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Reviews of Sunrise Holiday Mansion

2 out of 5
Sunrise Holiday Mansion
Royale Tagaytay Estate Alfonso Cavite,, Alfonso, Calabarzon

Reviews

5.2
Rating 10 - Excellent. 3 out of 39 reviews" "
Rating 8 - Good. 7 out of 39 reviews" "
Rating 6 - Okay. 9 out of 39 reviews" "
Rating 4 - Poor. 12 out of 39 reviews" "
Rating 2 - Terrible. 8 out of 39 reviews" "

5.4/10

Cleanliness

5.2/10

Staff & service

6.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is poorly maintained. Room is poorly maintained
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Pros: very relaxing, provides place to bond, helpful and accommodating staff Cons: cable TV not working, phone to call front desk not working properly, place is a bit dated for its price, needs major renovation
Stayed 1 night in Mar 2019
Response from Sunrise Holiday Mansion on 27 Mar 2019
Thank you very much for your review. We'll take note of your comment. We hope to serve you again in our hotel soon.

10/10 Excellent

Anna Gianelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Sunrise Holiday Mansion on 27 Mar 2019
We thank you for your very nice review. Hoping to serve you again here soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Corie

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2018

8/10 Good

Mae, Bulacan, Philippines

Liked: Cleanliness, staff & service, room comfort
good ambience
The place is safe. We stayed most of our time together with my family in our room. We have lots of fun in the pool along with my nephews, niece and sis-in-law. You can view the scenery and the beauty of the place when you are in the balcony. The food is good. The next morning, we visited Sonya's garden few klms from the hotel and bought various herbal plants for pasalubong. Maybe one day, we will be back here to enjoy more and visit other places.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Spacious rooms need bit old though and needs upgrading. Other than that everything else is fine.
Stayed 1 night in Aug 2017

6/10 Okay

Virgil, Washington State

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place was in a good location.
The rooms were big. The cold water in shower was not working. No phone in room to talk to front desk. Staff was helpful.

2/10 Terrible

Elisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iam so disappointed with the facilities, the water heater is Not functioning, the water flow coming from The faucet is very slow..

2/10 Terrible

FLORANTE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotel I have been too...Rome is kind is scary....breakfast is bad

4/10 Poor

Anthony

Internet on lobby Only
It was very bad to stay in this hotel that internet cannot reach to your room. We need to stay in the lobby so we can use the internet for our work while on vacation. We will never go back to this hotel. :-(

4/10 Poor

Felix Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked for two nights and they were putting us in a ran down annex bldg where the wall papers are so old it looks like it was used for a horror movie. Good thing they changed our room when we asked them to.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You only get what you pay for
Granted that the rooms that we got were cheap, but we didn't expect that the rooms would have wall paper peeling off the wall, bathrooms that were not maintained (broken tiles), water that runs out every 9am and resumed around 10:30, cockroaches under the wood pannels, broken room phones, broken TV, misleading add saying it serves breakfast buffet but it isnt, very poor wifi service. To say the least, our family was dissatisfied and would not recommend stayong at this hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty. Stuffy & old
Sunrise Holiday Mansion Hotel was Dirty old & stuffy. Smells of molds. Had to keep the terrace door open. We checked in at 6pm and yet the room was not ready and took some time. They probably gave us a 'not to be used' run down room ... Not to be recommended to friends

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel is fine
The room was good,however the smell is not that appealing cause it smells like an old room.The breakfast is fine ,however u need to change your menu I guess because everyday u have same menu.

6/10 Okay

Verified traveller

Disliked: Cleanliness

6/10 Okay

Verified traveller

Disliked: Room comfort
Nice hotel
it was nice but we haven't sleep because in our room we hear something scratches the door or something and we thought that our view is the beautiful taal volcano.

6/10 Okay

Christopher

Reasonable value, no frills hotel.
Average hotel. Reasonable price and value - no frills, but comortable enough for an overnight stay near Tagatay. Would stay again.

4/10 Poor

Happy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got a not so good experience. We checked in at 2:30am in the morning,same date as the check out date because we came from a friends birthday so we stayed long there. breakfast served at 6-9am only when we woke up almost 10am,still less than hrs prior to closing of breakfast.I called the receptionist from the room fone to check and simply ask a favor we still avail our breafsst..the receptionist doesnt know how to handle properly and began to refuse firmly without being gentle and fo think its a ltni mMjz yyy

2/10 Terrible

Theron, Lipa city

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not again !!!
Very hard to find hotel, no sign on any main road. Called hotel they gave us wrong way !!! Bad, Very bad lock on door, looked like someone had broke into many times.Bed bad. We were on 4th floor, and Elevtor was not working. Dont GO

4/10 Poor

Dexter, Manila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was old, elevators not working aircon so annoying tv is still 90's. Not good experience.

6/10 Okay

Aileen, San Mateo Rizal

Disliked: Staff & service, property conditions & facilities
The place is a little bit oldy. I think it's need to be improved. There's no wifi connection but it is stated as part of inclusions. A little bit creepy.

6/10 Okay

Richard, Philippines

Good place to relax.
It was great. Place is good for stress relief. Quite place. Room is big. If you dont have car to see tagaytay this place is not for you. Cause it is far from tagaytay proper.

4/10 Poor

jigs, los angeles,ca

Disliked: Property conditions & facilities
Run down, creepy hotel
Old, run down, creepy hotel. I swear there are ghosts there! So far from the main area and attractions of tagaytay. As we had no car of our own, I hoped they had some transportation provision like some hotel shuttles. In stead, they have on call drivers they can take guests to Set areas for set lengths of Time and it was just so impractical to pay their fees when we only needed it for a short time. Very disappointed with our stay. It spoiled our vacation. They do have room service but they don't collect the trays! We called for them to get those but instead, they just left them outside our room! How unsanitary! Keep away from this place!!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Its good but only the bed has a problem.

2/10 Terrible

Eric, Bulacan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible hotel
1. Too far to any food chain or store where you can buy food. 2. They dont offer food 24/7. 3. Poor hotel service. 4. No means of transportation. They dont even offer hotel service. 5. The place is really creepy. 6. According to the feature of the hotel they offer intercontinental breakfast we're totally fooled. 7. This is the only hotel I encounter that will ask you to deposit certain amount for security.

4/10 Poor

Marlet

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Caloocan Travel, Caloocan City

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated Hotel
Website was deceiving. Hotel is too old. It badly needs to be updated to meet current standard hotel atmosphere. It smells like a haunted old hsuse. Furnitures are old. Kids were so scared, the whole family stayed on one bed. So creepy. There was only one elevator working. Unfortunately we didn't take pictures to show proof.

8/10 Good

Kimberly, valenzuela

Good hotel.
Nice. Very friendly staff

2/10 Terrible

Rgs, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No WiFi in rooms nothing to do
Very hard to find and not near anything. With no WiFi in the rooms and barely working air conditioning family will not be happy here.

2/10 Terrible

Ash, Washington DC USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rundown 00 star hotel
Pro ..... Price Cons.... Old broken rundown not even 10% of pics showing , worst breakfast did not touched afraid of getting sick, far away from attractions as others have said very very creepy . Will I stay agin .... Never even its free.

4/10 Poor

Michael, Chestermere, AB CAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the room I booked for
The room didn't have the proper bed. It wasn't comfortable. Inline heater for shower had defective plugcord, didn't work. Think this hotel is actually used as a transient house. Never saw any other guest.

4/10 Poor

Maver, Perth Aostralia

Disliked: Staff & service, property conditions & facilities, room comfort
Middle of nowhere
This hotel is far away from all the Local attractions. Also the Hotel does not have all the features ammenities and attractions as was advertised. I would not recommend this hotel to anyone.

4/10 Poor

WON JUN

Disliked: Staff & service, property conditions & facilities, room comfort
비추
숙박시설이 노후됬고 외지에 아침식사도 그냥 그렇고 다신 안 찾을거 같다 다만 직원들은 친절하고 예의가 바르고 너무 만족스러웠다

8/10 Good

Mohammed, مصر

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
باجيو وعبق النسيم
جيده جدا

8/10 Good

kent, Randers dk

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel ude på landet stille og roligt. Ok hotel

6/10 Okay

cogo

Disliked: Property conditions & facilities
ゴルフ場に近いホテル
宿泊費を考えるとお薦めです。エバークレストゴルフ場はフルバックで出来ます。そして、ホテルのスタッフの対応も良いと思います。