The staff are lovely and welcoming, especially Tracy and the cleaner who made a conscious effort to check every was ok with our stay. The food was exceptional every time and the pub downstairs was decorated beautifully to complete the ambiance. However upstairs in the bedrooms was a different experience. The initial entrance up the stairs is very poor, the carpet is beyond stained and urgently needs replacing, the paint is worn off the stairs, lighting poor this presented a grubby look as a first impression that is critical in any industry. The bedroom is dated, wallpaper peeling off the wall in places. The bedroom door rattles through the night, the shower is very loud, lighting is poor. Our TV didn’t work through out our stay and the heating comes on full blast in the middle of the night. Both of which we reported and was dealt with at the end as it couldn’t be fixed during our stay. No water provided to fill up the kettle. The bedrooms need investment to bring them in line with the pricing charged and deliver the same standard through out this beautiful pub. You can not fault the staff, location and food this was all exceptional.