Property amenity

Reviews of greet Berlin Alexanderplatz

3 out of 5
greet Berlin Alexanderplatz
Bernhard-Weiss-Strasse 8, Berlin, BE

Reviews

8.0

Very good

Rating 10 - Excellent. 246 out of 816 reviews" "
Rating 8 - Good. 382 out of 816 reviews" "
Rating 6 - Okay. 141 out of 816 reviews" "
Rating 4 - Poor. 34 out of 816 reviews" "
Rating 2 - Terrible. 13 out of 816 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Plamen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel, staff, location. All top!
Stayed 2 nights in May 2024

8/10 Good

Mark

Stayed 3 nights in Jan 2024
Response from Ihr Team vom greet Berlin Alexanderplatz on 7 Feb 2024
Lieber Mark,vielen Dank für die Bewertung unseres Hotels.Wir freuen uns zu lesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir freuen uns schon auf Ihren nächsten Besuch.Liebe Grüße aus Berlin,Ihr Team vom greet Berlin Alexanderplatz

10/10 Excellent

Grozda

Stayed 3 nights in Dec 2023
Response from Your team from greet Berlin Alexanderplatz on 9 Jan 2024
Dear Grozda,Thank you very much for this kind review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back. Many thanks again,Your team from greet Berlin Alexanderplatz

10/10 Excellent

Chona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to transportation and shopping malls & dining areas
Stayed 3 nights in Dec 2023
Response from Your team from greet Berlin Alexanderplatz on 5 Jan 2024
Dear Guest, Thank you for this great review.We're thrilled to hear that our location provided you with the convenience you needed for transportation, shopping, and dining. Our commitment to cleanliness is a top priority, and it's rewarding to know that you appreciated our efforts. We look forward to welcoming you back in future.Best regards,Your team from greet Berlin Alexanderplatz

2/10 Terrible

Rosie

Where do I start this review? From the constant fecal smell of the bathroom or the 12 flights of stair with 144 steps to climb due to a broken lift? The members of staff were super apologetic and wonderful but that was about it really Needless to say, I m not coming back!
Stayed 2 nights in Dec 2023
Response from Your team from greet Berlin Alexanderplatz on 21 Dec 2023
Dear Rosie,Thank you for sharing your experience with us.It's rewarding to hear that our team made a positive impression with their wonderful service – we always strive to provide the best customer care. We regret to hear about the inconvenience caused by the lift situation and understand the challenges it presented during your stay. We would like to clarify that this maintenance is necessary, and we are currently waiting for replacement parts to ensure it is operational as soon as possible.We hope to have the opportunity to welcome you back in the future for a more seamless experience. Season's greetings,Your team from greet Berlin Alexanderplatz

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service
Great location and friendly staff. Rooms are comfortable but you can very easily hear the guests from the neighbouring rooms.
Stayed 4 nights in Nov 2023
Response from Your team from greet Berlin Alexanderplatz on 8 Dec 2023
Dear Sam,Thank you for reviewing your recent stay.It's rewarding to know that you had a comfortable stay, however, we regret to hear that you were disturbed. Please do not hesitate to notify our team of such concerns at the time so that we may take the appropriate action with the appropriate discretion to ensure your comfort and well-being.We hope that we can welcome you back in the future. Kindest regards,Your team from greet Berlin Alexanderplatz

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Greet Stay
This is a super hotel; easy to find, great access to the trains, caring staff and comfortable rooms. I will look to stay here on future Berlin visits. It had a really nice cafeteria next door and a fantastic Beer Hall around the corner. Perfect for all types of traveller.
Stayed 3 nights in Nov 2023
Response from Your team from greet Berlin Alexanderplatz on 8 Dec 2023
Dear David,Thank you for such a positive review of your stay with us.We're delighted to hear that our hotel's location with convenient train access made your stay in Berlin more enjoyable. Our team is committed to providing a comfortable and welcoming environment, so it's wonderful to know that you found the rooms to your liking and our staff's efforts made a positive impact. It's also great to hear that the nearby cafeteria and Beer Hall added to the enjoyment of your visit, catering to the diverse preferences of our guests.It would be an absolute pleasure to welcome you again in the future. Best regards,Your team from greet Berlin Alexanderplatz

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay.
Stayed 2 nights in Oct 2023
Response from Your team from greet Berlin Alexanderplatz on 17 Oct 2023
Dear Guest,Thank you for this kind review following your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again in the future. Best regards,Your team from greet Berlin Alexanderplatz

6/10 Okay

Wolfgang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Your team from greet Berlin Alexanderplatz on 17 Oct 2023
Dear Wolfgang,Thank you for taking the time to share your review.We are delighted that you enjoyed your stay with us and appreciated the high standards we uphold. We have taken note of your comment and will take it into consideration.We hope to have the opportunity of welcoming you back in the future. Best regards,Your team from greet Berlin Alexanderplatz

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tea and coffee in the room would have been a bonus. Charged 3 euros for one in the foyer.
Stayed 6 nights in Oct 2023
Response from Your team from greet Berlin Alexanderplatz on 17 Oct 2023
Dear Colin, Thank you for taking the time to share your review.We are glad to hear that you appreciated the cleanliness, hotel condition, service, and room amenities during your stay. Our team works hard to maintain a high standard of service and facilities for our guests.We understand your concern regarding the lack of tea and coffee facilities in the room. As a sustainable hotel, we have made the decision to not include these facilities in all room categories. However, we do offer a coffee and tea station in our Greet Super Room with 3 single beds and Family room. We apologize for any inconvenience this may have caused and appreciate your feedback on the charge for tea in the foyer. We will take your comments into consideration as we continue to improve our services.We hope to have the opportunity to welcome you back in the future.Best regards,Your team from greet Berlin Alexanderplatz

10/10 Excellent

Donald

Liked: Property conditions & facilities
Nice room near train station, underground and rail. Staff friendly helpful. I will stay here again when in Berlin
Stayed 4 nights in Oct 2023
Response from Your team from greet Berlin Alexanderplatz on 10 Oct 2023
Dear Donald,Thank you for sharing this review of your time at our hotel.We are delighted to hear that you appreciated our convenient location near the train station, underground, and rail. Our hotel's prime position in the heart of Berlin allows our guests to easily explore the city and its many attractions. It's great to know that our friendly and helpful staff made a positive impression on you, as we strive to provide excellent service to all our guests.We look forward to having the opportunity to welcome you back in the future. Best wishes,Your team from greet Berlin Alexanderplatz

10/10 Excellent

Ambar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2023
Response from Your team from greet Berlin Alexanderplatz on 9 Oct 2023
Dear Ambar,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted to hear that you appreciated our great location.We all look forward to welcoming you back in the future.Kind regards,Your team from greet Berlin Alexanderplatz

8/10 Good

Uri

Stayed 5 nights in Sep 2023
Response from Your team from greet Berlin Alexanderplatz on 11 Sept 2023
Dear Uri,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We look forward to seeing you again in the future.Kind regards,Your team from greet Berlin Alexanderplatz

6/10 Okay

Ann

Liked: Cleanliness, staff & service
There is an outdoor bar, open on Friday & Saturday, this proves the rooms are not sound proof. The bar has very loud music until 6 am so no sleep if you take a front facing room. FYI the staff say some love it!!!
Stayed 6 nights in Jun 2023
Response from Your team from greet Berlin Alexanderplatz on 11 Jul 2023
Dear Ann, Thank you for your feedback.We're really sorry to hear that you were disturbed during your stay and wish that we'd known while you were here; we'll always do everything that we can to make sure that you're as comfortable as possible.We do hope to welcome you back in the future. All the best.Your team from greet Berlin Alexanderplatz

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Your team from greet Berlin Alexanderplatz on 21 Jun 2023
Dear Jacob,Thank you so much for your positive feedback following your stay.We are pleased that we were able to meet your expectations.We look forward to having the opportunity to welcome you back in the future. Best wishes,Your team from greet Berlin Alexanderplatz

6/10 Okay

Michel

Liked: Cleanliness
Stayed 1 night in May 2023

4/10 Poor

Daljit

Disliked: Cleanliness, property conditions & facilities
This is more a hostel than a hotel. The room was more akin to a prison cell than a room, smallest I've ever been in.
Stayed 2 nights in May 2023
Response from Nicole Dobelmann, Resident Manager on 23 May 2023
Dear Daljit,Thank you very much for taking your time to give us your feedback about your stay in our hotel. The hotel room assigned to you is actually our smallest room. We're sorry about that. We have to use this room though, when the hotel is fully occupied. Despite that, our rooms are definitely more comfortable than a prison cell :)We hope that we can welcome you again.Best regards from BerlinNicole Dobelmann, Resident Manager

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Alexanderplatz
Such an amazing place! Easy to find and great location in Alexanderplatz. Our room was comfy for 3 and we loved having 3 separate beds. Very clean and comfy!
Stayed 2 nights in Mar 2023
Response from Nicole Dobelmann, Resident Manager on 14 Mar 2023
Dear Kelly,Thank you very much for your feedback.Great to see, that you had a great stay with us in Berlin and it would be nice to welcome you again.All the best from BerlinNicole Dobelmann, Resident Manager

10/10 Excellent

Dmitry

Stayed 2 nights in Nov 2022

2/10 Terrible

Amal

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very expensive. The hotel stunk from bad smell of food/ egg smell. It went through to the rooms.( I booked 3 rooms). The toilets and shower are old. The water in the shower floor kept piling. The staff in unprofessional.. I..they were sitting at the yable breakfast while talking to us. They locked the doors at night and we kept nocking to get in until someone Opend the door. It was a very bad experience.
Stayed 1 night in Nov 2022

6/10 Okay

molla saleheen

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Good location
Stayed 3 nights in Nov 2022
Response from Nicole Dobelmann on 2 Dec 2022
Dear Molla,Thank you very much for your stay and for your feedback.It will be nice to welcome you again.Best regards from BerlinNicole Dobelmann, Resident Manager

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place with a good location, friendly staff and reasonable breakfast. One small drawback is the lift, which is very slow and could really use an upgrade.
Response from Nicole Dobelmann on 2 Dec 2022
Dear Andrew,thank you very much for giving us an impression about your recent stay with us.We hope you enjoyed your stay and it would be a pleasure for us to see you again soon.Best regards from BerlinNicole Dobelmann, Resident Manager

10/10 Excellent

Raquel

Stayed 1 night in Oct 2022

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies from the cleaning service did not repleace soap y towels properly
Stayed 4 nights in Sep 2022
Response from Nicole Dobelmann on 2 Dec 2022
Dear Carlos,we thank you very much that you took the time to write a review about your stay.We are very pleased to receive positive feedback but we also pay attention to the critical points, because it is important for us to improve continuously.We hope you enjoyed your stay and it would be a pleasure for us to see you again soon.Best regards from BerlinNicole Dobelmann, Resident Manager

10/10 Excellent

Dee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location although a little hidden
Stayed 2 nights in Sep 2022

2/10 Terrible

ariel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A. I come from the airports at 7:00 Check in around 15:00. B. the room was so small that couldn't feel comfortable C. Didn't clean my room for four days.
Stayed 3 nights in Jul 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Emma

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very good location close to trams, trains etc. Clean and tidy, nice comfortable beds, breakfast was good. Good base to travel from each day.
Stayed 3 nights in Apr 2019

4/10 Poor

Martyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
Wifi didn't work. Broken AC. Cheap furnishings.I have modest expectations from an Ibis, and usually find them perfect for my needs. But this one was rotten.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel was fine for our weekend break. The main problem was the lift not working all weekend. No sign of anyone trying to fix it. Also check in was very slow. We wanted to split the total price of each room between the people staying in the room. For some reason they took about twenty minutes to accept that we needed to pay on seperate cards etc. Once we were in the rooms were very clean and a good size.
Stayed 3 nights in Mar 2019

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2018

8/10 Good

Alexia

Liked: Cleanliness, staff & service, room comfort
Good location but room needed some maintenance
Our room needed some maintenance which we needed to point out all the time. Such as bulb, a funny sound from the AC, TV only 1 station working (remote control does not work), bulbs in bathroom were like a Christmas tree, basin needed maintenance too. We called the reception re sound and one bulb and sent maintenance guy to change bulb but sound didn't stop. The rest we discovered them afterwards and gave up on calling again. Apart from that location very good and spacious room and bathroom
Stayed 4 nights in Jul 2018

8/10 Good

LYUBOMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orders
Our stay was comfortable and happy
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location , good sized room and decent enough breakfast , only minor complaint would be that the lift was nowhere near sufficient at busy periods
Stayed 2 nights in Jun 2018

10/10 Excellent

Darren, Tasmania, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience at this hotel. Fantastic location right near Alexanderplatz and so close to Berlin’s great public transport system...easy to get around. Hotel staff spoke perfect English and the family room was very spacious and satisfied our needs.beds and pillows beautiful and soft. Would highly recommend this hotel. Free breakfast outstanding.
Stayed 4 nights in May 2018

8/10 Good

Rajaraman, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic hotel
This is located right next to Alexanderplatz. The room is small but functional. It was just about enough for 2 persons to stay. The free breakfast buffet offered was very good even for a vegetarian. Free local calls from their telephone and good free Wifi were also small but useful additions. The only negative if any if that the hotel runs right next to tram lines. So it is a little noisy.

8/10 Good

Jane, vietnam

Liked: Cleanliness, staff & service, room comfort
Great location, basic but clean and satisfactory
Nice convenient location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the cent Dr of everything
Great location , very clean , staff very helpful , tram noise outside but we would book again
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
This hotel is very good. It is close by to everything and is also very close to the train station if you want to explore further. Hotel let us check in earlier and kept our bags for us when we checked out as we had a later flight. There is lots of choice at the breakfast buffet. The hotel is everything you need really, simple, close and in the centre.

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, very close to Alexanderplatz. Efficient service without special highlights
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, good breakfast, clean room, and competent staff. My only complaint is that I could hear the trams passing every couple minutes all night long from my room on the first floor; I'm a light sleeper, so I didn't sleep well.
Stayed 1 night in Jan 2018

8/10 Good

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

Abhijit

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2017