2/10 Terrible
Teddy, Littleton
Travelled with partner
23 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We almost always stay at Super 8 when we are in Atchison visiting our grandsons. In the past the staff was terrific! We stayed here 4/19/24 to 4/21/24. The front desk staff was great but, the housekeeper was terrible. She was rude and had a foul mouth. She came by our room on 4/20 and my wife told her that we were still in the room. She asked if the housekeeper could come back later. She said "yes". We went out and came back later. The room had not been touched. I told the front desk who called the housekeeper. She came to our door. I answered and she said "what's your problem"? I told her and she said "It's MY policy that once I finish a floor I don't come back". My wife challenged her because she said she would come back. Shouting ensued. The housekeeper told my wife not to raise her "expletive” voice around her kids who were with her. She refused to clean the room! The front desk clerk brought us some clean towels and called the Manager for us. The Manager was nice and said she would talk to the housekeeper. This is not the way you treat your guests! We won't be going back to this motel again. The housekeeper should be cut loose, she has no business being in the service industry.
Teddy
Stayed 2 nights in Apr 2024