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Reviews of Hampton Inn Battle Creek

2.5 out of 5
Hampton Inn Battle Creek
1150 Riverside Dr, Battle Creek, MI

Reviews

7.6

Good

Rating 10 - Excellent. 253 out of 658 reviews" "
Rating 8 - Good. 183 out of 658 reviews" "
Rating 6 - Okay. 103 out of 658 reviews" "
Rating 4 - Poor. 69 out of 658 reviews" "
Rating 2 - Terrible. 50 out of 658 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Aaron

Liked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

Gary, Metamora

Travelled with family
Liked: Cleanliness, amenities
A bit sad for a Hampton Inn. Felt like it was at least 20 years old. Staff didn't even greet me when I came down for coffee in the morning. They just looked at me. Food was fine, but the room was right off I-94 and NOISY!
Stayed 1 night in May 2024

2/10 Terrible

Limnel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smells and embarrasing.Knobs in toiliet are broken.I got stucked. it's dirty.Pool is gross.Bad place to stay.
Stayed 1 night in May 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location and close to a lot of other places of interest to us on our trip.
Stayed 2 nights in May 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While the location and the access were great to allow for easy access to the shops, my buddy's room door would not lock (322), and my water pressure for the shower was terrible in room 3302
Stayed 2 nights in Apr 2024

4/10 Poor

Erin

When I showered I had to stand in ankle deep water because the drain did not work. Also, when we went to get coffee with our breakfast the coffee machine was broken! There was no offer to bring in coffee or do anything for this inconvenience. Additionally, the room was very loud with the highway right outside the room. I could also hear the other rooms phone ring and I could hear lots of walking above me. We are Hilton honors members and rarely have N issue with the Hampton but this one was not good.
Stayed 1 night in Apr 2024

6/10 Okay

Rebekah

Business traveller
The room was clean.
Stayed 1 night in Apr 2024

4/10 Poor

Martin

Stayed 1 night in Apr 2024

4/10 Poor

Eric

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean. Bed appeared to have just been remade. In the morning we realized that someone's shirt had been made into the bed. Morning staff was ok, checkin was not great. Waited least 10 minutes for the staff person who was definitely not happy to see us. This was likely the worst hotel experience of my life. The breakfast was OK to be fair
Stayed 1 night in Apr 2024

6/10 Okay

Daniel, Beaumont

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff very friendly
Stayed 1 night in Mar 2024

8/10 Good

Jeanne

Disliked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Cornell

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Mar 2024

10/10 Excellent

Tom, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024

10/10 Excellent

Cornell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did have a problem with first room. Mr. Brown the Front desk person took care of it. Move me to a better room and check the room himself to make sure all was fine. Excellent service.
Stayed 1 night in Mar 2024

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
Outdated and a little run down
Stayed 1 night in Mar 2024

6/10 Okay

Ginger

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating, I changed rooms because the TV, microwave, light, and phone were not working. The second room I was put in had an issue with the window not closing all the way. The hotel needed lots of upgrades, repairs and cleaning. There was always food on the floors and in the elevator. I stayed for two nights and never once heard the vacuum run, even when they were cleaning the rooms next to me.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tami

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean, breakfast was nice! Free popcorn and water!! Will stay again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jay

Stayed 1 night in Feb 2024

6/10 Okay

Gary

Travelled with partner
Disliked: Staff & service
Parking lot full of ice no salt anywhere
Stayed 1 night in Feb 2024

10/10 Excellent

Martina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall it was good value for the money! Breakfast was very good, a big bonus!
Stayed 1 night in Feb 2024

10/10 Excellent

Rosendo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Randy

Disliked: Cleanliness, property conditions & facilities
Hotel was dirty very outdated and Wi-Fi didn’t work other than that it was great
Stayed 1 night in Feb 2024

2/10 Terrible

Ketisha

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty. The room did not have sets of was cloths or towels in the room. We had to go get our own from the front desk. The bed is on an old wood frame that made loud noise anytime you moved. The worst Hampton I have ever stayed and I stay at a Hampton hotel at least twice per week all over the United States.
Stayed 1 night in Feb 2024

6/10 Okay

Jong In

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Maida

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
In Need of a Makeover!
This hotel is just old and starting to get run down. The lady that checked us in was so nice! Our room did not have a fridge and I know others did. When I mentioned this upon check out the man at the front desk said, “some just don’t.” Linens and bathroom were clean. But over priced for a room that needed to be freshened up.
Stayed 1 night in Jan 2024

10/10 Excellent

Damaris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique was the room we booked we had no locks on window no paper or pen to write anything down shower head was horrible needs changing. Staff was great
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024

6/10 Okay

Debra

Travelled with family
Liked: Staff & service, room comfort
Above Average?
It's hard to say what's average anymore. Check-in was fine, and all of the employees we encountered were friendly, but the facility seemed to be barely getting by. The luggage cart (we could only find one) was falling apart, the pull-out couch was like laying on a box spring, the toilet didn't want to flush, the tub didn't want to drain, the snowstorm took away from the already limited parking and there didn't seem to be any interest in plowing or shoveling the walkways, and the pool had an odd saltiness to it instead of a chlorination. But our card keys seemed to get promptly disabled at 11 am - so they were quick about that! But I will say the breakfast was just fine. Would I go back? Probably - it was inexpensive, and it is just a bed for the night, after all.
Stayed 1 night in Jan 2024

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Wendy

Stayed 1 night in Jan 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Tim, North Las Vegas

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a lot of maintenance that obviously has been neglected. Loose tub spout and valves along with a sloping floor in the room entry that the luggage cart ran away from me. Travelers be aware of the highway noise.
Stayed 4 nights in Nov 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointed for a Hampton
Hotel is older. Needs repairs. Not many breakfast choices.
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Stayed 1 night in Nov 2023

8/10 Good

CHERYL, DETROIT

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very nice. The room number was broken so couldn't tell which room was ours. It was very clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very very nice
Stayed 2 nights in Oct 2023

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great and free breakfast was actually pretty good but a lot of broken things in the hotel and the room. The worst part that nobody talks about in other reviews is how noisy it is since it is right next to the expressway-so loud! Nearly impossible to get a decent night sleep.
Stayed 2 nights in Oct 2023

4/10 Poor

Sharie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Falling apart
Rooms are falling apart, paint chipping, whole in doors, toilets flush slow, carpet sticky, and bugs in the room. Will never stay again. Glad i was only there for one night.
Stayed 1 night in Oct 2023

8/10 Good

Mindy

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Fairly clean. Flying bugs in our room. No door latch on bathroom door.
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress and pillows were great Breakfast was tasty but wish there had been biscuits
Stayed 1 night in Oct 2023

6/10 Okay

Webster

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The door to the room was sticking in the frame and hard to open. The fridge was not working. out of a lot of items at breakfast. Locks to the outside doors were not working. Maintenance was lacking on a lot of little things in the room and hotel in general. Great beds, pillows, and TV.
Stayed 1 night in Sep 2023

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Run down Room had broken chair and things ripped off wall Staff was nice
Stayed 1 night in Sep 2023

8/10 Good

Ryan

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and the room was clean and comfortable.
Stayed 1 night in Sep 2023