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Reviews of Cartwright Hotel

3.5 out of 5
Cartwright Hotel
1-5 Croughton Road, Banbury, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 92 reviews" "
Rating 8 - Good. 24 out of 92 reviews" "
Rating 6 - Okay. 9 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 2 out of 92 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

James

Stayed 1 night in Jan 2024
Response from Meg on 23 Mar 2024
Thank you for your review. We hope to see you again soon.

10/10 Excellent

SANDRA

Stayed 1 night in Jan 2024
Response from Meg on 23 Mar 2024
Thank you for your review! We hope to see you again soon.

8/10 Good

Lee

Stayed 1 night in Dec 2023
Response from Meg on 24 Dec 2023
Thank you for your kind review. We hope to see you again soon.

10/10 Excellent

Chris

Stayed 1 night in Dec 2023
Response from Meg on 24 Dec 2023
Thank you so much for your kind review. We hope to see you again soon in the new year!

2/10 Terrible

Hollie

Stayed 1 night in Nov 2023
Response from Meg on 24 Dec 2023
Sorry to see that your recent stay with us was not satisfactory. We hope to change your mind if you stay with us again!

10/10 Excellent

Chad

Stayed 1 night in Oct 2023
Response from Pablo on 11 Nov 2023
Thank you very much for that.Looking forward to welcoming you back.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Delicious home made food
Stayed 1 night in Sep 2023
Response from Pablo on 14 Oct 2023
Thank you very much for your kind review.Looking forward to welcoming you back at the Cartwright.

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Pablo on 30 Sept 2023
Thank you for your kind review.

10/10 Excellent

MICHAEL

Stayed 1 night in Sep 2023
Response from Pablo on 30 Sept 2023
Thank you for your kind review.

6/10 Okay

Rob

Stayed 1 night in Sep 2023
Response from Pablo on 30 Sept 2023
Thank you for your review. I am sorry we could not meet all your expectations. We will keep working to improve.

4/10 Poor

Lynn

Travelled with partner
Disliked: Cleanliness
This was a quaint hotel with friendly staff and a comfortable bed. However, the cleaning staff should pay better attention to cleaning. For example, cobwebs all over the ceiling in our room and also in the hallway leading into the kitchen area, the doorways should be wiped down, the carpeting in the rooms and hallways need a good cleaning and vacuming, the walls need a good wipe down in the hallways and in the bedroom. If the property was cleaned properly it would be a much higher rating from us.
Response from Meg on 8 Sept 2023
We are so sorry this was your experience! Thank you for letting us know, we will have a further look into your comments.

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023
Response from Meg on 8 Sept 2023
Thank you for your kind review! We are glad you enjoyed your stay with us.

10/10 Excellent

K

Stayed 1 night in Aug 2023
Response from Pablo on 1 Sept 2023
Thank you very much for your review! We hope to see you again soon

6/10 Okay

James

Stayed 1 night in Aug 2023
Response from Pablo on 1 Sept 2023
Thank you very much for your review! We hope you enjoyed your stay with us

10/10 Excellent

chris

Stayed 1 night in Jul 2023
Response from Pablo on 29 Jul 2023
Thank you very much for your kind review.

8/10 Good

MICHAEL

Stayed 2 nights in Jun 2023
Response from Pablo on 14 Jul 2023
Thank you for your review! We hope you enjoyed your stay with us.

8/10 Good

Ewen

Stayed 1 night in Jun 2023
Response from Pablo on 1 Jul 2023
Thank you for your review!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Short stay, so not much to comment, but great comfy room and very helpful staff.
Stayed 1 night in Jun 2023
Response from Pablo on 18 Jun 2023
Thank you very much for your kind review. Looking forward to welcoming you back.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly receptionist. Very good food, both evening meal and breakfast.
Stayed 1 night in Apr 2023
Response from Pablo on 28 Apr 2023
Thank you very much for your kind review.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous comfortable and vintage
This is a lovely hotel with gorgeous vintage touches we also had a lovely meal in the restaurant
Stayed 1 night in Mar 2023
Response from Pablo on 19 Mar 2023
Thank you very much for your kind review. I am glad you had a lovely experience here.Look forward to welcoming you back in the future.

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find...
The team, I found to be superb, friendly, professional, and made my stay very enjoyable. My room was basic, but perfectly comfortable and clean, and the food was excellent. Thoroughly recommended.
Stayed 2 nights in Mar 2023
Response from Pablo on 12 Mar 2023
Good Afternoon,Thank you very for your kind review. I hope we can see you again.

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a most enjoyable stay. Food was excellent Staff attentive and friendly
Stayed 1 night in Feb 2023
Response from Pablo on 2 Mar 2023
Thank you very much for your kind review.

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, room comfort
Excellent stay on a one night business trip, all the facilities I needed and held a meeting there, room was clean and comfortable. Would use it again when next in the area.
Stayed 1 night in Feb 2023
Response from Pablo on 24 Feb 2023
Thank you very much for your kind review. Looking to welcoming you back.

10/10 Excellent

Sundeep

Stayed 1 night in Feb 2023
Response from Pablo on 24 Feb 2023
Thank you very much for your review.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff! Excellent food at the evening meal!
Stayed 1 night in Feb 2023
Response from Pablo on 11 Feb 2023
Thank you very much for your kind review.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a comfortable small hotel in a characterful building with some modern extensions. The rooms are very modern and quite stylish - huge bathroom in mine. Quite a lot of steps everywhere is the only real downside. (They do have some ground level rooms I noticed). Aynho is a pretty village - not much around but in many ways that's the appeal. Plenty of parking space in an interior courtyard. Very good pub food.
Response from Pablo on 31 Dec 2022
Thank you very much for your review. I am glad you enjoyed your stay at the Cartwright. I hope to see you again.

10/10 Excellent

Adem

Business traveller
Clean room and Nice showe. But the quality of the bed is not enough
Stayed 1 night in Dec 2022
Response from Pablo on 18 Dec 2022
Thank you very much for your review.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Pablo on 18 Dec 2022
Thank you very much for your feedback.

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas trip
We arrived late on to be welcomed by a friendly receptionist, the staff was very helpful in every way, Caroline was so lovely to each and every guest couldnt do enough for you. Bedroom and bathroom clean and warm, bed comfy with clean laundry would definitely go back. Food was at good high standards
Stayed 2 nights in Nov 2022
Response from Pablo on 4 Dec 2022
Thank you very much for your kind review. we hope to see you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Pablo on 27 Nov 2022
Thank you very much for your review.

4/10 Poor

Adrienne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived to find the car park was full. No one at reception. Was eventually greeted by a friendly lady who directed us to park at the church - which we couldn’t find in the dark. Room 9 was in a bad state of disrepair. Don’t think I’ve ever seen tiles held on with sellotape before. Terrible noise from the creaking floorboards in the rooms above. No airco.
Response from Caroline on 11 Nov 2022
Good evening,I am deeply saddened that we did not meet your expectations on your recent stay.Our most sincere apologies.

10/10 Excellent

Mrs J J

Stayed 1 night in Oct 2022
Response from Pablo on 11 Nov 2022
Thank you very much for your review.

10/10 Excellent

Tracie

Stayed 1 night in Oct 2022
Response from Pablo on 11 Nov 2022
Thank you very much for your review.

10/10 Excellent

Colin

Stayed 1 night in Oct 2022

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Great choice of food, very welcoming. Will use again
Stayed 1 night in Oct 2022
Response from Pablo on 11 Nov 2022
Thank you very much for your words,We look forward to welcoming you back.

10/10 Excellent

raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A complete gem so close to Bicester
Such a warm welcome by all staff who made every effort to make sure that we had everything we needed. Fantastic value for money. The room made a difference from the generic norm, very homely.
Stayed 1 night in Oct 2022
Response from Pablo on 11 Nov 2022
Thank you very much for your kind review, Your kind words have been shared with our team.

10/10 Excellent

brian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Lovely hotel
Lovely characterful building, nice comfortable accommodation, nice breakfast too.
Stayed 1 night in Oct 2022
Response from Pablo on 11 Nov 2022
Thank you very much for your kind review. We are happy to know that everything went according to your expectations.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Laura's and corries wedding
Lovely stay, great hospitality, excellent breakfast.
Stayed 1 night in Sep 2022
Response from Pablo on 11 Nov 2022
Thank you very much for your words. Our team is very pleased to know you had a great stay.

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant needs improving
The place was great, the room was lovely, the bar and restaurant were ok but seriously lacked atmosphere - even a bit of background music The restaurant was badly furnished and badly laid out and the lighting was too bright
Stayed 1 night in Sep 2022

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Polite and helpful staff
Stayed 1 night in Aug 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was absolutely amazing. Couple of minor points Breakfast service would benefit from another toaster. There was no door on the toilet/bathroom.
Stayed 1 night in Aug 2022

10/10 Excellent

Adam

Stayed 1 night in Aug 2022

10/10 Excellent

john

Stayed 1 night in Aug 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Excellent friendly staff
Stayed 1 night in Jul 2022

8/10 Good

Beverley

Liked: Cleanliness, staff & service, room comfort
Lovely!
Very nice place in a little local village, a lovely warm welcome from the lady in reception, we stayed in room 17 in the courtyard, the room was spacious with two arm chairs, and a lovely comfy bed! I would say that these rooms need a little refresh. As in new bedside furniture, lamps, curtains etc, the food in the restaurant was very nice, and the service was great too. That apricot compote that everyone raves about in reviews was absolutely lovely! There was So much choice at breakfast! All in all a gregreat place with just a few tweeks needed xx
Stayed 1 night in Jun 2022

8/10 Good

Joseph

Stayed 1 night in May 2022

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Staff were very welcoming and helpful. Food was very tasty. Would highly recommend
Stayed 1 night in Mar 2022

8/10 Good

Robin

Stayed 1 night in Feb 2022

8/10 Good

Darrel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Pleasant overnight stay, friendly helpful staff.
Stayed 1 night in Nov 2021