Dear Rebecca,Your positive comments about your stay at Hotel AMO by AMANO are sincerely appreciated. It's delightful to hear that you enjoyed the comfort of our rooms, the quality of our beds, and the functionality of our showers.We strive to create a relaxing and enjoyable experience for all of our guests and it's heartwarming to know that we succeeded on this occasion. Your feedback serves as a wonderful affirmation of our team's efforts.We look forward to welcoming you back on your next visit to Berlin.Best regards,V.SAVASAss. Op. Manager

Hallo Anna,Vielen Dank für deine tolle 5 Sterne Bewertung.Wir hoffen auf ein baldiges Wiedersehen.Beste Grüße aus dem AMO!

Dear John Phillip,Your review is much appreciated. It's pleasing to learn that our location served you well during the Berlin Marathon. We take pride in catering to our guests' needs and it is delightful to hear that you enjoyed the runner-friendly breakfast and post-race reception.We note your comments about the room size and noise levels from the courtyard. We do strive to ensure all our guests have a comfortable stay, and we're glad to hear that closing the windows mitigated the noise for you.It would be a pleasure to welcome you back to Hotel AMO by AMANO for your future trips to Berlin.Best regards,A.NARANJOFront Office

Dear Martha,It's heartening to hear that you had a comfortable stay with us and found our location convenient for your travel needs. The tranquility of our rooms is indeed one of the aspects we take pride in. We're also glad to know you enjoyed our breakfast selection.Your satisfaction is our priority, and it's wonderful to know we've met your expectations. We look forward to welcoming you back on your next visit!Best regards,A.NARANJOFront Office

Dear Traveler,Your kind words have indeed brightened our day. It's wonderful to learn that our prime location and smart room design met your expectations. We're also pleased that our staff could contribute positively to your experience.Your satisfaction is our top priority and we will continue to strive for excellence in providing a functional, luxurious, and comfortable environment for all our guests.Best regards,A.NARANJOFront Office

Dear Yu Chow,It's delightful to hear that you found our location to be excellent and appreciated the cleanliness of your room. We strive to maintain a high standard when it comes to hygiene and tidiness. Our proximity to the U Station is indeed a convenience that many of our guests enjoy.We hope to welcome you back in the near future at Hotel AMO by AMANO.Best Regards,A.NARANJOFront Office

Dear Pablo,It is wonderful to hear that you found our staff to be great. They are indeed committed to providing exceptional service to all our guests. I regret to hear about the inconvenience you experienced with the coffee replenishment. Our policy is designed to balance the needs of our guests with our commitment to sustainability. However, your feedback suggests that we may need to revisit this.Please know that we value your input and will keep it in mind as we constantly strive to improve our guest experience.Best Regards,A.NARANJOFront Office

Dear Guest,Your feedback is greatly valued and I am delighted to hear you found our hotel beautiful, our staff friendly, and our location convenient. We understand that room size preferences and amenities can vary among guests. We do offer different room types to cater to various needs and we can certainly assist in finding the most suitable room for your next visit.Regarding to the coffe maker and the kettle, we are happy to bring it to your room on request.Thank you once again for the feedback.We look forward to welcoming you back soon.Best regards,Mae BalouchiAssistant Front Office Manager

Dear Audrey,It's delightful to hear that you found our hotel lovely. We sincerely apologize for the inconvenience caused due to the noise from our restaurant during late hours. We understand how this can affect your peaceful stay.At Hotel AMO by AMANO, we strive to provide a comfortable and pleasant experience for all our guests. We appreciate your feedback as it allows us to look into areas where we can improve.Thank you for your understanding, and we hope to have another opportunity to provide you with a seamless stay in the future.Best Regards,A.NARANJOFront Office

Dear Brigette,Your feedback has truly brightened our day! It's great to hear that you enjoyed your stay with us and appreciated both our prime location and the high level of customer service we strive to provide. We believe that these elements are key to providing a memorable experience for our guests. We look forward to serving you again at Hotel AMO by AMANO.Best Regards,A.NARANJOFront Office

Dear Brennan, Thank you for taking the time to share your experience at our hotel. We are delighted that you found our location convenient, with many restaurants and attractions nearby. It is always a pleasure to hear that our guests are having an enjoyable stay with us. At AMO Hotel, we strive to provide guests with a comfortable stay in an accessible location. We are pleased that we were able to meet your expectations and make your visit memorable. We hope you will choose us again when you visit the city. Thank you again for your review.Best regards,A.NARANJOFront Office

Dear Traveler,Thank you for yoour kind review.we hope to see you soon again.we wish you the best.Best regards,A.NARANJOFront Office

Dear joydeep,Thank you for taking the time to share your positive experience of our rooms and decor. We are glad that you enjoyed the quality of our breakfast. We take feedback like yours seriously, and understand how noise coming from our restaurant can be disruptive to guests who are looking for a peaceful stay. At our hotel, we strive to ensure all guests enjoy a restful experience and we regret that this was not the case on your last night with us. Thank you for bringing this matter to our attention – we will use your feedback to help us improve our services in the future.Best regards,S.GeorgasFront Office

Lieber Adam,herzlichen Dank für deine 5 Sterne Bewertung!Wir freuen uns auf deinen nächsten Besuch.Beste Grüße aus dem AMO,V.SAVASOperations Assistant

Dear Stacey,Thank you for taking the time to provide us with your valuable feedback. We are delighted that you found our hotel modern and clean, and that there were lots of options for breakfast.At AMANO Hotel, we strive to create a friendly environment for our guests and make sure that everyone has an enjoyable stay. We apologize if our staff member didn't meet your expectations when you asked for help to call a taxi or find a bar near by. Our goal is to provide all of our guests with excellent service and hospitality. We appreciate your honest feedback as it helps us improve our services in the future. Thank you again for staying with us and we hope to welcome you back soon!Best regards,V.SAVASAss. Op. Manager

Dear Richard,Thanks for your review.Based on the stars awarded, we assume that you felt comfortable with us. Regarding the lighting - that is of course a matter of taste. With the help of the lighting concept, we want to create a cozy and warm atmosphere.The next time you are with us, let us know and we will be happy to provide you with an additional light source. We hope to see you again and remain with kind regards,V.SAVASOperations Assistant

Dear Danny,Thank you for your review.We are very happy about your words of praise and hope to welcome you again soon.Greetings from Berlin,S.GeorgasFront Office

Hello Nina,thank you very much for your review.We find the opinion of our guest very important, because with this way we can improve our services.We appreciate your Feedback and we hope that you can give us one more chance.Best ReagrdsS.Georgas/Ass Front Office Manager

Hello James,thank you very much for your review and your 5 stars rating.We are very glad that you had a wonderful time in Amo Hotel.We are delighted to hear that you were very satisfied with our services and our staff.We hope to see you again soon in Berlin.Best Regards,S .Georgas/Ass. Front Office Manager

Dear Mercedes M,thank you for your feedback.We really appreciate you taking the time to write a review.We look forward to welcoming you again soon!Our best regards,V.SAVASOperations Assistant

Dear Elif,thank you for your kind review. We are delighted to read that overall you had a wonderful experience. We look forward to welcoming you back to our hotel in the future!Kind regards,V.SAVAS

Lieber Serhan, vielen Dank für deine 5-Sterne Bewertung. Wir hoffen auf ein baldiges Wiedersehen im AMO by AMANO. Herzliche Grüße, V.SAVAS Ass. Operations Manager

Dear Traveler, we are very sorry to hear that you have had a disappointing stay with us. Our staff is constantly getting high ratings in terms of service, efficacy and especially friendliness. We would like to hear more about your experience in order to investigate and further improve our services. Because you did not give us your name we are not able to check this case in detail. We are looking forward to your feedback. Best regards, V.SAVAS Please feel free to send your comments at amo@amanogroup.de.

Liebe Sarah, vielen Dank für Ihr Feedback! Wir tun immer unser Bestes, damit sich unsere Gäste wie zu Hause fühlen. Wir freuen uns darauf, Sie beim nächsten Mal im Hotel Mani begrüßen zu dürfen. Mit freundlichen Grüßen, V.SAVAS Operations Assistant

Dear Sarah, thank you for your great review. Nice that you liked it so much with us. We look forward to welcoming you back to the AMO by Amano Hotel soon. Best regards, V.SAVAS

Dear Amran, thank you for your wonderful feedback! We are very pleased that you are satisfied with your stay and the service in our hotel. We always do our best to make our guests feel at home. We look forward to welcoming you to Hotel AMO next time. Kind regards, Your reception-team

Dear Sarah, thanks for your review. We regret that you were dissatisfied with the service provided and that you were unable to change your original booking details. Unfortunately we can't undo what happened, but we want to thank you for your honest feedback. We would appreciate if you could try us again to change your impressions. Kind regards, S.Georgas Front Office

Dear Judith, Thank you for taking the time to write your nice review! We are always happy to hear when our guests are satisfied with their experiences with us, We look forward to welcoming you again soon. Kind regards, V.SAVAS Operations Assistant

Liebe Isabella, vielen Dank für deine tolle 5 Sterne Bewertung. Wann kommst du uns wieder besuchen? Beste Grüße aus dem AMO, V.SAVAS Operations Assistant