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Reviews of Pietra di Luna Hotel

4 out of 5
Pietra di Luna Hotel
Lungomare Capone 27, Maiori, SA

Reviews

8.2

Very good

Rating 10 - Excellent. 86 out of 218 reviews" "
Rating 8 - Good. 86 out of 218 reviews" "
Rating 6 - Okay. 31 out of 218 reviews" "
Rating 4 - Poor. 9 out of 218 reviews" "
Rating 2 - Terrible. 6 out of 218 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and lovely hotel staff
We loved our stay at Pietra di Luna hotel! The room was big with a lovely balcony with a table and chairs. It was really clean and serviced everyday. The hotels breakfast was delicious with an amazing choice of food. The dining room service was fantastic, every morning they bought you a huge pot of coffee and steamed milk at breakfast. The hotel swimming is lovely and really deep. There are plenty of sun loungers around the pool to use - my only complaint is that we saw hotel guests put their towels on sun loungers at breakfast and didn’t use them until about 3pm - very bad behaviour!! The hotel has loungers at the beach, our booking included the beach loungers, which was fantastic! We love Maiori and the hotel - would definitely return one day - thanks for a lovely stay!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Sidney Amorim dos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 5 nights in May 2023
Response from Mario Lazzarini on 10 Jun 2023
Dear Sidney,Thank you so much for choosing our hotel and for your review.It will be a great pleasure to welcome you again and very soon!Best regards,Mario LazzariniGeneral Manager

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2022

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Very clean, spacious room. Wonderful view from the balcony. Service from staff was exemplary and so friendly. Breakfast choices a bit repetitive, but service good and products good quality. Pool area and beach lovely. Plenty of beds. Great choice of hotel to stay in when visiting the Amalfi coast.
Stayed 7 nights in Jun 2022
Response from Mario Lazzarini on 9 Jul 2022
Dear Sarah, Thank you for choosing The Pietra di Luna Hotel and for your review. We are so pleased that you appreciated your stay in our hotel. We hope to welcome you again and very soon. Best regards, Mario Lazzarini Hotel Manager

10/10 Excellent

Apurva

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. Excellent restaurant
Stayed 4 nights in Jul 2021
Response from Mario Lazzarini on 31 Jul 2021
Dear Guest, Thank you so much for your review. We hope to welcome you again next year to the Pietra di Luna Hotel. We wish you all the best. Kind Regards, Mario Lazzarini Hotel Manager

2/10 Terrible

Ofer

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a playground down the street and a beautiful view of the water
Stayed 2 nights in Oct 2019

8/10 Good

casats, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to local ferries and dining. Room was very good but the AC didn’t work.
Stayed 1 night in Oct 2019

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Paola M

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Beware: extremely hard bed -like sleeping on floor
Having traveled a lot and staying in hotels each time, I felt compelled to write a review for this hotel to save other people from ruining their vacation!! To start, the beds are extremely hard and felt like I was sleeping on the floor. I complained to the concierge after the first night and was told they would put a pillow top. They did do that and that resulted in no improvement. I had booked 7 nights here and by night 3 tried to checkout because we couldn’t sleep. The hotel refused to refund me and told me that if the beds were that big of a problem they would be getting more complaints! Well, given that there was a tour going on with about 60 people we also overheard a couple of people having the same complaint we had. The hotel KNOWS that the beds are a problem and could care less! We went on to go research further and noticed that over 15% of the reviews state the beds are hard and uncomfortable. I was met with blank stares from anyone I complained to. What a disgrace! At the end of our stay, we go to check out and I expected a bill of 100euros for having a prefix dinner there for 2 nights- the bill I got was for 177euros! They billed me for asking for 2 yogurts (which are free at breakfast by the way) - 2 colas (which I thought were complementary upon arrival) and for any drink I got at the bar - if they poured alittle extra alcohol they had the nerve to bill me for 2 drinks instead of one! (They don’t tell that!!). Also, there were 1000s of ants crawling in the room!!
Stayed 7 nights in Oct 2019

6/10 Okay

Alex

Travelled with group
Disliked: Cleanliness
Luna
Very close quarters with the neighbors and loud. Room was newly renovated but most others were old and very dated.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The property is very old fashioned with the rooms and the amenities. This hotel needs some refurbishment to make it more modern. The staff were friendly enough on the desk but the staff at breakfast just went about their jobs. The private beach is lovely and managed to get to spend some time there on an otherwise busy visit to the Amalfi Coast. The hotel served its purpose.
Stayed 2 nights in Sep 2019

8/10 Good

Marjo, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Right across a beautiful beach amazing view, no internet working though
Stayed 2 nights in Sep 2019

10/10 Excellent

CharlesM, Lake Country BC Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on the Amalfi coast if you want to get out of the tourist fray. Sea view room is wonderful and the pool is a wonderful amenity. Excellent housekeeping staff and helpful front desk team. The bed is a bit like sleeping on a brick though - very hard. It was a bit frustrating that there is no wifi in the rooms, only in lobby and common area spaces. Enjoyed our stay here in general.
Stayed 3 nights in Sep 2019

8/10 Good

andrew

Liked: Cleanliness, staff & service, room comfort
It was a nice stay, enjoyed the Hotel and the breakfast,
Stayed 2 nights in Sep 2019

2/10 Terrible

Ted, Michigan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible staff - Rude. Air conditioning not working in both of our rooms. beds were terrible, hard as concrete.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location across one of the best beaches on the Amalfi Coast. Nice rooms with great views. Good American Breakfast
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel with good breakfast, helpful and friendly staff and own beach. Free parking is available near the hotel or you can use underground parking places. Great value for money. Maiori is less crowded then Amalfi, town is small, clean, with nice beach and good restaurants around. Would definitely recommend to stay here and in Pietra di Luna hotel.
Stayed 3 nights in Sep 2019

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
In urgent need of repairs and updates
The hotel is located in one of the most beautiful and convenient locations on Amalfi Coast. The beach is nice and the hotel is covering the rent of umbrellas and chairs at the beach which is a great benefit. When it comes to rooms, they are so outdated that you do not want to be there. We had a nice balcony with a sea view, this was the only good thing about our room. The beds are so hard, we could not sleep both nights. The sink in the bathroom was clogged. The TV did not have any international channels until we asked for it. On our last day, the showerhead broke off the hose and they could not repair it (was around 7 pm, I guess repairs are done in the morning only). We had to use a vacant room to take our showers. Despite of all of the above, nothing could ruin our stay in the most beautiful part of the world. Beauty always wins.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay, the hotel had a wonderful pool and private area on the beach - both of which had changing and toilet facilities. Breakfast was continental style and more than ample with lots of choice - uniformed staff were courteous and quick to serve. The chamber maids cleaned our room twice daily and again were always friendly and helpful as were the reception staff. The room was simple but the sea view from the balcony was stunning! Thank you for a wonderful stay. We would be happy to return and to recommend to friends and family.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, breakfasts were good, location excellent. The air conditioning was not functioning, and this made our stay less enjoyable.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Own parking and underground garage. Excellent own beach, well equipped and maintained.
Stayed 1 night in Aug 2019

8/10 Good

Bertha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location clean good service breakfast adequate I would definitely return enjoyed my stay very relaxing
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing I loved Rome and the hotel is wonderful
Stayed 6 nights in Aug 2019

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it had it’s own beach accommodations and breakfast and particularly coffee was awesome and it also had gluten free options. What we didn’t like as much was that the beds were hard. Staff was very kind and bedrooms were cleaned twice a day.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was excellent, hotel employees were very polite and helpful, the hotel was very clean, breakfast and dinner was delicious, once again location was one of the best things to enjoy this place. This is the best place to stay if you want to see and experience the actual Italian culture along with the people. We are definitely going back to this place again.
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is not a 4-start hotel at all!
Very dirty(I had to clean my bathroom before taking shower), super old hotel like 70 century, very rude and impolite staffs. I will never come back even I love south coast of Italy and will visit more in future.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Convenient, clean, not so comfortable
Great location, friendly staff. Easy parking, we got a room with a view above the pool towards the sea. However the bed felt like a sheet of plywood.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and location was great for our trip to the Amalfi coast
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
This was our first visit to Italy and I have to say we couldn’t have stayed at a better hotel. The views from our balcony was outstanding. The staff are amazing and so knowledgable enabling us to make the most of our holiday. I can’t praise them enough. We will definitely be back. Maiori is a beautiful town with very friendly locals, loads to see and many fabulous restaurants.
Stayed 7 nights in Jun 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel location perfect
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Air conditioner was turned off between the hours of 8:00am -12:00 pm. Not good if you want to sleep in and get ready for the day.
Stayed 3 nights in Jun 2019
Response from Alfonso Imperato on 22 Jun 2019
Dear Sir/Madame, we apologise for the air conditionig, that normally is not turned off, the only possible explanation is that probably there was a maintenance necessity, and this is why it was switched off. Best regards, Alfonso Imperato

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and breakfast. Staff very helpful an friendly. Location is a plus near buses and cafes
Stayed 4 nights in May 2019
Response from Alfonso Imperato on 22 Jun 2019
Thank you very much. We look forward to your next visit. Alfonso Imperato

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of Pietra di Luna was beautiful, and we loved the balcony of our room overlooking the sea. The staff was very friendly and helpful and the breakfast was very good. The room and all the public areas were very nice and extremely clean. It's subjective, but we found the beds to be VERY firm - too much so for our comfort. Also, Wifi in the lobby was great, but intermittant in the rooms. Lots of restaurants close by, close to bus transportation, very easy to explore from this base. Overall a great experience.
Stayed 5 nights in May 2019
Response from Alfonso Imperato on 31 May 2019
Dear Guest, thank your very much for your review. It is a great pleasure to know that your enjoyed your stay with us, and that most of our services were up to your expectations. Regarding WI-FI, we have decided NOT TO PROVIDE WI_FI in the rooms, thats why the reception was not good. We cover only, all the public areas. Should you decide to come back and stay with us again, pelase do let us know in advance and we will provide a room with softer mattresses. Best regards, Alfonso Imperato

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location and view was incredible. Very disappointed with the quality of our bed. Very hard to sleep on and actually felt like we had bruised hips after 3 nights.
Stayed 6 nights in May 2019
Response from Alfonso Imperato on 22 May 2019
Dear Guest, thank you for writing this review. We are really sorry to know that you found the bed was not comfortable. If you had reported the problem at the reception we could have added a topper and made the bed softer. Best regards, Alfonso Imperato

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property is in a great location. However, except the lobby, the hotel is dated and oldish. The staff however is helpful and trying to compensate. There was no heating in the room although there were 15 degrees Celsius outside. The receptionist said heating is off, even before warm season. So, unfortunetelly, the solution was “two more blankets”...
Stayed 3 nights in Apr 2019
Response from Alfonso Imperato on 16 May 2019
Dear Anonymous, thank you for staying at our hotel and for writing this review. With regards to the heating, we are sorry, as this year its been exceptionally cooler for the season, and according to the Italian law we cannot switch on the heating after the 31 of March. Regards, Alfonso Imperato

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen and server staff are very nice. Good breakfast too.
Stayed 5 nights in Apr 2019
Response from Alfonso Imperato on 20 Apr 2019
Thank you very much for staying with us and for taking the time in writing the review. We look forward to your next visit. Sincerely, Alfonso Imperato

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Alfonso Imperato on 20 Apr 2019
Thank you for staying at the Pietra di Luna Hotel and for appreciating our facilities. Best regards, Alfonso Imperato

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018
Response from Alfonso Imperato on 17 Dec 2018
Thank you. We look forward to your next visit. Regards, Alfonso Imperato

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely view friendly staff nice breakfast overall one of the best we stayed at
Stayed 2 nights in Oct 2018
Response from Alfonso Imperato on 24 Oct 2018
Dear Mr. Alan, thank you. We look forward to a possible second visit. Sincerely, Alfonso Imperato

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
We LOVED this hotel. Fantastic location away from the craziness of Amalfi and Positano. Felt more like we were amongst the locals, a more authentic vibe. The hotel is situated right at the ocean. We had a sea view with 2 large opening doors onto a wrap around terrace, fell asleep listening to the waves crashing. The entire hotel is spotless. Huge swimming pool. Great breakfast. Beach was amazing with towels, lounge chairs and umbrellas. Staff was friendly and helpful. Don't think twice...go ahead and book your stay. You won't be disappointed.
Stayed 4 nights in Oct 2018
Response from Alfonso Imperato on 24 Oct 2018
Dear Ms. Carolyn, reading your comments and appreciatiation makes us very proud of the work we do. And what makes us even happier is to know that you enjoyed your vacation on the Amalfi Coast. Sincerely, Alfonso Imperato

8/10 Good

R&M, Southampton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Pietra Di Luna after our original hotel was overbooked. Definitely glad with our alternative. Staff were brilliant and the service was brilliant especially the chambermaids - our room was cleaned in the morning as expected but also when we went to dinner and bed prep’d and towels replenished. Absolutely brilliant - very impressed.
Stayed 3 nights in Sep 2018
Response from Alfonso Imperato on 24 Oct 2018
Dear R&M, thank you on behalf of all our staff, who have appreciated yoru comments and nice words. It is a pleasure to know that you enjoyed your stay and we would be really pleased to welcome you abck here. Sincerely, Alfonso Imperato

10/10 Excellent

Domenico, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location on the Amalfi Coast, beautiful view from ‘partial sea view ‘ and you will appreciate parking! Wifi only in Lobby, pool & hallways. Great staff & breakfast is 4star. I will return to this Maori gem!
Stayed 3 nights in Sep 2018
Response from Alfonso Imperato on 12 Sept 2018
Thank you Domenico. We appreciate your comments, and we look forward in welcoming you back here in Maiori. Best regards, Alfonso Imperato

10/10 Excellent

Luigi, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great views. Best and most convenient beach on Amalfi Coast with easy excursions.
Stayed 3 nights in Aug 2018
Response from Alfonso Imperato on 12 Sept 2018
Dear Luigi, thank you, we appreciate your comments and we look forward to a future visit. Sincerely, Alfonso Imperato