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Reviews of Asia Hotel Battambang

3.5 out of 5
Asia Hotel Battambang
St. Lark A, Gr.12 Preakmhatep, Battambang, Battambang

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 84 reviews" "
Rating 8 - Good. 39 out of 84 reviews" "
Rating 6 - Okay. 18 out of 84 reviews" "
Rating 4 - Poor. 3 out of 84 reviews" "
Rating 2 - Terrible. 5 out of 84 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Nice enough but not even a kettle. Friendly helpful staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ty, Las Vegas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location near transportation and shopping.
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
Check other hotel options
Only nice thing about the hotel is beautiful furniture. No toilet paper, no hot water in my room. The faucet is so close to sink that i couldnt wash my hands without touching the sink.
Stayed 1 night in Dec 2023

2/10 Terrible

Jean-Dominic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plus jamais
Hôtel mauvais service; nous avions choisi la double delux et on a eu la plus cheap! Il était pas content que l’on réserve avec hôtel point com. La chambre était un peu sale et on a eu la visite d’une énorme coquerelle! Bref ma pire expérience ever
Stayed 3 nights in Dec 2023

10/10 Excellent

Yarng

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 5 nights in Oct 2022

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms (though perhaps a little dated), but I had an overall quiet, comfortable stay.
Stayed 2 nights in Aug 2022

6/10 Okay

vengly

Liked: Staff & service
Value for money hotel.
Value for money but the room condition is old.
Stayed 1 night in Apr 2022

8/10 Good

LE

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
For sleep only. Bring your own soaps.
Pros: Parking on site. Excellent location. No need to get AC room, the fan works well. Refreshments available for purchase TV works Wi-Fi works Frig works Two bottle of water per room Cons: Keep your reservation information. Small water bottles. No blackout curtains Toiletries low Overall, I will go back. Only for sleep. Price is perfect for that.
Stayed 3 nights in Feb 2022

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Enjoyed staying at this hotel. Received water daily, bed was comfortable, great ceiling fan since I paid for no A/C. Wi-fi worked great. Friendly staff. Good area to stay in with some decent places really close but can also walk 5-10 minutes to some of the areas with more restaurants and cafes. Would stay here again.
Stayed 2 nights in Jun 2019

8/10 Good

Derrick

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to stay
The room of the hotel was well maintained and spacious. The young lady receptionist was nice and friendly.
Stayed 1 night in May 2018

8/10 Good

Joanne, Ottawa, ON Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little out of the way but easy to get tuk tuk
The hotel seemed to be in more of an industrial area, but easy to access tuk tuks to take you elsewhere. Tuk tuk are very reasonably priced to. We were given our tuk tuks name and phone number when he dropped us off on arrival. The next day the hotel called him for us but he was unavailable so sent his friend. His friend Peter from Battambang Handicraft Tours was excellent and we hired him for the next two full days. Hotel does not have elevators and there are a lot of stairs. We were up on the third floor. 67 stairs every time we went up. We’re older, so I at least found that difficult mulitple times a day. Hallways are NOT air conditioned. We did have an air conditioned room which worked well. Also had hot water shower. Shower is open to the whole bathroom so floor and toilet get soaked. Got the not to be missed circus tickets from the front desk. Front desk was also very helpful with all out questions.
Stayed 3 nights in Mar 2018

8/10 Good

tharma, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Battambang
Cosy place, good to stay, easy access to convenience stores.
Stayed 1 night in Feb 2018

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Asia Hotel was great! The staff were nice and able to answer all my questions and requests. Location is conveniently fat enough for some tranquility yet close enough to walk just about anywhere.
Stayed 2 nights in Feb 2018

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
One really rude receptionist
When we first arrived, the lady at reception asked us if we would like to upgrade to ac/hot water. We had declined. She then charged us for it anyways and have us an ac room despite our reluctance. When we complained and got our money back, she was pretty rude and nasty to us for the rest of our stay. The other employees were friendly though. The room had ants in it and not the cleanest, but we managed. The location is really nice. Make sure you take a Mekong Express bus in and out of Battambang add the others drop you off elsewhere and ME is just two blocks away
Stayed 2 nights in Jan 2018

8/10 Good

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for money
comfortable bed, good shower great value for money
Stayed 1 night in Jan 2018

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice in Battambang
Clean hotel; excellent service for a Cambodian Hotel (if you want white glove service and chadelier, go to the Ritz Carleton in Paris!); joyful staff; good location. Nice firm bed, with very clean bed sheets. A/C. Motorbike rental (good motorbike). Highly recommended.
Stayed 3 nights in Jan 2018

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value, very clean
Room was spacy, high ceiling. Interior partly old but mainly in good shape. Only the bath is tiny and the bath door a bit out of angle but still astonishing clean. Roomfloors are tiles what makes it easy to clean but not so cosy. Location is okay since two markets, bus and boat stations and cooking classes only one to 5 min on foot away. The real touristic center is a bit further (1km?), staff helped happily by recommending and organizing tours. You may be awate of booking with or without aircon and hot or cold shower, but fan worked fine, window was to open to quiet side.
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable experience
Yes it’s cheap but extremely uncomfortable in the rooms. No windows and they smell. Front counter staff were rude too.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with my stay. Would recommend.
Very comfortable stay and super clean hotel and room. It is low season so prices are low. I would stay here again. Definitely worth it.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Just ok
The room is spavious, 5 to 10 mins walk from centre, the walk at night was a bit dark. The hotel could be nice to stay if service could be better...
Stayed 2 nights in Aug 2017

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Big room, clean, very small bathroom but that's to be expected. Not bad at all for the price.

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Battambang base.
Clean and comfortable with friendly, attentive staff, unfortunately wifi not very good if working at all at times. A good base to access tourist spots such as the Bamboo train which is worth a visit and the bat/killing caves (heartwrenching stuff)...

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and good position
Just overnight stay in Battembang but hotel was fine. Not far from city centre - easy to walk. Good price, friendly staff, and breakfast available in hotel. Decent size room, but have to pay extra for air-con and hot water. Manager allowed us to have late check-out, which was helpful. Would stay there again.

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for good quality
Great stay, the staff was reactive and very polite! The room was big and clean and was cleaned every day. However the wifi was poor in our floor.

8/10 Good

Aslom, Traveling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent place
we stayed here for one night and it was a clean and comfy place. The lady in charge was excellent and her knowledge and helpfulness was excellent. The only disappointment was that the bathroom is really small and showering in there means everything gets wet.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good bed, average location
Nice hotel for the price, bed was comfortable and room was clean. Wifi didn't work well and the location wasn't the best though. Staff were a bit rude if you don't book the bus through them.

10/10 Excellent

Micael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and good value for money.
My room was very spacious and immaculately clean. The staff was very friendly and helpful. It's a 5-minute walk to the central market and the main area with bars and restaurants. I thoroughly enjoyed my 5 nights stay. I would stay there again.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!!
We really enjoyed our stay. The room was clean and spacious. The wifi worked great as did the air con. The staff was very friendly (as always) and we even extended our stay another night with no problem at all. The area is quiet but still close to many restaurants and sights. Only improvement could be softer beds and making sure to clean out the fridge. We would definitely recommend staying here!

6/10 Okay

Juliana, San Francisco, CA

Liked: Staff & service
Budget hotel in Battambang
You pay for what you get. Nothing fancy but it's decent for a one night stay. The room did not have AC (I opted for a room with fan) so I would recommend getting the one with AC - it costs a bit more but worth it. Staff was super friendly and helped me get transportation to the bat caves and bamboo train. I was also able to book a bus to Siem Reap at the front desk.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Hotel was fine, clean, good value, well tiled floor

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Cold, cold, cold reception
A nice hotel but the reception was cold, real cold. I really got the feeling that they couldn't care less.

8/10 Good

Linda M., Grand Forks, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff at the Asia Hotel in Battembang
lovely staff

2/10 Terrible

Shane, Australia

Disliked: Staff & service, room comfort
Worst hotel experience with a nasty arrogant manag
We booked a 2 rooms with air conditioning and when we arrived they told us we only booked rooms with a fan. I showed them the reservation which clearly shows it was a air conditioned room and they still wouldn't honour it. After a lot of arguing we finally agreed to pay half the difference. The manager was very rude and abrupt. It was the worst hotel experience I have ever had.

8/10 Good

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, location & room.
Good central location, 5-8 minutes walk from the central market. Staff friendly & helpful, room cleaned daily & is a good size. Bathroom very clean but no hot water - having said that it was so refreshing at the end of a hot day it wasn't a problem!

8/10 Good

Ann, Near Bristol, UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Battambang Hotel
I really enjoyed my stay at the Asia Hotel.They served a nice breakfast that wasn't too dear. It was very handy for reaching the riverside night food stalls. Only thing missing was a swimming pool.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience of my life
Let me list all of the issues: Room was on the 4th floor & since heat rises, it was quiet uncomfortable even with the fan because when on, the fan made a loud noise that would have been enough to keep anyone up, but I had ear plugs with me so I was able to eventually fall asleep. However, that did not matter because at 5am, there began a sound that I can only compare to hammers being thrown, one at a time, onto a tin roof in a very repetitive manner. When I went to request a room change, there was no one to be found at the desk. When I found the employee, we could not communicate because of the language barrier. In addition to room being loud & hot there was a used ashtray in the non-smoking room, the bed was on the opposite side of the room from the fan so no air flow, there were no toiletries beyond 1 bar of hand soap. Not even toilet paper, there was no warm water, no in-room safe, no min-fridge or kettle, no private balcony, there was what looked like a balcony, but the door to it was sealed shut, the room did not lock from the outside. It was such a horrific experience that I went upstairs, booked a different hotel, & walked out of this hotel. Hotels.com has yet to respond to my complaints & I find it quite reflective of the customer service that hotels.com provides. I will not be using this site or staying at that hotel ever again.

8/10 Good

Jack

Liked: Staff & service

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Deal
This hotel isn't anything amazing, but it's very comfortable and in a very good location, especially for the price. The restaurant is pretty good and the staff were very friendly. It's close to the river front, buses to Siemp Reap and Phnom Penh as well as the central market and lots of good restaurants and shops. All in all a good deal

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not a nice hotel
The shower was literally over the toilet in a tiny bathroom so small you could hardly move. The wifi was average. the bed sheets were dirty and the bed had ants on it.

6/10 Okay

Jack, pearcedale

Liked: Cleanliness, property conditions & facilities
nice hotel, friendly staff. Area is ok, not far to walk to market or pub street.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Great location and a fantastic clean hotel! Staff were amazing and helpful and they even had a security guard at night. We also recommend going to HOC cafe which was a brilliant little cafe with a story and purpose

8/10 Good

CHUNG, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good stay
I only stayed 2 nights in battambang, but had an good stay in a non A/C room. Initially there were a few mosquitos in the room. In fairness to the hotel, it's a common problem in tropical countries and I never mentioned it. It was kind of enjoyable smashing my all too often tormentors. The fan room is inadequate for the type of weather in Battambang. This isn't actually the hotel's fault as I could've booked an A/C room. That aside, the room is large and comfortable, desk chairs etc, had a nice comfortable bed and all the amenities that I need as a backpacker e.g. good working WiFi, fridge. The staff are just amazing, friendly, helpful and very customer oriented. A guest left behind a considerable sum of money and it was handed in by one of the maids. The sum would've been several time her monthly salary. That kind of behaviour just totally amazes me. Location wise, there's restaurants, convenience store and (very large) local market within easy walking distance and Capitol Bus station for buses to Phnom Penh. Would stay again, albeit not in a fan room.

8/10 Good

Jean-Baptiste

Liked: Cleanliness, property conditions & facilities, room comfort
Good option in Battambang (low price range)
Our stay was alright. Friendly staff and room was correct. Hotel is located in the north, a 5-10 min walk from the city centre. Bus companies offices are next to the hotel.

6/10 Okay

Gerhard

Stayed 2 nights in Feb 2023

10/10 Excellent

MARIE-FRANCOISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé, propre et calme
Situé à proximité des arrêts des transports , proche de marchés et de la rivière. Quartier calme. Chambre spacieuse , propre .
Stayed 1 night in Dec 2022