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Reviews of Esplendor by Wyndham Asunción

3.5 out of 5
Esplendor by Wyndham Asunción
Avenida Aviadores del Chaco 2822, casi Avenida Dr Felipe Molas Lopez, Asunción

Reviews

8.8

Excellent

Rating 10 - Excellent. 306 out of 537 reviews" "
Rating 8 - Good. 170 out of 537 reviews" "
Rating 6 - Okay. 34 out of 537 reviews" "
Rating 4 - Poor. 15 out of 537 reviews" "
Rating 2 - Terrible. 12 out of 537 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool
Stayed 1 night in May 2024

4/10 Poor

Angela

Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Carmen on 9 May 2024
Buenas estimada, agradecemos su preferencia durante su estadía en Asunción. Lamentamos mucho los inconvenientes durante su estadía y nos gustaría mejorar su próxima estadía en Asunción. Esperamos nos pueda dar una nueva oportunidad

10/10 Excellent

ranulpho

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 2 nights in Apr 2024

10/10 Excellent

MANUEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue extraordinario
Stayed 4 nights in Apr 2024
Response from Ana Victoria on 6 May 2024
Muchas gracias por el puntaje! Apreciamos mucho el reconocimiento! Esperamos poder alojarlo nuevamente.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ana Victoria on 19 Apr 2024
Muchas gracias por el puntaje! Apreciamos mucho el reconocimiento! Esperamos poder alojarlo nuevamente.

10/10 Excellent

Maile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a great price!
Stayed 3 nights in Apr 2024
Response from Ana Victoria on 19 Apr 2024
Thank you so much for your feedback! We are so happy you enjoyed your stay with us! We are constantly working to improve our services and your opinion is very important to us! Hope welcoming you back soon!

10/10 Excellent

FrAn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ana Victoria on 19 Apr 2024
Thank you so much for your feedback! We are so happy you enjoyed your stay with us! We are constantly working to improve our services and your opinion is very important to us! Hope welcoming you back soon!

10/10 Excellent

Sara, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for shopping and close to the airport.
Stayed 1 night in Mar 2024
Response from Ana Victoria on 11 Apr 2024
Thank you so much for your feedback! We are so happy you enjoyed your stay with us! We are constantly working to improve our services and your opinion is very important to us! Hope welcoming you back soon!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If staying in Asuncion this hotel is just wonderful. It’s beautiful with amazing rooms friendly staff and awesome breakfast. 10 out of 10
Stayed 2 nights in Apr 2024
Response from Ana Victoria on 11 Apr 2024
Thank you so much for your feedback! We are so happy you enjoyed your stay with us! We are constantly working to improve our services and your opinion is very important to us! Hope welcoming you back soon!

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel. I really enjoyed my stay here
Stayed 1 night in Mar 2024
Response from Ana Victoria on 11 Apr 2024
Thank you so much for your feedback! We are so happy you enjoyed your stay with us! We are constantly working to improve our services and your opinion is very important to us! Hope welcoming you back soon!

10/10 Excellent

Victor

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay. Always my first choice.
Stayed 13 nights in Mar 2024
Response from Ana Victoria on 21 Mar 2024
Thank you so much for your feedback! We are so happy you enjoyed your stay with us! We are constantly working to improve our services and your opinion is very important to us! Hope welcoming you back soon!

10/10 Excellent

matias

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in this area
Stayed 3 nights in Mar 2024
Response from Ana Victoria on 19 Mar 2024
Thank you so much for your feedback! We are so happy you enjoyed your stay with us! We are constantly working to improve our services and your opinion is very important to us! Hope welcoming you back soon!

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 2 nights in Mar 2024
Response from Ana Victoria on 23 Apr 2024
Thank you so much for your feedback! We are so happy you enjoyed your stay with us! We are constantly working to improve our services and your opinion is very important to us! Hope welcoming you back soon!

10/10 Excellent

keith, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Price wonderful sraff
Stayed 1 night in Feb 2024
Response from Ana Victoria on 8 Mar 2024
Thank you so much for your feedback! We are so happy you enjoyed your stay with us! We are constantly working to improve our services and your opinion is very important to us! Hope welcoming you back soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel! The room and bed were comfortable, the showers always had hot water, staff very friendly, and the best part was the view from our room and poolside. I joke with people who ask how I liked asuncion and honestly, the hotel was probably my favorite part. Great location close to everything. 100 percent recommend!
Response from Ana Victoria on 8 Mar 2024
Thank you so much for your feedback! We are so happy you enjoyed your stay with us! We are constantly working to improve our services and your opinion is very important to us! Hope welcoming you back soon!

10/10 Excellent

Jeannine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly, helpful and spoke English. Room was clean and spacious. Breakfast buffet was huge with hot food and so much variety. Walking distance to the shopping malls and restaurants.
Stayed 1 night in Jan 2024
Response from Ana Victoria on 8 Mar 2024
Thank you so much for your feedback! We are so happy you enjoyed your stay with us! We are constantly working to improve our services and your opinion is very important to us! Hope welcoming you back soon!

8/10 Good

Finkelstein

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ana Victoria on 1 Feb 2024
Muchas gracias por el puntaje! Apreciamos mucho el reconocimiento! Esperamos poder alojarlo nuevamente.

10/10 Excellent

MANUEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and friendship showed was beyond expectations.
Stayed 3 nights in Jan 2024
Response from Ana Victoria on 1 Feb 2024
Thank you so much for your feedback! We are so happy you enjoyed your stay with us! We are constantly working to improve our services and your opinion is very important to us! Hope welcoming you back soon!

10/10 Excellent

Victor

Stayed 9 nights in Dec 2023
Response from Ana Victoria on 1 Feb 2024
Muchas gracias por el puntaje! Apreciamos mucho el reconocimiento! Esperamos poder alojarlo nuevamente.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay there
Stayed 2 nights in Dec 2023
Response from Ana Victoria on 26 Dec 2023
Thank you so much for your feedback! We are so happy you enjoyed your stay with us! We are constantly working to improve our services and your opinion is very important to us! Hope welcoming you back soon!

10/10 Excellent

victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room incredible as always, it is a great place to stay, everytime i got to Asuncion they make my stay easy.
Stayed 1 night in Dec 2023
Response from Ana Victoria on 26 Dec 2023
Thank you so much for your feedback! We are so happy you enjoyed your stay with us! We are constantly working to improve our services and your opinion is very important to us! Hope welcoming you back soon!!!

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ana Victoria on 5 Dec 2023
Buenos días, muchas gracias por su puntuación! Nos encanta poder ofrecer las mejores experiencias a nuestros huéspedes y esperamos volver a verlo!

10/10 Excellent

FAUSTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD HOTEL THE NEIGHBORHOOD IS KIND OF NOISY BUT ONCE YOU'RE INSIDE, THERE'S PEACE AND QUIET NICE GYM AND SWIMMING POOL I WOULD DEFINITELY STAY THERE AGAIN. RECOMMENDED
Stayed 1 night in Nov 2023
Response from Ana Victoria on 5 Dec 2023
Thank you so much for choosing us again during your stay in Asunción. We appreciate your feedback. We hope to host you soon again!

10/10 Excellent

Alexia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Esplendor! Staff was really helpful and professional.
Stayed 1 night in Oct 2023
Response from Ana Victoria on 2 Nov 2023
Thank you so much for choosing us again during your stay in Asunción. We appreciate your feedback. We hope to host you soon again!

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ana Victoria on 2 Nov 2023
Muchas gracias por el puntaje! Apreciamos mucho el reconocimiento! Esperamos poder alojarlo nuevamente.

10/10 Excellent

Alexia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic and helpful. Restaurant is great! Loved going to the spa! Everything you want was there, the gym, the spa, the pool, the restaurant. Will for sure stay again if We come back
Stayed 1 night in Oct 2023
Response from Ana Victoria on 2 Nov 2023
Thank you so much for choosing us again during your stay in Asunción. We appreciate your feedback. We hope to host you soon again!

10/10 Excellent

CAROLINA, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Near to shoppings. We enjoyed our stay!
Stayed 1 night in Oct 2023
Response from Ana Victoria on 27 Oct 2023
Thank you so much for choosing us again during your stay in Asunción. We appreciate your feedback. We hope to host you soon again!

10/10 Excellent

Orlando

Stayed 1 night in Sep 2023
Response from Ana Victoria on 2 Oct 2023
Muchas gracias por el puntaje! Apreciamos mucho el reconocimiento! Esperamos poder alojarlo nuevamente.

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Sep 2023
Response from Ana Victoria on 12 Sept 2023
Thank you so much for choosing us again during your stay in Asunción. We appreciate your feedback. We hope to host you soon again!

8/10 Good

Glenn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad internet
Stayed 2 nights in Sep 2023
Response from Ana Victoria on 11 Sept 2023
Thank you so much for choosing us during your stay in Asunción. We appreciate your feedback and put into consideration to better our services and guest experience. We hope to host you soon again!

8/10 Good

Daniel

Nice hotel. Good and helpful staff.
Stayed 1 night in Aug 2023
Response from Ana Victoria on 16 Aug 2023
Thank you so much for choosing us again during your stay in Asunción. We appreciate your feedback. We hope to host you soon again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Ana Victoria on 1 Sept 2023
Muchas gracias por la puntuación! Esperamos poder recibirlo nuevamente en el futuro!

10/10 Excellent

RAVINDER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
BEST SERVICE STAFF SO GOOD
Stayed 1 night in Jul 2023
Response from Ana Victoria on 28 Jul 2023
Thank you so much for choosing us again during your stay in Asunción. We appreciate your feedback. We hope to host you soon again!

10/10 Excellent

critian

Stayed 7 nights in Jun 2023
Response from Ana Victoria on 28 Jul 2023
Muchas gracias por la puntuación! Esperamos poder recibirlo nuevamente en el futuro!

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities
Very clean. Towels changed daily. Quiet nights with earplugs and AC on. It can be noisy at times, depending on how guests behave as all floors are connected due to the open architecture. Very friendly and guest oriented staff. Excellent variety at the breakfast buffet. But it's quite loud there due to different rude guests using their mobile phone speakers in a very loud volume to listen to audio messages, videos, etc. - often at the same time. Decent gym, when guests don't take the dumbbells to their rooms. Excellent location. Walking distance from Paseo la Galería and Shopping Centre del Sol. Short ride to the airport. The sauna was very clean but no proper resting place available, just a small block to sit on. Also a small piece of the milky window foil came off in the sauna shower which means that it can be used as a "peephole" from anyone that's on the balcony. Systemic security issues: 1) Anyone from outside can access all floors with the elevator. 2) No spyhole in door nor bar/chain. So there is no way to check who is outside the door. 3) Staff entered the room in spite of it being locked as they can not tell if it's locked until they opened it. This was unpleasant for everyone involved. The only thing keeping staff out is the "do not disturb" cardboard notice outside the door. I might consider staying again in spite of these issues. But I'd try other places first. Hope these issues get addressed and guests/people learn to be mindful of others again.
Stayed 13 nights in Apr 2023
Response from Josephine Otero on 16 May 2023
Dear Carmen, Thank you very much for choosing us for your stay.Just as we have discussed during your stay, we will take your comments into account to continue improving the experience.We hope you give us a new opportunity.SincerelyJosephine OteroGeneral manager

10/10 Excellent

Gonzalo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean, spacious room (upgrade). Services were fine. Would be good to have some space for clothes other than hangers, no drawers available.
Stayed 2 nights in Apr 2023
Response from Ana Victoria on 5 May 2023
Thank you so much for choosing us during your stay in Asunción. We appreciate your feedback and put into consideration to better our services and guest experience. We hope to host you soon again!

10/10 Excellent

Enrique Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con buena ubicación y moderno.
Hotel bien ubicado. Habitación cómoda y luminosa. Desayuno variado. El servicio es muy bueno.
Stayed 1 night in Apr 2023
Response from Ana Victoria on 4 Apr 2023
Muchas gracias por el feedback! Apreciamos mucho el reconocimiento! Esperamos poder alojarlo nuevamente

10/10 Excellent

Oscar, san diego

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an early 5am flight and they delivered our breakfast to our room the night before.
Stayed 1 night in Mar 2023
Response from Ana Victoria on 1 Apr 2023
Thank you so much for your feedback! We hope welcoming you back soon

8/10 Good

matias

Stayed 2 nights in Mar 2023
Response from Ana Victoria on 21 Apr 2023
Muchas gracias por el puntaje! Apreciamos mucho el reconocimiento! Esperamos poder alojarlo nuevamente.

10/10 Excellent

Victor

Stayed 1 night in Mar 2023
Response from Ana Victoria on 1 Apr 2023
Muchas gracias por la puntuación! Esperamos poder recibirlo nuevamente en el futuro!

8/10 Good

Edgar, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Ana Victoria on 13 Mar 2023
Muchas gracias por la puntuación! Esperamos poder recibirlo nuevamente en el futuro!

10/10 Excellent

Myriam

Travelled with family
Liked: Cleanliness, staff & service, amenities
El hotel es muy bueno ,el personal excelente servicio ,sólo le falta mantener como la manija de la puerta del baño estaba rota !! Después volvería a este hotel todo estuvo excelente !!
Stayed 4 nights in Feb 2023
Response from Ana Victoria on 3 Mar 2023
Muchas gracias por su feedback, estamos trabajando constantemente para mejorar nuestros servicios y su opinión es muy importante para nosotros. Esperamos poder volver a hospedarla.

10/10 Excellent

Carlos

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great!!!
Stayed 1 night in Feb 2023
Response from Ana Victoria on 3 Mar 2023
Thank you so much for your feedback! We hope welcoming you back soon

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Ana Victoria on 1 Feb 2023
Muchas gracias por la puntuación! Esperamos poder recibirlo nuevamente en el futuro!

10/10 Excellent

Nancy

Response from Ana Victoria on 13 Apr 2023
Muchas gracias por la puntuación! Esperamos poder recibirlo nuevamente en el futuro!

10/10 Excellent

LEVENT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is very nice hotel, in the heart of Asunción, We were 4 couples and all of us were happy.
Response from Ana Victoria on 22 Dec 2022
Thank you so much for your feedback! We hope welcoming you back soon

10/10 Excellent

Peter, Santiago colina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Response from Ana Victoria on 22 Dec 2022
Thank you so much for your feedback! We hope welcoming you back soon

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto!
Stayed 1 night in Nov 2022
Response from Ana Victoria on 25 Nov 2022
Muchas gracias por el feedback! Apreciamos mucho el reconocimiento! Esperamos poder alojarlo nuevamente

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022
Response from Ana Victoria on 14 Nov 2022
Muchas gracias por el feedback! Apreciamos mucho el reconocimiento! Esperamos poder alojarlo nuevamente

6/10 Okay

Michael, Houston

Travelled with family
Liked: Staff & service
The property is starting to be a bit run down. The sofa and coffee table in our room was terrible. The are so low to the floor one would think they were in Japan. The king bed was very comfortable. There was no micro or coffee maker in the room. The breakfast was very good.
Response from Carmen Ferreira on 15 Nov 2022
Dear Micahel, thank you so much for choosing us during your stay in Asunción. We appreciate your feedback and put into consideration to better our services and guest experience. We hope to host you soon again!