Breakfast, lunch, dinner served; Thai cuisine
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Reviews of Graceland Bangkok Hotel

3.5 out of 5
Graceland Bangkok Hotel
35 Nana Nua (Soi 5), Sukhumvit Road, Wattana District, Bangkok, Bangkok

Reviews

8.4

Very good

Rating 10 - Excellent. 67 out of 138 reviews" "
Rating 8 - Good. 40 out of 138 reviews" "
Rating 6 - Okay. 18 out of 138 reviews" "
Rating 4 - Poor. 5 out of 138 reviews" "
Rating 2 - Terrible. 8 out of 138 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Joshua

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was dirty and moldy and smelled very, very musty. Saw some cockroaches but it was really the smell that got me. I think the linens were washed but they were stained with what I’m guessing is a red bodily fluid. Check in was confusing because there’s three hotels called Grace in the same area. The staff was friendly and attentive and it seems like house keeping does their job well the room was dirty for other reasons. Very good location too.
Stayed 2 nights in Jan 2024

10/10 Excellent

mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities
The only positive is the layout from photo looks great, however just imagine worst deterioration, mold in shower and walls with wall paper peeling and found insects crawling. This hotel has good layout however in need of a major remodeling badly.
Stayed 3 nights in Dec 2023

10/10 Excellent

mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

IAN, Colwyn Bay

Liked: Staff & service, property conditions & facilities
Generally ok but I had read lots of reports of cockroach's and yeah they had a few in the bathroom lol but doesnt freak me out lol. Issue I had was 4 bottles of water in the room all un-sealed! Check yours!
Stayed 1 night in Nov 2023

10/10 Excellent

Hamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and helpful
Stayed 15 nights in Aug 2023

2/10 Terrible

Mohammed Maroof

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room had cockroaches and poor hygiene.
Stayed 8 nights in Oct 2022

8/10 Good

Yunis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely well kept clean property. Rooms cleaned everyday. No complaints
Stayed 5 nights in Apr 2022

8/10 Good

Yunis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and rooms are well equipt with everything you need for your stay from hairdryer to ironing board. There is a microwave and fridge and the bathroom is really impressive with walk in shower and large bathtub. Only downside was the difficulties i encountered trying to access netflix and youtube which the hotel did rectify although it was a daily occurrence and ib the end i opted for casting my phone onto the screen. The rooftop swimming pool is also abit small and the water needed cleaning more often due to avian visiters. But overall a lovely hotel.
Stayed 8 nights in Apr 2022

2/10 Terrible

Chanidapa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2022

4/10 Poor

JOHN

Stayed 2 nights in Dec 2021

2/10 Terrible

MOHAMMED A

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t stay because of coronavirus i can’t come to Bangkok then they don’t refund any thing unless credit in my application and I can use it next time very bad experience
Stayed 10 nights in Jan 2020

10/10 Excellent

MOHAMMED

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

nigel

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Jasem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from Graceland Bangkok Team on 9 Dec 2019
Dear Sir, Warmest Greetings from Graceland Bangkok by Grace Hotel, Thank you for your staying with us and we hope you will give us a chance to service you again. Yours Faithfully, Graceland Bangkok Team

2/10 Terrible

Bahrain

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at the hotel they told me there are no rooms available of the same type of your booking and you must pay extra to upgrade you to another type.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019
Response from Graceland Bangkok Team on 20 May 2019
Dear Sir, Warmest greetings from Graceland Bangkok by Grace Hotel, Thank you for your staying with us and we look forward to serving you again in the future. Yours Faithfully, Graceland Bangkok Team

10/10 Excellent

Sandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Graceland Bangkok Team on 7 May 2019
Dear Sir, Warmest greetings from Graceland Bangkok by Grace Hotel, Thank you for your staying with us and we look forward to serving you again in the future. Yours Faithfully, Graceland Bangkok Team

10/10 Excellent

YOUSEF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2019
Response from Graceland Bangkok Team on 7 May 2019
Dear Sir, Warmest greetings from Graceland Bangkok by Grace Hotel, Thank you for your staying with us and we look forward to serving you again in the future. Yours Faithfully, Graceland Bangkok Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Graceland Bangkok Team on 7 May 2019
Dear Sir, Warmest greetings from Graceland Bangkok by Grace Hotel, Thank you for your staying with us and we look forward to serving you again in the future. Yours Faithfully, Graceland Bangkok Team

8/10 Good

Mohammad Hassn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay with WiFi problems
In general, it was more than Excellent, it could be an Outstanding if they would solve the WiFi weakness. I mean leaving it open without passwords allowing the outsiders sharing it while guests can’t in some places inside the hotel!!!?
Stayed 3 nights in Mar 2019
Response from Graceland Bangkok Team on 27 Mar 2019
Dear Sir, Warmest Greetings from Graceland Bangkok by Grace Hotel, Thank you for your staying with us. We are truly sorry for the WiFi weakness and will hurry to fix the problem as soon as possible. We hope you will give us a chance to service you again. Yours Faithfully, Graceland Bangkok Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value money , the location is very good and staff very nice
Stayed 1 night in Feb 2019
Response from Graceland Bangkok Team on 27 Mar 2019
Dear Sir, Warmest Greetings from Graceland Bangkok by Grace Hotel, Thank you for your staying with us and we hope you will give us a chance to service you again. Yours Faithfully, Graceland Bangkok Team

8/10 Good

Verified traveller

Liked: Room comfort
Good location, pleasant staff, great breakfast, and above all reasonably priced.
Stayed 3 nights in Dec 2018
Response from Fye on 21 Dec 2018
Dear Sir, Warmest Greetings from Graceland Bangkok by Grace Hotel, Thank you for your staying with us and good comment. Hope you will give us a chance to service you again. Yours Faithfully, Graceland Bangkok Team

6/10 Okay

HASSAN

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2018
Response from Fye on 21 Nov 2018
Dear Sir, Warmest Greetings from Grace Hotel, Thank you for your staying with us. We hope you will give us a chance to service you again. Yours Faithfully, Grace Hotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Arab area and excellent choice for Family
Stayed 5 nights in Aug 2018
Response from fye on 22 Aug 2018
Dear Sir, Warmest Greetings from Graceland Bangkok by Grace Hotel, Thank you for your staying with us and we hope you will give us a chance to service you again. Yours Faithfully, Graceland Bangkok Team

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very comfortable, clean and the serv
I enjoy my staying in the hotel it was comfortable and all staff are cooperative
Stayed 12 nights in May 2018
Response from Fye on 19 May 2018
Dear Sir, Warmest Greetings from Graceland Bangkok by Grace Hotel, Thank you for your staying with us and we hope you will give us a chance to service you again. Yours Faithfully, Graceland Bangkok Team

8/10 Good

BADER

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Fye on 14 Apr 2018
Dear Sir, Warmest Greetings from Graceland Bangkok by Grace Hotel, Thank you for your staying with us and we hope you will give us a chance to service you again. Yours Faithfully, Graceland Bangkok Team

10/10 Excellent

FAHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best in Bangkok
was a very good stay as I always stay in this hotel.
Response from Fye on 1 Mar 2018
Dear Sir, Warmest Greetings from Graceland Bangkok by Grace Hotel. Thank you for your staying with us. We are so proud of our hotel that we can make a good experience for you and hope you will give us a chance to service you again. Yours Faithfully, Graceland Bangkok Team

10/10 Excellent

abdulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2017
Response from Fye on 19 Jan 2018
Warmest Greetings from Graceland Bangkok by Grace Hotel. Thank you for your staying with us. We hope it will be a great experience for you and give us a chance to service you again. Yours Faithfully, Graceland Bangkok Team

8/10 Good

Botong

Liked: Property conditions & facilities, room comfort
Free breakfast, but others are not perfect
Best thing is the breakfast. It is included and it is very good. The rest are not ideal.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever
Amazing
Stayed 7 nights in Oct 2017

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2017

8/10 Good

Mian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2017

4/10 Poor

JASSEM

Disliked: Staff & service, room comfort
Bad Hotel
I do not recommend this Hotel completely, it is new but its finishing is very bad and its employees are not friendly and do not respect people and have no morals.
Stayed 4 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel front desk staff has very bad attitude. Hostile staff.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Graceland Location Good, Service Poor
Was not impressed by hotel front desk. Very unprofessional and untrained. Rude front desk.
Stayed 5 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to Hospital and restaurants
Nice hotel Expedia gives better price than other websites like booking/Agoda Nice room services and condition More than enough complementary room services I recommend the following: 1-to improve the lobby: e.g., provide counter for hot drinks and coffee, juices, etc. 2- Include tourists counter 3- Include Gym in the same hotel building

8/10 Good

muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
I enjoyed my stay.Very good in all respect.

6/10 Okay

Khoon

New hotel and comfortable bed
New hotel, will find difficulty to locate. don't confuse with Grace Hotel before this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mukesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value fr money hotel
Good location close to Siam Centre and 30 minutes drive from airport

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, rude morning receptionist
Had a great experience with the porters & morning receptionists. Room was kindly upgraded free of charge. Good location close to Nana MRT. Unfortunately did not get to experience the breakfast as i had to check out at 6am. Rating would have been much better if it was not for the rude receptionist i had to unfortunately deal with at 6am during my check out. I did not appreciate the attitude or rudeness. The experience had left an unpleasant memory of a fine hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near nana road where you can found anything

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

Ahmed

Good
• Cleanliness of the room, The towel in the bathroom need to be changed because it's too old and dirty, on the other hand the hotel is perfect.. • The Whether was great.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i like this hotel mostly its the gratest hotel i feel in bangkok please visit this hotel then you will remember my talk.

10/10 Excellent

ABDUL NABAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort