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Reviews of Motel 6 Benson, AZ

2 out of 5
Motel 6 Benson, AZ
637 S Whetstone Commerce Dr, Benson, AZ

Reviews

7.6

Good

Rating 10 - Excellent. 177 out of 574 reviews" "
Rating 8 - Good. 194 out of 574 reviews" "
Rating 6 - Okay. 106 out of 574 reviews" "
Rating 4 - Poor. 62 out of 574 reviews" "
Rating 2 - Terrible. 35 out of 574 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Camille

Stayed 1 night in Apr 2024

4/10 Poor

Patricia

Disliked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Patricia, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Too many talking in the hallway and smoking.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 1 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Nidia

Travelled with partner
Not up to date with bedding, etc.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi NidiaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Glenn

Liked: Cleanliness
Disliked: Amenities
No breakfast service and limited dining in the area.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Glenn, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie#Team6

6/10 Okay

Ralph

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Nancy Y. on 18 Apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Burton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had no iron or coffee maker, but we made do. We will stay again and be prepared. Excellent bang for the buck.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Burton, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Karen

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Mike,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Rooms were nice. Hot water to take showers or a bath.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hey Stephanie, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

10/10 Excellent

Morgana

Liked: Staff & service
Disliked: Cleanliness
There’s some people that seem to hang out on the property and they made us uncomfortable
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hi Morgana, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie #Team6

6/10 Okay

Natividad, Edinburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What sucked was the slamming doors in the morning. Everything else was great. And i forgot the ladies name i think it started with a K but thank you for what you did for that older man! And also the room was CLEAN! Thank you to who ever did that fantastic job!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hi Natividad, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

2/10 Terrible

Yayauhqui

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Yayauhqui,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Connie

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 7 Mar 2024
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Okay

Lyle R

Liked: Cleanliness, staff & service, property conditions & facilities
Worst guests that I have ever shared a motel with. Incredibly loud construction workers
Stayed 3 nights in Jan 2024
Response from Nancy Y. on 13 Feb 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic comfort
We were en route to our destination and just wanted a quick, clean, inexpensive overnight stay. This fit the bill. Nothing fancy by any means but we felt comfortable and safe for the night. Had what we needed at a price we could afford.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 5 Feb 2024
Hey Cynthia, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms. Shower had good pressure. Staff promptly brought me a hairdryer upon request.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 5 Feb 2024
Hi JoanneWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

LeRoy

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
One bath towel for two people. Only one very poor chair. No tissues
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 5 Feb 2024
Hi LeRoy,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

LeRoy

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
The towels were awful and the room keys didnt work more than they worked. They made a copy of everyones drivers license in the room. Just a lot of weird shenanigans at this place. Wouldn't recommend
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Anthony

Stayed 1 night in Jan 2024

4/10 Poor

Anita

Stayed 1 night in Jan 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Qiao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and safe. Elevators and luggage carts are available for easy handling of luggage.
Response from Brand Experience Team on 4 Jan 2024
Hi QiaoThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mattress slides
My only complaint is while sitting in bed either reading or watching TV, the mattress tends to slide creating a gap for pillows to fall into.
Stayed 4 nights in Dec 2023
Response from Nancy Y. on 2 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Thomas

Liked: Cleanliness
Inadequate food options nearby

6/10 Okay

Diana

Stayed 1 night in Dec 2023

10/10 Excellent

Gary, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is fantastic
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 30 Nov 2023
Hi Gary,Thank you for the perfect rating!! Maz K.#Team6

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Plugs
Easy check in. Most likely plugs in room did not work. Two beds made room seem small. Not designed for two beds.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Zevarsho

Stayed 1 night in Nov 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, room comfort
Two disappointing points. My understanding that there was supposed to be continental breakfast. There was not for all the six days I had reserved. Also fill me in on a movie set till 3:30 in the morning I get a knock on the door early morning is very rough also I mentioned I was leaving by 2 PM and the person said that it’s too late they cannot do my room after that. Also, after day one I got a call at nine in the morning confirming I was checking out that day which I still had five more nights. I believe communication is key. Maybe I need to let them know my schedule next time I come into town which will be shortly. Rick St Clair
Stayed 6 nights in Oct 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Richard, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff friendly. The area felt safe
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi David,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Stay was great
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was very clean and they allowed me To check in early. It gets a little chilli at night and the blankets are thin so you may want to bring a blanket . Someone was pounding around my last night there but the walls Are pretty thin. It didn’t go on for very long. The bed was pretty comfy so no issues there. I would say the only down side, unless you like 3 fast food options, you may have to drive a bit for a sit down meal. They have a pretty nice breakfast area but only serve coffee. They could easily set up easy breakfast items. They do have a fridge and microwave in the rooms. Over all I liked it and would Stay there again.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 6 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Francisco

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Convenient on off the freeway. Clean room
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

MICHAEL

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet place just off the Interstate
The pillows were lumpy but otherwise firm. The bathtub stopper didn't work correctly, and the freezer compartment was overwhelmed with frost buildup. Other than that it was a pleasant stay.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Michael, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 Okay

Bobbi

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Javier, Coamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality service. Very amicable and professional staff. Highly satisfied with my stay.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Javier,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

priscila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Tibor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 28 Sept 2023
Hi Tibor,Thank you for the excellent review! Maz K.#Team6

8/10 Good

Raul

Stayed 1 night in Sep 2023

10/10 Excellent

jose h.

Stayed 1 night in Sep 2023

8/10 Good

George R

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained. No breakfast was served but coffee was good.
Stayed 1 night in Sep 2023
Response from Nancy Y. on 22 Sept 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Rickey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a newer Motel 6 and the location was perfect for our needs. Room was clean and quiet. Staff helpful when we had questions.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Debbie,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6