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Reviews of Travelodge by Wyndham Albuquerque East

2 out of 5
Travelodge by Wyndham Albuquerque East
601 Paisano St. NE, Albuquerque, NM

Reviews

4.6
Rating 10 - Excellent. 32 out of 391 reviews" "
Rating 8 - Good. 53 out of 391 reviews" "
Rating 6 - Okay. 67 out of 391 reviews" "
Rating 4 - Poor. 70 out of 391 reviews" "
Rating 2 - Terrible. 169 out of 391 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

3.8/10

Amenities

4.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Hilda

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Travelled with family, Travelled with pets
Not the cleanest place, but it was fine for just a one night stay. I got in late and left early morning so didn't get a chance to fully experience any amenities.
Stayed 1 night in Apr 2024

2/10 Terrible

thai

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i wish to cancel on the day check in, homeless too many outside and talking to loud at the night time , no refirator, no microway, no hot water
Stayed 3 nights in Apr 2024

2/10 Terrible

Ernestine

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awful all together every was dirty
Stayed 1 night in Mar 2024

6/10 Okay

Ernestine

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
They gave me smoking room! Everything was terrible
Stayed 1 night in Feb 2024

2/10 Terrible

Jesus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Caleb, Cheyenne

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst motels I’ve stayed. Room smelled like stale cigarette smoke and incense. Holes in the walls, dirty bedsheets, pool wasn’t filled all the way, cracked windows, curtains falling down, and there were several people (not motel guests) wandering around the parking lot.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Samuel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting room. Holes in the flooring, sheets had stains. Horrible service, was unable to reach anybody at 9:00pm on a Saturday needing more bath soap. The front desk attendant was on the phone for a personal call during check in and check out. Location also does not feel safe at all. DO NOT STAY HERE!!
Stayed 2 nights in Oct 2023

6/10 Okay

Phillip

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Grizwold's Spinal Tap
The area, oh, the area! People camped out next to the hotel panhandling. People yelling and screaming outside The room, smoke detector was sitting on the dresser. Called the front desk to inform them and was told "we don't have a maintenance person" The door had space in between the top and bottom The toilet was stained Asked about coffee in the lobby and was told by the worker "I broke the coffee maker and I need to bring one from home"
Stayed 1 night in Oct 2023

2/10 Terrible

Yvette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If I was a movie producer, I would use this in a drug deal gone wrong murder scene. The toilet didn't work. There were missing light bulbs. The smoke detector was hanging by its wires on the ceiling. The curtains didn't completely closed to the window facing the highway. I hope the sticky floor was from the type of floor cleaner they used.
Stayed 1 night in Oct 2023

2/10 Terrible

Echo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Definitely not as advertised. We felt so unsafe on check in that we didn't even stay. Sheets were soiled (dirty handprints and spots), the room smelled like smoke (non-smoking), there were no towels or hand soap, and the exterior was covered in grafitti. It was clear the place had not been cleaned and was not suitable to stay in.
Stayed 1 night in Oct 2023

2/10 Terrible

Thyagarajan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best way to summarize this property is that the owners seem to have decided not to fix any damages about a decade ago, and now the property is essentially a derelict motel that should be given zero stars. Even basic amenities that one expects in a a hotel (a phone to call the front desk for help, a stopper in the sink, toilet roll holder, clean floor upon check-in, a door that closes fully) are not present. Expedia should de-list this property from its listings - I ended up paying $132 a night for this junk (not including taxes), when it felt like staying at a cheap $40/night motel.
Stayed 1 night in Oct 2023

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was horrible. There was no smoke detector, microwave or fridge. The bathroom door handle was broken and could not be closed. The sheets were stained and dirty. Hotel had boasted of newly renovated rooms, however our room was old and rundown. When we asked for a different room, we were told there were none available. However we walked by 3 rooms while we were there that never had anyone in them. Would not recommend this hotel to anyone.
Stayed 2 nights in Oct 2023

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
The check-in process was easy, but once we got to our room it just went downhill. The entire room smelled liek smoke, the smoke detector was missing, the sheets were covered in dirt and stains, and there was dirt all over the floor and microwave. We were sitting in our car trying to decide what to do about our room when someone came up and actually tried to break into our car while we were sitting in it, they only walked away once they saw us through the window. They then literally proceeded to smoke drugs in front of our car. Overall, it was a horrible experience that I wouldn't recommend to anyone.
Stayed 2 nights in Oct 2023

2/10 Terrible

Melba Faye

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have so many compliments about this location I will find the correct address and will write a letter with all the many problems listed!!!
Stayed 1 night in Oct 2023

2/10 Terrible

kathy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Totally opposite to what it advertises: No breakfast, no smoke detectors, torn curtains, no toilet paper holder, shower had to be held for it to work, wall sink was about to fall, TV did not work.
Stayed 2 nights in Oct 2023

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
This hotel is not a hotel is nasty, uses the same dirty sheet on bed the walls with holes and mold, floors dirty, and with smell to cigarette, personal bad attitude all I can say was a nightmare to sleep on this pretends to be a hotel, the pictures on the add are fakes.
Stayed 2 nights in Oct 2023

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first "non-smoking' room given to me was horrid. It had the stench of cigarettes, the bed was wobbling back & forth, the & the vanity light & smoke detector were broken. I requested another room which was slightly better, but i was never transferred to that room in their system so someone else was assigned to my room & a key was given to them. they tried to enter twice even after i told them it wasn't their room. The police were called & they came pounding on my door thinking i was in violation. Hotel staff were very unprofessional & scetchy. DON'T STAY THERE OR STAY AT YOUR ON RISK!!!!!
Stayed 2 nights in Oct 2023

6/10 Okay

Maya

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unsafe area, staff is great. Rooms very small, but clean.
Stayed 1 night in Oct 2023

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
My mom and I took a trip and stayed at 5 different hotels. I admittedly didn't pick 4 star hotels, so i didn't anticipate being wowed by any place i picked. However, this place was the pits. The toilet didn't flush. The room smelled like smoke. The blankets had stains. The area didn't feel safe. I picked this hotel because it had a pool - that was a joke. The pool room was NASTY. The only nice thing I can say is that there was a Starbucks nearby.
Stayed 1 night in Oct 2023

4/10 Poor

Kiersten

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This was by far the worst experience I’ve had from using Expedia. Towels and bedding were visibly stained. The walls were not finished at the floor, with trim falling off. Curtains would not close. Generally unfriendly and dirty throughout the complex. Literally drug deals happening right outside the door in the parking lot.
Stayed 1 night in Oct 2023

2/10 Terrible

Sylvia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

casey

Stayed 1 night in Aug 2023

2/10 Terrible

Michael

Stayed 1 night in Jul 2023

10/10 Excellent

Mauro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Thank you on 1 Aug 2023
Thank you for leaving us a review. See you next time!

2/10 Terrible

bethany

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Had to wait for shift hangs at 2340!! Doors were locked and we waited outside for 20 minutes.
Stayed 1 night in Jul 2023

2/10 Terrible

Lhorlee

Travelled with family
Disliked: Cleanliness
Ac not working and the other room was not yet available. Have to cancel the booking but still pending for refund of payment from Expedia.. Hoping to get refund for the 2 rooms paid but we did not stay.
Stayed 1 night in Jul 2023

8/10 Good

Irene

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2023

2/10 Terrible

Yankue

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsanitary had to leave
Absolutely awful, we didn’t end up staying the night due to the unsanitary and unsafe conditions of this room/hotel. We checked in and after seeing the room my two young daughters and I didn’t feel safe and decided to check out. We were told they would refund everything and they lied, they won’t even answer the front desk. Very sad because we have stayed at this property before years ago with a positive experience.
Cigarette burns in a non smoking room
Yellow stains on sheets
Broken outlets
Torn up furniture
Stayed 1 night in Jul 2023

2/10 Terrible

Ivan

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Did not feel safe. Room had an awful smell.
Stayed 1 night in Jul 2023

2/10 Terrible

warren

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible property, dirty, leaking ceiling, not a family place to stay.
Stayed 1 night in Jun 2023

2/10 Terrible

Willis, LYMAN

Disliked: Cleanliness, property conditions & facilities
Lots of homeless people. Rooms are not clean. Bedding is very stained. Did not feel safe at all. I don't recommend anything in this area.

6/10 Okay

Hugo

Liked: Staff & service
Affordable
Good enough
Stayed 1 night in Jun 2023

4/10 Poor

Angelina

Stayed 2 nights in Jun 2023

2/10 Terrible

Madison

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We completed our stay at the Travelodge, but were disappointed. Although it is a budget motel option, one should always feel safe and that they are in an establishment that is taken care of, no matter the overnight cost…that’s business. Our door had two penny sized holes that were covered up, as from the parking lot one could look in and see your room. The room smelled like smoke. We had the impression that several ‘guests’ lived there by the foot traffic, parking lot visitors and hangouts, and the noise level of our neighbors. There was a dirty face towel hanging on the shower curtain and several hairs left for us in the shower. Found out the pool was closed when we checked in - the reason we booked this particular budget motel. Would not recommend. The front desk lady was nice upon checkin.
Stayed 1 night in Jun 2023

8/10 Good

Elam

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean place to stay and front desk helpednus after a 11 hr drive to feel welcomed. Still a great place to stay. Downside no microwave or fridge in our room for our food that got cold and drinks
Stayed 1 night in May 2023

2/10 Terrible

Clayton

Travelled with family
Upon arrival, there were no room available due to a n unforseen problem at the property. We would like to get a refund for our stay.
Stayed 1 night in May 2023

4/10 Poor

Sandra, Zuni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Miguel, Alburquerque

Business traveller
Liked: Staff & service
The Staff was really friendly but the area is not that safe. It is right up the freeway and our venerable authorities are building a new road in an already busy area. The rooms are dated and noisy. I could smell the cigarrettes of other people at 6 am. You can walk to the Maverick and hear loud music from cars at 3 am. But you get what you pay.
Stayed 1 night in May 2023

6/10 Okay

Manuel

Disliked: Property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Santana

Stayed 1 night in Apr 2023

2/10 Terrible

Phillip

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in the guy didn’t say a word while he was checking me in. I had to ask if I needed to do anything. Then he just started talking to the other employees. I asked again do I need to do anything. He said no and had to go check if there were any clean rooms?? We got to our room and had to change sheets because there were black pubes everywhere. The new sheets we got had old pee and blood stains on them. Day of checkout which is at 11am housekeeping knocked on the door at 830am walking us up and asked if we were leaving???? Overall terrible service.
Stayed 1 night in May 2023
Response from Nimish on 9 May 2023
Thank you very much for your review. Will try to improve on the same

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The weather was good, The hotel wonderful.
Stayed 1 night in Apr 2023
Response from Nimish on 9 May 2023
Thank you very much for your review.

2/10 Terrible

ritchell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Photos are deceiving. Ceiling are taped. Strong odor. No wifi, indoor pool closed. Unfriendly staff, we’re not even done talking she hang up.
Stayed 1 night in Mar 2023
Response from Thank you on 14 Mar 2023
We will be looking into this issue. to make sure this is an isolated incident

8/10 Good

connie

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to share.
Stayed 1 night in Jan 2023
Response from Thank you on 31 Jan 2023
Thank you for your review

8/10 Good

Janis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good stay for the $$$ !
The nightstaff Paula was awesome! Very pleasant & helpful when we checked in. They could use more parking and pillows but overall it was clean, and had no issues.
Stayed 2 nights in Nov 2022
Response from Thank you on 28 Dec 2022
We are happy to get this review. Thank you for talking the time.