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Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely
Goo location.nice staff. Reasonable place in terms of value of money is very. Clean. Very good breakfast.
AbuAisha
Stayed 1 night in Dec 2023
Response from Ahmad Qandeel on 6 Feb 2024
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely
The staff were great! The food for breakfast was fresh and hit the spot.
Alison
Stayed 2 nights in Oct 2023
Response from Ahmad Qandeel on 31 Oct 2023
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards
The hotel was a bit outdated but kept well, clean, and the service was great. Breakfast was very good. Uber to the city center was maybe 5$, not much to see around the hotel. The bar on top has a great view of the city.
Verified traveller
Stayed 1 night in Oct 2023
Response from Ahmad Qandeel on 28 Oct 2023
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely Ahmad QandeelReservation Manager
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards
It’s a great property to stay at while in Amman. Very nice and helpful staff.
walid
Stayed 2 nights in Oct 2023
Response from Ahmad Qndeel on 28 Oct 2023
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely Ahmad QandeelReservation Manager
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards
2/10 Terrible
Ziad
10 Oct 2023
Ziad
Stayed 6 nights in Oct 2023
Response from Ahmad Qandeel on 12 Oct 2023
Dear Valued Guest,We are Deeply Sorry for any inconvenience or dissatisfaction you may have experienced during your Stay with us. At Geneva Hotel-Amman., we strive to provide the highest level of service and amenities to all our guests, and we are disappointed that we were unable to meet your expectations on this occasion.Please accept our sincerest apologies and know that we are taking steps to address the issue and prevent it from occurring again in the future. We value your business and hope that you will give us the opportunity to better serve you in the future.If you would like to discuss this matter further, please don’t hesitate to contact us.Sincerely
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely Ahmad QandeelReservation Manager
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely Ahmad QandeelReservation Manager
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely Ahmad QandeelReservation Manager
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again. Regards
I love this hotel very much every time I travel I use it, when it come to cleanness, bathroom super clean…bed super clean, floor super as well…staff are very friendly…thank you…ah and the price is very well worth every penny
George
Stayed 1 night in Jan 2023
Response from Ahmad Qandeel on 8 Feb 2023
Dear valued guest, Warmest Greetings from Geneva Hotel Amman Let me start by thanking you for taking the time to submit your review on Expedia and sharing your experience and your positive rating. It was a great pleasure to have you at Geneva Hotel Amman. Thank you for choosing our hotel and looking forward to welcoming you back again to Geneva Hotel Amman, where it is your home away from home.Kind Regards.Reservation ManagerAhmad Qandeel
10/10 Excellent
Amer
Travelled with family, Travelled with family and small children
Dear valued guest, Warmest Greetings from Geneva Hotel Amman Let me start by thanking you for taking the time to submit your review on Expedia and sharing your experience and your positive rating. It was a great pleasure to have you at Geneva Hotel Amman. Thank you for choosing our hotel and looking forward to welcoming you back again to Geneva Hotel Amman, where it is your home away from home.Kind Regards.Director of Sales and Marketing - Geneva Hotel Amman
Dear valued guest,Warmest Greetings from Geneva Hotel Amman!Let me start by thanking you for taking the time to submit your review on Expedia and sharing your experience and your positive rating. It was a great pleasure to have you at Geneva Hotel Amman.Thank you for choosing our hotel and looking forward to welcoming you back again to Geneva Hotel Amman, where it is your home away from home.Kind Regards.Director of Sales and Marketing - Geneva Hotel Amman
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman
10/10 Excellent
emile
8 Dec 2022
emile
Stayed 3 nights in Dec 2022
8/10 Good
amjad
Travelled with family
30 Nov 2022
Liked: Cleanliness, staff & service
Clean hotel and pleasant staff, excellent breakfast buffet with good service. The heat was too high and we couldn’t cool it down from the room thermostat. Otherwise excellent experience and I will stay there again
amjad
Response from Ahmad Qandeel on 1 Dec 2022
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman
Excellent hotel helpful friendly staff coming again clean rooms
ihab
Stayed 1 night in Oct 2022
Response from Ahmad Qandeel on 2 Nov 2022
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards
Good friendly service but limited menu in the dining room. Nice swimming pool but no service. Busy neighborhood for traffic.
allistair
Stayed 2 nights in Aug 2022
Response from Ahmad Qandeel on 4 Sept 2022
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman
4/10 Poor
Khaled
20 Aug 2022
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
It’s okay
Khaled
Stayed 1 night in Aug 2022
Response from Ahmad Qandeel on 3 Sept 2022
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman
It’s really nice hotel friendly staff.
But the rooms is dark not enough light.
It was really nice stay
Bakri
Stayed 6 nights in Mar 2022
Response from Ahmad Qandeel on 27 Mar 2022
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards
8/10 Good
Abdulsalam
Business traveller
13 Jan 2022
Liked: Cleanliness, staff & service
Disliked: Room comfort
Abdulsalam in Geneva hotel
Overall it was nice except some noise to the room no 318 look like washing machine sound all over the night.
This was annoying me during the stay
Abdulsalam
Stayed 4 nights in Jan 2022
Response from Ahmad Qandeel on 19 Jan 2022
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards
8/10 Good
Marwan
Travelled with family
30 Nov 2021
Liked: Cleanliness, staff & service, room comfort
The staff was very friendly and helpful. Breakfast was OK. The room was also OK.
Marwan
Stayed 3 nights in Nov 2021
Response from Ahmad Qandeel on 8 Dec 2021
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards
Shower water was very bad
Sometimes cold and sometimes warm
Very bad experience
Suhaib Al
Stayed 1 night in Nov 2021
Response from Ahmad Qandeel on 8 Dec 2021
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman
8/10 Good
Salah
Business traveller
20 Nov 2021
Liked: Cleanliness, staff & service, room comfort
Salah
Stayed 1 night in Nov 2021
Response from Ahmad Qandeel on 8 Dec 2021
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman
10/10 Excellent
Sarah
10 Nov 2021
Sarah
Stayed 12 nights in Oct 2021
Response from Ahmad Qandeel on 22 Jan 2023
Dear valued guest, Warmest Greetings from Geneva Hotel Amman! Let me start by thanking you for taking the time to submit your review on Expedia and sharing your experience and your positive rating. It was a great pleasure to have you at Geneva Hotel Amman. Thank you for choosing our hotel and looking forward to welcoming you back again to Geneva Hotel Amman, where it is your home away from home. Kind Regards. Director of Sales and Marketing - Geneva Hotel Amman
Geneva Hotel is as steady in its cleanliness as it was when I first stayed there 8 years ago. Friendly staff and do easy to check in and out and to reserve rooms for other colleagues.
Susan A
Stayed 1 night in Oct 2021
Response from Ahmad Qandeel on 21 Nov 2021
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards
Rooms were tiny. The bed in the double room barely qualifies as a full. Bathroom was on a par with my first apartment in college. No toilet sprayer.
No place other than shaver outlet in bathroom to plug in a phone charger. (the sole other available outlet would not hold a.mideast or US plug)
One set of coffee packets in room with a sign indicating a 4 JOD charge for additional coffee. That's really substandard for a 4 star hotel.
To be fair, the price was very inexpensive, but the hotel does not live up to it's star rating.
Verified traveller
Stayed 1 night in Oct 2021
Response from Ahmad Qandeel on 25 Oct 2021
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman
4/10 Poor
Memory
15 Oct 2021
Disliked: Cleanliness
I don’t think this should be a 4 star hotel. Carpets were dirty and sticky, the bed was hard and the bathroom left a lot to be desired. The breakfast was very poor and limited. The only good thing was the quick check in.
Would not stay again.
Memory
Stayed 1 night in Oct 2021
Response from Ahmad Qandeel on 17 Oct 2021
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards
The room has a smoke smell inside , the room was not like what it said on Expedia it was very small the mattress are not comfy, and one more thing they give you a free bottle of water as a complimentary but if you need another one they charge you 4 JD this is too much for this hotel .
Rated as a 2.5 stars
Fuad
Stayed 1 night in Oct 2021
Response from Ahmad Qandeel on 10 Oct 2021
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman
It’s was a very good location, taxi was at your door…very clean, beds are comfy…very good breakfast…it was worth staying I will come again and again…the price was $50 a night for single queen size bed…
George A
Stayed 1 night in Oct 2021
Response from Ahmad Qandeel on 5 Oct 2021
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards