The purchasing process was surprisingly quick and easy with Expedia, and once we arrived, the keys were already ready for us. A lot of time saved and the staff in charge, ANGEL was very efficient in her job. We were also happy when one of the hotel staff helped us in taking a family photo. We were so happy that we decided to gave him "raya angpau". Once we enter the room, we were surprised to see there's a hair dryer ready for us (whereas in other places you need to request for it in advance), and the room was in top condition, and there were ironing board and iron for us too ( which was pretty rare considering the location). The food delivery service (Paddy) was very organized and fast, and the food were awesome. Overall, my whole family was satisfied even though all of us were mainly just there to put our stuff and also for a short break after a long and tiring journey. We had bad experience with several hotels in Kedah, but we are definitely coming to this same hotel next year onwards for Raya. For those out there planning to go to Alor Setar for raya or for any festive seasons, put some effort into it, browse through Expedia, look for this hotel, add some extra bucks and you wont regret choosing this hotel.Thumbs up. :)
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