Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Quality Inn & Suites Bethany

2.5 out of 5
Quality Inn & Suites Bethany
496 South 39th Street, Bethany, MO

Reviews

8.0

Very good

Rating 10 - Excellent. 90 out of 238 reviews" "
Rating 8 - Good. 86 out of 238 reviews" "
Rating 6 - Okay. 34 out of 238 reviews" "
Rating 4 - Poor. 11 out of 238 reviews" "
Rating 2 - Terrible. 17 out of 238 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn't recommend.
Stayed 1 night in May 2024

8/10 Good

Patrick, Oshkosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, amenities, and price.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Aimee

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driving across country with our three dogs they were willing to accommodate for us. Property was conveniently located off the freeway. Close dining options. Property was clean and plenty of space for my furry companions
Stayed 1 night in Apr 2024

6/10 Okay

Aubrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it was quite and close to my hometown
Stayed 2 nights in Mar 2024

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It met our needs traveling from TX to MN. Night check in person could have been more friendly.
Stayed 1 night in Mar 2024

8/10 Good

james

Travelled with family
Liked: Staff & service
Always stay at this hotel on way to branson. Breakfast couldve been better and pool was under construction which stinks
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Mar 2024

8/10 Good

Charlotte

Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and orderly, the staff was very polite/friendly/helpful, and the breakfast was good.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

CATHERINE, Superior

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Jeana, New Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Debbie

Stayed 1 night in Dec 2023

6/10 Okay

Thomas and Yanwu

Disliked: Amenities
Couldn't use pool, it felt like it was unheated, plus the hot tub was boarded over, out of order. These were important reasons why I picked this hotel, so disappointing.
Stayed 1 night in Nov 2023

2/10 Terrible

Randy

Business traveller
Disliked: Staff & service
I had to cancel due to vehicle issues and nobody would allow me to cancel my reservations.
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 1 night in Nov 2023

8/10 Good

Shane, Lees Summit

Travelled with family
Liked: Staff & service
Staff was very accommodating even though the hotel was sold out.
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert, Shermans Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on our way home it was a good location for us it was clean, affordable friendly, restaurants close by and close to the interstate. It was quite plenty of parking. Would stay there again.
Stayed 1 night in Oct 2023

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Chose this for the indoor pool, but the water was way too cold to be usable. Everything else was average, but had to hit the desk up for towels and bedding (we had a suite with 4 people, only 2 towels and no spare bedding in the room). Would have saved the money and stayed elsewhere if we knew the pool was unusable - kids were so disappointed.
Stayed 2 nights in Oct 2023

8/10 Good

Clifford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a family restaurant / buffet nearby.
Stayed 1 night in Sep 2023

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the staff are friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy in the front desk was very friendly and whiling to help. The only thing I wasn't aware was of the deposit. I was there on 08/06 and today is 08/09 and I still don't have my deposit back. Beside that the room was very clean.
Stayed 1 night in Aug 2023

6/10 Okay

Erin

Stayed 1 night in Jul 2023

10/10 Excellent

Barbara

Stayed 1 night in Jul 2023

10/10 Excellent

Shawn

Stayed 2 nights in Jul 2023

6/10 Okay

Michel

Stayed 1 night in Jul 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
X Very friendly owners and staff.
Stayed 1 night in May 2023

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience all around— highly recommend!
Stayed 1 night in Jun 2023

8/10 Good

Donna, Atlanta

Stayed 2 nights in Jun 2023

4/10 Poor

Susan

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Shabby property. Breakfast not fresh. Not worth the price I paid.
Stayed 1 night in Jun 2023

8/10 Good

Tami

Liked: Cleanliness
It was average.
Stayed 1 night in May 2023

2/10 Terrible

Braden

Travelled with family
Disliked: Staff & service
Worst service
Wouldn’t let me and my two year old son check in after I paid for the room because they didn’t tell me they would charge a deposit. I paid $140 dollars for a room and they had my carry info why the heck would there still be a deposit!
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bed was very comfortable!
Stayed 1 night in May 2023

8/10 Good

Jacqueline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Was sad that it was advertised as having a hot tub. The hot tub was covered and looked like it had been for awhile.
Stayed 1 night in Apr 2023

4/10 Poor

Marilyn

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing Stay
I booked and paid for this room through a third party. Upon checking in the hotel added an additional $100 charge to my credit card. When I asked the desk person about it he said he must have “forgotten to tell me about it.” He said it was for “incidentals.” Apparently they assume I am going to steal because I saw no incidentals for sale. The hot water in the bathroom sink ran a stream about pencil size. Apparently they don’t want guests to use hot water. The floor of the shower and the toilet bowl were both dirty. The gravy at breakfast had been thinned down with milk. It was the consistency of runny soup. The sausage links were badly over cooked. When we checked out the girl told me that if the $100 charge didn’t drop off my card to be sure to call them. I just checked and after two days it is still there. The only positive comments I have are the coffee was good and the bed was comfortable. We will not stay here again.
Stayed 1 night in Apr 2023

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife was upset that she didn’t get acknowledged when we arrived, they only said something to me even though she was in first
Stayed 1 night in Apr 2023

8/10 Good

JoNell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and in good condition. Breakfast was good.
Stayed 1 night in Apr 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and pillows were really comfortable. Right off the highway but quiet all the same. Would stay here again.
Stayed 1 night in Apr 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
This is an older hotel but just fine. It was clean and comfortable. The hot tub worked marginally so definitely needs some maintenance. The bathroom was clean but needs an upgrade in the shower/tub area.
Stayed 1 night in Feb 2023

8/10 Good

Pam

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location -near interstate exit and still quiet! Nice large room. Great breakfast. Great restaurant a short distance away (Toot Toot). Pet friendly with a reasonable extra fee.
Stayed 1 night in Feb 2023

2/10 Terrible

Jodi

Travelled with family
Not your fault, just want you to know what They do
This hotel made us pay a $100.00 deposit on the room. The guy, Christopher, said we had to pay this since we booked through a 3rd party agency. We were told that we could put this on our credit or debit card but it would not be refunded for 2-3 days. And only refunded if we asked for it at check out. If we gave them a $100.00 bill, we could get our $100.00 bill back in the morning, if we asked. We asked for a receipt of the $100.00 in cash we just gave to tho guy. He said, “no”, with a smirk. He was quite smug while basically bullying us into this so called deposit. He took our cash and put a sticky note on it with our room number. In the morning we went to the service desk and asked for our cash back, which the lady politely gave back. She opened a drawer, looked through some stuff, and pulled out our $100.00 bill with the post it note of our room number. My problem with this so called deposit is that it is not really a security deposit because when you leave in the morning, they don’t know if you tore the heck out of the room or not! This is cash money they hope you forget to ask for back. Which is exactly what happened to some friends of ours who also stayed there the same night we did. In a rush to leave that morning, they forgot to ask for their “deposit” in cash back. I guarantee you, that’s what they bank on. And for the people that put this so called deposit on a card, you don’t get it refunded unless you ask, it is not automatically refunded. What a scam!
Stayed 1 night in Feb 2023