Single Room | In-room safe, desk, blackout curtains, iron/ironing board
Check availability

Reviews of Hotel Atrium Charlottenburg

3 out of 5
Hotel Atrium Charlottenburg
Kaiser-Friedrich-Str. 53, Berlin, BE

Reviews

7.2

Good

Rating 10 - Excellent. 63 out of 344 reviews" "
Rating 8 - Good. 135 out of 344 reviews" "
Rating 6 - Okay. 105 out of 344 reviews" "
Rating 4 - Poor. 27 out of 344 reviews" "
Rating 2 - Terrible. 14 out of 344 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Iakov

Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall happy
Everything was as we expected. Cleanliness was good, staff were friendly and there was an option to get breakfast added on if you wanted. Location good, very near train station. Little bit of noise from bar nearby but nothing excessive. Overall pleased with our stay :)
Stayed 3 nights in Sep 2023

10/10 Excellent

Lissette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice experience. The room was clean and organized.
Stayed 1 night in Sep 2023

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos are deceiving. Property is run down, somewhat dirty and in a seedy part of Charlottenburg. Lots of people coming and going from the reception (without masks) who are not guests or staff was also a bit off-putting and just plain wierd. Bedding was atrocious.
Stayed 4 nights in Jul 2021

8/10 Good

Harald, Nassau, Bahamas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When get up early to reach my plane at the airport, they don't offer a smal breakfast witch i paid for.
Stayed 1 night in Jan 2020

6/10 Okay

John

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Convenient location but noisy, borderline ’hood
Alright, I admit I was staying there 3 nights over New Years, but even on the night of the 2nd there were very inconsiderate tenants of the flats behind my window that were setting off concussion-type fireworks at 3am, purposely waking people up out of spite. 3 nights in a row. Plus, the neighborhood seems to be a pocket of low-rent, homeless, and Betting/bookies in an otherwise upbeat overall area. There was constant middle-east music blaring at all hours well into the wee morning hours in addition to the sporadic cannon fire, which makes me think this is not just a New Years (new+2, new +2) phenomenon. The hotel was very compact, but perfectly functional. I would also have called it clean, but as I got up after 11am every morning, the housekeeping never came, even after I hung the “please clean” placard, therefore I had 3 days of same sheets, same single towel, and my trash can overflowing. On the plus side, its less than a block away from a major transportation facility that can get you anywhere. A block in the other direction puts you in the middle of a hundred shops and restaurants.
Stayed 3 nights in Dec 2019

8/10 Good

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

Ezzat

Liked: Cleanliness
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and polite staff. 24hr reception is helpful to many. Location is good although not in city centre. Easy to get to main train lines. Lighting in the room was a bit too dim if one thing to improve.
Stayed 1 night in Oct 2019
Response from Sascha Meinhardt, Front Desk on 8 Oct 2019
Dear Madam/Sir, thank you for your comment, we will try to get even better. Hoping to see you again in our hotel.

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast & location!
Stayed 1 night in Mar 2019
Response from Hotel Atrium Charlottenburg Team on 2 Apr 2019
Thank you for your comment. We'll be glad to see you again in our hotel.

8/10 Good

Suhel

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't waste your time or money.
Terrible hotel. Dirty room with all electronics not plugged in. TV didn't work. Wi-Fi barely worked. Bathroom was not clean. Neighboring buildings had screaming and yelling. Would never, ever stay here.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed with a polish man at the reception,very rude,arrogant and disrespectful to me. I booked for 4 adults and a 16 years old boy to get 3 singles and a double I got only 4 singles when I wanted to speak to him, He said go complaint about Expedia to him I showed him the confirmation but he was not interested and talk to other customers in polish about us which I speak fluently. He really spoiled our day and night as one of my children slept on the floor.
Stayed 1 night in Dec 2018

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok, but not so Ok.
The hotel is ok for the price, it does not have shampoo or soap bars or other amenities, but for the price is what you expect, anyhow, the neighborhood is not that good, in the hotel beside there is always some people with kids making lots of noice, at night there is several young people veru talkative, there is also 3 bars near by, so there is some days where you can find some drunk people, on the other hand, everything is close, basically you can move to any place in the city from there as the train station is 3 minutes walk, the bus station is in front of the hotel, there is a store beside the hotel, and also in the street across, you can find nice restaurants and places to buy for example local sim cards to have internet available on your phone during your stay for 7 EUR, so the hotel is ok depending what you are looking for and the budget you have. By the way, the breakfast is really good, I loved the meatballs and the cheese options. Also if you arrive to the Togel airport terminal or by train, you can basically arrive to the hotel by bus or train and do not have to pay taxi, that is very comfortable for cheap traveling.
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nosy street (Turkish region)
Stayed 2 nights in Jul 2018

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good hotel well located for the Messe
Stayed 3 nights in Sep 2017

8/10 Good

Agapi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and friendly.
Very nice hotel. Friendly staff. Clean, excellent breakfast, wifi was very fast, very convenient for S-bahn and many restaurants within walking distance.

2/10 Terrible

Rob, U.K.

Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel ever
Worst hotel ever? From the moment you arrive you have to pay. Want to park your car-- cost is Want to use wifi cost is Want to use safe cost is No air con -- rooms like a sauna Poor neighbourhood Just save yourself a heap of stress and just DONT STAY HERE

6/10 Okay

azz

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel and location with problems
The hotel is situated in a good central position in Berlin 1 minute from the train station plenty of great bars around and resturtants. The hotel itself had a average size clean room with good basic facility's and was extremely good for the price of booking. The free included breakfast was very good with lots of choices of different things eg hams, cereals, bacon, sasuge, eggs and lots of drink choices. The only downsides were the wifi charges of 3euros a day, which should be included and what was the biggest issue for me as a light sleeper, the bedroom was very hot to sleep in meaning we had to leave the window open and there's lots of street noise to sleep through. Basically if your not a light sleeper and want a good location cheap hotel this is the one.

6/10 Okay

Yasser

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is good in terms of its condition cleanness and room size. Its location is great and it is very close to SBahn station.Breakfast was OK but it is the same staff every day. I stayed there for 6 nights The reception staff are very tough and have no flexibility and do not know how to say no to their customers in a polite way. Wifi is not free and you have to pay for the whole duration even if you need it for one night. over an above it is very slow and disconnects frequently.

10/10 Excellent

Kim, Singapur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!!
A great nice and clean hotel. Very friendly staff and great price! Location is perfect, one stop from train station Charlottenburg.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Good location really bad service.
The only thing we liked about the hotel was its location. It is walking distance from the metro and bus stop, making it easy to navigate around the city and to the airport. The problems we had were with the reception desk staff. They were extremely rude and unwilling to help. The night we arrived, we asked them for extra towels and an extra blanket, we were told they didn't have any. Then the night shift guy at the front desk yelled at us saying it was bad planning on our part to not arrive earlier and ask the morning staff for the extra items. We also had issues trying to have soccer game tickets delivered there. The front desk refused to sign for them, saying they didn't have any guests with our name staying at the hotel. We tried to have the carrier deliver them again a day after we had checked in but they refused to sign for them again, even after we had told them we were waiting for them. We lost our tickets after the reception desk personnel refused to sign for them a second time. When we asked why they didn't sign for them, one of the guys started yelling at us saying he was "tired of hearing about these soccer tickets and it wasn't his responsibility to accept anything for any of the guests staying there." We didn't appreciate the treatment we received. Definitely won't return to this hotel.

4/10 Poor

LL, Singapore

Disliked: Room comfort
Money worth elsewhere
The room is small and I was given a room just beside receptions. Not only does the conversations can be hear, other customer using the step will greet you when their foot step when they climb the stairs; also beside my room.

10/10 Excellent

Roger, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Provides all basic needs
Good value even for a budget hotel. Quiet, warm, comfortable,heated towel rail in bathroom, substantial breakfast. Wifi paid for, but inexpensive.

6/10 Okay

Alla, Atlantis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
3 stars is well deserved.
It was not horrible, but we stayed there ONLY because we booked late and had no alternative for the price range. Not worth your money as a first choice, we will not return there again. Only plus is the free breakfast which was surprisingly good. Oh, and FYI the WiFi is for an additional 3 euro charge per day. so lame.

4/10 Poor

Jorge

Disliked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Scatchy hotel
Big room for 3 people. This is the only positive. No AC, had to keep windows open. Our room faced Main Street with cars, police sirens and drunk people screening smd breaking bottles for the whole night. Rooms are old, shower old and not too pleasant to get in, sink was cracked. Internet costs extra and did not work too well, router had to be rebooted every time we needed to use Internet. Many people at the hotel were scary looking.

6/10 Okay

Sabina, belgrade

Disliked: Cleanliness, property conditions & facilities, room comfort
Thanks God it was 1night stay

6/10 Okay

Verified traveller

Disliked: Staff & service

6/10 Okay

mark, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Decent budget hotel.
This hotel is nothing flash from the outside and does not have a welcoming feel about it at first, particularly having to pass through the numerous locals who seem to be loitering around the bars in the surrounding area. However it does provide a comfortable and affordable stay in an area that is conveniently located just a few stops away from most of Berlin's major attractions. The train station is only 1 minute walk away and there are numerous places to eat and drink nearby. A five minute walk either way from the hotel and you are either in a nice leafy part of Berlin with lots of cafes and restaurants, whilst 5 minutes the other way you can be walking down a busy shopping mall. Although the rooms were rather old, they were spacious, the staff were helpful and the breakfast was good.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs. We arrived at the hotel only to find that they cancelled our reservation that day, while we were traveling to the city. The staff was beyond rude and impolite. The worst experience I have ever received at a hotel in my life.

10/10 Excellent

martin, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent 4 night stay in Berlin
The Hotel is situated within a very short walk to both an S-bahn and U-bahn station, which gets very quick and very reasonably priced access into the Cityy Centre. The cooked and continental breakfast was very good, the reception was very accomodating and the hotel makes a small locked room available to store suitcases prior to checking in or after checking out free of charge. The rooms are cleaned on a daily basis and our room was ideal for 3 person use and had a nice sized well equipped bathroom with shower.

8/10 Good

Elizabeth, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient tourist hotel in Berlin
Nice convenient tourist hotel in Berlin. Great location. Steps from Kantstrausse stop on 109 bus from Tegel. One block from Charlottenberg S-Bahn station. Clean, comfortable room. Good breakfast. Good price.

8/10 Good

Moorhill, Norwich, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Atrium, S Charlottenburg
The hotel was exactly what it said it was, a three star hotel. The room was the right size, The furniture was not damaged in any way. The beds were very comfortable and the bathroom was excellent. The TV could have done with a better choice of channels for the English but it is in Germany. The room staff left it very clean and tidy every day. The breakfast was very good, the hot food was good and the scrambled eggs were not overdone. Bacon and sausages as well. A big choice of breads cheeses and meats. Orange juice, tea and coffee and a variety of tinned fruit. Yes the rooms could be noisy but this hotel is at the junction of two main roads and only the emergency vehicle sirens disturbed you. The hotel staff were very helpful and spoke very good English. They had a good local knowledge were eager to help. The costs were very reasonable and breakfast was included. The only down side was the towels, not the best, take your own. I would use this hotel again without hesitation.

4/10 Poor

Håkan, Stockholm

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Low price but need renovation
Goid location for visit at berlin messe. Very favourable price but is worn out after many years. Room size ok. Safe deposit needed key and resetting Shower did not have hanger Bathroom floor was very old Old furniture Breakfast ok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Great location. I would have given it a 5 if it had been air conditioned. Very nice breakfast buffet. Close to shops and restaurants. The brat cart just outside was a special favorite for a sandwich and a beer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

David, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
I had a good stay here. It was located in a busy but not too rowdy street, so there was not a problem in terms of safety and loudness. The wifi is 3 euros per day, which isn't bad when you think of the 4.95 euro Telekom wifi. The walls of the room seemed a bit dated, but it wasn't problematic or anything. The pillow is extremely low, so I had to sleep with the extra pillow on top ot the other.

8/10 Good

Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Preis-Leistungsverhältnis ist gut!
Stayed 1 night in Jan 2024

4/10 Poor

Jannik

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Nicht zu empfehlen
Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 5 nights in Sep 2023

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities
Camera dignitosa ma non perfetta. L’ultima notte ha cominciato a cadere acqua dal soffitto del bagno. Il telefono in camera non funzionava e siamo dovuti scendere alla reception per avvisarli del problema. Ci hanno fatto cambiare la camera.
Stayed 2 nights in Oct 2023

2/10 Terrible

Ahmad samim

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Nicole Nadege

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 3 nights in Jul 2023

8/10 Good

Erika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Für eine Nacht super! Die Dusche könnte eine Renovierung vertragen (nur kochend heißes oder eiskaltes Wasser) :)
Stayed 1 night in Jul 2023