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Reviews of Aldea Andina Hotel & Spa

3.5 out of 5
Aldea Andina Hotel & Spa
Av. De Los Pioneros Km. 2, San Carlos de Bariloche, Rio Negro

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 72 reviews" "
Rating 8 - Good. 26 out of 72 reviews" "
Rating 6 - Okay. 14 out of 72 reviews" "
Rating 4 - Poor. 10 out of 72 reviews" "
Rating 2 - Terrible. 2 out of 72 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommend this hotel as a retreat out of town. We had an apartment which offered a kitchen and living space where we could host the rest of our party who had smaller rooms. Great restaurant, spa, pool, gym and massage. Cheap Uber into town. Loved Bariloche. Awesome time.
Stayed 3 nights in Oct 2023

4/10 Poor

UGUR

Disliked: Staff & service, property conditions & facilities, room comfort
Not Good experience
Overall not some as listings...
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Lovely Patagonian hotel
Lovely family friendly hotel, great location into town and 20 mins taxi to cerró catedral. Great breakfast, wonderful housekeeping
Stayed 14 nights in Aug 2018

8/10 Good

Verified traveller

Cosy, friendly hotel
Generally wonderful hotel as described, cosy rooms, great house keeping, delicious buffet breakfast. Sadly the pool stopped working half way through our stay, v little feedback from staff. Kids very disappointed as we’d booked hotel for this reason
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Great staff
Friendly helpful staff. Plenty of space in rooms, unfortunately heating old and broken making temperature control impossible.
Stayed 4 nights in Dec 2017

10/10 Excellent

Jolyn Yeh Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utter bliss in Aldea Adina!
We had a fantastic stay at Aldea Andina! Firstly, the male receptionist was extremely helpful and all his recommendations were excellent. His advice shaped our stay in Bariloche and let’s just say that we loved our visit to Bariloche. Also, we were lucky enough that the new jacuzzi and pool had just opened 4 days before our arrival and we felt completely pampered with a hot jacuzzi after a long day’s hike, utter bliss! I would totally recommend Aldea Adina.
Stayed 3 nights in Dec 2017

8/10 Good

Rodolfo, Navarrete

Liked: Staff & service, property conditions & facilities, room comfort
the best the staff they are great
Very comfortable and great location. The best the staff, Lourdes is very nice and in our case our kid has diabetes and they were taking care of having no sugar free food for him. Excellent

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable, but isolated
After travelling for a long time I was ready for a rest so booked myself in here for relaxation. The room was spacious and really comfortable. However, the advertising said that there was a restaurant, which there was not, the resort had nothing around it, so a trip to centro was needed to purchase anything as there was not even a convenience store handy. As the resort is close to 3km out of town that meant a taxi ride or an attempt to get on the local bus, which in my experience was always full by the time it reached the resort and did not stop. Walking was not ideal as it was snowing or raining and there is no footpath on the busy road. The cable TV had no English channels at all, which is uncommon. Despite all of this I loved staying there, just wished I had have taken all my supplies to start with.

8/10 Good

Phil, Cumbria, UK

Liked: Cleanliness, staff & service
Stay Bariloche, - away from the crowd.
A smart hotel on the outskirts of town, the Aldea Andina Resort is a quiet retreat away from the hustle and bustle of Bariloche town. Parking is available, but if you are without transport , there is a fairly regular and inexpensive bus service that can get you into town and back, from just outside the hotel. You do need one of those damned re-paid cards, and they can be difficult to find (from the Kiosks that DO sell them). I'd recommend to the Hotel that they keep some paid up cards in Reception for guests that the Guests can either top-up themselves, or pay the Hotel for the usage. My room wasn't large, but it was adequate, and clean. Generous Buffet breakfasts are prepared by cheerful staff, in the spacious Reception area. The resort has well maintained landscape areas, and tennis is available for those who are inclined.

10/10 Excellent

christopher p.

Liked: Cleanliness, staff & service, room comfort
Couple
Great location, beautiful view, friendly and helpful staff. Backyard is the forest

8/10 Good

Prue, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with very helpful staff
Nice hotel which is easy walking distance from the main town. Room was very comfortable but would to see another rubbish bin, as there was only one in the bathroom. The staff were very helpful and friendly - can give you lots of information about the town and nearby activities. Wifi had a few difficulties but I'm not sure if this was affected by the weather (snow and rain). Breakfast was nice. They also have restaurant for lunch and dinner. Definitely would recommend staying here!
Response from chris on 23 Dec 2015
Dear Prue Thank you very much for your comments. Hope to see you again around here. Best regard and merry Christmas. Christian Biercamp

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Had an apartment for the three of us which was perfect overlooking lovely garden, plenty of space and able to buy food to eat in apartment. Not exactly lake view but you could just see the lake. 2 km out of town but not a problem - either a 25 min walk or taxi for 35 pesos. People at hotel really nice - some people spoke english and all really helpful. Overall a nice quiet place, try and get the apartments at the back as I think the front ones would have been noisier nearer the road.
Response from chris on 20 Oct 2015
Dear Customer: Thank you for your comments. We hope to see you soon again around here. Best regards. Christian Biercamp

10/10 Excellent

Charles Azzopardi, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed and friendly atmosphere
Hotel slightly out of the way - possible to walk down to town but roads only have dirt pavements. Taxis are reasonable and frequent. Staff was very friendly and helpful since we needed particular attention as one of needed medical attention.
Response from Christian on 26 Dec 2015
Dear Charles Im glad to hear you have had a good experience in our Hotel. Hope to see you again here. Kind Regards Christian Biercamp

4/10 Poor

Sunshine, Calgary AB Canada

Liked: Cleanliness, staff & service
Disliked: Room comfort
Better to be in Bariloche
The hotel was a 40 minute walk from the centre of Bariloche so unless you had a car, the distance was very inconvenient. Our room was next to the highway and if it wasn't cars that kept you awake, it was barking dogs.

10/10 Excellent

Shahaf, Israel

Liked: Staff & service, property conditions & facilities, room comfort
great hotel at great price
the only disadvantage of the hotel is its location- which force you to take a bus at 5 min walking from the hotel (the bus tickting system is also complicated with magnetic card and ect.), or you may take a texi which is will be heppyly called by the staff (10-15 pseos). everything else was great- the staff, the really big all include apartments, the view and many other awsome featurs at this site. very recomanded to couples!
Response from Christian on 27 Feb 2016
Dear Shahaf Thank you very much for your comments. Best Regards. Christian Biercamp

8/10 Good

Luis, Caracas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Bariloche
Even though stay was very pleasant, staff in general very supportive, a couple of fall backs: don´t expect a full service breakfast as advise and does not have sidewalks, so you will be forced to carry your suitcases to your rooms Anyway, cost vs comfortability works on favor of the customer
Response from chris on 22 Dec 2015
Luis Thank you very much. Hope to see you again here. Best Refgards, Christian Biercamp

10/10 Excellent

adriana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Las areas comunes mut bonito las habitaciones necesitan mantenimienti,
Stayed 2 nights in Nov 2023

6/10 Okay

Thiago

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Beeeem razoável
Razoável somente se estiver de carro em razão do estacionamento, de resto, deixa muuuuito a desejar. Os quartos são extremamente antigos e os mobiliários também. Ponto de destaque para o restaurante terceirizado / café da manhã.
Stayed 7 nights in Jul 2023

6/10 Okay

Roberto

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Razoável
Razoável, muito depreciado, vazamentos, água quente não vencia em horários de pico, sujeira, móveis já com muito uso, carpete antigo no quarto.
Stayed 3 nights in Jul 2023

8/10 Good

Thiago

Stayed 5 nights in Jul 2023

8/10 Good

NICOLAS

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2023

2/10 Terrible

Santiago

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

YONGKWON

Travelled with family and small children
Liked: Cleanliness, staff & service
위층의 소음이 그대로 전달되어 잠들기 어려웠지만 직원들은 정말 친절했다

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Felix

Stayed 1 night in Mar 2022

10/10 Excellent

maria sofia

Stayed 3 nights in Feb 2022

8/10 Good

Carla, Córdoba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal es muy buena. La vista y el entorno natural
Stayed 3 nights in Jan 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Departamentos con instalaciones antiguas, la piscina funciona como spa, y a su vez en el lugar dan actividades para personas
Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
4 días en Bariloche y dos con lluvias intensas pretendemos disfrutar del hospedaje. Pero??? No sé pudo.!!!!😖 Servicio: La pileta siempre con agua fría imposible usar. Desayuno sin dulces regionales. Café recalentado. Instalaciones: El lugar tiene años. Al ingresar la puerta arrastra en el piso, los utensilios uno de cada clase, la pava de aluminio berreta y las olla de mi abuela. Las luces pobres. El cortinadooooo de terror arrastra el piso, todo manchado de humedad un asco. El del dormitorio chico no cubre toda la ventana. La calefacción fuertísima sin regulación te ahogas adentro dormís con ventana abierta y no descansas. Hablando de descansar "el colchón" por favor cambienlo de una vez ya se amortizo. La atención para ahorrar ponen pasantes chi
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
La pileta y el parque. Muy buena ubicacion. Excente atencion!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
su gente, pileta, lugar,paisaje,tranquilidad, espacio unico, muy calido
Stayed 2 nights in Apr 2019

6/10 Okay

Cecilia, Buenos Aires, Arg.

Travelled with partner
Liked: Cleanliness, staff & service
Lo que más nos gustó fue el desayuno, muy completo, tiene un diez en este aspecto. La habitación tipo departamento muy espaciosa. No nos gustó la bañera con hidro de la habitación, era vieja, estaba despintada, no daba buen aspecto para usarla, el televisor no era de buena calidad, la señal wifi no era muy buena, por último el spa tenía un buen jacuzzi. La piscina estuvo templada sábado y domingo, luego pasó a tener una temperatura muy baja, pedimos que la subieran pero nos dijeron que no se podía. Son puntos a mejorar, pero en un futuro volveríamos.
Stayed 5 nights in Mar 2019

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo local
Ótimo local, boas instalações e muita tranquilidade
Stayed 9 nights in Jan 2019

4/10 Poor

GUSTAVO

Disliked: Property conditions & facilities
costo
El costo es muy elevado, no está acorde con le que es el hotel, falta mucho mantenimiento, mala señal de wifi
Stayed 1 night in Sep 2018

4/10 Poor

josmari

Disliked: Staff & service, property conditions & facilities
Decepcao
O hotel é retirado tornando necessário o táxi ou remis a todo momento que for sair. Chegamos tarde e não houve ninguém para nos ajudar com malas e a subida era íngrime, cheia de pedras e longa. Tive uma maleta furada pelas pedras do chão. Sou cardíaca e me senti mal. O tratamento é muito ruim com nada para elogiar. Foi preciso exigir ajuda para levar para baixo ,as malas,no dia de ir embora. Um hotel que não recomendo sob hipótese alguma.
Stayed 7 nights in Aug 2018

6/10 Okay

caroline, florianopolis, brasil

Disliked: Room comfort
Cama muito antiga
O hotel poderia comprar camas novas e melhores, box pelo menos pois as que têm são muito baixas e colchão muito fino.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo lugar , cómodo , desayuno muy completo. Buena ubicación
Stayed 1 night in Jul 2018

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Regular
El hotel en general luce descuidado: carteles despintados, camino de entrada muy desmejorado, pobre iluminación. La habitación recibida no era lo grande que esperaba. Ciertos sectores del baño necesitaban de una buena limpieza. Las toallas y frazadas con manchas que si bien pueden haber estado limpias no generan buen aspecto considerando el costo que aboné por la estadía. La conexión de wifi tiene fallas intermitentes. La ubicación del hotel es buena.
Stayed 4 nights in Jul 2018

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Invita al descanso, tranquilo y bien ubicado

10/10 Excellent

adriana alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy hermoso el lugar

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
HORRIBLE
Muy incomoda la cama, con un colchon bajo y la cama muy muy baja. el estado en general de las habitaciones muy deteriorado, incluso hasta el inodoro y sus tapas rotas. Desayuno muy escaso. Horrible experiencia sobretodo teniendo en cuenta el precio. Lo de Resort es INENTENDIBLE.
Stayed 2 nights in Dec 2017

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente por el precio!
Es la segunda vez que vamos. Nos parece excelente por el precio y las comodidades que ofrece!
Stayed 4 nights in Nov 2017

4/10 Poor

Dirk, Dortmund

Disliked: Cleanliness, property conditions & facilities, room comfort
Zimmer in einem miserablen Zustand
Wie dieses Hotel zu den zeitweise guten Bewertungen gekommen isi, ist für mich kaum verständlich. Offenbar gibt es große Unterschiede bei den Zimmern. Unsere Matratze war wahrscheinlich älter als ich, das gesamte Mobillar war in einem katastrophalen Zustand. Die Bodenbeläge und die Wände waren teilweise extrem verschmutzt und in der Dusche hätte man das Gefühl, dass man sich Krankheiten einfängt. Der einzige Lichtblick war der Herr beim Check-In, welcher uns mit guten Tipps versorgt hatte. Das Gebäude von außen sieht nett aus und wird von einem größeren Garten umgeben. Zusammengefasst würde ich eher im Auto übernachten, als das noch einmal zu buchen.
Stayed 1 night in Dec 2017

8/10 Good

RAFAEL

Liked: Cleanliness, staff & service
Hotel tipo resort
Me hospedé una solamente noche, me dieron una habitación simple, no departamento, pero lo que más me llamó la atención que todo menos internet tenía un precio en U$S, según el libro que se encontraba en la habitación.
Stayed 1 night in Aug 2017

10/10 Excellent

Felisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio
Muy buena la atencion

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Lindo alojamiento con instalaciones bien mantenida
Es un complejo muy interesante, con algunos años pero bien mantenido, muy lindos jardines y buena atención.-

6/10 Okay

Margareth, São Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities
Aldea Andina, estadia limitada em Bariloche.
Nossa estadia foi de dois dias, notamos que o hotel necessita de certa manutenção, e apesar da rápida estadia não foi realizada limpeza no nosso quarto nestes dias em que estivemos por lá. Além da limpeza deixar a desejar, seria muito útil que tivesse o restaurante funcionando para o jantar, tendo em vista que fica meio distante do centro, e não há opções próximas.

10/10 Excellent

ruben gustavo, Azul Pcia. Buenos Aires.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aldea Andina Resort (Hermoso lugar para visitar).-
La estadia en Aldea Andina Resort, estuvo muy bien la familia muy conforme con todo el lugar hermoso para realmente descansar, disfrutar del paisaje la naturaleza y muy cerca de la mayoria de las atracciones. solo dos cosas a mejorar. (la entrada de vehiculos a su aparcamiento, y el aparcamiento en si deberia ser techado.) Lo demas estuvo muy aceptable todo.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Buen precio
Excelente precio!