Reception

Reviews of Holiday Inn Express & Suites Atchison, an IHG Hotel

2.5 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 144 out of 185 reviews" "
Rating 8 - Good. 35 out of 185 reviews" "
Rating 6 - Okay. 4 out of 185 reviews" "
Rating 4 - Poor. 1 out of 185 reviews" "
Rating 2 - Terrible. 1 out of 185 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet except for the trains. Super good breakfast and nice personnel!
Stayed 1 night in Feb 2024

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Feb 2024

10/10 Excellent

Abigail

Business traveller
Liked: Property conditions & facilities
Clean and convenient
Stayed 2 nights in Feb 2024

10/10 Excellent

J Jesus

Stayed 1 night in Feb 2024

10/10 Excellent

Darin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and staff really friendly and helpful
Stayed 1 night in Oct 2023

10/10 Excellent

Dale w

Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Octavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly in Atchinson.
Overall for the area I would say it was a good choice. The only disappointment was the noise on the side of our room. Traffic noise, train tracks. If someone took a show or bath above us we could hear weird noises in the pipes from our room. That was a little annoying. The staff is friendly, the breakfast was good, the room was very clean. Would I stay here again? Yes. But I would ask to stay on the north side away from the traffic and train noise.
Stayed 1 night in Aug 2023

10/10 Excellent

Gloria

Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.... very nice staff and accommodating for special needs.... also the onsite breakfast was awesome!
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Stayed 1 night in Jun 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got there at midnight
Clean clean clean.
Stayed 1 night in Jun 2023

10/10 Excellent

Taira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay for easy access to Benedictine College. Staff was very pleasant, comfortable bed, very clean, good breakfast.
Stayed 1 night in May 2023

10/10 Excellent

Sheryl

Stayed 1 night in May 2023

6/10 Okay

denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Megan on 7 May 2023
Hello Denise, Thank you for staying and visiting Atchison, KS. I hope you enjoyed your time while you were here!

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Very friendly and helpful staff! Romm was nice and comfortable.
Stayed 1 night in Apr 2023
Response from Megan on 7 May 2023
Hello Jamie,I am so glad your room was nice and comfortable. I am even more pleased you found our staff to be friendly and helpful. We are so happy you stayed with us. Have a great week!

10/10 Excellent

Roberta, Fowler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean and well cared for in this 6 yr old hotel. Breakfast bar was excellent (thank you Maryanne) and the staff super friendly. Would heartily recommend, will stay again!
Stayed 1 night in Mar 2023
Response from Megan on 7 Apr 2023
Thank you Robert for giving a shout out to our Breakfast Host Maryanne. I shared your comment with her and she was very humbled you mentioned her. We appreciate you leaving a review. Thank you for being our guest.

10/10 Excellent

Julie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We would definitely stay here again!
Stayed 1 night in Mar 2023
Response from Megan on 7 May 2023
Hello Julie! We are ready for you to come back when ever you are!!! Have a great week!

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Carma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atchison excellence
We love this hotel. Everything about it is excellent. It's location is also good with numerous eating options.
Stayed 1 night in Feb 2023
Response from Megan on 7 Apr 2023
Thank you so much! We appreciate your comments!

8/10 Good

Chiharu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t stop sneezing once I turned the heater on. Maybe I’m a little too sensitive
Stayed 1 night in Feb 2023

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly employees.
Stayed 2 nights in Feb 2023

10/10 Excellent

Sally

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and property. I would recommend
Stayed 1 night in Feb 2023

10/10 Excellent

Corey

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Benedictine College Visit
Very nice updates Hotel. The morning breakfast was a hit with my players. I would definitely recommend staying here if ever in town for a college visit.
Stayed 2 nights in Jan 2023

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at this hotel and I love the staff! They have always been amazing and I always recommend either Holiday or Quality to everyone who ask!
Stayed 1 night in Jan 2023

10/10 Excellent

MARK, WEST DES MOINES

Stayed 1 night in Dec 2022

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to stay in Atchison several times this summer. I tried out most hotels. This is by far the nicest in this area!
Stayed 4 nights in Sep 2022

8/10 Good

Michelle

Stayed 1 night in Sep 2022

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Atchison working at the airport off and on this summer. This in my opinion is the nicest hotel around.
Stayed 3 nights in Aug 2022

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The hotel was very clean and staff was very friendly. The free breakfast was very well stocked and nice and warm. The cinnamon rolls were delicious as were the omelets! Our son attends Benedictine College, and the hotel is very convenient for parents visiting their kids at the College. We have stayed here before and will stay again 😊. It does book fast when Benedictine holds family events, so book early!
Stayed 2 nights in Aug 2022

8/10 Good

Jeffrey

Stayed 4 nights in Aug 2022

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and the breakfast was great.
Stayed 1 night in Aug 2022

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking spots and very clean. The Lobby was very cute and had plenty of seating. The desk people were very friendly and served us with a smile. Have to say the breakfast was delicious and offered alot of food.
Stayed 5 nights in Jun 2022

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were VERY comfortable! Got a great nights sleep. Will definitely come back ♥️
Stayed 1 night in May 2022

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was I feel your 2 bedroom queen "suite" is grossly misrepresented. We booked this for 5 people expecting the 2 queen beds to be in a separate bedroom. It will all one big room. Made things very uncomfortable, but we were in for a wedding and didn't have a choice. $186 for one big room, no kitchen or separate living room is crazy. Should be advertised as a Studio Suite.
Stayed 1 night in May 2022

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay, staff was friendly and very welcoming.
Stayed 1 night in Apr 2022

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay
Always a great stay here. Excellent customer service. Very clean and comfortable
Stayed 3 nights in Apr 2022

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean lobby area and rooms, great location.
Stayed 1 night in Apr 2022

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Atchison!
Stayed 1 night in Apr 2022

10/10 Excellent

Linda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent staff. Thanks, we will see you again.
Stayed 1 night in Apr 2022

8/10 Good

Kendra, La Grange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to the river front. Benedictine College is near by for visiting.
Stayed 1 night in Apr 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel
Stayed 1 night in Mar 2022

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were especially impressed with the service by the people at the continental breakfast. They were more friendly and helpful than folks serving at most other hotels. Shirley was especially friendly and helpful. The cinnamon rolls were also delicious.
Stayed 1 night in Mar 2022

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect location to Benedictine College
It was a great stay visiting my daughter at Benedictine College and watching lacrosse.
Stayed 3 nights in Mar 2022