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Reviews of Hotel Canal View

2 out of 5
Hotel Canal View
5 Singel, Amsterdam

Reviews

7.2

Good

Rating 10 - Excellent. 103 out of 408 reviews" "
Rating 8 - Good. 128 out of 408 reviews" "
Rating 6 - Okay. 94 out of 408 reviews" "
Rating 4 - Poor. 48 out of 408 reviews" "
Rating 2 - Terrible. 35 out of 408 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Djibril

Liked: Cleanliness, staff & service
Disliked: Amenities
Melvin was great from the on set of my trip. Understanding and customer focused service from him was much appreciated. He let me use his charger for my stay, very accommodating and honest. It was a little warm in my room which was surprising. Great thing is the windows open nice and wide. Great mattress and pillows. Thanks Melvin, appreciate you fully. Cheap accommodation in the heart of central Amsterdam, it’s true to its rating ( ** ) but the service and location was far superior.
Stayed 2 nights in Apr 2024

6/10 Okay

Charlotte

Stayed 2 nights in Apr 2024

8/10 Good

David, boca raton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your looking for a place near the train station and small efficient rooms that have your own bathroom and shower this place will be fine
Stayed 16 nights in Apr 2024

10/10 Excellent

Timothy

Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Stayed 2 nights in Mar 2024

6/10 Okay

Hye Kyoung

Travelled with family
Liked: Staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for your hospitality. I left the key outside your office door on the wooden shelving.
Stayed 1 night in Feb 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple room, simple price
Stayed 1 night in Feb 2024

8/10 Good

John de

Liked: Cleanliness, amenities, property conditions & facilities
Small apartment. Street noise on Saturday night. Otherwise it is quiet. Close to Amsterdam Centraal which makes for an easy connection to Schiphol airport.
Stayed 4 nights in Feb 2024

10/10 Excellent

Meltem

Stayed 1 night in Feb 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed this weekend with my Mrs and we had a fabulous time the guy on the reception was really nice so kind. Room was ideal for us clean and had a big to with sports channels. Shower was good, room wasn’t very big but it was perfect if there is 2 of you. We’d defiantly stay again and will be later on in the year
Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible Service
The room was extremely cold both nights of our stay. When we contacted the manager of the hotel for some additional assistance with heating for our stay. He told us he would provide a heater but it was never give to us during the stay. Both of the nights were extremely cold and we had no heat.
Stayed 2 nights in Dec 2023

6/10 Okay

BLAISE

TV doesn’t work Bathroom very small No elevator Building very thin …
Stayed 2 nights in Dec 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very good service, and very accommodating. Excellent arra
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
Worst experience ever!
No towels were provided and no extra toilet paper. When we entered the unit there was only half a roll of toilet paper there. The Host/owner stays outside of the property and left a phone # to contact him. When we required towels/toilet paper no answer. The washroom was tiny and horrible, sink is inside the shower and there is no standing space. Feels cloister phobic. The day we checked out we contacted host since he was not at property, he arrived and said you could have just left the key on the door why did you call me, when he didn’t even give us instructions in the first place. Usually all hotels I’ve stayed at you check out with an agent or front desk. He also did not acknowledge the fact that nothing was provided. Definitely not worth what we paid!! There was nothing good about this hotel except the view from the window! Worst experience ever!
Stayed 1 night in Dec 2023

2/10 Terrible

Ege

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station. Hotel was on a street great for strolling. Quiet, for the most part.
Stayed 3 nights in Nov 2023

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty, dangerous and stank of tobacco.The rear room was small
Stayed 1 night in Nov 2023

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a backpackers hotel. No usable sink. Tiny sink in the shower with no mirror. Linen was questionable. Good location near Central Station but disappointing. Video/TV did not work. One old towel provided. Loud when guests flushed toilet.
Stayed 1 night in Nov 2023

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. The smoke smell was overwhelming, the comforter felt grimy. There was no toilet paper and we were kept up by what sounded like rats in the walls which is likely due to the presence of a large rat's nest outside the window that opened to the walls of 3 other buildings. We left after the first night and ate the cost. You could not pay me to stay here again.
Stayed 2 nights in Oct 2023

8/10 Good

Julián

Travelled with family
Liked: Staff & service, amenities
Good location
Stayed 2 nights in Oct 2023
Response from Team Hotel Canal view on 16 Oct 2023
Thank you for your review

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Team Hotel Canal view on 17 Oct 2023
Thank you for your review

6/10 Okay

YUK-LEUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with nice view. No reception, need to email or call to get what you want. But their response is fast.
Stayed 1 night in Oct 2023
Response from Team Hotel Canal view on 14 Oct 2023
Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, beds were comfy and has a nice view of the canal. Good location, near the train station and within walking distance of all the attractions. Only issue was the small bathroom.
Stayed 2 nights in Oct 2023
Response from Team Hotel Canal view on 8 Oct 2023
Thank you for your review

8/10 Good

Jeffrey

Stayed 2 nights in Sep 2023
Response from Team Hotel Canal view on 2 Oct 2023
Thank you for your review.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, good location
Room was very spacious and with lots of natural lighting. Bathroom had a bit of a bad smell (normal in old sewer systems). Location was great, 3 blocks from train station and 1 block from shopping area. Only drawback are the stairs they are very narrow and steep - very hard to maneuver your luggage
Stayed 3 nights in Sep 2023
Response from Team Hotel Canal view on 29 Sept 2023
Thank you for your review.

4/10 Poor

Monika

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the price
The room was very small and basic, with windows facing a blank wall. The bathroom was cramped and mouldy, with water dripped through the ceiling and the light fittings. The owner helped us carry the luggage upstairs - we would have struggled otherwise as the stairs are extremely steep. The only good thing about the hotel is a good location.
Stayed 1 night in Sep 2023
Response from Team Hotel Canal view on 24 Sept 2023
Thank you for your review. We have fixed the bathrooms ceiling after your departure.

10/10 Excellent

Malcolm

Stayed 2 nights in Sep 2023
Response from Team Hotel Canal view on 21 Sept 2023
Thank you for your review.

10/10 Excellent

David

Stayed 3 nights in Sep 2023
Response from Team Hotel Canal view on 8 Oct 2023
Thank you for your review

6/10 Okay

shelley

Disliked: Property conditions & facilities, room comfort
The check in process was a little weird….had to ring the bell and wait for the guy next door to come out and let us in. He seemed to be asleep both times. The room was very hot with no AC and the windows could hardly be cracked - they were old heavy wood windows with nothing to hold them up with. There were also no blinds or curtains on the canal facing windows so we felt like everyone walking by on the street could see us laying in bed…..
Stayed 1 night in Aug 2023

4/10 Poor

Sergey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Andreas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Was ok and would use again, very basic but had everything I needed. Good location.
Stayed 2 nights in Apr 2023
Response from Team Hotel Canal view on 16 Aug 2023
Thank you for your review.

6/10 Okay

Nazmoon

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The room was very basic, bathroom to small, no showers door. The location had a great view of the canal, close to the train station, shopping, restaurants and walkable.
Stayed 2 nights in Aug 2023

8/10 Good

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a weekend stay.
Stayed 3 nights in Aug 2023
Response from Team Hotel Canal view on 7 Aug 2023
Thank you for your review

8/10 Good

Jorge Paul, ORMOC CITY

Liked: Cleanliness, staff & service
It was near to centraal station and the shopping area.
Stayed 2 nights in Jul 2023
Response from Team Hotel Canal view on 3 Aug 2023
Thank you for your review.

4/10 Poor

Sonia

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jul 2023

6/10 Okay

Zaw Win

Good location. no staff/ difficult to contact with staff
Stayed 1 night in Jul 2023
Response from Team Hotel Canal view on 2 Aug 2023
Thank you for your review. You may easily notify our staff either by ringing the bell or by email. We can assist you.

2/10 Terrible

Elliot

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This is a bedsit NOT a hotel!
This must be the grottiest 'hotel' in Amsterdam. We had two rooms - second and top floor - the top floor stunk of cigarette smoke ingrained in everything (I suspect a smoker lives in this room when the hotel isn't booked as opening the window for 2 days did nothing!). The bed is U shaped and so uncomfortable - it should have been changed many years ago. The room has mosquitos squashed all over the walls, grubby hand marks on white walls, and nothing had been cleaned properly. The shower consists of a shower with hand basin (cold tap only), a loo that you need to be a contortionist to sit on. The place needs a very very deep clean. On the Sat night there was a rave in one of the neighbouring properties which started after midnight and finished at 7am, you could hear was the base thumping and people shouting all night. The only redeeming feature of this place is the location - and even that was ruined by the rubbish dumped in front and a dozen seagulls squawking all morning following the all night rave! This is not a hotel, but 6 bedsit rooms that they've converted on the cheap to include a shower. It reminded me of backpacking through SE Asia 25 years ago, apart from the price - this was not a cheap couple of nights GBP1,000 for 2 rooms - I regret choosing this place and either should have spent more, or stayed at the Ibis, or moved further out of the centre. Be warned.
Stayed 2 nights in Jul 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome And close to Everything
Stayed 1 night in Jul 2023
Response from Team Hotel Canal view on 11 Jul 2023
Thank you for your review.

8/10 Good

Montse

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pictures don’t do justice to the actual rooms. I stayed two nights with my husb and MIL in a triple room, and it was way more spacious than I thought it would be. The stairs can be complicated for anyone with restricted mobility but other than that it’s totally fine. Location is GREAT, our room was clean and the king size bed was very comfortable. Little noisy in the morning due to neighbors yelling. We arrived later than expected and the host waited for us to check us in (let him know your arrival time beforehand) he was very friendly and helpful. Would book again.
Response from Team Hotel Canal view on 9 Jul 2023
Thank you for your review.

10/10 Excellent

James, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really basic. A room, a window that opens, a really basic bathroom, a television and that is it really. Limited window for check in as well. But at that point, wow, the staff here was so helpful and friendly.
Stayed 1 night in Jun 2023
Response from Team Hotel Canal view on 21 Jun 2023
Thank you for your review.

10/10 Excellent

Domina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location, great host (he let us leave our bags at the property after the check out). It was clean, the bathroom was a little small and the stairs are steep but its great value for the money.
Response from Team Hotel Canal view On on 17 Jun 2023
Thank you for your honest review. We look forward to welcoming you next time.

10/10 Excellent

Mary, Esquimalt

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful area opposite the canal on Singel street, and easy to walk to from the central train station. The staff member who greeted us at reception, Melvin, was very helpful and did his best to make us comfortable, but… The room #5 (and there are only 5) was up three flights of very narrow curved staircases which were difficult to navigate with suitcases. It was a tiny room with a slanted ceiling, as it was the attic, and would not be suitable for anyone tall. There were no bedside tables, a tiny bathroom with a tiny corner sink which was right in the shower, no cupboard or hangars and only 4 hooks on an over the door-type attachment. Very bare bones accommodation, not good value.
Stayed 1 night in Jun 2023
Response from Team Hotel Canal view on 13 Jun 2023
Thank you for your review.

6/10 Okay

Sally

Disliked: Staff & service
The hotel had only its name printed on a wooden door- it was a bit hard to find. We were on the third floor and had to use a tight semi spiral staircase with very narrow steps. The window looked out at a brick wall and someone had used the windowsill as an ashtray. The bed was comfortable. It was a very bare bones room.
Stayed 1 night in May 2023

4/10 Poor

Tom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i completely agree with the april 15th review. If you have no expectations you will be fine ! I spent 3 days in largest room overlooking the canal, but everyday I walked through a mini construction site, painting, plastering etc. They apparently installed mini towel hooks on bathroom door while I was out one day. I had to ask for hand towels but they did not provide facecloths.... There was an odour of 'POT' on my linens and comforter that kept me awake. I think the listing should not be rated under Hotel, but maybe under a lesser Heading. i submitted this review and never got a reply from you or an acknowledgement.....! i have taken to searching for the review online in your site AND now notice that my review AND the review i referenced in my review who had a similar experience........ARE NOT listed! this is alarming to me! Please reply promptly to these comments.....ps I am not a Robot ! I AM a human and a regular user!
Stayed 3 nights in Apr 2023

2/10 Terrible

Aidan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Steve

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2023
Response from Team Hotel Canal view on 12 Jun 2023
Thank you for your review.

6/10 Okay

Raquel

Stayed 1 night in May 2023
Response from Team Hotel Canal view on 9 May 2023
Thank you for your review.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your looking for a basic place with your own bathroom and shower and a small bedroom this is the place and it’s only 5 minutes from Central Station. If your looking for full service daily housekeeping and restaurant this is not your place! It’s Amsterdam and if you been here before everything you need is basic necessities vs a resort hotel! Recommended to those that are experienced with Amsterdam hotels
Stayed 15 nights in Apr 2023
Response from Team Hotel Canal view on 2 May 2023
Thank you for your honest review. We look forward to welcoming you next stay.