6/10 Okay
Michaela
Travelled with family
25 Apr 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Let’s start with the good:
1. Customer service was great. The issue we had that I’ll touch on later was handled very quickly and with a lot of understanding. Always friendly and always welcoming.
2. The “breakfast” is bagels which were good. Wish there was more options but we did eat them and they did suffice as a breakfast (thankfully none of us are gluten intolerant otherwise we’d have been disappointed)
3. Close to a lot of convenient places like Target, Starbucks, gas station, food etc
4. Clean! (Except in the nooks and crannies (aka tops of the mirrors etc)
Now for the not so good:
1. This hotel does not have the quiet-close doors so expect to hear a TON of door slamming. Like. A ton. Like wake you up out of a dead sleep if any neighbors come back while you’re sleeping ton. The walls are thin which makes this a serious issue and one of the reasons we ended up moving to a different floor. Which was v inconvenient
2. Loud. As mentioned w/ the doors and walls, you can hear everything going on on your floor as well as the cars outside (the hotel is located right next to a main road) we were there a night the hotel was sold out so it was particularly disruptive
3. Beds are hard as rocks. Every morning we woke up in pain. Just a warning for those who sleep on softer mattresses/foam mattresses etc
4. Towels for the body are TINY. Expect to use many and not to be able to wrap around your body
5. There’s a small concession area with food that is severely marked up
Michaela
Stayed 4 nights in Apr 2024