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Reviews of Half Moon Bay Motel

3 out of 5
Half Moon Bay Motel
1 Pegasus Place, Auckland

Reviews

7.2

Good

Rating 10 - Excellent. 57 out of 229 reviews" "
Rating 8 - Good. 75 out of 229 reviews" "
Rating 6 - Okay. 49 out of 229 reviews" "
Rating 4 - Poor. 33 out of 229 reviews" "
Rating 2 - Terrible. 15 out of 229 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new.Comfy beds
Stayed 1 night in Apr 2024

10/10 Excellent

Piper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Trefor

Liked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

Wayne John

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Loren

Stayed 2 nights in Jan 2024

8/10 Good

Julie

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good motel
Very nice spot and motel. Room was very spacious and modern. More attention needs to be given to cleaning, as rubbish behind a luggage rack in room and dust and dirt behind bed and bedside cabinets, sticky benches and still remnants of toothpaste in sink in bathroom. Tissues in room would also be nice as didn’t like that I had to blow nose on toilet paper. Based on price per night I would expect at least the tissues and cleaning to be spot on. Other than that it is a lovely motel with lovely host and would stay again.
Stayed 1 night in Jun 2021

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Helen, Hastings

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
A great location and the room was clean, but the condition of the place overall was a bit tired. The room that we had booked and paid for several weeks before, had not actually been allocated to us. We were offered a cheaper room instead, but have not as yet been refunded the difference in price.
Stayed 1 night in Dec 2020

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Half Moon Comfort.
Clean, comfortable and with helpful staff. A stones throw away frpm the Marina with excellent restautants! I'd stay again.
Stayed 1 night in Jun 2020

10/10 Excellent

Angelene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wee Treasure
Friendly and very informative on arrival. We would stay again it was so relaxing with the special views of the harbour nice drives and eatery's and supermarket very handy.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had pleasant surroundings and views and it was nice to sit bean bags or park like seating with a cold wine and nibbles with a marina views.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, very nice layout of rooms, spacious kitchen area and bathroom. Location is great just minutes to beach, ferry, Marina, shops and excellent cafes and restaurants.buildings a bit dated but clean and well maintained with very helpful manager. All around a very good place to stay outside of downtown Auckland.
Stayed 1 night in Feb 2020

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Staff were lovely. Clean and comfortable. Lovely location.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and roomy rooms with very hospitable manager who welcomed us and treated us very well. Motel is right next to beach marina and three minutes from ferry to downtown Auckland so extremely convenient . Rooms have been recently upgraded so better than some reviews we read. Very easy for parking and with nice kitchen and bathroom.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed easy going place with lots of eating options close by and wonderful walks.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly welcoming reception. Perfect location for catching ferry into Auckland. Restaurants and supermarket very close by.
Stayed 2 nights in Dec 2019

8/10 Good

Greg, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel situated in a good location, all rooms are spacious and have nice marina view, have full kitchen.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Quiet, very clean and great location. Nice family atmosphere
Stayed 2 nights in Dec 2019

8/10 Good

Gurinderjeer

Stayed 1 night in Nov 2019

8/10 Good

Lisa, New Plymouth

Travelled with family
Liked: Cleanliness, staff & service
New owners are great. very roomy however is dated needs upgrading. sky tv dishes need lnb replaced partner could not watch his sport location amazing so once updated a little be a great spot
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to be spending a night. Sun streaming the room with a view over the marina. Friendly, helpful staff.
Stayed 1 night in Nov 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Manager on 21 Oct 2019
Thank you so much for your review. We appreciate you taking the time to write and we hope you had a nice stay. kind regards, Sue

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well setup and very clean. Would prefer real milk and not long life milk
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Close to the marina where we were attending a function
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Anderson on 4 Apr 2019
Thank you for your review on wotif.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
It was ok, grounds needed maintenance, tidyup, needs curtains on toilet and bathroom windows. Hand / soap squeeze dispensors broken. Location excellent for us. Very nice outlook.
Stayed 1 night in Mar 2019
Response from Abderson on 4 Apr 2019
Thank you for your feedback on wotif. We will look into the items you mentioned and discuss with the management team.

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Anderson on 31 Mar 2019
Hi Vivienne, Thank you for your feedback! We look forward to seeing you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Anderson on 4 Apr 2019
Thank you for your feedback on wotif,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Property has been recently renovated but was not done professionally which is a shame. Great location, handy to supermarket, cafes and ferry.
Stayed 2 nights in Mar 2019
Response from Anderson on 27 Mar 2019
Thank you for your feedback. Much appreciated. We look forward to having you stay with us again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Anderson. on 4 Apr 2019
Thank you for your review on wotif.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Dirty dishes, dirty and smelly bedding specially the pillow just disgusting... the house keeping lady cleaned the toilet seat and the kitchen benches with the same cloth and gloves, spider web in the kitchen above the stoves, rude receptionist...
Stayed 5 nights in Mar 2019
Response from Anderson on 27 Mar 2019
We are sorry to hear this, that you have a bad experience. Would you contact us and let us know which apartment you were staying so can look into this matter?

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room. Nice location next to marina. Nice cafés, restaurants and stores are 100 m away. Also one can get ferries from the marina to Auckland CBD and to Waiheke Island.
Stayed 5 nights in Mar 2019
Response from Anderson on 25 Mar 2019
Thank you for your review on Expedia. We look forward to seeing you again in the future.

8/10 Good

Verified traveller

Travelled with group
clean and handy location for the event we attended
Stayed 1 night in Mar 2019
Response from Anderson on 21 Mar 2019
Thank you for your feedback. We look forward to have you staying with us again in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and views it is in a lovely area by the marina and restaurants
Stayed 4 nights in Mar 2019
Response from Anderson on 21 Mar 2019
Thank you for your feedback. We look forward to have you staying with us again in the future.

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely times, only issue we found was there was only one sofa for four of us. But otherwise a really lovely stay, friendly staff and great location!
Stayed 3 nights in Feb 2019
Response from Anderson on 4 Mar 2019
Hi Gemma, Thank you for your review on Hotels.com. It is nice to know you have enjoyed your stay with us. We will soon replace the sofa in that room, and make it more comfortable. We look forward to having you stay with us again in the future.

2/10 Terrible

Kd

Disliked: Cleanliness, amenities, property conditions & facilities
The room had a terrible smell. Bathroom was mouldy and run down. Very unkept. Needs to be refurbished. Not worth $190 per night.
Stayed 1 night in Feb 2019
Response from Anderson on 26 Feb 2019
Thank you for your review. We will look into this matter.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Marina. Very simple check in Has great views of the Hauraki Gulf
Stayed 1 night in Feb 2019
Response from Anderson on 23 Feb 2019
Thank you for reviewing us on Expedia. We look forward to seeing you again in the future.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The location is great it’s a pity the motel is not the same , very tied needs a lot of TLC , it’s not a hard job to remove mould around the bathroom area but apparently it is here and along with substandard repairs , horrible carpet and curtains it is not a good look .Would not stay there again .
Stayed 1 night in Feb 2019
Response from Anderson on 16 Feb 2019
Thank you for your feedback. We understand your concern, and we are working hard on the rooms. Please have a look our marina one bedroom apartment or Refurbished Studio, which a fully refurbished recently. Thank you again for your valuable feedback.

8/10 Good

Cazakez, Cronulla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view and so close to everything. Shower pressure really good but shower recess built dangerously high to step in and out of. Bed really comfy - a lockable fly screen would have been good or a ceiling fan in lieu of a/c
Stayed 2 nights in Feb 2019
Response from Anderson on 16 Feb 2019
Hi Cazakez, Thank you for your feedback on Expedia. Your suggestion will be considered as an enhance to out apartment in the future. Thank you again and we look forward seeing you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Loved the location , nice view of the harbour , easy walk to several restaurants , supermarket and the ferry to Auckland which was a great , better than taking our car into the CBD.
Stayed 3 nights in Feb 2019
Response from Anderson. on 16 Feb 2019
Hi, Thank you for reviewing us on Wotif. We look forward to seeing you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely studio room, clean and spacious, great view of marina.
Stayed 1 night in Feb 2019
Response from Anderson. on 11 Feb 2019
Thank you for staying with us, and reviewing us. We look forward to seeing you again in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to ferry, groceries, beach, quiet, near marina and restaurants
Stayed 3 nights in Feb 2019
Response from Anderson on 11 Feb 2019
thank you for reviewing us. We look forward to seeing you again in the future.

2/10 Terrible

Anonymous

Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting dirty! Cockroaches and fleas in carpets filthy bathroom rude staff
Stayed 3 nights in Jan 2019
Response from Anderson on 16 Feb 2019
Hi, Thank you for your feedback. However we would like to know which room you were staying in so we can look into this matter. Thank you and we look forward to hearing from you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot , quiet and clean . Easy walk along marina to supermarket and restaurants
Stayed 2 nights in Jan 2019
Response from Anderson on 29 Jan 2019
Thank you for your review! We are pleased you enjoyed your stay. We look forward to seeing you again in the near future.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Anderson on 27 Jan 2019
Hi Cheryl, Thank you for reviewing us on Hotels.com. We are pleased you have a good stay! We look forward to seeing you again in the future.

10/10 Excellent

Mark, Waiheke, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Locative close to beaches, marina, restaurants, supermarket and Waiheke ferry terminal. Clean tidy rooms and friendly managers.
Stayed 1 night in Jan 2019
Response from Anderson on 18 Jan 2019
Thank you for your review on Expedia. We were so happy to have you here. Looking forward to seeing you again in the future.