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Friendly and helpful staff, very clean hotel, not huge but complete breakast buffet, all needs met. Will be back!
James
Stayed 3 nights in May 2024
Response from francis on 22 May 2024
Thank you for taking your time leaving us a wonderful review. This will greatly help us.Hampton Inn and Suites Wisconsin Dells
6/10 Okay
Sherrie
Travelled with family, Travelled with family and small children
21 Apr 2024
Liked: Cleanliness, amenities
I like the cleaning staff ad the morning staff was so polite and helpful..Tv didnt for almost the whole day in my room when came to fix at 958 he say he leave at 10 then later on told husband he leave at1015 and this was only i kept asking for tv to be fixed he kept saying hell do it from.his end finally come up todoor at958pm
Sherrie
Stayed 2 nights in Apr 2024
Response from Alex on 21 Apr 2024
Hi there! We are so sorry the TV didn't work at first and we are glad it came back on line. We attempted to resolve it sooner, but it appears there was some confusion. The guests in that room told us they didn't want us to come up to the room and that they did not want to watch TV. We have staff on site 24/7 to resolve these issues and we are sorry for the delay in resolving it.
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
Everything was great but felt like there should have been more staff working. One guy was doing everything
Lori Jean
Stayed 1 night in Apr 2024
Response from francis on 18 Apr 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
10/10 Excellent
Carolyn, northlake
Travelled with family, Travelled with family and small children, Travelled with group
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
10/10 Excellent
Nancy
2 Apr 2024
Nancy
Stayed 2 nights in Mar 2024
Response from francis on 27 Apr 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
Staff was amazing! They do have free breakfast, but I didn't have it. Pool was small but the kids loved it. Room was very clean. House keeping was very nice and helpful, as was the front desk.
Eduardo
Stayed 2 nights in Mar 2024
Response from francis on 18 Apr 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
10/10 Excellent
SHELLEY
30 Mar 2024
SHELLEY
Stayed 1 night in Mar 2024
Response from francis on 27 Apr 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
Staff has been outstanding, room was spacious and clean. Pool temperature is perfect, all around a great place to stay!!
Melissa
Stayed 2 nights in Mar 2024
Response from francis on 18 Apr 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
The gym is perfec and rooms are clean and the food is really good
Eduwiges
Stayed 1 night in Mar 2024
Response from francis on 22 Mar 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
clean as always, front desk check in was excellant.. could use more comftorble bed upgrade.
mike
Stayed 1 night in Feb 2024
Response from francis on 6 Mar 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
10/10 Excellent
Morayma
Business traveller, Travelled with partner
11 Feb 2024
One of my favorites hotels to stay.
Morayma
Stayed 1 night in Feb 2024
Response from francis on 22 Mar 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
The front desk staff were amazing. They were all so friendly and helpful. The breakfast was good.
Ellen
Stayed 1 night in Feb 2024
Response from francis on 6 Mar 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
Very nice hotel near the outlet mall, close to many restaurants. We did not take advantage of the amenities during this stay but the room was spacious, quiet, and comfortable.
Terri
Stayed 1 night in Jan 2024
Response from francis on 6 Mar 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
10/10 Excellent
Alisa
28 Jan 2024
Liked: Cleanliness, staff & service
Alisa
Stayed 1 night in Jan 2024
Response from francis on 1 Feb 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
Jason at the front desk was amazing and extremely helpful!!! Room was clean and comfy
Hailee
Stayed 1 night in Jan 2024
Response from francis on 1 Feb 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
I found the hotel to be very clean, the bed was comfortable, the staff was very nice. I'd like to add that when I had car trouble, Jason at the front desk went out of his way to call a locksmith for me. Excellent service! Thank you Jason!
Mindy
Stayed 1 night in Jan 2024
Response from francis on 1 Feb 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
6/10 Okay
krzysztof
7 Jan 2024
krzysztof
Stayed 4 nights in Dec 2023
Response from francis on 1 Feb 2024
Thank you for taking the time to review your stay with us at Hampton Inn Wisconsin Dells. Our team is glad that you chose to stay at our property during your travels. We do hope that we were able to accommodate your needs while visiting us. Our hope that to ensure that all of our guests enjoy their time with us and will recommend us to friends and family, as well as return to create more memories.
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
8/10 Good
Shelly
29 Dec 2023
Shelly
Stayed 2 nights in Dec 2023
Response from francis on 1 Feb 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
Very friendly staff. The hotel was very clean and in great condition
Rosemary
Stayed 1 night in Dec 2023
Response from francis on 1 Feb 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
8/10 Good
Robert
16 Dec 2023
Robert
Stayed 1 night in Dec 2023
Response from francis on 1 Feb 2024
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
4/10 Poor
lynn
Travelled with family
7 Dec 2023
lynn
Stayed 1 night in Dec 2023
Response from Alex on 8 Dec 2023
Hi Lynn! We would have loved to see you leave us a 10 out of 10. Please give us an opportunity to make your stay exceptional. I look forward to hearing from you!
Had a very nice stay, clean, excellent staff, and great continental breakfast, will go back.
Andrew
Stayed 2 nights in Nov 2023
Response from francis on 22 Nov 2023
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
Thank you for taking the time to review your stay with us at Hampton Inn Wisconsin Dells. Our team is glad that you chose to stay at our property during your travels. We do hope that we were able to accommodate your needs while visiting us. Our hope that to ensure that all of our guests enjoy their time with us and will recommend us to friends and family, as well as return to create more memories.Thank you again for choosing Hampton Inn Wisconsin Dells!
Thank you for taking the time to review your stay with us at Hampton Inn Wisconsin Dells. Our team is glad that you chose to stay at our property during your travels. We do hope that we were able to accommodate your needs while visiting us. Our hope that to ensure that all of our guests enjoy their time with us and will recommend us to friends and family, as well as return to create more memories.Thank you again for choosing Hampton Inn Wisconsin Dells!
Thank you for taking the time to review your stay with us at Hampton Inn Wisconsin Dells. Our team is glad that you chose to stay at our property during your travels. We do hope that we were able to accommodate your needs while visiting us. Our hope that to ensure that all of our guests enjoy their time with us and will recommend us to friends and family, as well as return to create more memories.Thank you again for choosing Hampton Inn Wisconsin Dells!
Pillow cases had mascara on them, obviously not changed. Open beer can in fridge.
Sherrie
Stayed 1 night in Oct 2023
Response from Alexander Keating on 24 Oct 2023
Thank you for bringing your concerns to our attention. Rest assured; we change all bedding after each guest stay; inspections and honesty checks are standard protocol to make sure this is always followed. We analyzed the pillow and found that it was lint. We are sorry for the scare. We will be more careful when inspecting our clean laundry coming from the dryer. As well, the can should not have happened. Please accept our sincerest apologies. We welcome you back to stay with us again.
6/10 Okay
Brock & Erin
Travelled with family
23 Oct 2023
Room 318- lumpy pillows made for a rough night of sleep. The pool had so much chlorine in it that my eyes and my kid's eyes were burning after about 30 minutes of use. They did have a lot of fun with the basketball hoops. The shower pipes were very loud (squealing) when turning on the shower. The breakfast was great.
Brock & Erin
Stayed 1 night in Oct 2023
Response from Alexander Keating on 24 Oct 2023
Hello. Thank you so much for your sincere feedback. I have reviewed our pool records and verified that our chemicals were in normal parameters; we have undergone water replacement to eliminate the smell. We will be certain to investigate the issues with your pillows and shower pipes. Thank you again for staying here and we hope to welcome you back for a 100% Happy Stay!
10/10 Excellent
Jason, Ramsey
Travelled with family, Travelled with family and small children
Thank you for taking the time to review your stay with us at Hampton Inn Wisconsin Dells. Our team is glad that you chose to stay at our property during your travels. We do hope that we were able to accommodate your needs while visiting us. Our hope that to ensure that all of our guests enjoy their time with us and will recommend us to friends and family, as well as return to create more memories.Thank you again for choosing Hampton Inn Wisconsin Dells!
Thank you for taking the time to review your stay with us at Hampton Inn Wisconsin Dells. Our team is glad that you chose to stay at our property during your travels. We do hope that we were able to accommodate your needs while visiting us. Our hope that to ensure that all of our guests enjoy their time with us and will recommend us to friends and family, as well as return to create more memories.Thank you again for choosing Hampton Inn Wisconsin Dells!
Thank you for taking the time to review your stay with us at Hampton Inn Wisconsin Dells. Our team is glad that you chose to stay at our property during your travels. We do hope that we were able to accommodate your needs while visiting us. Our hope that to ensure that all of our guests enjoy their time with us and will recommend us to friends and family, as well as return to create more memories.Thank you again for choosing Hampton Inn Wisconsin Dells!
Thoroughly enjoyed our stay. Clean with friendly staff. Good location near lots of restaurants. Will stay again.
Vanessa
Stayed 1 night in Oct 2023
Response from francis on 18 Oct 2023
Thank you for taking the time to review your stay with us at Hampton Inn Wisconsin Dells. Our team is glad that you chose to stay at our property during your travels. We do hope that we were able to accommodate your needs while visiting us. Our hope that to ensure that all of our guests enjoy their time with us and will recommend us to friends and family, as well as return to create more memories.Thank you again for choosing Hampton Inn Wisconsin Dells!
Thank you for taking the time to review your stay with us at Hampton Inn Wisconsin Dells. Our team is glad that you chose to stay at our property during your travels. We do hope that we were able to accommodate your needs while visiting us. Our hope that to ensure that all of our guests enjoy their time with us and will recommend us to friends and family, as well as return to create more memories.Thank you again for choosing Hampton Inn Wisconsin Dells!
Thank you for taking the time to review your stay with us at Hampton Inn Wisconsin Dells. Our team is glad that you chose to stay at our property during your travels. We do hope that we were able to accommodate your needs while visiting us. Our hope that to ensure that all of our guests enjoy their time with us and will recommend us to friends and family, as well as return to create more memories.Thank you again for choosing Hampton Inn Wisconsin Dells!
10/10 Excellent
Kevin
7 Oct 2023
Liked: Property conditions & facilities
Kevin
Stayed 1 night in Oct 2023
Response from francis on 18 Oct 2023
Thank you for taking the time to review your stay with us at Hampton Inn Wisconsin Dells. Our team is glad that you chose to stay at our property during your travels. We do hope that we were able to accommodate your needs while visiting us. Our hope that to ensure that all of our guests enjoy their time with us and will recommend us to friends and family, as well as return to create more memories.Thank you again for choosing Hampton Inn Wisconsin Dells!
Newer property but the beds weren’t that comfortable. Both Queen beds in my room seemed to have a groove worn into them that made it felt like a hump was in the middle of the bed. I think the majority of guests sleep closer to the night stand side of the bed causing uneven wear on the mattresses. I stay in a lot of hotels and don’t usually see this kind of wear in a newer property. Might be a cheaper brand of mattress, I’m not sure. My TV would somehow come on with the wrong input and I couldn’t get programming unless I unplugged the HDMI cord and manually switched the input. Aside from these oddities this is a newer well maintained hotel convenient to the highway and attractions in the Dells.
Tony
Stayed 1 night in Oct 2023
Response from francis on 4 Oct 2023
Thank you for taking the time to review your stay with us at Hampton Inn Wisconsin Dells. We greatly appreciate your feedback and are reviewing the concerns that you have described. Our housekeeping team members do take these concerns seriously and work diligently to correct actions, so they are not to happen again.
Everything was wonderful except our bed was horrible. I always stay at Hampton because of the comfort of their beds, cleanliness and coffee available at all times. I actually have a Hampton bed at home that I ordered from Hampton several years ago. My husband and I woke up with neck and back pain. We were so disappointed, didn’t get any rest. The staff were wonderful and the grounds were clean and well kept.
Suzanne
Stayed 2 nights in Sep 2023
Response from francis on 4 Oct 2023
Thank you for taking the time to review your stay with us at Hampton Inn Wisconsin Dells. We greatly appreciate your feedback and are reviewing the concerns that you have described. Our housekeeping team members do take these concerns seriously and work diligently to correct actions, so they are not to happen again.
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.
Thank you for taking the time to visit our hotel and leave us such wonderful feedback! Our staff members strive to do their best to ensure that all of our guests are happy and enjoy their stay, as well as recommend us to friends and family. For us to hear that you enjoyed your time is wonderful! We look forward to having you as our guest again and hope that your next experience will be just as great as this one.