Response from SAMARA HOTEL on 6 Jun 2023
Değerli Misafirimiz,Hotel Samara'yı tercih ettiğiniz ve güzel yorumlarınız için teşekkür ederiz.Sizleri tekrar ağırlamaktan memnuniyet duyarız.Saygılarımızla,

10/10 Excellent

Chantelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Our stay was lovely, beyond our expectations. The food was delicious and the service from the staff impeccable. Cannot fault anything. Will definitely return
Stayed 4 nights in Apr 2023
Response from SAMARA HOTEL on 15 Apr 2023
Thank you for your nice comments.We look forward to welcoming you again.

10/10 Excellent

Ahamodur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch hotel
Stayed 4 nights in Oct 2022
Response from havva on 28 Oct 2022
Dear Guest,Thank You for choosing Hotel Samara and for your good reviews.We would like to welcome You again.Kind regards,

4/10 Poor

Oxana

Liked: Cleanliness
Disliked: Staff & service
Too many people.
Stayed 2 nights in Oct 2022
Response from SAMARA HOTEL on 19 Oct 2022
Dear Guest, Thalnk You for your valuable feedback and I would like to note that we are sorry for your bad experience in our hotel. Kind regards,

2/10 Terrible

Nagi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What an awful experience ! The plan was to reserve the bungalow deluxe room which we did, thought we were paying for that but instead what we got was a very old standard room. We complained to the manager, he answered us that there is no other available rooms for the moment. I asked for a refund, they refused, but they promised to move us to another room the next day. The next room smelled like a intolerable strong cigarette smoke everywhere: blankets, curtains, towels… tv didn’t work and what's better than spending the night with an extra guest COCKROACHE !!!!!! So we complained again and the third day they moved us to another room but it seemed old visitors didn’t want to leave our company COCKROACHE again !!!!! Struggling for 3 days where we finally left at the fifth. This was one of the worst hotel experiences i have ever had I would not recommend It to anyone . Very disappointing, definitely not a five star hotel .
Stayed 5 nights in Jul 2022

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Samara Hotel is one of the best hotels I visited. A very stylish, safe hotel for families with great entertainment services. Also, the hotel had a great staff and when we got to the hall, Aysu at the front desk was very welcoming and gave us the best room with the most useful information. I definitely recommend a trip to this hotel for a good time.
Stayed 6 nights in Aug 2022
Response from SAMARA HOTEL on 10 Oct 2022
Dear Guest, Thank you for choosing us and for your valuable feedback. Kind regards,

10/10 Excellent

Siamak

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very classy place with friendly staff. Food can be rated good for an open buffet. Overall good and satisfied.
Stayed 2 nights in Sep 2022
Response from SAMARA HOTEL on 10 Oct 2022
Dear Guest, Thank you for choosing us and for your valuable feedback. Kind regards,

6/10 Okay

washma

Travelled with family
Disliked: Cleanliness
Great pool area and beach. Beach is rocky but it looks beautiful. The outdoors of this hotel is breathtaking. They have limited availability when it comes to restaurants. We ate from the buffet more because of that. Buffet was decent. Needed to be a little cleaner
Stayed 3 nights in Sep 2022
Response from SAMARA HOTEL on 10 Oct 2022
Dear Guest, Thank you for choosing us and for your valuable feedback. Kind regards,

4/10 Poor

Hussam

Travelled with group
Disliked: Staff & service
Stayed 7 nights in Aug 2022
Response from SAMARA HOTEL on 10 Oct 2022
Dear Guest, Thank you for choosing us and for your valuable feedback. Kind regards,

6/10 Okay

Ziyad

Stayed 4 nights in Aug 2022
Response from SAMARA HOTEL on 10 Oct 2022
Dear Guest, Thank you for choosing us and for your valuable feedback. Kind regards,

10/10 Excellent

Amani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022
Response from SAMARA HOTEL on 10 Oct 2022
Dear Guest, Thank you for choosing us and for your valuable feedback. Kind regards,

8/10 Good

serdar

Stayed 6 nights in Aug 2022
Response from SAMARA HOTEL on 10 Oct 2022
Dear Guest, Thank you for choosing us and for your valuable feedback. Kind regards,

8/10 Good

Yaakov

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2022
Response from havva on 16 Aug 2022
Dear Guest, Thank you for choosing us and for your valuable feedback. Kind regards,

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are not professional in dealing with guest, reception staff very bad altitude.
Stayed 5 nights in Jul 2022
Response from havva on 16 Aug 2022
Dear Guest, Thalnk You for your valuable feedback and I would like to note that we are sorry for your bad experience in our hotel. Kind regards,

10/10 Excellent

Shahab

Stayed 7 nights in Jul 2022

10/10 Excellent

nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is family friendly, very clean and pleasant. It's lacking entertainment.
Stayed 8 nights in Jun 2022
Response from havva on 29 Jul 2022
Dear Guest, Thank You for your good reviews. Kind regards,

6/10 Okay

John

Stayed 2 nights in Jun 2022
Response from havva on 29 Jul 2022
Dear Guest, Your feedback is valuable to us, thank you Kind regards,

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from SAMARA HOTEL on 1 Jul 2022
Merhaba Değerli Misafirimiz, Bizi tercih ettiğiniz için teşekkür ederiz.Görüşleriniz bizim için çok değerlidir. Tekrar ağırlamak dileğiyle. saygılarımızla,

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from SAMARA HOTEL on 1 Jul 2022
Merhaba Değerli Misafirimiz, Bizi tercih ettiğiniz için teşekkür ederiz.Görüşleriniz bizim için çok değerlidir. Tekrar ağırlamak dileğiyle. saygılarımızla,

8/10 Good

ERSIN

Liked: Cleanliness, staff & service, room comfort
Nice vacation
Friendly staff and amazing food. I has a very nice vacation. But hotel need to be renovate.
Stayed 6 nights in May 2022
Response from SAMARA HOTEL on 1 Jul 2022
Merhaba Değerli Misafirimiz, Bizi tercih ettiğiniz için teşekkür ederiz.Görüşleriniz bizim için çok değerlidir. Tekrar ağırlamak dileğiyle. saygılarımızla,

10/10 Excellent

Olga

Stayed 1 night in Jun 2022

2/10 Terrible

Lee

Stayed 1 night in Jun 2022
Response from SAMARA HOTEL on 1 Jul 2022
Merhaba Değerli Misafirimiz, Bizi tercih ettiğiniz için teşekkür ederiz.Görüşleriniz bizim için çok değerlidir. Tekrar ağırlamak dileğiyle. saygılarımızla,

8/10 Good

Rosemary

Stayed 1 night in Jun 2022
Response from SAMARA HOTEL on 1 Jul 2022
Merhaba Değerli Misafirimiz, Bizi tercih ettiğiniz için teşekkür ederiz.Görüşleriniz bizim için çok değerlidir. Tekrar ağırlamak dileğiyle. saygılarımızla,

8/10 Good

parviz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel compared with other It has got all the facilities i wanted. Nice and relaxing. Unfortunately food most of the time was cold and that was the only negative point.
Stayed 7 nights in May 2022
Response from SAMARA HOTEL on 1 Jul 2022
Merhaba Değerli Misafirimiz, Bizi tercih ettiğiniz için teşekkür ederiz.Görüşleriniz bizim için çok değerlidir. Tekrar ağırlamak dileğiyle. saygılarımızla,

10/10 Excellent

Ziba

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful place, lovely surroundings, good food and good service
Stayed 2 nights in May 2022
Response from SAMARA HOTEL on 1 Jul 2022
Merhaba Değerli Misafirimiz, Bizi tercih ettiğiniz için teşekkür ederiz.Görüşleriniz bizim için çok değerlidir. Tekrar ağırlamak dileğiyle. saygılarımızla,

10/10 Excellent

Mohsin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort
Stayed 7 nights in May 2022
Response from SAMARA HOTEL on 1 Jul 2022
Merhaba Değerli Misafirimiz, Bizi tercih ettiğiniz için teşekkür ederiz.Görüşleriniz bizim için çok değerlidir. Tekrar ağırlamak dileğiyle. saygılarımızla,

10/10 Excellent

Alaa, North York

Stayed 3 nights in May 2022

10/10 Excellent

Muhaned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022
Response from SAMARA HOTEL on 29 May 2022
Thank you for your nice comments.

10/10 Excellent

Michelle

Stayed 1 night in Apr 2022
Response from SAMARA HOTEL RESERVATION on 5 May 2022
Dear Guest, Thank you for choosing us. Kind Regards, samara hotel reservatıon department

10/10 Excellent

Malik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter Break with 13 month baby
It was an amazing stay with our 13 month old daughter. Everything was taken care of perfectly. As the Hotel was opening we had some issue with the heating but it got taken care of immediately. I have some persistant neck pain, I raised this question with client relations and again I was offered a menu of pillows that would accomodate my requirements. The food was fresh and delicious. Although we checked in at 01:00 we were still offered warm food on buffet. The views are better than the pictures and overall it was an amazing pleasant stay for us. We would definatley be coming back. Caterina from client relations is very good at her job. She did an amazing job.
Stayed 4 nights in Apr 2022

2/10 Terrible

Kruk

Disliked: Property conditions & facilities, room comfort
Loudest room I've slept in!
My room was located on the first floor. Till 2 a.m i heard a disco and after 2 a.m hotel started polish the floors (or something else but using very loud machine). I had never slept in such extremly loud hotel. Even with the close windows I heard loud people under my window.I highly NOT recomended for people who want to rest.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from Havva ENGİZLİ KIRIM on 6 Oct 2021
Dear Guest, Thank You for choosing us. Your openions are soo important for us. We hope to welcome You again. Kind regards,

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2021
Response from SAMARA HOTEL on 14 Sept 2021
Teşekkür ederiz .Sizleri tekrar samara otelde ağırlamaktan memnuniyet duyarız

10/10 Excellent

Bulent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021