Outdoor wedding area

Reviews of Geneva Hotel Amman

4 out of 5
Geneva Hotel Amman
Abdulla Ghosha Street, P.O.Box: 851262, Amman

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 151 reviews" "
Rating 8 - Good. 48 out of 151 reviews" "
Rating 6 - Okay. 18 out of 151 reviews" "
Rating 4 - Poor. 11 out of 151 reviews" "
Rating 2 - Terrible. 8 out of 151 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anas

Stayed 7 nights in Mar 2024

10/10 Excellent

Mohammad

Stayed 3 nights in Mar 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price for great service
Stayed 11 nights in Jan 2024
Response from Ahmad Qandeel on 27 Feb 2024
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely

8/10 Good

AbuAisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Goo location.nice staff. Reasonable place in terms of value of money is very. Clean. Very good breakfast.
Stayed 1 night in Dec 2023
Response from Ahmad Qandeel on 6 Feb 2024
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! The food for breakfast was fresh and hit the spot.
Stayed 2 nights in Oct 2023
Response from Ahmad Qandeel on 31 Oct 2023
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Ahmad Qandeel on 28 Oct 2023
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
The hotel was a bit outdated but kept well, clean, and the service was great. Breakfast was very good. Uber to the city center was maybe 5$, not much to see around the hotel. The bar on top has a great view of the city.
Stayed 1 night in Oct 2023
Response from Ahmad Qandeel on 28 Oct 2023
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely Ahmad QandeelReservation Manager

8/10 Good

Michael

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ahmad Qandeel on 28 Oct 2023
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards

10/10 Excellent

walid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great property to stay at while in Amman. Very nice and helpful staff.
Stayed 2 nights in Oct 2023
Response from Ahmad Qndeel on 28 Oct 2023
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely Ahmad QandeelReservation Manager

6/10 Okay

Mohammedshawqi

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Ahmad Qandeel on 28 Oct 2023
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Ahmad Qandeel on 28 Oct 2023
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards

2/10 Terrible

Ziad

Stayed 6 nights in Oct 2023
Response from Ahmad Qandeel on 12 Oct 2023
Dear Valued Guest,We are Deeply Sorry for any inconvenience or dissatisfaction you may have experienced during your Stay with us. At Geneva Hotel-Amman., we strive to provide the highest level of service and amenities to all our guests, and we are disappointed that we were unable to meet your expectations on this occasion.Please accept our sincerest apologies and know that we are taking steps to address the issue and prevent it from occurring again in the future. We value your business and hope that you will give us the opportunity to better serve you in the future.If you would like to discuss this matter further, please don’t hesitate to contact us.Sincerely

10/10 Excellent

Dalia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 3 nights in Jul 2023
Response from Ahmad Qandeel on 31 Aug 2023
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely Ahmad QandeelReservation Manager

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ahmad Qandeel on 31 Aug 2023
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely Ahmad QandeelReservation Manager

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jul 2023
Response from Ahmad Qandeel on 31 Aug 2023
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Sincerely Ahmad QandeelReservation Manager

10/10 Excellent

fouad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool and breakfast. Warm reception
Stayed 1 night in Jun 2023
Response from Ahmad Qandeel on 9 Jul 2023
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again. Regards

8/10 Good

YOUSSEF, celebration

Stayed 1 night in Jun 2023

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel very much every time I travel I use it, when it come to cleanness, bathroom super clean…bed super clean, floor super as well…staff are very friendly…thank you…ah and the price is very well worth every penny
Stayed 1 night in Jan 2023
Response from Ahmad Qandeel on 8 Feb 2023
Dear valued guest, Warmest Greetings from Geneva Hotel Amman Let me start by thanking you for taking the time to submit your review on Expedia and sharing your experience and your positive rating. It was a great pleasure to have you at Geneva Hotel Amman. Thank you for choosing our hotel and looking forward to welcoming you back again to Geneva Hotel Amman, where it is your home away from home.Kind Regards.Reservation ManagerAhmad Qandeel

10/10 Excellent

Amer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with decent prices
Stayed 1 night in Jan 2023
Response from Ahmad Qandeel on 22 Jan 2023
Dear valued guest, Warmest Greetings from Geneva Hotel Amman Let me start by thanking you for taking the time to submit your review on Expedia and sharing your experience and your positive rating. It was a great pleasure to have you at Geneva Hotel Amman. Thank you for choosing our hotel and looking forward to welcoming you back again to Geneva Hotel Amman, where it is your home away from home.Kind Regards.Director of Sales and Marketing - Geneva Hotel Amman

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Majed Abu Zeineh on 13 Jan 2023
Dear valued guest,Warmest Greetings from Geneva Hotel Amman!Let me start by thanking you for taking the time to submit your review on Expedia and sharing your experience and your positive rating. It was a great pleasure to have you at Geneva Hotel Amman.Thank you for choosing our hotel and looking forward to welcoming you back again to Geneva Hotel Amman, where it is your home away from home.Kind Regards.Director of Sales and Marketing - Geneva Hotel Amman

6/10 Okay

Najeh, smyrna

Travelled with group
Liked: Staff & service, property conditions & facilities
They need to clean bathrooms better than that
Response from Ahmad Qandeel on 20 Dec 2022
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman

10/10 Excellent

emile

Stayed 3 nights in Dec 2022

8/10 Good

amjad

Travelled with family
Liked: Cleanliness, staff & service
Clean hotel and pleasant staff, excellent breakfast buffet with good service. The heat was too high and we couldn’t cool it down from the room thermostat. Otherwise excellent experience and I will stay there again
Response from Ahmad Qandeel on 1 Dec 2022
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman

8/10 Good

Mohammad

Stayed 1 night in Nov 2022

10/10 Excellent

ihab

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel helpful friendly staff coming again clean rooms
Stayed 1 night in Oct 2022
Response from Ahmad Qandeel on 2 Nov 2022
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards

8/10 Good

James

Stayed 2 nights in Sep 2022

8/10 Good

allistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly service but limited menu in the dining room. Nice swimming pool but no service. Busy neighborhood for traffic.
Stayed 2 nights in Aug 2022
Response from Ahmad Qandeel on 4 Sept 2022
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman

4/10 Poor

Khaled

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
It’s okay
Stayed 1 night in Aug 2022
Response from Ahmad Qandeel on 3 Sept 2022
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman

10/10 Excellent

ameen

Stayed 1 night in Apr 2022

2/10 Terrible

Rajai

Stayed 3 nights in Mar 2022

10/10 Excellent

Bakri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really nice hotel friendly staff. But the rooms is dark not enough light. It was really nice stay
Stayed 6 nights in Mar 2022
Response from Ahmad Qandeel on 27 Mar 2022
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards

8/10 Good

Moe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

4/10 Poor

makki m m

Travelled with family
Liked: Cleanliness, staff & service
There is no electricity plugs in the room and the room looks very old nothing renew in the hotel except the lobby
Stayed 1 night in Mar 2022

8/10 Good

Najeh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great !
Stayed 1 night in Feb 2022
Response from Ahmad Qandeel on 14 Mar 2022
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards

8/10 Good

Abdulsalam

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Abdulsalam in Geneva hotel
Overall it was nice except some noise to the room no 318 look like washing machine sound all over the night. This was annoying me during the stay
Stayed 4 nights in Jan 2022
Response from Ahmad Qandeel on 19 Jan 2022
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best of it all, friendly staff
Stayed 1 night in Jan 2022
Response from Ahmad Qandeel on 19 Jan 2022
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards

8/10 Good

Mohammed

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Ahmad Qandeel on 1 Feb 2022
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman

6/10 Okay

MHD KASEM

Stayed 3 nights in Dec 2021

10/10 Excellent

Nasser Eddin Izzeddin A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Ahmad Qandeel on 8 Dec 2021
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards

8/10 Good

Marwan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff was very friendly and helpful. Breakfast was OK. The room was also OK.
Stayed 3 nights in Nov 2021
Response from Ahmad Qandeel on 8 Dec 2021
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards

2/10 Terrible

Suhaib Al

Disliked: Staff & service, property conditions & facilities
Shower water was very bad Sometimes cold and sometimes warm Very bad experience
Stayed 1 night in Nov 2021
Response from Ahmad Qandeel on 8 Dec 2021
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman

8/10 Good

Salah

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021
Response from Ahmad Qandeel on 8 Dec 2021
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman

10/10 Excellent

Sarah

Stayed 12 nights in Oct 2021
Response from Ahmad Qandeel on 22 Jan 2023
Dear valued guest, Warmest Greetings from Geneva Hotel Amman! Let me start by thanking you for taking the time to submit your review on Expedia and sharing your experience and your positive rating. It was a great pleasure to have you at Geneva Hotel Amman. Thank you for choosing our hotel and looking forward to welcoming you back again to Geneva Hotel Amman, where it is your home away from home. Kind Regards. Director of Sales and Marketing - Geneva Hotel Amman

10/10 Excellent

Susan A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still a great hotel with great prices
Geneva Hotel is as steady in its cleanliness as it was when I first stayed there 8 years ago. Friendly staff and do easy to check in and out and to reserve rooms for other colleagues.
Stayed 1 night in Oct 2021
Response from Ahmad Qandeel on 21 Nov 2021
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not anything like a 4 star hotel
Rooms were tiny. The bed in the double room barely qualifies as a full. Bathroom was on a par with my first apartment in college. No toilet sprayer. No place other than shaver outlet in bathroom to plug in a phone charger. (the sole other available outlet would not hold a.mideast or US plug) One set of coffee packets in room with a sign indicating a 4 JOD charge for additional coffee. That's really substandard for a 4 star hotel. To be fair, the price was very inexpensive, but the hotel does not live up to it's star rating.
Stayed 1 night in Oct 2021
Response from Ahmad Qandeel on 25 Oct 2021
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location
Stayed 9 nights in Oct 2021
Response from Ahmad Qandeel on 24 Oct 2021
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman

4/10 Poor

Memory

Disliked: Cleanliness
I don’t think this should be a 4 star hotel. Carpets were dirty and sticky, the bed was hard and the bathroom left a lot to be desired. The breakfast was very poor and limited. The only good thing was the quick check in. Would not stay again.
Stayed 1 night in Oct 2021
Response from Ahmad Qandeel on 17 Oct 2021
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Ahmad Qandeel on 10 Oct 2021
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards

4/10 Poor

Fuad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room has a smoke smell inside , the room was not like what it said on Expedia it was very small the mattress are not comfy, and one more thing they give you a free bottle of water as a complimentary but if you need another one they charge you 4 JD this is too much for this hotel . Rated as a 2.5 stars
Stayed 1 night in Oct 2021
Response from Ahmad Qandeel on 10 Oct 2021
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards Ahmad Qandeel Front Office Manager Geneva Hotel –Amman

10/10 Excellent

George A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a very good location, taxi was at your door…very clean, beds are comfy…very good breakfast…it was worth staying I will come again and again…the price was $50 a night for single queen size bed…
Stayed 1 night in Oct 2021
Response from Ahmad Qandeel on 5 Oct 2021
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warmest regards