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Reviews of Motel 6 Alma, AR

2 out of 5
Motel 6 Alma, AR
37 Collum Lane E., Alma, AR

Reviews

8.8

Excellent

Rating 10 - Excellent. 298 out of 543 reviews" "
Rating 8 - Good. 163 out of 543 reviews" "
Rating 6 - Okay. 48 out of 543 reviews" "
Rating 4 - Poor. 18 out of 543 reviews" "
Rating 2 - Terrible. 16 out of 543 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bill, Belhaven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No coffee supplies in the room, old building in need of cosmetic work
Stayed 1 night in May 2024
Response from Sophia CSR on 13 May 2024
Hi Bill,We are sorry to hear about the inconvenience caused by these issues and are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We will hope you will give us another chance to improve our services. Our team is looking forward to hosting you again soon!

10/10 Excellent

Lisa, Burnsville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodation for the price.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 9 May 2024
Hi Lisa,We are overjoyed to hear that you found our accommodations excellent, especially considering the price! Providing great value for our guests is something we strive for, and that you had a positive experience with us. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future!

8/10 Good

Laura O. Ruiz

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 6 May 2024
Hi Laura,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

2/10 Terrible

Shawnee

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty Sketchy Poor Management I reserved a non-smoking room. The room smelt like it had just been smoked in, checked the mattresses (as I always do for bugs in the mattress) they both were disgusting even the mattress protector, in the bathroom there were splatters of some form of fecal matter on the wall of some kind. After I washed my hands from touching the disgusting mattress I grabbed a hand towel that looked as if it had old blood in the hand towel. I went to the front desk after sitting in my car trying to find somewhere else for me and my children to stay. Manager refused to give me even a partial refund for the disgusting room. Stating I had been in the room over and a hour which was by far from the case. And basically called me a lier about what I saw in the room. I wouldn’t recommend this place to anyone! If you do definitely take pictures. They will deny anything is wrong with the room!
Stayed 1 night in May 2024
Response from Sophia CSR on 6 May 2024
Hi Shawnee,We regret that you had an unpleasant experience at our property. We never want our guests to have such a kind of experience. We are investigating the matter with our team and will reach out to you for further information.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off I40. Quiet. Friendly staff.
Stayed 1 night in May 2024
Response from Sophia CSR on 6 May 2024
Hi Matthew,Glad to hear that you found our location convenient and enjoyed the peaceful atmosphere during your stay. Our team works hard to ensure every guest feels welcome and comfortable, so your kind words are truly appreciated. Thank you for choosing us and taking the time to share your feedback!

8/10 Good

Andrew

Travelled with partner
Liked: Staff & service, property conditions & facilities
It's an easy access motel and the staff were nice, but the floors felt sandy and the and it was not a quiet room.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 4 May 2024
Hi Andrew,Glad to hear that you found our motel easily accessible and that our staff was friendly. However, we apologize for the inconvenience you experienced with sandy floors and noise disturbances in your room. Providing a comfortable and peaceful stay is important to us, and we will address these issues promptly to ensure a more enjoyable experience for our guests in the future.

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place very positive and outgoing staff all together a great stay
Stayed 1 night in Apr 2024
Response from Sophia CSR on 26 Apr 2024
Hi Cody,I wanted to express my gratitude for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to welcoming you back many more times.

10/10 Excellent

Cody

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Sophia CSR on 26 Apr 2024
Hi Clean,We are happy that you liked our clean room. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Sophia CSR on 26 Apr 2024
Hi Cody,We appreciate your wonderful feedback! It is always a delight to hear positive experiences from guests like you. Please revisit us soon!

10/10 Excellent

Norma, Arlington

Business traveller, Travelled with partner
Liked: Amenities
Close to lots of dining and highway 40.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 23 Apr 2024
Hi Norma,Thank you for sharing your feedback. We are glad you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is respectful and courteous! Very clean!
Stayed 1 night in Apr 2024
Response from Sophia CSR on 21 Apr 2024
Hi Cody,Thank you for staying with us and for your positive review. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Cody

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2024
Response from Sophia CSR on 21 Apr 2024
Hi Cody,I'm thrilled to hear that you had a great experience with us! Providing excellent service and creating a comfortable environment for our guests is our top priority, and we are delighted that we could meet your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future.

8/10 Good

Amy

Stayed 1 night in Mar 2024
Response from Sophia CSR on 23 Apr 2024
Hi Amy,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it
Stayed 1 night in Apr 2024
Response from Sophia CSR on 11 Apr 2024
Hi Nikita,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Front desk staff was very friendly. Allowed early check in for guests in town to see the eclipse and the championship game when they were fully booked. However, a smoking room was the only room left and it smelled horrible. The bedding was full of cigarette burns. The room had not been cleaned very well, no coffee pot, no shampoo, conditioner, or lotion, no free breakfast. Vending machine was out of order. Would definitely not recommend or stay there again.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 11 Apr 2024
Hi Kelly,We sincerely apologize for the numerous issues you encountered during your stay. Your experience does not reflect the level of service and cleanliness we strive to provide to our guests. We appreciate your patience and understanding during a busy time. Rest assured, we will address the issues you mentioned with our team to ensure immediate improvements are made. Your feedback is valuable to us, and we hope to have the opportunity to regain your trust in the future.

6/10 Okay

Helen

Business traveller, Travelled with pets
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The manager was nice but the property felt eerie and unsafe.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 10 Apr 2024
Hi Helen,Thank you for sharing your experience with us. Your comfort and security are of utmost importance to us, and we take your feedback seriously. We will review our security measures and address any concerns to ensure a safe and welcoming environment for all guests. Hope to have the opportunity to make your next stay more comfortable.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 11 Apr 2024
Hi Paul,Delighted to hear that you enjoyed your stay with us! If there's anything specific you liked or any suggestions you have for how we can make your next stay even better, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back again soon!

8/10 Good

Gena

Stayed 1 night in Mar 2024
Response from Sophia CSR on 11 Apr 2024
Hi Gena,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests.We look forward to your next visit!

6/10 Okay

Marc

Travelled with family, Travelled with family and small children
Disliked: Amenities
Lacked basic toiletries
Stayed 1 night in Mar 2024
Response from Sophia CSR on 4 Apr 2024
Hi Marc,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Pam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and were greeted so kindly. Our room was immaculate! Very quiet. We arrived later than expected but there were several restaurants close by. When we checked out, was again greeted with a smile and thanks.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 1 Apr 2024
Hi Pam,Thrilled to hear that you found your room immaculate and enjoyed the quiet atmosphere during your stay. It's wonderful to know that our team's warm welcome made a positive impression on you. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!

8/10 Good

Donald

Stayed 1 night in Mar 2024
Response from Sophia CSR on 18 Apr 2024
Hi Donald,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests.We look forward to your next visit!

8/10 Good

Rene

Stayed 1 night in Mar 2024
Response from Sophia CSR on 1 Apr 2024
Hi Rene,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Let us know if you have any suggestions on how we can improve things for our guests. We look forward to your next visit!

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Hi Lisa,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Lisa, Burnsville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well cared for and clean. Good location for food. We are traveling with an RV and had good parking. Would stay again.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 23 Feb 2024
Hi Lisa,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat this place for the price. Clean, staff is friendly, room is in good condition, good water, pressure, comfortable bed - this is our second time staying here on our way south
Stayed 1 night in Feb 2024
Response from Sophia CSR on 23 Feb 2024
Hi Susan,I wanted to express my gratitude for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to welcoming you back many more times in the future

10/10 Excellent

Sonny

Stayed 1 night in Feb 2024
Response from Sophia CSR on 22 Mar 2024
Hi Sonny,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sophia CSR on 11 Feb 2024
Hi Shay,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Signe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 3 Feb 2024
Hi Signe,Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here every time I come to Alma they know me. Wish they had a laundry room. Other than that they do a great job
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 31 Jan 2024
Hi Steve,Thank you for your loyalty and for choosing our hotel each time you visit Alma. We truly appreciate your continued patronage, and it's wonderful to hear that our team recognizes you. We understand the importance of amenities, and we appreciate your feedback about the laundry room. Rest assured, we will consider this as we continue to enhance our services.

8/10 Good

Steve

Travelled with pets
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 23 Jan 2024
Hi Steve,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Sophia CSR on 18 Jan 2024
Hi Malinda,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Marybeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room for the price Check in was pleasant. We stayed there during a Winter vortex & was extremly cold. Heater worked great but door could use some weather proofing. Airedale restaurant next door, very good.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 15 Jan 2024
Hi Marybeth,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was as advertised. Convenient, safe and quiet.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 11 Jan 2024
Hi Derek,We are glad to hear that our property lived up to your expectations and was as advertised. It's wonderful to know that you found our location convenient, felt safe during your stay, and enjoyed a quiet environment. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable experience in the future.

10/10 Excellent

Marcella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 10 Jan 2024
Hi Marcella,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good 👍
Stayed 1 night in Jan 2024
Response from Sophia CSR on 10 Jan 2024
Hi Jerry,Your 10-star review is greatly appreciated. We thank you for recognizing the service of our hotel. Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!

10/10 Excellent

Eric, Berthoud

Stayed 1 night in Dec 2023
Response from Sophia CSR on 24 Dec 2023
Hi Eric,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

shang-ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Great stay for overnight. Diner next door is convenient for hot breakfast.
Stayed 1 night in Dec 2023
Response from Sophia CSR on 24 Dec 2023
Hi Shang,Thank you for your positive review! We're glad to hear that you had a great overnight stay with us. It's fantastic that you found our location convenient and enjoyed the nearby diner for a hot breakfast. We appreciate your kind words and hope to welcome you back for another enjoyable stay whenever your travels bring you our way.

6/10 Okay

Fred

Stayed 1 night in Dec 2023
Response from Sophia CSR on 24 Dec 2023
Hi Fred,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Excellent

Brittany

Stayed 1 night in Dec 2023
Response from Sophia CSR on 10 Jan 2024
Hi Brittany,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Daniel

Stayed 1 night in Oct 2023
Response from Sophia CSR on 15 Dec 2023
Hi Daniel,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 Poor

Sharon

Liked: Cleanliness, staff & service
Mattresses were old and springs you could feel , we left a day early cause we didn't get any sleep, coffee always cold and nasty tasting
Stayed 3 nights in Nov 2023
Response from Sophia CSR on 11 Dec 2023
Hi Sharon,We sincerely apologize for your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sophia CSR on 7 Dec 2023
Hi Keith,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Good

Corey

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient, pet friendly and comfortable for the night!
Stayed 1 night in Nov 2023
Response from Sophia CSR on 28 Nov 2023
Hi Corey,We are thrilled to hear that you found our accommodations convenient, pet-friendly, and comfortable for your stay! Providing a positive experience for both you and your furry friend is important to us. If there's anything specific you enjoyed or if there are any ways we can enhance your experience in the future, please let us know.

8/10 Good

paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stay was very nice. Rooms clean. They could use some new pillows and the sheets could use some softener. They were a little stiff/ rough. I would stay again.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 20 Nov 2023
Hi Paul,Thank you for taking the time to share your feedback. We're pleased to hear that you had a very nice stay and found the rooms clean. Your comments about the pillows and sheets are valuable, and we'll certainly take them into consideration to enhance the comfort of our accommodations. We appreciate your understanding and would be delighted to welcome you back for another stay in the future. If there's anything specific you'd like us to address for your next visit, please don't hesitate to let us know.

10/10 Excellent

Andrea

Stayed 1 night in Nov 2023
Response from Sophia CSR on 20 Nov 2023
Hi Andrea,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

David

Stayed 1 night in Nov 2023
Response from Sophia CSR on 7 Dec 2023
Hi David,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Ginger

Stayed 1 night in Nov 2023
Response from Sophia CSR on 16 Nov 2023
Hi Ginger,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight trip
Just a quick overnight stay before heading to Fayetteville for a game. Service was great. Room was clean. Will probably stay again
Stayed 1 night in Nov 2023
Response from Sophia CSR on 16 Nov 2023
Hi Natalie,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed a great level of service and found your room clean during your overnight stay. It's fantastic to know that your stay met your expectations, and we appreciate your kind words. We look forward to the opportunity to welcome you back for another enjoyable stay when you're in the area again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Booked here as I just needed a value hotel for a quick stay during my weekend travels. Arrived late. Staff was pleasant and room was nice for price range and convenient location.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 7 Nov 2023
Hi Michael,Pleased to hear that you found our hotel to be a great value and that you had a positive experience with our staff. It's wonderful to know that the room met your expectations in terms of both quality and location. If there's anything else you'd like to share or any specific aspects of your stay that stood out, please feel free to let us know.

10/10 Excellent

Justin C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cheap
Clean and cheap - perfect for driving a freshly purchased vehicle across the country and just need a shower and a nap.
Stayed 1 night in Oct 2023
Response from Sophia CSR on 7 Nov 2023
Hi Justin,Our team are happy to hear that you found our accommodations are clean and budget-friendly. It sounds like our hotel was the ideal stop for your road trip, and glad we could provide you with a comfortable place to rest. Safe travels on the rest of your journey, and if you ever find yourself in our area again, we'd be happy to welcome you back.