Front of property

Reviews of Hotel Schlosskrone

4.5 out of 5
Hotel Schlosskrone
Prinzregenplatz 4, Fuessen, BY

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 867 reviews" "
Rating 8 - Good. 286 out of 867 reviews" "
Rating 6 - Okay. 53 out of 867 reviews" "
Rating 4 - Poor. 26 out of 867 reviews" "
Rating 2 - Terrible. 17 out of 867 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michaela

Travelled with partner
Staff were very helpful and friendly,would definitely recommend
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at this hotel are fantastic! Very large bathroom with tub and shower, and separate water closet. Beds very comfortable and our rooms had a balcony. Breakfast was wonderful. Hotel is very convenient to walking in the old part of Fussen. Make sure to make a reservation for parking if you are driving. They have a small parking deck, which gets full fast, but there is public deck within a few blocks.
Stayed 2 nights in Mar 2024
Response from Norbert Schöll on 24 Apr 2024
Dear Jeri,Thank you for your kind words. We dedicate time and effort to ensure our guests feel welcomed and comfortable, so it means a great deal to us that you enjoyed your stay. We hope to host you again in the near future!Warmest regards,Norbert SchöllHotel Manager

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and the breakfast was the best!
Stayed 1 night in Mar 2024
Response from Norbert Schöll on 24 Apr 2024
Thank you very much, Jane!

10/10 Excellent

Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a convenient location. All staffs are professional and nice. Good experience to stay there.
Stayed 1 night in Dec 2023

10/10 Excellent

Tammie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here
Great location, room, and parking.
Stayed 1 night in Nov 2023

10/10 Excellent

Chin Huei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room, excellent breakfast, great service, and excellent location. will definitely stay in this hotel in my next trip to the castle
Stayed 1 night in Nov 2023
Response from Norbert Schöll on 18 Nov 2023
Dear Chin Huei,I thank you very much for this fantastic review. I cannot imagine a more positive feedback.We are looking forward to welcoming you back,Norbert SchöllHotel Manager

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Very clean, great room amenities, perfect location - walking distance to everything you need! Included breakfast is amazing. Highly recommend.
Stayed 1 night in Nov 2023
Response from Norbert Schöll on 14 Nov 2023
Thank you very much, Lindsey!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful hotel. Spacious clean rooms and the entire town is walkable. Staff were welcoming as well. Only complaint is that they advertise parking but it’s not clear you have to reserve it and the loading zone to drop luggage is less than ideal. We ultimately had to park a couple blocks away which wasn’t bad, but definitely could do better communicating that. Overall, loved the hotel and would absolutely stay here again!
Stayed 1 night in Oct 2023
Response from Norbert Schöll on 14 Nov 2023
Thank you very much, Jennifer!

8/10 Good

Jeannette, warsaw

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay and a great breakfast at this hotel. Very clean and comfortable.
Stayed 1 night in Oct 2023
Response from Norbert Schöll on 14 Nov 2023
Thank you so much, Jeanette!I hope we will have the chance to welcome you again.All the bestNorbert Schöll

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Norbert Schöll on 14 Nov 2023
Vielen herzlichen Dank, liebe Sandra!

2/10 Terrible

Charles

Stayed 1 night in Oct 2023
Response from Norbert Schöll on 14 Nov 2023
Dear Charles,I am sorry to see that your stay did not meet your expectations. What went wrong?Best regards,Norbert Schöll

10/10 Excellent

Marilyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with very nice room and dining acommodations. Very small parking spaces in the garage. Staff exceptionally helpful.
Stayed 1 night in Oct 2023
Response from Norbert Schöll on 14 Nov 2023
Dear Marilyn,thank you for sharing your positive impressions here. I am glad that you enjoyed your time with us!Best regardsNorbert SchöllHotel Manager

2/10 Terrible

james

Business traveller
Liked: Cleanliness
Disliked: Staff & service
It was not what I expected. Really small room . Breakfast was not great and no service at all . The saunas was closed . The Gym is really small .
Stayed 1 night in Oct 2023
Response from Norbert Schöll on 14 Nov 2023
Dear James,I am very sorry to see that you are disappointed, especially with our breakfast and our service. Most guests enjoy both very much.I hope you had some wonderful moments despite your criticism.Best regards,Norbert SchöllHotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't just come to see the castle
Good location. Nice building and nice room. Parking was off-site. Helpful staff.
Stayed 1 night in Aug 2023
Response from Norbert Schöll on 14 Nov 2023
Thank you very much for recommending us here!Hope to see you again at Hotel Schlosskrone,Norbert SchöllHotel Manager

10/10 Excellent

Diane

Travelled with family
Lovely property with updated rooms, helpful staff, and a knockout breakfast buffet. We couldn’t ask for more. A great stay. Thank you!!!
Stayed 1 night in Oct 2023
Response from Norbert Schöll on 14 Nov 2023
Dear Diane,It is an absolute pleasure to read of your good time! Thank you for sharing this beautiful review full of compliments with us and rating us so highly!We would be delighted if we could welcome you back soon.Best regardsNorbert SchöllHotel Manager

10/10 Excellent

YISHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Norbert Schöll on 14 Nov 2023
Thank you very much!

10/10 Excellent

Gabriele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend this hotel everyone was very nice great food and lots of shopping
Stayed 1 night in Sep 2023
Response from Norbert Schöll on 14 Nov 2023
Thanks a million!I am very happy about the wonderful moments you enjoyed with us.Best wishesNorbert SchöllHotel Manager

8/10 Good

Hayden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful The staff were excellent We had a small issue with the air conditioning and the team there solved the problem as fast as they could. I highly recommend Hotel Schlosskrone
Stayed 3 nights in Sep 2023
Response from Norbert Schöll on 14 Nov 2023
Dear Hayden,Thank you very much for taking the time to leave us such a lovely review! I am not only honoured because you chose to stay with us but because you share your fantastic review with us and everyone.I hope for another opportunity to create another royal experience in Schlosskrone Hotel for you.Best regardsNorbert SchöllHotel ManagerNorbert Schöll

4/10 Poor

cristine

Liked: Staff & service
Disliked: Property conditions & facilities
Stained upholstery and lamp shades. Filthy carpet in hallways and stairs
Stayed 1 night in Sep 2023
Response from I promise that we have a high standard and do ever on 14 Nov 2023
Dear Cristine,I am sorry that we were not able to make your stay a complete success. I take your review seriously and apologize for the lack of cleanliness. I promise that we have a high standard and do everything for a spotless and clean ambiance.Bets regardsNorbert SchöllHotel Manager

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities
Perfect location in the Old Town. A block from the train station and close to the surrounding famous castles. Nice clean room in an old hotel. Comfortable bed. Unfortunately all 4 pillows were bad.
Stayed 2 nights in Sep 2023
Response from Norbert Schöll on 14 Nov 2023
Dear Anita,thank you very much for the lovely review. I am happy to read that you had a great time with us. Next time let us know if there is anything we can do better. We will tray to find other pillows which fit more to your preferred comfort.Best regardsNorbert SchöllHotel Manager

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Professional, friendly staff. Enjoyable stay.
Stayed 2 nights in Sep 2023
Response from Norbert Schöll on 14 Nov 2023
I thank you very much, Katherine!

10/10 Excellent

Niles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for a hotel in Fussen and the hotel was excellent. We enjoyed being near everything and they had a great breakfast every morning. The room was very spacious, comfortable and modern. The balcony overlooked the heart of Fussen. Would recommend for travelers.
Stayed 2 nights in Sep 2023
Response from Norbert Schöll on 14 Nov 2023
Thank you very much!It was a pleasure to have you with us.Best regardsNorbert SchöllHotel Manager

10/10 Excellent

BABAR, Branford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night after spending the day at the castle. The hotel is ideally located near the center with walking streets only with restaurants and shops. The room worked well for a family of 4. There is also a kids area and gym for those that may want to workout on vacation. The breakfast was excellent with a large variety of options, including a chocolate fountain! Parking is easily accessible under the hotel with a 2-story garage. The staff were wonderful and check-in/out was a breeze. We really enjoyed our stay and would definitely stay again.
Stayed 1 night in Aug 2023
Response from Norbert Schöll on 11 Sept 2023
Dear Babar,thank you so much for your positive feedback and the 5 stars! I am delighted to read that you enjoyed your time at our hotel and especially our hospitality and the delicious food.Best wishes,Norbert SchöllHotel Manager

8/10 Good

Shengang, Medina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 2 nights in Sep 2023
Response from Norbert Schöll on 11 Sept 2023
Thank you very much!

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 1 night in Sep 2023
Response from Norbert Schöll on 11 Sept 2023
Thank you so much for sharing your experience here with everyone!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel with fabulous breakfast and AC!
Excellent hotel at a foot of Neuschwanstein catsl. It only took us 7 minutes to the parking area. We got Royal family suites that had two bedrooms with two king size beds, and a living room with a queen size sofa bed. It was rare for German hotels, but this hotel had an air conditioning equipped and that was a huge plus. Only minus point was that the parking lot was full and we had to unload, and then bring our car to a different parking space. Which was fine, but there was no place to park or even double park in front of the hotel, so unloading while we just parked on their drive way wasn’t easy. Breakfast was fabulous, the best ever hotel breakfast I’ve ever had! Even though hotel rooms are equipped with AC, restaurants wasn’t, so we ate in a warm room with not much ventilation, but it was still good. Overall, our stay was fabulous, staff was very helpful too. I highly recommend this hotel to anyone who wants to visit Neuschwainstein catsl.
Stayed 1 night in Aug 2023
Response from Norbert Schöll on 11 Sept 2023
Dear David,wow, what an amazing review. I am delighted to read that we were able to make your stay completely wonderful.Thank you and see you hopefully soon,Norbert SchöllHotel Manager

10/10 Excellent

Donna

Stayed 1 night in Aug 2023
Response from Norbert Schöll on 11 Sept 2023
Thank you!

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jul 2023
Response from Norbert Schöll on 11 Sept 2023
Thank you for your splendid review, Anita!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position, clean and cosy
Lovely hotel just a one minute walk from Fussen old town. The 'comfort' room was a bit small but well equipped and comfortable. Friendly and efficient staff in reception and restaurant. Housekeeping was a but hit and miss. Excellent buffet breakfast. Overall highly recommended.
Fussen old town
Fussen old town
Neuschwanstein Castel - a must see
Stayed 6 nights in Jul 2023
Response from Norbert Schöll on 11 Sept 2023
Dear Robert,thank you for leaving us a review here and sharing your beautiful pictures. It was a pleasure to make your stay a relaxing one!We hope we can welcome you again.Sincerely,Norbert SchöllHotel Manager

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable! The decor on the bathroom door was really nice. Great breakfast buffet included. Located right in the heart of Fussen. We will definitely go back.
Stayed 1 night in Jul 2023
Response from Norbert Schöll on 11 Sept 2023
Dear Angela,It looks like we were able to succeeding in creating a perfectly wonderful stay for you. Thank you for listing what you liked during your stay. I hope we get to welcome you again in the future!Best wishes,Norbert SchöllHotel Manager

10/10 Excellent

Roman

Stayed 2 nights in Jul 2023
Response from Norbert Schöll on 11 Sept 2023
Thank you! Dankeschön!

10/10 Excellent

Beth

Stayed 3 nights in Jul 2023
Response from Norbert Schöll on 11 Sept 2023
Thank you very much!

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, convenient to area sights. Staff was welcoming. Breakfast amazing.
Stayed 1 night in Jul 2023
Response from Norbert Schöll on 11 Sept 2023
Dear Brenda,I am so happy to hear that our breakfast, the comfort and happy faces all around you contributed to a wonderful stay in Füssen! Thank you for leaving us this lovely review. Best regards,Norbert Schöll Hotel Manager

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is within a short walk from the train station. Close to the center of town. Bedroom and bathroom were clean and comfortable however AC is centrally controlled and only went down to 21 degrees Celsius. Great breakfast buffet included in the stay at the restaurant next door.
Stayed 2 nights in Jul 2023
Response from Norbert Schöll on 11 Sept 2023
Dear Judy,thank you for leaving us a review here. I appreciate the four out of five stars and the sharing of your perspective which will help us improve. We would love to welcome you back in Füssen for a fully enjoyable visit.Best regards,Norbert Schöll Hotel Manager

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, room was clean and ready for us before the regular check in time (that came jn handy after a long distance flight 2 hours of driving from Munich). Definitely recommend the hotel!
Stayed 1 night in Jul 2023
Response from Norbert Schöll on 11 Sept 2023
Dear Daniel,thank you very much for taking the time to give us your feedback and rating us this highly. It is wonderful to read that be could provide you with a convenient base for your travels and that you enjoyed your time with us.Best wishes,Norbert SchöllHotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Loved the tiwn, the location of the hotel and the breakfast. Great dining nearby. Wonderful nature all around.
Stayed 3 nights in Jul 2023
Response from Norbert Schöll on 11 Sept 2023
Dear guest,thank you for choosing Schlosskrone Hotel as your temporary home during your travels and thank you for the wonderful compliments. Hopefully, you had a great time discovering the magical sights all around us and will come back to visit us again! Best regards,Norbert SchöllHotel Manager

10/10 Excellent

Simon, Ijamsville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Felt very welcome. Super clean and comfortable room. Great breakfast. English spoken everywhere.
Stayed 1 night in Jul 2023

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Front desk people are very nice. Room is very nice. Beds are comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Paula

Stayed 3 nights in Jun 2023

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This was a family trip, room with 4 comfortable beds. Nice shower and tub. Location is perfect in the city center, parking garage is available. Breakfast buffet was well prepared with plenty of chouces.
Stayed 1 night in Jun 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT location and breakfast
EXCELLENT location! Right at the base of the shopping street. Walked to river and castle. Room was beautiful, large, comfortable. Breakfast was outstanding also noted in other reviews. All hotels in Fussen are expensive so go with location and this hotel can’t be beat. Parking was 11 Euro per night and it was very tight parking.
Stayed 1 night in May 2023
Response from Norbert Schöll on 14 Jun 2023
Dear Michelle,thank you very much for sharing your feedback with other travellers. We are thrilled to read that you enjoyed your time to the fullest.We look forward to welcoming you back as our guest. Do not hesitate to contact us to communicate your preferences before the next booking.Best wishesNorbert SchöllHotel Manager

10/10 Excellent

Jaimini

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff and experience! Very friendly and although the facilities may appear to be formal they are not— just cozy and accommodating.
Stayed 3 nights in May 2023
Response from Norbert Schöll on 14 Jun 2023
Dear Jaimini,thank you for taking the time to review us and provide us with feedback. We are happy to hear that you enjoyed your stay with us. We hope to have the chance to welcome you again, so we can go above and beyond your expectations next time. See you soon,Norbert SchöllHotel Manager

2/10 Terrible

Michael

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Broken
Broken items in suite, staff didn't care,
Stayed 1 night in May 2023
Response from Norbert Schöll on 14 Jun 2023
Dear Michael,thank you for letting us know about your experience with us. I am ver sorry about the flaws in the suite. I will check the room and am surprised that my team did not react to you immediately. I hope you had a great time here in Füssen nevertheless.Best wishes,Norbert SchöllHotel Manager

10/10 Excellent

Jonathan

Stayed 2 nights in May 2023
Response from Norbert Schöll on 14 Jun 2023
Lieber Jonathan,über Ihre positive Rückmeldung haben wir uns alle gefreut.Vielen Dank und auf bald im Hotel Schlosskrone,Norbert Schöll-Hoteldirektor-

10/10 Excellent

Albina, Pembroke pines

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was beautiful, clean and confortable, breakfast was very good, very good customer service.
Stayed 1 night in Apr 2023
Response from Norbert Schöll on 14 Jun 2023
Dear Albina,thank you for taking the time to review us and provide us with feedback. We are happy to hear that you enjoyed your stay with us. We hope to have the chance to welcome you again, so we can go above and beyond your expectations next time. See you soon,Norbert SchöllHotel Manager

10/10 Excellent

Kimberly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property . Great location in old town . Amazing breakfast ! Friendly staff
Stayed 1 night in Apr 2023
Response from Norbert Schöll on 14 Jun 2023
Dear Kimberly,thank you for taking the time to review us and provide us with feedback. We are happy to hear that you enjoyed your stay with us. We hope to have the chance to welcome you again, so we can go above and beyond your expectations next time. See you soon,Norbert SchöllHotel Manager

8/10 Good

deanna

Travelled with family
Liked: Cleanliness, amenities
Sheet had a stain and pillow. We had late check in so keys were left and hard to figure out parking etc on your own and our room temp was not working
Stayed 1 night in Apr 2023
Response from Hotel Manager on 14 Jun 2023
Dear Deanna,thank you for letting us know about your experience with us. I am sorry about the flaws and will check that. I hope you had a great time with us nevertheless.Best wishes,Norbert SchöllHotel Manager

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel close to the train station. Large room with a huge bathroom. Very friendly staff and clean hotel. Breakfast Buffett was HUGE with lots of options etc.
Response from Norbert Schöll on 25 Feb 2023
Dear Chris,thanks a lot for your great review and the rating of full 5 points. See you next time.Best regards

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Staff was amazing. Restaurant was good. Sunday breakfast buffet was amazing. Easy walk from train station.
Stayed 1 night in Feb 2023
Response from Norbert Schöll on 25 Feb 2023
Dear Sarah,thanks a lot for your great review. We are really happy, that you had an enjoyable stay with us.Best regards

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great shopping close by
Loved this hotel! Comfortable, very clean, convenient to shopping and Christmas markets. Staff was great & helpful. Breakfast buffet was delicious. I would easily stay here again!
Stayed 1 night in Nov 2022
Response from Norbert Schöll -Hotel Management- on 22 Dec 2022
Dear Charlotte, we are happy you had such a lovely time here in Füssen. We would love to have you again and send our best wishes from Bavaria,Norbert Schöll-Hotel Management-