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Reviews of Inn at Blackstone

2.5 out of 5
Inn at Blackstone
707 4th Street, Blackstone, VA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 81 out of 114 reviews" "
Rating 8 - Good. 21 out of 114 reviews" "
Rating 6 - Okay. 7 out of 114 reviews" "
Rating 4 - Poor. 2 out of 114 reviews" "
Rating 2 - Terrible. 3 out of 114 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rungkarn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2024
Response from B.Snyder on 13 May 2024
Hello, Thank you for your review. We're delighted to hear that you enjoyed your stay and found the hotel and rooms to be nice and clean. We look forward to welcoming you back in the future!Barbara

8/10 Good

Carole

Travelled with family
Liked: Amenities
Room was ok, but no carpet, paint dabs on floor and floor looked like was in process of renovation but not completed. Off white band that was probably meant to go under a carpet. No grab bars in shower or around toilet. No book or flyer in room with information on hotel, ordering, etc. Tried to order pizza from several areas at 800 on Saturday night and no delivery available. Room was clean, pump style dove soaps and lotions nice. Easy to adjust room temperature. Front desk attendant was nice, helpful, and definitely went the extra mile to assist. Would recommend.
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Carole,We appreciate your detailed feedback and are pleased to hear you found the room clean and the amenities satisfactory. We will take note of your suggestions for improvements. Our staff strives to provide excellent service, and we're glad you had a positive interaction with our front desk attendant. Should you have any further comments or inquiries, please don't hesitate to reach out to us.

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, peaceful overnight getaway for us. I especially appreciated the care of restoration of such a historic gem!! Looking forward to visiting again, and possibly planning an event there.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Katherine,We are delighted to hear that you had a peaceful getaway at our historic gem. Our team takes pride in preserving the hotel's charm for all our guests to enjoy. We look forward to welcoming you back for another visit and potentially hosting your event as well. Thank you for sharing your experience with us.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Wayne,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Kendra, Richmond

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, comfortable, and affordable.
Stayed 1 night in Feb 2024
Response from Manager on 7 Apr 2024
Hello Kendra,We are pleased to hear that you found our hotel to be clean, comfortable, and affordable. Your satisfaction is our top priority and we appreciate your kind feedback. Your experience is important to us, and we hope to welcome you back in the future.

10/10 Excellent

Sean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice and spacious and breakfast was great….
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Sean,We are delighted to hear that you enjoyed our spacious rooms and great breakfast during your stay. Your feedback is important to us, and we hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Brandi

Travelled with family, Travelled with group
Liked: Property conditions & facilities
I had my wedding here last weekend. It was EVERYTHING!! This place is going to be my new get away!
Stayed 1 night in Mar 2024
Response from B.Snyder on 21 Mar 2024
Brandi, It's wonderful to hear that everything went well for your wedding. It sounds like The Inn at Blackstone made for a perfect wedding venue & will be a wonderful get away spot for you and your groom. I'm glad everything went well. We will be looking for you on many return visits!Warm regards, Barbara

10/10 Excellent

Parhat

Liked: Cleanliness, staff & service, property conditions & facilities
This is Blackstone hotel is very nice comfortable clean breakfast is very good. Good customer service come to midnight a.m. stay to 10 AM as very comfortable clean.
Stayed 1 night in Mar 2024
Response from B.Snyder on 18 Mar 2024
We are glad to hear that your found The Inn at Blackstone very nice, comfortable and clean. We are also delighted that you enjoyed our breakfast and experienced good customer service. Your feedback is greatly appreciated!

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous renovation of an old university. We had so much fun and enjoyed all the little touches like blankets and fire pits on the porch, balconies with views and fun seating, kitchenettes, giant windows and vaulted ceilings, etc. We will definitely be back!
Stayed 1 night in Mar 2024
Response from Manager on 13 Mar 2024
Hello Brian, We are thrilled to hear that you had a wonderful experience enjoying our renovated university facilities. Your appreciation of the added touches such as blankets, fire pits, and balconies with views delights us. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel and the staff is friendly and helpful. I hope I get the opportunity to stay there again. I love the history behind the property. Our room was spacious and clean and the beds were comfortable. The hotel provides Dove brand hand soap, lotion, shampoo, conditioner and body wash. 10/10, do recommend!
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Lauren,We are thrilled to hear you enjoyed your stay and appreciated our friendly staff and historical property. It's wonderful to know you found your room spacious, clean, and the beds comfortable. We're delighted you liked the amenities provided, including the Dove brand toiletries. Your recommendation means a lot to us, and we hope to welcome you back soon!

4/10 Poor

Kenneth, Marshall

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Noisy and room was in bad shape
Stayed 1 night in Mar 2024
Response from B.Snyder on 2 Mar 2024
I'm really sorry to hear about your experience. Please accept our sincerest apologies. We will investigate this matter concerning the room being in bad shape. Concerning the noise, I wish you had let us know when you were here so we could have fixed it for you.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and hotel. Everyone we encountered, even those who were not on the clock, was so friendly and welcoming. We will definitely recommend and return to the Inn at Blackstone!
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Stephen,We truly appreciate your kind words and are delighted to hear you enjoyed our beautiful grounds and friendly staff. Your recommendation means a lot to us, and we look forward to welcoming you back to the Inn at Blackstone in the future!

10/10 Excellent

Ellen

Travelled with partner
Liked: Staff & service, property conditions & facilities
Gorgeous historic property! Loved the king bed and mattress, lovely bathroom with hot and plentiful shower and the delicious hot breakfast! The small but fully equipped kitchen was a big bonus! Will definately stay here again!
Stayed 1 night in Feb 2024
Response from Manager on 14 Feb 2024
Hello Ellen,Thank you for your kind words and for choosing our historic property for your stay. We are delighted to hear that you enjoyed our comfortable king bed, luxurious bathroom, and delicious hot breakfast. We are glad that our fully equipped kitchen added to your experience. It would be our pleasure to welcome you back for another enjoyable stay.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
There was a fabulous book of photography sitting in the stylish reception area.
Stayed 1 night in Feb 2024
Response from Manager on 8 Feb 2024
Hello Robert,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed the book of photography displayed in our stylish reception area. Our team takes pride in curating a welcoming atmosphere for our guests. We appreciate your kind words and hope to welcome you back in the future.

10/10 Excellent

Aquiles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It as a good staying love the neighborhood so quite friendly front desk people
Stayed 2 nights in Dec 2023
Response from Manager on 8 Jan 2024
Hello Aquiles,Thank you for choosing our hotel and sharing your feedback! We're delighted to hear that you enjoyed your stay and found our neighborhood to be peaceful. Our friendly front desk team takes pride in providing excellent service. We hope to welcome you back for another great experience.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 16 Dec 2023
Hello Laura,Thank you for choosing our hotel for your stay. We are delighted to hear that you had such a wonderful experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future.

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometimes it sounded like someone was inside my room. It was not noisy but some sounds sounded closer than they really were. Bed needs a new mattress. Lots of missing channels on tv that are usually standard on most tvs.
Stayed 4 nights in Nov 2023
Response from Manager on 26 Nov 2023
Hello Charles,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your suggestions regarding the room's soundproofing and the mattress condition. Regarding the TV channels, we apologize for any inconvenience caused, and we will certainly look into this matter. We appreciate your feedback as it helps us to improve our services for future guests.

10/10 Excellent

Holden

Stayed 1 night in Nov 2023
Response from Manager on 22 Nov 2023
Hello Holden,Thank you for your 10 out of 10 rating! We appreciate your stay with us and value your feedback. If there is anything specific you would like to share about your experience, please reach out to us directly so we can address any concerns. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Blackstone
What a beautiful hotel. Nicely restored historic school with original floors, high ceilings, comfortable beds, and clean rooms. I look forward to staying here again!
Stayed 1 night in Nov 2023
Response from Manager on 19 Nov 2023
Hello Mark,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our beautifully restored historic school, complete with original features, comfortable beds, and clean rooms. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms in a very nice historic property. Staff was helpful and pleasant. Highly recommend.
Stayed 2 nights in Nov 2023
Response from Manager on 16 Nov 2023
Hello Bryan,Thank you for taking the time to share your positive experience at our historic property. We are delighted to hear that you found our rooms to be clean and our staff to be helpful and pleasant. Your recommendation means a lot to us! We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Jeffrey

Business traveller
Tried to cook breakfast, but no skillet?
Stayed 2 nights in Nov 2023
Response from Manager on 15 Nov 2023
Hello Jeffrey,Thank you for bringing this to our attention. We apologize for any inconvenience caused. Our hotel does not provide skillets in the rooms, but we do offer a variety of breakfast options at our restaurant. We appreciate your feedback and hope to welcome you back for a memorable stay in the future.

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from B. Snyder on 11 Nov 2023
We couldn't thank you enough for giving us the opportunity to welcome you to the Inn at Blackstone. Thank you so much for your review and for choosing to stay with us at The Inn. Safe travels

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 5 Nov 2023
Hello Noel,Thank you for sharing your feedback with us. We appreciate your high rating and are delighted to hear that you had a great stay at our hotel. We strive to provide exceptional service to all our guests and it's wonderful to know that we met your expectations. Should you have any future travel plans, we would be thrilled to welcome you back again.

10/10 Excellent

Sherilynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from B. Snyder on 28 Oct 2023
We are delighted you had the opportunity to stay with us during your travels to Blackstone. Thank you for choosing The Inn at Blackstone. We hope to see you again soon.

10/10 Excellent

Roselyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from B. Snyder on 27 Oct 2023
Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our accommodations to be spacious and clean. We look forward to welcoming you back soon.

10/10 Excellent

Joseph Nastasi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleanest place we ever stayed ! The beds and the pillows were very comfortable.
Stayed 2 nights in Oct 2023
Response from B. Snyder on 23 Oct 2023
Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our accommodations to be spacious and clean. We look forward to welcoming you back soon.

10/10 Excellent

Tamara, Glen Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to have a wedding.
Stayed 1 night in Oct 2023
Response from Manager on 24 Oct 2023
Hello Tamara,We're thrilled to hear that you found our hotel to be a beautiful place for a wedding. We would be honored to have the opportunity to help make your special day even more memorable.

10/10 Excellent

antonio

Great place, friendly staff.
Stayed 1 night in Oct 2023
Response from Manager on 24 Oct 2023
Hello antonio,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Sherri W

Stayed 1 night in Oct 2023
Response from B. Snyder on 11 Nov 2023
We are delighted you had the opportunity to stay with us during your travels to Blackstone. Thank you for choosing The Inn at Blackstone. We hope to see you again soon

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historical, clean
Stayed 1 night in Oct 2023
Response from Manager on 24 Oct 2023
Hello Barbara,Thank you for your kind words! We are delighted that you found our hotel beautiful, historical, and clean. We strive to provide an exceptional experience for all our guests.

10/10 Excellent

jane

Travelled with partner
A former private school. Our room was large. The inn was immaculate. We’ll be back
Stayed 1 night in Oct 2023
Response from Manager on 22 Oct 2023
Hello jane,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our accommodations to be spacious and clean. We look forward to welcoming you back soon!

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture of the building was appealing.
Stayed 1 night in Oct 2023
Response from Manager on 21 Oct 2023
Hello Hannah,We're thrilled you found our hotel's architecture appealing! Thank you for your kind words.

8/10 Good

Meia

Stayed 1 night in Oct 2023
Response from Manager on 4 Nov 2023
Hello Meia,Thank you for taking the time to share your feedback. While we're glad to hear that you had an overall positive experience during your stay, we apologize for any issues you encountered. We appreciate your valuable insights and will take them into consideration to further improve our services. Please feel free to reach out to our management team directly with any further concerns or suggestions.

10/10 Excellent

Ellen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. They went out of their way to help you. The breakfast was 5 plus stars
Stayed 4 nights in Oct 2023
Response from Manager on 14 Oct 2023
Hi Ellen,We are so glad to hear of your superb stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

10/10 Excellent

Ashlie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing and the staff was so nice and accommodating. We didn't arrive until super late at night and the gentleman working the desk was so helpful. Expedia has the room descriptions completely incorrect for this hotel and he tried to accommodate my family as best he could. The staff the next morning was also very accommodating and helpful with the situation. Hands down I would certainly stay at the Blackstone again if I was ever in the area again. My suggestion to Expedia would be to update the room descriptions as sent to you by the hotel. As I booked a Premium Room because your description listed there being a pull out double sofa and this room does not have that. I spent extra money to have the sofa bed and had I known this wasn't an option I would not have purchased the more expensive room. Thankfully the hotel staff was very very understanding, apologetic and helpful. I explained the situation and told them the price of the other room that I would have purchased had this one not listed the sofa bed and they updated the cost of what I paid in their system. Now I just wait for Expedia to refund me the difference, which I hope is soon as my stay was a week ago today.
Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Hello Ashlie ,It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blackstone Inn is far and above superior to any lodging establishment (other than b&b for example) in the entire area from South Hill to Crewe, Va. You pay more but the conditions, guests in rooms next to yours, and polite staff are in line with the costs.
Stayed 2 nights in Oct 2023
Response from B.Snyder on 10 Oct 2023
Joseph, We are delighted you had the opportunity to stay with us during your travels to Blackstone. Thank you for choosing The Inn at Blackstone. We hope to see you again soon.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facilities were excellent. I will stay there when in the area.
Stayed 1 night in Oct 2023
Response from Manager on 28 Oct 2023
Hello Stephen,Thank you for your kind words! We look forward to welcoming you back on your next visit.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious
Stayed 2 nights in Oct 2023
Response from Manager on 10 Oct 2023
Hi Kimberly,I’m glad you find our cleanliness and spacious accommodation pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We discovered this place on-line, it is an absolute gem! Interesting history to the place, pristine accommodations! The fire pit with blankets provided was a real treat!
Stayed 1 night in Oct 2023
Response from BS on 8 Oct 2023
We couldn't thank you enough for giving us the opportunity to welcome you to the Inn and town of Blackstone. We believe it is a perfect way to step away, unplug and relax for the weekend! The pool, fitness center and outdoor courtyard are ideal for couples, friends, events and groups. We hope you'll follow up on socials and come back to see us again!

10/10 Excellent

Raheela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem
Stayed 1 night in Oct 2023
Response from B.Snyder on 8 Oct 2023
We could not thank you enough for giving us the opportunity to welcome you to the Inn and town of Blackstone. We believe it is a perfect way to step away, unplug and relax. We are very proud of the renovations and excited to be open. Thank you for your review and we do hope we will have the opportunity to welcome you back again soon

2/10 Terrible

Hollie

Stayed 1 night in Oct 2023
Response from B. Snyder on 28 Oct 2023
Thank you for your review, your feedback. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

10/10 Excellent

Donna

Stayed 1 night in Oct 2023
Response from B. Snyder on 28 Oct 2023
We are delighted you had the opportunity to stay with us during your travels to Blackstone. Thank you for choosing The Inn at Blackstone. We hope to see you again soon.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place. Looking forward to going back and enjoying!
Stayed 1 night in Oct 2023
Response from B.Snyder on 6 Oct 2023
Please do come see us again. Thank you again for your time, if you could please take a moment to Leave a review we would greatly appreciate it.

10/10 Excellent

Marla

Stayed 1 night in Sep 2023
Response from B.Snyder on 26 Sept 2023
We couldn't thank you enough for giving us the opportunity to welcome you to the Inn at Blackstone. Thank you so much for your review and for choosing to stay with us at The Inn. Safe travels!

10/10 Excellent

Wendy G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully renovated building. The room had cavernous ceilings. I loved the large window that overlooked the lawn and magnificent oak trees. The staff was attentive and the breakfast very nice and plentiful. The parking was close to the entrance, the rooms quiet (solid walls), and great sleeping to be had. I will be back. Wish I had had more time to explore Blackstone.
Stayed 2 nights in Sep 2023
Response from B. Snyder on 23 Sept 2023
We could not thank you enough for giving us the opportunity to welcome you to The Inn at Blackstone. We believe it is a perfect way to step away, unplug and relax for the weekend. We hope you will find your way back to us for another relaxing visit. Safe travels!

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Sep 2023
Response from B.Snyder on 20 Sept 2023
Juan, We are delighted you had the opportunity to stay with us during your travels to Blackstone. Thank you for choosing The Inn at Blackstone. We hope to see you again soon.

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the historical significance of the Inn. Decor was tasteful and innovative transforming a school into an inn.
Stayed 2 nights in Sep 2023
Response from Manager on 26 Sept 2023
Hello Frank,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Excellent

Bilal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Beautifully Preserved Piece of History
I had a very pleasant stay at the Inn at Blackstone. They have succeeded in accomplishing a tremendous feat: securing a piece of Nottoway history and repurposing it with all the modern amenities while preserving the integrity of the institution. This being their first year in business, I hope they continue to find tremendous success, and I wish everyone who chooses to visit Blackstone enjoys their stay at this fine Inn.
Stayed 1 night in Sep 2023
Response from B.Snyder on 20 Sept 2023
We could not thank you enough for giving us the opportunity to welcome you to The Inn at Blackstone. We believe it is a perfect way to step away, unplug and relax. We hope you will join us on your next trip to Blackstone.

10/10 Excellent

Sara K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 16 Sept 2023
Hello Sara K,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

10/10 Excellent

Anne

Stayed 2 nights in Sep 2023
Response from B.Snyder on 12 Sept 2023
Thank you for staying with us at The Inn at Blackstone. We are glad you enjoyed your stay and look forward to seeing you again.