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Reviews of The Kirkstyle Hotel

3 out of 5
The Kirkstyle Hotel
72 High Street, Biggar, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 81 out of 117 reviews" "
Rating 8 - Good. 32 out of 117 reviews" "
Rating 6 - Okay. 4 out of 117 reviews" "
Rating 4 - Poor. 0 out of 117 reviews" "
Rating 2 - Terrible. 0 out of 117 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Travelled with family
When we got back from the wedding we had attended,about midnight,when we opened our room door it was like walking into a sauna,as re tall designer radiator, was at setting 5,the highest it could be. The room temperature was ok when we arrived about midday,but was stifling at night. A leak also developed in the bathroom,coming from the washbasin area. We called the duty manager who in fairness had a young lad out in no time,he checked & couldn’t find the leak,mopped up the pool of water off the floor,so we didn’t use the basin after that. Apologised that he couldn’t move us to another room as they were full. Stood at reception on day of departure for about 15 mins to hand key over,no one appeared,taxi arrived,had to leave key on reception desk
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived earlier than check in. Lady was very accommodating as room was ready. Great room beautifully decorated and everything you needed. Breakfast was also great.
Stayed 1 night in Jan 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Michaela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The hotel is lovely and service was great. Only issue with the room was a strong smell coming from the drain in the bathroom. Apart from that we had a great stay. Breakfast was delicious!
Stayed 1 night in Dec 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really great stay for a family with small baby and dog. Room was clean and comfortable, and we were warmly welcomed. EV charger across the road in local carpark Would perhaps consider an increased selection at the continental breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Maureen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from cathy on 21 Dec 2023
Thanks for your feedback

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed our stay at the Kirkstyle hotel! Charming and comfortable. Manager was very helpful and met us for a late check in due to flights delays. Everyone was very accommodating and helpful. Bed was comfortable and the suite was large and comfortable for us as well. Breakfast was delicious and our server Rachel very helpful by answering all questions related to food (we are American and had not been to Scotland before). She also had a good sense of humor. Very fair price for room and breakfast included. Would definitely stay again!
Stayed 1 night in Sep 2023
Response from marya on 25 Sept 2023
Many thanks for your response. We are delighted you enjoyed your stay

6/10 Okay

Alastair

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay. Clean room. Breakfast average but ok.
Stayed 1 night in Sep 2023
Response from marya on 25 Sept 2023
Many thanks for your response

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit.
Excellent small hotel. Large clean rooms very clean and welcoming. Breakfast was very good in pleasant surroundings. Situated in the center of Biggar with plenty of on street parking. Good pub over the road that you get a discount in for food when staying in the hotel. Overall a great stay and would certainly do so again.
Stayed 1 night in Sep 2023
Response from marya on 25 Sept 2023
Many thanks for your response

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from cathy on 21 Dec 2023
Thank you for your positive feedback!

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
Great staff very friendly, fantastic large room, all good, would return
Stayed 1 night in Sep 2023
Response from marya on 25 Sept 2023
Many thanks for your review, we are delighted you enjoyed your stay

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and place to stay
Nice hotel but no parking so you have to get lucky on the street outside. Wifi was not very good and at breakfast I asked for scrambled eggs on toast but was given a plate of over microwaved eggs, no toast which was odd. Room was nice however and quite location in the centre of town.
Stayed 1 night in Aug 2023
Response from marya on 25 Sept 2023
Thank you for your review. Our apologies that you did not enjoy your breakfast. Your comments have been passed to our Chef

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from marya on 13 Aug 2023
Dear AnthonyThank you for leaving a review following your recent stay and you found it satisfactory

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from marya on 13 Aug 2023
thank you for leaving a review following your recent stay and you found it satisfactory

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from marya on 13 Aug 2023
Dear PhiliipThank you for leaving a review following your recent stay and you found it satisfactory

10/10 Excellent

R A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy and welcoming.
Lovely welcome, really nice pub, the Crown across the road, which gave a 10% discount as we were staying at the Kirkstyle. Really good breakfast too
Stayed 1 night in Aug 2023
Response from marya on 11 Aug 2023
Thank you for your review. We are delighted you enjoyed your stay

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Just perfect, couldn’t have been any better
Stayed 2 nights in Aug 2023
Response from marya on 11 Aug 2023
We are delighted you enjoyed your stay

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from marya on 13 Aug 2023
Dear AndrewThank you for leaving a review following your recent stay and you found it satisfactory

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was jus a one night stay and we were very impressed. We were allocated a nicely decorated, comfortable and immaculately clean bedroom, greeted by lovely friendly and helpful staff. Plus a great breakfast the following morning. Highly recommended
Stayed 1 night in Jul 2023
Response from marya on 11 Aug 2023
Many thanks for taking the time to write a review regarding your recent stay with us. We, at the Kirkstyle, are delighted you enjoyed your stay

10/10 Excellent

Donna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, thank you
Stayed 2 nights in Jul 2023
Response from marya on 10 Jul 2023
Dear DonnaMany thanks for your kind response to your recent stay with us. We are delighted that you enjoyed your stay

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a one night work trip. it was a very comfortable place to be on my own. Friendly staff.
Stayed 1 night in Jul 2023
Response from marya on 9 Jul 2023
Dear JoyceMany thanks for taking the time to write a review following your recent stay with us. We are delighted that you had a comfortable stay, and hope we may welcome you to the Kirkstyle again in the future

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2023
Response from marya on 10 Jul 2023
Dear JulieMany thanks for response following your recent stay. We hope you enjoyed this and hopefully will see you again in the future

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Day in Biggar
Fantastic service Wonderful selection of breakfast items Friendly staff and brilliant location
Stayed 1 night in Jul 2023
Response from marya on 9 Jul 2023
Dear JohnMany thanks for your positive review following your recent stay with us. The team are delighted that you had an enjoyable stay

10/10 Excellent

Jean

Stayed 1 night in Jun 2023
Response from marya on 10 Jul 2023
Hi JeanWe are delighted you had an enjoyable stay

10/10 Excellent

George

Stayed 1 night in Jun 2023
Response from marya on 10 Jul 2023
Dear GeorgeWe are delighted that you had an enjoyable stay with us

8/10 Good

Raj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly environment
Stayed 3 nights in May 2023
Response from marya on 9 Jul 2023
Dear RajWe are delighted that you found your stay enjoyable and a friendly environment Hopefully we will see you again in the future

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend in Biggar
Outstanding service from start to finish. Lovely hotel, good spacious rooms and an excellent breakfast. Hotel staff couldn’t have done any more for us. Lovely wee place which we will definitely visit again
Stayed 1 night in May 2023
Response from marya on 30 May 2023
Dear TheresaMany thanks for your review. We are delighted that you enjoyed your stay with us. Hopefully we will see you again in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Bartosz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good breakfast with barista coffee and friendly staff
Stayed 1 night in May 2023
Response from marya on 30 May 2023
Many thanks for your review. We are delighted that you had an enjoyable stay

10/10 Excellent

Paul

Very nice and clean, staff brilliant
Stayed 1 night in May 2023
Response from marya on 30 May 2023
Dear PaulWe are delighted that you had an enjoyable stay

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from marya on 10 Jul 2023
Dear DavidMany thanks for your response, hopefully you had an enjoyable stay

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Dawn

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Patrick

Stayed 1 night in Apr 2023
Response from kirkstyle on 27 Apr 2023
Hi PatrickHopefully you enjoyed your stay with usKind regards

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from kirkstyle on 27 Apr 2023
Hi RachelI hope you enjoyed your stay with us

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from kirkstyle on 27 Apr 2023
Dear PaulMany thanks for our review. We are delighted you enjoyed your stay with usKind regards

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Annmarie

Stayed 2 nights in Mar 2023
Response from Cathy on 21 Dec 2023
Thanks for your feedback

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mary was a great host and went out her way on trying to get us transport to a Wedding at Cornhill Castle. Thanks again Mary for the safety pin also, this was very much needed. Great place to stay and beds very comfortable with breakfast outstanding also.
Stayed 1 night in Feb 2023
Response from kirkstyle on 27 Apr 2023
Hi NatalieThanks for taking time to write a review regarding our recent stay with. So delighted you had an enjoyable stayKind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Decent little hotel, nice breakfast
The hotel was dated but clean and comfortable with friendly helpful staff. There’s no one on-site overnight but we were provided with keys to the main door which was fine. The breakfast was very good, with plenty of choice and great service. The staff were really nice. Unfortunately the shower in my room didn’t work properly, with alternate freezing and scalding water. There was no way to have a proper shower. There was a bath as an alternative but this wasn’t very convenient. Perhaps I was just unlucky and I don’t think other members of my party has any problem with the facilities in their rooms. Overall I’d say this is a decent option for an overnight stay but avoid Room 2.
Stayed 1 night in Feb 2023

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Paul

Stayed 1 night in Jan 2023

10/10 Excellent

Jane

Stayed 1 night in Jan 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Morven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Diane

Stayed 1 night in Oct 2022

10/10 Excellent

Bethany

Stayed 1 night in Oct 2022