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Reviews of Tolip Resort Paradise

4 out of 5
Tolip Resort Paradise
Km 120 Alexandria Marsa Matrouh Road, El Alamein

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 11 reviews" "
Rating 8 - Good. 0 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2023

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! So clean and tidy. Large chalets and twin house and bathroom. Comfy bed. Perfect location, right on a calm and peaceful beach. As soon as you walk out of the accommodation, you see this wonderful beach. During the evening. Staff were so polite, kind and helpful. Would definitely recommend and stay here again
Stayed 5 nights in Aug 2023

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from The Hotel Managment on 24 Aug 2023
Dear Mr.Mina Thank you very much for taking the time to write us and sharing with us your pleasant experience during your stay at We are most delighted to learn that you were impressed with our services and facilities.We strongly believe in providing our guests with the highest services and utmost attention to detail and nothing makes us happier than a confirmation of our guest’s satisfaction.Your fine compliments are highly appreciated and we shall certainly share them with our team. In the mean time, we shall endeavor to maintain and improve our services.I hope to welcome you again to our Resort in the near future, I remain

2/10 Terrible

Dina

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Shady Management - held us for extra money
Manager held us to get extra money from us after check out. Don't stay here.
Stayed 1 night in Aug 2023

2/10 Terrible

Dina

Travelled with family
Disliked: Cleanliness, staff & service
Rude Management - Bribes / no trusty
I am very distraught by my stay here. The check out process and service was extremely unprofessional. Once we packed up our car and ready to leave (I was on a tight schedule) they held my driver and told me a mug was missing from the villa and I had to pay them 150 pounds. I knew the manager was trying to get money out of me as a 'rich American'. I was so shocked that after staying a few days at the villa for approx 500/ usd a night. I gave him 200 pounds in cash and said how ridiculous- why would me or my family take a mug?! I have never been treated like this at a hotel. After check out he even tried to register my credit card - I said hello no. I felt it then there was something fishy - he then came up with a missing mug. If he was smarter he would have just broken it and said it was me. But to say we are stealing - so sad to have this experience in Egypt. It makes the country and this hotel look so bad. I will not bring my American friends to this hotel the next time we visit. I will find an alternative. He was so rude and I was so upset... I still am.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mohamed

Stayed 1 night in Aug 2023
Response from The Hotel Managment on 24 Aug 2023
ear Ms. WalaThank you very much for taking the time to write us and sharing with us your pleasant experience during your stay at We are most delighted to learn that you were impressed with our services and facilities.We strongly believe in providing our guests with the highest services and utmost attention to detail and nothing makes us happier than a confirmation of our guest’s satisfaction.Your fine compliments are highly appreciated and we shall certainly share them with our team. In the meantime, we shall endeavor to maintain and improve our services.I hope to welcome you again to our Resort in the near future, I remain,Yours sincerely

10/10 Excellent

wala

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is brand new , multiple swimming pools, great beaches The staff were amazing and super friendly , the Manager Mo’ went the extra mile to make our stay as comfortable as possible Highly recommended
Stayed 1 night in Jul 2023
Response from Mo on 31 Jul 2023
Dear Ms. WalaThank you very much for taking the time to write us and sharing with us your pleasant experienceduring your stay at We are most delighted to learn that you were impressed withour services and facilities.We strongly believe in providing our guests with the highest services and utmost attention to detailand nothing makes us happier than a confirmation of our guest’s satisfaction.Your fine compliments are highly appreciated and we shall certainly share them with our team. In themeantime, we shall endeavor to maintain and improve our services.I hope to welcome you again to our Resort in the near future, I remain,Yours sincerelyMohamed ElgalladFront Office Manager.

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managers, very accommodating, good staff eager to help roads are not done yet because of Place is new music at the beach for night. Life problem is stays up until six in the morning. If you’re close to the beach, he probably will be listening to the music until six in the morning, lol too loud for someone going to the beach to relax but great for night life
Stayed 5 nights in Jul 2023
Response from Mohamed on 27 Jul 2023
Dear Mr. AhmedThank you very much for taking the time to write us and sharing with us your pleasant experienceduring your stay at We are most delighted to learn that you were impressed withour services and facilities.We strongly believe in providing our guests with the highest services and utmost attention to detailand nothing makes us happier than a confirmation of our guest’s satisfaction.Your fine compliments are highly appreciated and we shall certainly share them with our team. In themeantime, we shall endeavor to maintain and improve our services.I hope to welcome you again to our Hotel/Resort in the near future, I remain, please be aware that we starting to assure that music not will be to late timeYours sincerelyMohamed ElgalladFront office Manager.

10/10 Excellent

Fady

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is amazing , very clean and staff is on point , very friendly and accommodate.
Response from Mohamed Elgallad on 26 Jul 2023
Dear Mr. Fady Kaldas.Thank you very much for taking the time to write us and sharing with us your pleasant experienceduring your stay at We are most delighted to learn that you were impressed withour services and facilities.We strongly believe in providing our guests with the highest services and utmost attention to detailand nothing makes us happier than a confirmation of our guest’s satisfaction.Your fine compliments are highly appreciated and we shall certainly share them with our team. In themeantime, we shall endeavor to maintain and improve our services.I hope to welcome you again to our Resort in the near future, I remain,Yours sincerelyMohamed ElgalladFront Office Manager

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice Hotel - dramatic enviromental pollution
Hotel is clean and the romms are fine - food is resly good and the service is great. But, on the way to the hotel it is like to feel in a big garbsge place / everywhere you look outside you can ser plastic bottles , trash bags - and the worstest is, micropladtic on the beach. Sorry, but the area need deepcleaning - and a penalty to the lokal goverment regarding the environmental pollution to everyone using the sea - no way to go for a swim into this area wirh optical microplastic everywhere.
Stayed 1 night in Aug 2023
Response from Front Office Manager on 21 Aug 2023
Dear Valued Guest, First of all, let me take the opportunity to thank you for your feedback. It was a great pleasure welcoming you, we are very glad that you enjoyed your experience. We are proud to know that our facilities and services exceeded your expectations we have shared your feedback with the team members who are very delighted to know that their efforts have ended up to your enjoyment, We apologize about your bad experience about the beach area , be sure that we will do our best to avoid such a mess related to the local government. Once again we would like to thank you for sharing your vacation experience with us and for your valuable comments, We are looking forward to seeing and welcoming you back again to your second home. With best regards.Hotel Management