Exterior

Reviews of Hotel Angoulême Le Saint Gelais

4 out of 5
Hotel Angoulême Le Saint Gelais
12 rue du Père Deval, Angouleme

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 112 reviews" "
Rating 8 - Good. 20 out of 112 reviews" "
Rating 6 - Okay. 3 out of 112 reviews" "
Rating 4 - Poor. 4 out of 112 reviews" "
Rating 2 - Terrible. 0 out of 112 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Mar 2024
Response from Reception on 14 Mar 2024
Dear Guest,We sincerely thank you for sharing with us your opinion about the experience we made you live and are glad to see that you fully enjoyed it. It was a real pleasure to host you. Sincerely Yours, Desk reception

10/10 Excellent

Mr.Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel. Wonderful room. Good breakfast. It’s a pity the restaurant is closed.
Stayed 1 night in Jan 2024
Response from Reception on 14 Jan 2024
Dear guests,Thank you so much for your lovely comment.We hope to welcome you again when our restaurant will be open.Kind regards,The reception

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception on 29 Dec 2023
Cher client,Nous vous remercions pour cette note honorable !Nous serons très heureux de vous accueillir à nouveau parmi nous si vous faites escale dans notre ville.Bien à vous,La Réception

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel, a short uphill walk to the downtown downhill after dining at one of the many fine restaurants in Anguileme. The restaurant on site was not open at the time.
Stayed 2 nights in Oct 2023
Response from Reception on 18 Nov 2023
Dear guest, Thank you for sharing your feeling about your stay in our hotel. It is a pleasure for us to know that you enjoyed it.indeed our restaurant is closed saturday for lunch and sunday and monday all the day. Sincerely, Your Receptionist

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from La Réception on 6 Apr 2024
Cher client, Nous tenons à vous remercier de cette excellente note et serions ravis de vous accueillir de nouveau lors de votre prochain séjour à Angoulême. Bien Cordialement, La Réception

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Superb! I would highly recommend this hotel, it was beautiful and the staff were all so welcoming and helpful. A hidden gem.
Stayed 1 night in Sep 2023
Response from Desk reception on 6 Apr 2024
Dear Guest, What a pleasure to discover your review about your stay among us !! We would like to thank you for this excellent grade and your kind comment.Looking forward to hosting you again soon, Kind Regards, Desk Reception

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel St Gelais
Very friendly and helpful staff, great food from the resturant, the rooms are spaceous and clean. Pillows are a little uncomfortable but the beds are great.
Stayed 5 nights in Aug 2023
Response from Desk reception on 6 Apr 2024
Dear Guest, We would like to sincerely thank you for taking the time to share your opinion about the experience you have lived in our hotel and are truly glad to see that our tems have managed to make you leave a pleasant stay. Looking forward to seeing you next summer, Sincerely Yours, Desk Reception

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful quality hotel in stunning surroundings, fabulous room and staff.
Stayed 1 night in Jul 2023
Response from Reception on 3 Aug 2023
Dear guest, Thank you for sharing your feeling about your stay in our hotel. It is a pleasure for us to know that you fully enjoyed it. Sincerely, Your Receptionist

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful small boutique hotel a stones throw from the old part of Angouleme, hadnt planned to stay in Angouleme, but the town and and this woderdul hotel were a great find.
Stayed 2 nights in Jul 2023
Response from Reception on 3 Aug 2023
Dear guest,This is with great joy that we read your post-stay comment. We are happy that you were able to discover both our hotel and the old town of Angoulême.Remaining at your disposal for any question.Kind regards,The Reception

10/10 Excellent

eyal

Liked: Cleanliness, property conditions & facilities
A beautiful place right at the hart of town. Walkable to the old city center with its municipality building and lots of restaurants. Staff is really wonderful
Stayed 1 night in Jul 2023
Response from Reception on 3 Aug 2023
Dear guest, Thank you for your kind review ! We are delighted that you enjoyed your stay and your tour in the old city. Looking forward to welcome you again.Sincerely, Your Receptionist

10/10 Excellent

lesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful place! Loved the room, clean, spacious and tidy. Bed was very comfortable. Had requested late check-in and email answered quickly and efficiently. Opted for breakfast and this was absolutely delicious. Our first time in Angouleme and there is so much to do and explore. Would be back in a heartbeat to experience Sainte Gelais again.
Response from Reception on 3 Aug 2023
Dear guest,We are honored to read your glowing review. Thank you so much. We will be very happy to welcome you again if you come to our city again.Kind regards,The Reception

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel in central location right by the Old Town. Parking was in the grounds. Service was excellent, particularly Pierre Louis.
Stayed 1 night in Jun 2023
Response from Desk reception on 6 Apr 2024
Dear Guest, We would like to thank you for taking the time to write this kind review about your stay among us and are truly glad to see that you have fully enjoyed the location, the facilities and the team members. We will not miss to tell our colleague that you really appreciate his job. Lookign forward to welcoming you again the next time you come to Angoulême, Kind Regards, Desk Reception

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Angouleme. The staff there were very helpful and lovely too.
Stayed 1 night in May 2023
Response from Desk reception on 6 Apr 2024
Dear Guest, We sincerely thank you for taking the time to share your opinion about the experience we made you live and are glad to see that the daily hard work of our teams make you live a pleasant stay. It was a real pleasure to host you.Looking forward to welcoming you again soon, Sincerely Yours, Desk Reception

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Hotel Angouleme
Lovely stay at Hotel Angouleme. The room was HUGE and have a lovely view (exactly like the picture), very friendly staff and a short walk into the main town for restaurants
Stayed 1 night in Dec 2022
Response from Reception on 27 Jan 2023
Dear Guests, Thank you for choosing our hotel for your stay. We are happy that it met your expectations and will be very happy to welcome you again. See you soon in Angoulême! Warmly,

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Super hotel, very friendly and efficient staff. Excellent restaurant on site. Swimming pool an added bonus.
Stayed 1 night in Jul 2022
Response from Hôtel Saint Gelais on 23 Jul 2022
Cher client, Nous vous remercions sincèrement pour votre aimable commentaire. Nous sommes ravis d'avoir su vous satisfaire. Je vous souhaite une agréable soirée, Bien chaleureusement, Votre réceptionniste.

10/10 Excellent

Melanie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fabulous place just outside the walls of Angouleme. Quirky decor. Lovely little pool.
Stayed 2 nights in Jul 2022
Response from Hôtel Saint Gelais on 23 Jul 2022
Cher client, Nous vous remercions sincèrement pour votre aimable commentaire. Nous sommes ravis d'avoir su vous satisfaire. Je vous souhaite une agréable soirée, Bien chaleureusement, Votre réceptionniste.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. My only comment is the terrace off our room should be swept and the the outdoor furniture needs cushions and a bit of dusting.
Stayed 2 nights in Jun 2022
Response from Hôtel Saint Gelais on 23 Jul 2022
Cher client, Nous vous remercions sincèrement pour votre aimable commentaire. Nous sommes ravis d'avoir su vous satisfaire. Je vous souhaite une agréable soirée, Bien chaleureusement, Votre réceptionniste.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Nice place
Nice place
Stayed 1 night in Jul 2022
Response from Hôtel Saint Gelais on 29 Jul 2022
Dear Andrew, Thank you very much for your warm comment. That is very nice from you. I wish you a wonderful day, Best regards, Your receptionist.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
A whole hearted recommendation
A truly excellent hotel in terms of facilities, and dinner and breakfast. Great swimming poll. Excellently situated, albeit difficult to locate the entrance whilst driving (in the end, we discovered how to het there on foot!!) Staff mostly charming and efficient, although several were obviously in early training.
Stayed 1 night in Jun 2022
Response from Hôtel Saint Gelais on 23 Jul 2022
Cher client, Nous vous remercions sincèrement pour votre aimable commentaire. Nous sommes ravis d'avoir su vous satisfaire. Je vous souhaite une agréable soirée, Bien chaleureusement, Votre réceptionniste.

10/10 Excellent

David, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the old town; you walk up the hill past the church, go though a tunnel under the city walls and you are there. The hotel grounds are beautiful.
Stayed 6 nights in Apr 2022
Response from Desk reception on 7 Apr 2024
Dear Guest, We would like to thank you for taking the time to share your opinion about your stay among us and are glad to see that you were amaze by the location and the charm of the hotel. Looking forward to welcoming you again soon, Sincerely Yours, Desk Reception

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely winter stay
lovely place to stay - cosy even in winter - great welcoming staff-good location for city centre. Nice mix of old characterful building with modern touches.
Stayed 3 nights in Dec 2021
Response from Desk reception on 6 Apr 2024
Dear Guest, We would like to thank you for taking the time to share your opinion about your stay among us and are glad to see that the location, the staff and even the design of the hotel have made your stay unforgettable. Looking forward to hosting you again, Kind Regards, Desk Reception

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from La Réception on 6 Apr 2024
Cher client, Nous tenons à vous remercier pour cette excellente note qui nous nous ravie !Au plaisir de vous accueillir de nouveau lors de votre prochain passage à Angoulême, Bien Cordialement, La Réception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location perfect stay
Excellent hotel perfect location.would stay again if in the area
Stayed 1 night in Dec 2021
Response from Desk reception on 7 Apr 2024
Dear Guest, We want to thank you for the perfect grade you gave us and your kind comment. It was a real pleasure to host you. Looking forward to welcoming youagain the next time you come to our charming city, Kind Regards, Desk Reception

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Fantastic hotel! Highly recommended. Staff is friendly and wonderful restaurant to be discovered.
Stayed 1 night in Nov 2021
Response from Desk reception on 7 Apr 2024
Dear Guest, Thank you for this perfect grade and your lovely comment. Our team members do their best every day to deliver a high quality service and we are glad to see that, trough that, we managed to make you live a pleasant stay. Looking forward to welcoming you again, Best Regards, Desk Reception

10/10 Excellent

Mrs J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from La Réception on 7 Apr 2024
Cher client, Nous vous remercions pour cette excellente note et espérons de tout cœur avoir le plaisir de vous accueillir de nouveau à l'occasion d'un prochain séjour. Bien Cordialement, La Réception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise in Angouleme
It was a modern and comfortable hotel next to an old church, with a swimming pool too! We had trouble finding it but we were looking right into it. Didn’t think we could drive through the arched driveway! Enjoyed outdoor dining on site.
Stayed 1 night in Sep 2021
Response from Desk reception on 7 Apr 2024
Dear Guest, We would like to thank you for this grade and your lovely comment. We are glad to see that we managed to make you live a pleasant stay and hope to welcome you again. It was a real pleasure to host you. Kind Regards, Desk Reception

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and the staff was very accommodating. My only complaint is that the room was freezing, turning up the heat made the loft unbearably hot so keeping the temperature down meant it was freezing downstairs.
Stayed 1 night in Jan 2021
Response from Desk reception on 13 Apr 2024
Dear Guest, We sincerely thank you for taking the time to let us know your opinion about your stay among us and are glad to see that you have enjoyed it. Concerning the problem you had, we know that it is a bit complicated to manage to temperature into the room you stayed in because of the mezzanine, but you should have come to the reception and tell us because we could lend a mobile radiator to keep you warm in the living room. Looking forward to welcoming you again the next time you will come to vist our charming city, Kind Regards, Desk Reception

8/10 Good

Bianca, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Boutique hotel with an amazing location and quaint art-deco style decor. Nice staff and pool with a decent breakfast selection, although would have expected fresh fruit for the price. Would definitely stay here again!
Stayed 1 night in Jul 2020
Response from Desk reception on 7 Apr 2024
Dear Guest, We sincerely thank you for taking the time to share your opinion about your stay among us and are glad to see that you have fully enjoyed it. Concerning the breakfast, it does provide fresh fruits and is composed of numerous and various products like fruits juices, pastries, jams, cereals, hot drinks, jam, cheese, etc… We also have an egg machine wich allows all of our guests to choose how they want their egg to be cooked. Looking forward to welcoming you again soon the next time you come to our charming city. Kind Regards, Desk Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent restaurant and hotel service.
Stayed 1 night in Aug 2019
Response from General manager on 29 Aug 2019
Dear guest, Thank you very much for taking the time to post this highly positive review following your stay at the Saint Gelais. I have relayed your congratulations to the staff and especially to the restaurant team and they are truly touched by your kind words. We hope to have the pleasure of welcoming you back soon! Best regards,

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from General manager on 29 Aug 2019
Dear Guest, We thank you for taking the time to share your feedback following your stay at Saint Gelais Hotel. The entire team was pleased to read your nice note about our staff and the service they provide. We hope to have the pleasure of welcoming you back, Warmest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019
Response from General Manager on 4 Aug 2019
Dear guest, We would like to thank you for sharing with us your opinion following your stay. We are delighted to read your note. We hope that we will have the pleasure of welcoming you back soon and providing you another unforgettable moment in Angoulême. Best Regards.

10/10 Excellent

Jag, UK

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Every aspect of our stay was fantastic, the facilities, the service, the room, the food and the location. The support from the staff was particularly noteworthy. We are fortunate in not having to usually make specific requests of hotels, but on this occasion we needed their assistance in parking our car. That request was handled quickly, efficiently and effortlessly. We would not go anywhere else in Angouleme and look forward to returning.
Stayed 1 night in May 2019
Response from General Manager on 25 May 2019
Dear Guest, Your words of praise are much appreciated and of course shared with our staff, thank you. We are pleased that you appreciated the hotel's facilities, service, room, food and location. Thank you for taking the time and effort to write on Expedia. Looking forward to welcoming you again very soon, With best regards,

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
Stunning recently opened hotel in a beautifully converted convent in the heart of Angouleme. We had a large room on the ground floor that was beautifully appointed and spacious with a corner sofa. There was a large modern bathroom and everything was very clean. Designer shower cubicle looked lovely but as it had no shower curtain, water leaked all over the bathroom on use. Buffet style breakfast with wide range of options available was plentiful and relaxed. Would highly recommend this hotel.
Stayed 1 night in Sep 2018

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The staff were really helpful. The restaurant was closed on the Monday but the staff were able to produce an excellent meal for those residents who did not want to go to the city to eat.
Stayed 1 night in Jul 2018
Response from COLLIN Jonathan on 12 Sept 2018
Madam, Sir, Thanks for commentary, we aprecciate it very well. Best regards,

6/10 Okay

Ann, New York NY

Liked: Cleanliness, room comfort
Posh, decorated to the nines, but poor facilities
I got a negative impression of Angouleme the moment I left the train station and saw how ugly and run down the place is. The hotel is an eight euro cab away in a sort of outskirts area. To get to the nice historic center, which is just a ten minute walk, you have to cross several winding roads where people drive rather fast. The hotel grounds are borderline unkempt and under-landscaped. For a country-ish hotel, there are few facilities. One of the reasons I chose the hotel was its offering a fitness center - this turned out to be two machines in a semi public enclosure, no weights, no treadmill. The welcome was snippy and the personnel did not seem eager to please, even though the hotel appeared to be half empty. I think they are mainly a restaurant (so much for the "silence") and if they fill a room or two they are happy. Yes, the room was very nice but thee was no reason to spend any time in the hotel other than to sleep.
Stayed 1 night in Jul 2018
Response from COLLIN Jonathan on 25 Jul 2018
Dear, We have taken into account your remarks. Know that we agree with you and aware of the problem for our fitness facilities and will fix it soon. However, be aware that water and coffee available in the room are free of charge. In the hope of seeing you again to regain your confidence, we wish you a pleasant day. Regards, COLLIN Jonathan receptionnist

8/10 Good

Mrs J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
à refaire
very quit and beautiful place
Stayed 1 night in Oct 2017
Thank you for your comment. Hope to see you again soon. The direction

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angouleme's finest.
An Excellent central location, yet living up to the "Relais du Silence" expectation. An old building modernised tastfully. Excellent service. Food outstanding.
Stayed 2 nights in Mar 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in peaceful setting
Large modern room , staff were very friendly and helpful. Very nicely appointed hotel in a tranquil garden setting.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to be in Angouleme
Beautiful property with very large and beautiful rooms. Large bathroom. Very stylish and lots of amenities. Location is quiet but very hilly. However I did walk to main part of town where there were great restaurants and shopping. Very pleased with my stay at St Gelais.

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Angouleme
Very good place to stay. Very nice property and decoration, the owner really invested a lot to make this place beautiful. I spoke with one of the owners both at check in and check out, and got very impressed with their kindness and desire to do well.

10/10 Excellent

Marie-Anne

Stayed 1 night in Feb 2024
Response from Reception on 3 Mar 2024
Chers clients,Grand merci pour cette note !Nous serons heureux de vous revoir lors de votre prochaine visite à Angoulême.Bien à vous,La Réception

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel parfait
Petit séjour d'une nuit dans cet agréable hôtel bien situé pour visiter Angoulême. Très bon accueil, belle décoration, belle chambre et literie très confortable. Bon petit déjeuner sucré et salé avec d'excellentes viennoiseries. Nous y reviendrons sans hésiter si nous revenons sur Angoulême.
Stayed 1 night in Jan 2024
Response from Reception on 14 Jan 2024
Chers clients,Merci infiniment pour votre agréable commentaire.Nous sommes ravis que votre séjour dans notre hôtel ait répondu à vos attentes.Nous aurons plaisir à vous accueillir à nouveau lors d'une escale à Angoulême.Bien à vous,La Réception

10/10 Excellent

Antoine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à rajouter, juste parfait!
Je recommande chaudement cet hôtel. Le personnel est au top. Chose rare de nos jours.
Stayed 3 nights in Dec 2023
Response from Reception on 18 Dec 2023
Monsieur Bonjour,Nous vous remercions pour ce chaleureux commentaire nous concernant et vous retournons le compliment.Il est chose aisée de satisfaire nos clients lorsque ceux-là nous le rendent aussi bien que vous.Excellente journée.Sincèrement,La réception.

4/10 Poor

arnaud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Mauvaise nuit sur Angoulême. A l’hôtel saint gelai
Voisinage horrible Nous n’avons pas pu fermer l’œil avant 3h du matin
Stayed 1 night in Nov 2023
Response from Reception on 17 Nov 2023
Chers clients,Nous vous remercions d'avoir choisi notre hôtel pour votre étape à Angoulême.Nous regrettons toutefois que votre séjour se soit déroulé ainsi. Habituellement, notre quartier est des plus calmes, offrant la quiétude d'une parcelle résidentielle sereine.Les fêtes de voisinage tardives sont hélas indépendantes de notre volonté, malgré l'insonorisation de nos chambres.Nous espérons malgré tout vous revoir si vous désirez ne pas rester sur cette mauvaise note.Bien à vous,La Réception

4/10 Poor

Cecile

Travelled with family
Disliked: Cleanliness
Accueil très bien Cependant pour 4 étoiles la propreté des toilettes reste négligé et l’évacuation de la douche ne se fait pas Il est regrettable de voir un site aussi beau avec des désagréments de la sorte. Ces soucis ont été signalé et même pas un mot d’excuses Pour ma part nous n’y retournerons pas
Stayed 1 night in Oct 2023
Response from Reception on 18 Nov 2023
Chère Cliente, Nous vous remercions d'avoir pris du temps afin de nous laisser votre avis sur votre séjour.L'équipe de réception vous présente ses excuses pour ces désagréments qui quand bien même exceptionnels, sont inacceptables.Concernant votre avis sur la propreté des toilettes et l'évacuation de notre douche, sachez que nous en sommes désolé, nous faisons le maximum pour proposer un service de qualité et je puis vous assurer que les pôles concernés ont pris bonne note de votre commentaire. Si d'occasion vous étiez amené à revenir chez nous, nous serions ravies de pouvoir vous démontrer notre bonne volonté. Respectueusement, l'équipe de réception.

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Original. Confortable. Très bel environnement. Personnel adorable.
Stayed 1 night in Oct 2023
Response from Reception on 17 Nov 2023
Chers clients,Nous sommes ravis de lire votre commentaire.Merci beaucoup d'avoir choisi notre hôtel pour ce séjour à Angoulême.Nous transmettons à nos équipes vos félicitations et serons heureux de vous accueillir à nouveau.Bien à vous,La Réception

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel d'étape
Bon hôtel, bien situé dans la vielle ville d'Angoulême, très au calme. Cet hôtel est doté d'un bon restaurant et, séjournant en août, nous avons pu apprécier la terrasse.
Stayed 1 night in Aug 2023
Response from Reception on 17 Nov 2023
Chers clients,C'est un plaisir de vous lire et nous sommes heureux que vous ayez apprécié notre hôtel comme notre restaurant.Nous avons à cœur d'offrir de belles expériences à nos invités. Vous êtes les bienvenus pour votre prochaine visite dans notre ville.Bien à vous,La Réception

8/10 Good

STEPHANIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil.Un dîner au restaurant de l’hôtel qui fut succulent.seul bémol la douche qui n’est pas très pratique. La chambre est parfaite pour une famille et spacieuse.Il faudrait penser à aspirer les têtes de lit entre chaque changement.Personnel au petit soin pour sa clientèle.
Stayed 2 nights in Oct 2023
Response from Reception on 17 Nov 2023
Chers clients,Nous vous remercions chaleureusement pour votre commentaire et transmettons à toutes nos équipes vos encouragements.Nous prenons en considération votre suggestion au sujet de l'ergonomie de nos douches.Nous ferons en sorte à l'avenir de veiller à la parfaite tenue de nos chambres.Dans l'attente de vous accueillir à nouveau, nous vous remercions.Bien à vous,La Réception

10/10 Excellent

karine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Reception on 17 Nov 2023
Chers clients,Grand merci pour cette note !Nous serons heureux de vous revoir lors de votre prochaine visite à Angoulême.Bien à vous,La Réception