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Reviews of Hotel Supreme

2.5 out of 5
Hotel Supreme
113 Magsaysay Avenue (Annex Phase 1), Baguio, Benguet

Reviews

6.8
Rating 10 - Excellent. 24 out of 142 reviews" "
Rating 8 - Good. 48 out of 142 reviews" "
Rating 6 - Okay. 37 out of 142 reviews" "
Rating 4 - Poor. 22 out of 142 reviews" "
Rating 2 - Terrible. 11 out of 142 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Elma Quizon

Liked: Staff & service
Not so clean facilities
Stayed 27 nights in Feb 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
A lovely hotel with excellent staff. A bit rustic but elegant.
Stayed 4 nights in Jan 2024

4/10 Poor

Benneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not impressed
Stayed in the older building. Room was disgusting. Stains on sheets and towels, and wall. Carpet was dirty. The staff was friendly however.
Stayed 1 night in Jan 2024

2/10 Terrible

Nereo

Their old building is not good anymore and they need to renovate it as it is very old building and it is very dirty.
Stayed 7 nights in Jan 2024

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Mary Rose

Stayed 1 night in Dec 2023

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities
They were very pleasant at the front desk check in .very helpful with everything
Stayed 1 night in Oct 2023

10/10 Excellent

Larry D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking on Family
When i got there , everything was fantastic. Love where i stayed and want to stay there again. Then we had a Power outage and i could not get back in my room. They changed the lock for me and after 2 days i was able to get back , over all the stay was great and i will be returning soon.
Stayed 8 nights in Aug 2023

2/10 Terrible

Joselito

Stayed 1 night in Jul 2023

8/10 Good

MERCIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family and small children
The carpet of the room looks untidy and the service phone is not working. Also there is no elevator. Thumbs up for the good staff and everyday refill of drinking water.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will rebook in my future travel
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
needs to be renovated - toilet seat broken, walls of room are dirty, tv program reception is poor breakfast is served cold. this location needs an overhaul
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Jan 2020

4/10 Poor

Marcelino

Disliked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at very accomodating
Stayed 1 night in Jan 2020

8/10 Good

JEAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good. I need to be watchful next time. I thought I was booking with the convention center. Likewise, check in was devastating I almost thought I was not able to book for 2 rooms but I was charged for 2. It skipped my mind that I booked the other under a friend's name. I can't access the confirmation and the front desk staff are not helpful. They insist on seeing the confirmation but their WiFi signal is not good. I just thought I gave the details of my card n they could verify, anyway I used the same card for both booking. I was the one who even suggested can try looking for booking under my companion thus I gave the name one by one. Poor data management. They are very uncorteous (the front desk staff). Worse, the housekeeping staff insisted that there was a remote control for TV when we asked for it as soon as we entered the room, but there was really none. Comforter similar to another is not available in the other. The reason, they ran out of it. Horrible...
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Staff & service
The food at this hotel is great. Swimming pool was not heated, although they said it was.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

4/10 Poor

Andy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is not good. Electric fan is not working. Agoda posted wrong photos of the hotel.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
affordable specially for friends & family to stay in
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Courtesy of the front desk people and the accommodation of the dining area people. The room is not that clean when we enter esp. the table.
Stayed 2 nights in Aug 2019

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice hotel and convention center.I will stay again in the near future
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
the beds are ok but the comfort room needs upgrade...water is leaking in the floor
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the staff and the service.
Stayed 1 night in Jun 2018

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Misleading
The pictures they were advertising was not what they had. They claimed they had clean rooms and an elevator but the only real thing that they advertised was the pool. Just to later find out that the pictures came from the hotel across the street. And at the breakfast they got out order wrong FOUR TIMES and half the stuff in their menu wasn't available. But the staff were polite.
Stayed 2 nights in Jun 2019

8/10 Good

HYUNJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i was satisfied. the staff was kind. the room was good, useful amenities. but the location was not so good
Stayed 7 nights in Feb 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Danica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
A good stay- overall
Good stay overall. Good breakfast also. What I do not like is they are doing housekeeping even not requested, so they can enter your room without your permission or when you are outside. There is also no WiFi connection on the room where we stayed. Carpets are little bit dirty too. What I like is the affordability, we booked it at cheaper price for 2 nights. Good breakfast too, and it is near on tourist spots like Burnham Park, SM Baguio, and etc.
Stayed 2 nights in Apr 2019

8/10 Good

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
It was fine, given the price of the room. But I must say. The service is good. I like the way they treat their customers 😊
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Cable tv reception is bad and no internet signal
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
the staff was very accomodating, unfortunately we didn't use the swimming pool because of the your schedule.
Stayed 1 night in Mar 2019

6/10 Okay

Ursula

Disliked: Property conditions & facilities, room comfort
Outdated hotel
Outdated hotel. Needa improvement. Great location
Stayed 1 night in Mar 2019

8/10 Good

dennis

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

elvic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The carpet is old in the room, there were not enough electrical outlets near the bed. There is no A/C but they provide you with a fan. The bathroom does not have a vent.
Stayed 1 night in Jan 2019

4/10 Poor

Rosebella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not really worth it
i did expect a lot but its not worth the value of facilities i get with what I pay. Old beds, youll shrink, old and not white bedsheets feels dirty, pillows are very old can see some stain marks youll feel not clean
Stayed 1 night in Dec 2018