Property grounds

Reviews of Batemans Bay Marina Resort

3.5 out of 5
Batemans Bay Marina Resort
49 Beach Road, Batemans Bay, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 1000 reviews" "
Rating 8 - Good. 377 out of 1000 reviews" "
Rating 6 - Okay. 108 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rohan

Liked: Cleanliness, staff & service
The property is great along with the staff and communication. Especially liked the early text message to say the cabin was available for an earlier check in. The cabin is as described but could do with a little facelift as they are quite old.
Stayed 2 nights in Apr 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities for kids. Good value for money. Recommend
Stayed 2 nights in Apr 2024

10/10 Excellent

Darren, Lithgow

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location easy check in
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities
Perfect
Stayed 2 nights in Apr 2024

8/10 Good

shalini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view, friendly staff, dishwasher, washing machine, dryer, all appliances for your comfortable stay. The bikes on rent were super fun. Cons: our oven was not working and there was no onsite help available after hours. The customer care employee was not helpful at all but the staff next day cleared up the confusion. Seems the staff had instructed something to the customer care and the customer care explained something else to us. Dinner didn't go as planned but we had some fruits and dry food.
Stayed 2 nights in Apr 2024

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice park to stay in and staff couldn’t do enough to help
Stayed 2 nights in Mar 2024

8/10 Good

Anh

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Evgeny

Liked: Cleanliness, staff & service, property conditions & facilities
Good location big property
Stayed 3 nights in Mar 2024

8/10 Good

Russell

Stayed 2 nights in Mar 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay,close to most eating places,car spot next to unit,bbq on deck plus communal ones,washer and dryer in laundry, Will stay again
Stayed 2 nights in Mar 2024

10/10 Excellent

JINGJING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely, and safe
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Kay

Stayed 4 nights in Jan 2024

10/10 Excellent

Jon, Henderson

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property provides excellent value for money and was great for a family stay. Staff are all exceptionally accommodative and friendly. Very nice experience. Will definitely stay there again.
Stayed 2 nights in Feb 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient area. Our unit was nice but in dire need of a new couch. A little mold in shower area but staff said it would be looked after. Very comfortable bed. Had everything we needed. Beautiful golf course across the street. Good place for couples or kids.
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time we have stayed and just suits our needs. Family cabins are a good size
Stayed 4 nights in Jan 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort to stay at. Family friendly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Russ

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent accommodation for families
Stayed 2 nights in Jan 2024

8/10 Good

vicky

Stayed 9 nights in Jan 2024

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Really enjoyed our stay. Very clean lodge, family friendly and all round enjoyable.
Stayed 3 nights in Jan 2024

8/10 Good

Debbie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

6/10 Okay

Nashat

Travelled with family and small children
Liked: Staff & service
The staff were great. Easy to deal with. Only downfall is the bathrooms are so old there is a step to enter the shower. Definitely not suitable for elderly or people with a disability. When we suggested a room change due to my elderly MIL unable to shower they put the blame on us suggesting we should have asked for a different shower as if the standard customer would expect this type of super old shower still existed. The place definitely needs updating as most of the cabins are old and are falling apart but aside from that it was good.
Stayed 4 nights in Jan 2024

8/10 Good

Elisa

Stayed 2 nights in Jan 2024

4/10 Poor

Jane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is run down and is in need of a total rehab throughout the villas. Stove is dangerous - burners would flicker & not come on & those that came on were delayed in shutoff, would not dare to try & use the oven. Villas were not very clean, pans are old with loose handles. First morning we woke up to a cockroach climbing down the wall, so we bought cockroach bait & found a dead one the next morning. Villas are not serviced unless you are there for more than a week, which we were, but our villa was not serviced on the date we were told it would be, had to go to the office to find out when it would be (2 days later). Staff were friendly, but the “resort” needs a complete rehab.
Stayed 14 nights in Dec 2023

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

george

Travelled with family
Liked: Cleanliness, staff & service, amenities
the resort had good location water views close to everything...the unit we stayed at was clean and tidy.bathroom was tiny and veryold but functioning beds were smaller than other places ive been to.all in all not abad place to sleep few nights
Stayed 5 nights in Jan 2024

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was up to excellent standards.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sale

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very tranquil and close to everything
Stayed 3 nights in Dec 2023

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, amenities
You get what you pay for, and in this case, you're paying for fairly economical, no-frills family accommodation. I was in a Queenslander, and it was showing it's age. However, aside from a dodgy bathroom tap, it was perfectly serviceable for a family of 4. I would point out that the aircon works well in the main room, but on a hot day, the bedrooms (especially the bunk room) remain hot.
Stayed 2 nights in Dec 2023

8/10 Good

jolene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Bethany

Stayed 1 night in Dec 2023

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the process of being updated, but still represents excellent value. The Country Club across the road has excellent dining facilities.
Stayed 5 nights in Dec 2023

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our 3 night stay at the resort. The staff are really helpful and friendly, the resort is immaculate as was our villa. Lovely spot - just a 15 minute walk to shops. A good base to explore the broader region from.
Stayed 3 nights in Dec 2023

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Staff & service
I was required to sign a contract when checking in. Unusual, unnecessary and unwelcoming. 6 tap washers need replacing and light over dining table not working. Location is great and it was affordable.
Stayed 3 nights in Dec 2023

2/10 Terrible

Graeme

Travelled with family
Disliked: Amenities
Poor quality
Stayed 1 night in Dec 2023

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I can complain about was no screen door
Stayed 3 nights in Dec 2023

4/10 Poor

Janette

Liked: Cleanliness
Disliked: Property conditions & facilities
Very old & mismatched. Ants in kitchen & cockroaches in bathroom. It was clean.
Stayed 7 nights in Nov 2023

8/10 Good

Margaret

Liked: Staff & service, property conditions & facilities
Things needed fixing, dripping tap 1 blind broken,
Stayed 2 nights in Nov 2023

6/10 Okay

Tanya

Travelled with partner
Liked: Cleanliness, staff & service
I was hoping for more of a water view, bed was good but getting in and out of a bath for shower wasn’t good. Parking space was rather small. I would have accepted all of this more if price was lower.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gloria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and easy access to the events
Stayed 2 nights in Nov 2023

4/10 Poor

Bab

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The grounds were lovely, staff were lovely but unfortunately the cabins need a really deep clean and a few repairs
Stayed 2 nights in Nov 2023

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff great hard to access villa due to heavy rain.
Stayed 2 nights in Nov 2023

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our short stay. Curtains in unit need some repair
Stayed 2 nights in Oct 2023

8/10 Good

gary

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed half a dozen times now and will always keep coming back.
Stayed 4 nights in Oct 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa was amazing. 3 bathrooms and 3 bedrooms. Very spacious and well equipped with everything you need
Stayed 3 nights in Oct 2023

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice for a break ftom Sydney. Clise to everything and on waterfront.
Stayed 4 nights in Oct 2023

8/10 Good

Rajkrishnan, Edmondson Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good.
Stayed 2 nights in Oct 2023

4/10 Poor

Ken

Travelled with family and small children
Disliked: Staff & service
Checked in and advised we were given free upgrade however room had not been cleaned although advised it was. After awhile another room that had been cleaned was made available but no upgrade.
Stayed 2 nights in Oct 2023