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Reviews of HOMM Saranam Baturiti, Bali

4.5 out of 5
HOMM Saranam Baturiti, Bali
Jl.Raya Baturiti,Banjar Pacung,Desa, Baturiti, Baturiti, Bali

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 39 reviews" "
Rating 8 - Good. 11 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Afshin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for relaxing.
Stayed 5 nights in Mar 2024

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures simply do not capture the exquisiteness of this resort. Stunning grounds, breathtaking views, and friendly, knowledgeable, and helpful staff. Excellent service at the resort and also when arranging tours and transportation.
Stayed 4 nights in Jun 2023
Response from Cening Bagus on 18 Aug 2023
Dear Marry Ann,Thank you for choosing HOMM Saranam Baturiti for your recent stay, and for taking the time to share your experience. We are delighted to hear that you had a wonderful time, and we hope to have the pleasure of hosting you again shortly.Sincerely,Cening BagusFront Office ManagerHOMM Saranam Baturiti

8/10 Good

Subhash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOMM saranam
It was amazing stay amidst nature. One suggestion they can expand their food menu option may be some Indian food. Chef made complimentary cake for our son’s birthday n it was delicious. Thanks.
Stayed 4 nights in Aug 2023
Response from HOMM Saranam Baturiti on 10 Aug 2023
Dear Subhash, We thank you very much for having selected our resort as your holiday destination and giving us a great score. We are happy to know you have enjoyed the stay at our resort especially the service from our lovely chef , Mr. Made. We appreciate your kind words and look forward to welcoming you back soon. Sincerely yours, HOMM Saranam Baturiti Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2019

8/10 Good

Amelita V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Beautiful hotel with great views of rice terraces.
Stayed 3 nights in Feb 2020

10/10 Excellent

Yury, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is awesome, but there's nothing around. No good shopping, no good restaurants. Have to take taxi or other transport to go anywhere.
Stayed 5 nights in Feb 2020

10/10 Excellent

Troy R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and serene
Beautiful location away from the hustle and bustle of Denpasar. Very serene with lovely views of the rice patties. Although an older style resort, it has lots of charm. The staff are very friendly and helpful. Nice pool. Has a glass "inclinator" that transfers visitors between different levels of the resort. Nice pool. Massages were great. Will definately visit again.
Stayed 5 nights in Dec 2019

10/10 Excellent

Ayunanda M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit for Family with small kid
fit for family with small kid. my son love to play in the warm pool and kids room. ah also lot of fish and big territory to walk. all good for me.
Stayed 1 night in Nov 2019

10/10 Excellent

HASSAN

Liked: Staff & service, property conditions & facilities, room comfort
It was amazing stay but there was bad smell coming from bathroom
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Not luxury but many great features
Family with 7 and 4yo in family room. The room has moisture issues so cannot use a towel twice and tissues and paper in room are slightly damp at all times. Fan and exhaust fan ventilation in room are inadequate. Room smelt of mould, with greatest source from the tissue box cover in bathroom. Hotel attempted to address this but still moisture problems continued and the smell stuck around. Room never felt clean enough. Hotel itself appears aged despite it not being an old resort. It has luxury potential but we felt disappointed they use the term 'luxury resort'. Spa and massage is in two regular hotel rooms- we chose from only 5 shades of aging nail varnish and it was not a luxury spa experience. Technicians were lovely. Kids club is unmanned alot of the time as the lovely lady in attendance does many of the other resort activities through the day. Kids club lacks toys and games though my children did love to visit and play with the few things they had. All staff at hotel were lovely and attentive and services were fast. Location and view is sublime, absolutely blissful. We loved our stay despite the areas that were lacking.
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
Really liked the location and things to do in that part of Bali. Beautiful views from the resort. Hillside villas were a little dark and felt old. Inclinator was slow, and one (of two) was out of order. (Can't imagine what would happen if other one broke down.) Because of slow inclinator, made waiting for any service from lobby very slow. Outdoor areas nicely maintained.
Stayed 2 nights in Jul 2019

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel in a special location. Delicious local food. Great for a quiet escape to the highlands.
Stayed 2 nights in Apr 2019

10/10 Excellent

Denise, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with a breathtakingly view
We had a transfer to the hotel with is approx. 2hr drive from airport. Easy to find and there are a few restaurants and mini marts close to the hotel. The staff were very friendly and helpful. The trip in the inclinators going down the hill is magic! Food in the restaurant is expensive by Bali standards but you always pay more in the hotel and the view is amazing. Breakfast is buffet style and delicious but could be cold if you arrive when it's been out for a while. You can get eggs made to order. We stayed in a hill villa which was beautiful, big balcony and huge bed. We found the mattress too hard but that's personal taste. Obviously you have less noise around you in the villa but they aren't private, and the view from our balcony was mostly of the hotel, we'll stay in the hotel itself when we go back again because you'd get the amazing view down the valley. We will definitely be back and are already recommending it to everyone. A magical relaxing bit of paradise and a totally different side to Bali.
Stayed 2 nights in Sep 2018

10/10 Excellent

Miss Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in the centre of Bali
We had a lovely stay here. The kids club was good for my children and I enjoyed a facial too. Food was really good and staff were lovely 😊
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Stayed 2 nights in May 2018

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for relaxing
very nice view and location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and lovely place.

8/10 Good

Po Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Deri Haryadi on 26 Feb 2018
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the best experience in the less crowded side of Bali. The hotel is still under construction. If the hot tub was working, everything will be 5 starts.
Stayed 2 nights in Aug 2017
Response from Arik on 30 Jan 2018
Dear Mr/s. Greetings from Royal Tulip Saranam Resort & Spa. We appreciate and thank you for sharing your experience during your recent visit at Royal Tulip Saranam Resort and Spa. We hope to have another opportunity of welcoming you to the resort in the near future. Warm regards. Ari Kirana Reservation

10/10 Excellent

Deepti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay. The view from the room was lovely. Staff was helpful and courteous.
Stayed 1 night in Jan 2018
Response from Urs Klee on 25 Jan 2018
Dear Deepti, Many thanks for your positive and detailed feedback. It has been a pleasure to have you and your family as our guests at the resort and we are happy that you enjoyed your stay in the fresh mountain air of the Bedugul lake district with its many cultural and adventure attractions. I am also pleased to inform you that our L’Altitude Restaurant has been recognized as #1 restaurant with the best view in Bali by Tripcanvas. We would be happy to welcome you one day again Best Regards, Urs Klee General Manager

10/10 Excellent

gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une vue à couper le souffle!
Tout était super, la vue de la chambre est absolument extraordinaire, sur le jardin et ses rizières, la piscine, les montagnes... Tout est très propre, très confortable. Tout le personnel est très serviable et très avenant. L'endroit est bien placé pour visiter les rizières de Jatiluwih, les cascades autour de Munduk, le lac Bratan... La piscine est très belle (l'eau est par contre un peu plus fraiche dans cette région!). Attention pas de Grab dans la zone, et le taxi proposé par l'hôtel même s'il est très confortable est à un tarif absolument déraisonnable; heureusement, juste en face de l'hôtel, il y a une société qui propose des services de taxi moitié moins cher!
Stayed 3 nights in Aug 2023
Response from Cening Bagus on 30 Aug 2023
Dear Gerard, We thank you very much for having selected our resort as your holiday destination and giving us a great score. We are happy to know you have enjoyed the stay at our resort. We appreciate your kind words and look forward to welcoming you back soon. Sincerely yours, HOMM Saranam Baturiti Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with more potential
The hotel seems like it has been renovated recently. They upgraded us to a villa which was a nice gesture. The villa was in a great spot and super spacious, even though funnily enough with almost no wardrobe space. There is only one restaurant and a coffee by the pool that close very early. The main restaurant serves good food, but not memorable, especially for the price point. The staff was kind and attentive.
Stayed 2 nights in Jul 2023
Response from HOMM Saranam Baturiti on 2 Aug 2023
Dear Our Lovely Guest, Thank you very much for having selected our resort for your recent vacation, glad to know that you have enjoyed our resort especially with the view . We apologize for the issues you experienced during your recent stay with us. We appreciate your feedback about The Main restaurant's price point and will be taking steps to address the issues you experienced. We hope to have the opportunity to welcome you back to HOMM Saranam Baturiti and provide you with a better experience. Sincerely,

8/10 Good

Claus

Liked: Cleanliness, staff & service, room comfort
In dem Gebäude stinkt es sehr stark nach Feuchtigkeit. Man hat uns freundlicherweise ein upgrade angeboten. In dem grösseren Zimmer war die Geruchsbelästigung deutlich geringer.
Stayed 1 night in Nov 2019

10/10 Excellent

Dominika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel we had in Bali
Definitely the best hotel in which we stayed at in Bali. The views are breathtaking and the hotel is planned in the way that you have a great view from each point. Staff was simply amazing. They are speaking very good English and immidiately answered our e-mails that we sent before arrival and described all the interesting activities that the hotel offers to guests. There is a wide offer of complimentary activities and some with additional (very reasonable) fee. We enjoyed most the tours and spa (one of the best massages I've ever had). At breakfast there is a big variety of tasty food. What was very important for us is that you can feel a friendly atmosphere also among the staff and honest willingness to accomodate all our requests. We met the manager who was nice and caring, making sure that guests are having a good stay. We only wish we had planned more time there. For those willing to see the real Bali that area is great as it is not so many tourists, less traffic and you can meet local people who are warm, friendly and willing to meet you. There is a local market 20min walk away that we recommend to see if you are there and enjoy walking. The hotel is also a great base to visit number of tourist attractions (rice fields, waterfalls and some of the great, scenic temples). Wholehartedly recommend the hotel!
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolument fabuleux. Grand complexe hôtelier intégré dans la nature. Des jardins fabuleux. vue sur les rizières. Très bon restaurant avec groupe musical. Le service était parfait et le personnel très attentionné. Il faut y passer du temps. L’hôtel propose des activités yoga, visites....
Stayed 1 night in Jul 2019
Response from Arik on 29 Jul 2019
Dear Value Guest, Warm greetings from Saranam Resort Bali! We were delighted to be your chosen hotel during your recent stay in Baturiti, Bedugul Bali. We hope that you experienced a heartfelt service as intended by all of us. We sincerely value your opinion and would appreciate if you could spare a few minutes to let the world know about your time with us at Saranam Resort. We very much look forward to welcome you back. Respectfully yours, Reservation

6/10 Okay

gurpaul singh

Liked: Cleanliness, room comfort
god hotel smuk sted men ikke saa god pool og restauranten pa stedet er darligt
Stayed 1 night in May 2019

8/10 Good

Bernadette

Liked: Room comfort
Environnement tres beau, superbe vue, pour un hotel de cette categorie le service et la propete pourrait etre mieux.
Stayed 3 nights in May 2019

6/10 Okay

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de bon standing mais odeur d'humidité
Bel hôtel propre, confortable à la déco soignée avec une vue magnifique sur la montagne mais tout ceci est gâché par une odeur d’humidité extrêmement désagréable dans la chambre. Dommage car sinon cet hôtel est très bien.
Stayed 1 night in May 2019

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau Resort
Nous avons dormi une nuit au Saranam Resort. Idéal pour se rendre au lac Bratan et aux rizières, la piscine est au milieu d’un très beau décor. Pour la chambre j’avais peur en voyant les derniers avis mais pour nous pas de problème avec l’humidité. Après c’est comme ubud votre linge mettra un peu plus de temps à sécher mais pas d’odeurs désagréables en chambre. Vraiment je recommande la chambre Deluxe avec sa vue.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Netter Aufenthalt
Schönes luxuriöses Hotel mit überteuerten Essen und feuchten Zimmern
Stayed 2 nights in Sep 2018

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The vue !
Quelle vue magnifique
Stayed 2 nights in Aug 2018

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Minjeong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
THEY LOST MY LUGGAGES!!
I told the staff to keep my luggages while I have breakfast before checkout, but he loaded my bags on other group’s bus... It took 2 hours to find my bags. AND I should go somewhere and take my bags. If I didn’t lent a car, It would have been difficult to find bags. I was very dissapointed with the service. You should apologized immediately when there is problem. Otherwise, the facility was good

10/10 Excellent

Danielle, marseille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situation exceptionnelle
Bel hôtel sur la route de Munduc . Bien intégré à l’espace environnant ,vue à couper le souffle au milieu des rizières. Chambre spacieuse.
Stayed 1 night in Mar 2018