Reception

Reviews of Hampton Inn Birmingham I-65/Lakeshore Drive

2.5 out of 5
Hampton Inn Birmingham I-65/Lakeshore Drive
30 State Farm Pkwy, Homewood, Birmingham, AL

Reviews

8.4

Very good

Rating 10 - Excellent. 348 out of 662 reviews" "
Rating 8 - Good. 178 out of 662 reviews" "
Rating 6 - Okay. 63 out of 662 reviews" "
Rating 4 - Poor. 46 out of 662 reviews" "
Rating 2 - Terrible. 27 out of 662 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jamie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, comfortable but very close to the highway. Lots of road noise.
Stayed 1 night in Jan 2024

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

6/10 Okay

Joseph

Stayed 1 night in Mar 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice motel
Stayed 1 night in Feb 2024

10/10 Excellent

dennis

Stayed 1 night in Feb 2024

10/10 Excellent

Herman, Highland Village

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Scott

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Outstanding place to stay, Staff is amazing, rooms are super clean, Would give 10 Stars if I could
Stayed 3 nights in Jan 2024

10/10 Excellent

Becky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat visitor great comfortable stay! Thank you!
Two nights stay for routine medical appointments at Uab. Great safe quiet location. Convenient to restaurants and shopping. Nice breakfast great coffee. Comfortable beds. Clean room. Highly recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and super clean!!
Stayed 1 night in Jan 2024

10/10 Excellent

Joshua Stephens

Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
Clean nice room. Good breakfast choices!
Stayed 1 night in Jan 2024

10/10 Excellent

Connie, Pekin

Stayed 1 night in Jan 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

edna

Stayed 1 night in Dec 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic is noisy
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas festivities
The hotel was beautifully decorated for Christmas. Santa, a tree and florals on every table in the dining room. Very charming!
Stayed 1 night in Dec 2023

10/10 Excellent

James X

Travelled with family
Liked: Cleanliness, amenities
Employees!
Stayed 1 night in Nov 2023

10/10 Excellent

james, myrtle beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay there. The staff was amazing. Specially Faith !! She was very helpful. Can't wait to return for our next visit
Stayed 2 nights in Nov 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
street to get to property a bit run down
Stayed 1 night in Nov 2023

10/10 Excellent

Catherine

Stayed 3 nights in Oct 2023

10/10 Excellent

Genevra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Clean rooms, comfortable beds, free breakfast in wonderful dining area.
Stayed 1 night in Oct 2023

10/10 Excellent

Jometa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy and pleasant. Great room, great shower and fabulous bed.
Stayed 1 night in Oct 2023

10/10 Excellent

Charlie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were excellent !! - Even when the Wife wanted a Hersey Bar at 2am !
Stayed 2 nights in Oct 2023

10/10 Excellent

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Virginia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Jill

Travelled with family
Liked: Staff & service
Hmmm…. Not worth the $$
There is no carpet m the rooms, which make the floors cold. Also, poor lighting in the rooms. Not worth the $300 that we had to pay.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive, well-designed room.
Very attractive and well-designed. Bathroom is nicely appointed. Do not like the excessive height of the bed, not human-friendly, but this is true of every hotel these days.
Stayed 1 night in Oct 2023

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Breakfast just ok but nice place!
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but no close by restaurants.
Stayed 1 night in Sep 2023

10/10 Excellent

Kirsten

Stayed 2 nights in Sep 2023

8/10 Good

Irma

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We where driving through and needed to stop and rest for one night. I reserved and paid on Expedia when I arrived at midnight the clerk said she needed to run my card and told me my total was $169 (Expedia $197) I thought ok, came out a bit cheaper..something told me to check my bank and sure enough I had two charges, one for $197(expedia) and one for $169( Hampton Inn) went downstairs the clerk said she didn’t know anything to wait till the morning.. I go in the morning frat clerk tell me she has nothing to do with third party companies and to call them. I asked for a receipt for the Hampton inn charge she said we don’t give receipts. I sat down in the lobby and contacted Expedia they right there and then called Hampton inn there was some sort of mistake and I was refunded immediately by Expedia. The room was clean bed was clean mattress was new. The AC unit was pretty loud and as it ran there was a constant “tapping” sound so I wasn’t able to rest much.. breakfast was good. Eggs,potatoes,bacon, grits and all the traditional continental breakfast choices. Bottom line, I recommend this place as long as you keep on eye on the charges if you reserve on line.
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Failed to Respond to Basic Requests
I checked in late one evening. Got up early next morning and took a shower only to find shampoo dispenser empty. As I was leaving I brought it to the attention of front desk employee. Later that day when I came back it was still empty so I asked one of the girls cleaning rooms to please fill it up. Left and came back later that evening and it was still empty. Fortunately my daughter, who I was visiting loaned me some just in case. Also, Keurig K-cup coffee maker did not work. I will be visiting Birmingham a lot over the several years to see my new born granddaughter but will definitely not stay at The Hampton Inn!
Stayed 2 nights in Sep 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2023

10/10 Excellent

Lue

Stayed 1 night in Aug 2023

4/10 Poor

Greg

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad experience
Rented two rooms for two nights. First night the toilet quit flushing. The brought a plunger for us to use but never sent someone to repair the next day. Second room AC went out the second night. Had to move to another room at midnight. Desk clerk was rude and wouldn’t let us leave belongings even though we were checking out in a few hours. Demanded we move everything out. No one could’ve used the room. Terrible desk clerk.
Stayed 2 nights in Aug 2023

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good parking, yummy breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

James

Stayed 1 night in Jul 2023

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service
THIS IS A GREAT PLACE TO STAY.BREAKFAST WAS GOOD.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great..But
Overall great, things were relatively great. Breakfast was great. The broke elevator was disturbing. Confused about room cleaning no making of the beds at any time during my stay.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jim

Stayed 1 night in Jul 2023

10/10 Excellent

Carrie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location for downtown appt. Good for shopping & dining. Rooms great and nice looking pool.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fast service check in.
Stayed 1 night in Jun 2023

10/10 Excellent

Tim

Stayed 1 night in Jun 2023

2/10 Terrible

sergey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Wow Fully remodels hotel in front of the customers,stinks glue,tools and dust ,elevator not working properly,front counter demolished,charge fulll price ,wow?air conditioner working very loud can’t sleep even 10 min Wow???????
Stayed 1 night in Jun 2023

2/10 Terrible

Rosie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023