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Reviews of La Quinta Inn & Suites by Wyndham Fultondale Birmingham N

2.5 out of 5
La Quinta Inn & Suites by Wyndham Fultondale Birmingham N
1207 Boots Blvd, Fultondale, AL

Reviews

6.8
Rating 10 - Excellent. 195 out of 733 reviews" "
Rating 8 - Good. 175 out of 733 reviews" "
Rating 6 - Okay. 147 out of 733 reviews" "
Rating 4 - Poor. 120 out of 733 reviews" "
Rating 2 - Terrible. 96 out of 733 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Syrenthia

Travelled with partner
Disliked: Cleanliness, amenities
Price for one night was reasonable, but Kingsize suite needs to be cleaner and needs to be updated. There were stains on the wall near the nightstand. I assume a drink was spilled and never cleaned. The room smelled funny and the furniture was peeling. Also, the complimentary soap was clearly the cheapest. Breakfast left much to be desired. We checked in around 6pm and night crew was friendly. However, the morning crew at the desk were rude. My husband went to the car to get the small cooler for ice, and when he entered the hotel the employee treated him as if he was not welcomed even though he stayed there the night before. Customer Service needs to be improved amongst other things.
Stayed 1 night in May 2024

2/10 Terrible

Olga

Disliked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Allan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay upfront before I got to the room because the manager knew it was a terrible place to stay. Very old floor and door stuck onto the floor. Very old shower and dirty shower curtain. Some light fixtures not working. Will never stay in any Laquinta again . The key took 15 to 20 minutes to open door.
Stayed 2 nights in Apr 2024

6/10 Okay

Rebecca

Travelled with family and small children
I booked this hotel because of its indoor pool. We arrived at the facility and there was a sign at the door “pool is temporarily closed.” An arriving guest heard us discussing it and said ,”I’ve been coming here for 7 years in a row and that pool is always closed.”
Stayed 1 night in Apr 2024

6/10 Okay

Margaret

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Overall it was not terrible but the property is just a little old and needs some TLC.
Stayed 1 night in Mar 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Apr 2024

6/10 Okay

steven

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Banging doors half of the night
Stayed 1 night in Apr 2024

2/10 Terrible

Shirley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

KEVIN, Washington

Travelled with family, Business traveller
Liked: Amenities
Furniture in room looks very old, but room seems clean
Stayed 1 night in Apr 2024

4/10 Poor

Jeremy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
From the outside the property looks nice. When we got to our room, the door to the room wouldn't open all the way because it got stuck against the floor. The linens for the beds were extremely thin and the pillows need to be replaced. The elevator made a loud noise while the doors were opening and closing and there was no elevator inspection certificate in the elevator. There are plenty of places to eat nearby for pretty much anyone.
Stayed 2 nights in Mar 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are trying to update the building but it is poorly done and housekeeping really needs to clean. The floors are disgusting including bathrooms. My husband shaved in the shower and they didn’t even clean the bathroom when housekeeping came as the hair was everywhere he left it. Breakfast was not edible
Stayed 2 nights in Mar 2024

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in the room was filthy, hairballs on “clean” towels, hair on the floors, mud/dirt all in the tub. Not sure if the room was even cleaned and towels swapped out! The pool was drained and from what I hear has been for a while now. (Would have been nice to know prior to checking in or booking a room) checked in and almost immediately checked out! The breakfast area still had food and crumbs everywhere after the breakfast and we didn’t check in until 6ish PM They said we’d get a refund but we will see. Word around town is this place can’t pay their bills and has the water turned off several times a year. Would not recommend this place to anybody!
Stayed 1 night in Mar 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a wonderful experience
Stayed 3 nights in Mar 2024

4/10 Poor

nancy

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Mildew in shower. Poor shower design- floods entire bathroom floor making it unsafe. Dirty bathroom floor. Only chair in unit extremely worn- seat covering shredding.
Stayed 1 night in Mar 2024

2/10 Terrible

Kyra

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property very outdated and dirty
Stayed 2 nights in Mar 2024

2/10 Terrible

da

I couldn’t cancel. So I was charged, and Expedia doesn’t want to let me dispute this or get my money back. HELP
Stayed 1 night in Mar 2024

2/10 Terrible

Keaton

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. I booked a suit thinking I would have 2 rooms. When we went to the room is the dirty and unable to be slept in. I went down to the front desk to try to get it changed. I said I either needed two rooms or a refund in a nice way. The lady at the front desk was terrible, and not helpful at all. I was not given two rooms nor a refund. I was given one room with a “you shouldn’t have come here, it is busy during spring break” even though I payed for a suit. This is unacceptable behavior. I will never stay here again.

8/10 Good

Candie

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to walk and walk your dog. Drink machine is stubborn but they are supposed to be adding an area with drinks and snacks controls by hotel staff that fill hopefully be better. Convenience store next door seems to close early. Lots of restaurants and shops near by. No available shuttle service.
Stayed 1 night in Mar 2024

4/10 Poor

Sherry

Disliked: Cleanliness, staff & service
The bathroom was dirty,tub and toilet were dirty.
Stayed 2 nights in Mar 2024

2/10 Terrible

Bridget

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Just terrible
Stayed 1 night in Mar 2024

2/10 Terrible

Robert

Business traveller
Disliked: Amenities, property conditions & facilities
The gym equipment is broken, the pool has been drained. The water fountain has dirty brown water sitting in it. The ice machine does not work. The breakfast is very limited.
Stayed 1 night in Feb 2024

4/10 Poor

Charlotte

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a musty smell, breakfast was questionable
Stayed 1 night in Feb 2024

4/10 Poor

Terea

Disliked: Cleanliness, staff & service, property conditions & facilities
Kept having issues with the room key. No hot water. Room was in terrible condition.
Stayed 2 nights in Feb 2024

4/10 Poor

gail

Travelled with partner
Liked: Staff & service
Check in was easy. We had a handicapped room on first floor. We also had a 6lb. Dog. The room had a powerful overwhelming smell, like a floral scent.. the bath tub was never cleaned, products from previous guests were still in the tub. There wasn't any blanket on the bed. The breakfast was terrible. Wasn't the best place to stay.
Stayed 1 night in Feb 2024

8/10 Good

Kokane, Wetumpka

Stayed 1 night in Jan 2024

2/10 Terrible

Janeen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Andrea

Travelled with family, Business traveller
Liked: Staff & service
Likes; Quiet, good location, comfortable pillows. Dislikes; Refrigerator did not work, ice machine not working, thin blankets, no outlets on the nightstan stand.
Stayed 1 night in Jan 2024

10/10 Excellent

LaEtta

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place. Everything I needed.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2023

4/10 Poor

Dana

Disliked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

Níamh

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Tabitha

Stayed 4 nights in Jan 2024

6/10 Okay

Brenda

Stayed 2 nights in Jan 2024

6/10 Okay

Tarnesa

Stayed 1 night in Jan 2024

4/10 Poor

TShawnda

Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Latayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and spacious room and clean. Front desk clerk was very nice.
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Dec 2023

6/10 Okay

William E

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hair dryer, switch for lamp missing, beds squeaked every time you moved. Other wise the beds were comfortable. Staff was very friendly and helpful.
Stayed 1 night in Dec 2023

2/10 Terrible

Robbi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Unhappy
It was a terrible stay. The bathroom floor handle falls off, the bathroom mirror is smaller than frame and we were fearful it was going to fall off. All of the pictures were missing from the room and bathroom. The breakfast was unacceptable. Coffee was cold every morning the biscuits were so hard you could not even cut a piece off with a knife. I’m being completely honest. We will never stay there again.
Stayed 3 nights in Dec 2023

4/10 Poor

Mary

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I like the gentleman when we checked in. He was very nice and accommodating. The outside doors were not locked all night. Breakfast was not available at 6 am.
Stayed 1 night in Dec 2023

10/10 Excellent

Tyrone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional. Rooms.were nice
Stayed 1 night in Dec 2023

10/10 Excellent

Brittany

The rooms was very clean
Stayed 3 nights in Dec 2023

10/10 Excellent

Durel

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst LaQuinta. Furniture worn carpet coming up. Breakfast not good.
Stayed 1 night in Dec 2023

10/10 Excellent

Latonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Never again
I thought that this type of hotel was better than Motel 6 but it wasn’t. It was worse. The mirror was hanging down out of the frame. The shower was pelting you like needles and there were no pictures on the walls or hair dryer. It was all removed. Someone left their dog in their room and the dog was howling and crying. It was noisy, you can hear people talking in the next room. The price you pay is not worth it. I’d rather pay a few more dollars to stay at a better place.
Stayed 1 night in Dec 2023

2/10 Terrible

Ann

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
All decor and hairdryer were removed from walls. We were told they were remodeling. The entire hotel lacks maintenance. Will never choose Laquinta again.
Stayed 1 night in Nov 2023

2/10 Terrible

Justin

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
We made this reservation long ago fora standard room with 2 queen beds and when we got here we were informed no rooms like that were available and Expedia should not have allowed us to make the reservation.
Stayed 1 night in Nov 2023