Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Quality Inn Ada near University

2.5 out of 5
Quality Inn Ada near University
400 Ne Richardson Loop, Ada, OK

Reviews

7.2

Good

Rating 10 - Excellent. 77 out of 270 reviews" "
Rating 8 - Good. 80 out of 270 reviews" "
Rating 6 - Okay. 47 out of 270 reviews" "
Rating 4 - Poor. 34 out of 270 reviews" "
Rating 2 - Terrible. 32 out of 270 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lindy M

Travelled with group
Liked: Cleanliness, staff & service
Walking distance to the arena
Stayed 2 nights in Apr 2024

2/10 Terrible

Amanda

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Never again!! They gave us a dirty room that still had poop in the toilet, unmade dirty bed, dirty floors. They did give us a new room, it was clean but it stunk of mold and old dirty carpet, one of beds bedding had old blood stains on it and our neighbors had dogs who barked allnight!!
Stayed 1 night in Feb 2024

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Amber

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
After I checked in and went to my room I was very disappointed because the room and area did not look as the photos online. False advertising and the bed had hair in it, looked as if someone has been in the bed the bathroom tub was dirty and smelled. I asked for a refund and found another hotel. The staff on duty was helpful and very welcoming but this hotel is falling apart. The awning at the front was in disrepair.
Stayed 1 night in Jan 2024

8/10 Good

DeCarla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and breakfast was good ! Will stay again! The only thing was the $100 security deposit due to me doing reservations through Expedia!
Stayed 1 night in Jan 2024

2/10 Terrible

Kathy, ada

Disliked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Aracely

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled of mildew carpet looked old run down
Stayed 1 night in Dec 2023

10/10 Excellent

Terrence

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

4/10 Poor

Dennis

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room 134 heater doesn’t work. Room 120 shower/tub fixture leaked to the point it was under the bathtub. You could feel it squishing under the tub. Overall the breakfast was good and the facilities were kept clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been in hiteks across the US for many years and found this one is rare for a hitel in the price range. Older hotel room, but had everything and more you need for a room. The most common being microwave, refrigerator, and coffee pot. But it had extras which makes it stand out. The TV had options to hookup to your Netflix and Vudo account, so you can watch movies without commercials. The room had an iron and ironing board to help make you look share for any soecial event you have planned. A doughnut shop literary in the same building for a quick breakfast. A heater that actually HEATs the room fairly quickly. Fast check in as the night auditor used my information i pre-checked the room with through Expedia. I didn't have to get everything out of my walket to prove it was me. Just a quick glance at my license and sign one puece of paper and i was checked in. Only complaint is the matress is rather hard. But for many that is a plus. Most importantly it is quiet, considering just off a main artery.
Stayed 1 night in Dec 2023

8/10 Good

Randal

Liked: Cleanliness, staff & service
All around good overnight stay
Stayed 1 night in Nov 2023

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Rachel

Liked: Staff & service
Good deal
The lady at the front was Amazing, rooms could use some modern renovation but otherwise very quiet and affordable!!
Stayed 1 night in Oct 2023

8/10 Good

Lindy M

Liked: Cleanliness, staff & service
Nice place but is starting to get rundown and needs updating
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
the toilet seat was broken
Stayed 1 night in Sep 2023

8/10 Good

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2023

4/10 Poor

Lara

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
When checking in, because I was a local they made me put down a deposit. The length of time it took to check in was long, when I just wanted to get off my feet and relax in the pool. I was disappointed in the cleanliness of the room, even more so when the toilet ran all night long, very loud, and unfixable by myself. The next morning, the breakfast was really good and housekeeping was a very friendly and apologetic for the cleanliness of the room, explaining that they were very short staffed. The pool was great, kind of making up for the rest of the crappy stay.
Stayed 1 night in Aug 2023

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just like all way round.
Stayed 1 night in Aug 2023

8/10 Good

Tammy

Travelled with family
Liked: Staff & service
Disliked: Room comfort
The lady’s up front was nice and courteous! The room had dead bugs in bathroom, and the office chair in room had a missing wheel! I didn’t realize it and sit down in the chair and fell backwards cause of the missing wheel.
Stayed 1 night in Aug 2023

4/10 Poor

Christopher, Mabank

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
There were no cups in the room. There was a coffee maker but nothing to put it in. No liner for the ice bucket. No garment bag for dirty clothes. The bedding had a suspicious red stain. The doorknob on the bathroom nearly came off in my hand and my daughter got stuck in the bathroom because the doorknob wouldn't turn. Overall we were not impressed. The breakfast was acceptable but that was about it.
Stayed 1 night in Jul 2023

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom tub had really bad stains and shower curtain was dirty. Bathroom was smelly.
Stayed 1 night in Jun 2023
Response from J.R on 27 Jun 2023
Thank you for staying and sharing your experience at our Quality Inn near East Central University. We appreciate you as one of our guests!We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our team's attention. I'm confident that the necessary actions will be taken to ensure better service.We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!Safe travels,

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price. Breakfast was nice. Staff very friendly.
Stayed 1 night in Jun 2023
Response from J.R on 27 Jun 2023
Thank you for your review!We really do appreciate it we hope you do stay with us again whenever your travel bring you back to Ada, Oklahoma.

10/10 Excellent

Susan

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff.
Stayed 28 nights in Mar 2023

2/10 Terrible

James

Business traveller
Disliked: Staff & service, property conditions & facilities
Do NOT Recommend
Terrible terrible customer service and very unfriendly staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Lindy M

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was late checking in & the lady was super nice and waited on me
Stayed 1 night in Apr 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service
nice staff
Stayed 1 night in Apr 2023

10/10 Excellent

Ronald

Stayed 1 night in Apr 2023

8/10 Good

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Maurina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service!
I woke up Saturday morning, cold. The heater had stopped working. I called the front desk and in LESS than an hour they had already come, switched the unit out with a new one and the room was warm! Talk about service! There are fancier more expensive hotels in Ada but Quality Inn gives me the best value for my dollar and I enjoy staying here. Occasionally I’m lucky enough to get to visit with the owner/manager. I always enjoy speaking with them. They are sincere in wanting to make their guests comfortable.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our preferred Hotel
Whenever visiting family in Ada, this is where we prefer to stay
Stayed 1 night in Mar 2023

6/10 Okay

Tina

Travelled with family
Disliked: Staff & service, room comfort
$100 extra charge
Not a bad place. The only thing I really had issues with was that they charge a $100 to your credit/debit card, because they didn't have me in their computer. This is on top of the $ paid on the hotels.com site. She told me I would get it back, which I did 7 business days after my stay. So be forewarned that the $100 is not a hold, they charge it to your account. Make sure you have extra $in your account, and don't need that money for at minimum of 5 days after your stay.
Stayed 1 night in Feb 2023

10/10 Excellent

Zachary

Stayed 1 night in Feb 2023

8/10 Good

Sheila

Stayed 1 night in Feb 2023

6/10 Okay

Rebecca

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
This is the first time I have something negative to say. I accidentally left one shoe there (brand new, first time wearing) I tried for several days to contact them about retrieving my shoe. They finally told me , yes, the housekeeper found it but she threw it away. One shoe left behind is clearly by accident. Why immediately throw it away? Ultimately it’s my fault. I’m just disappointed by their lack of customer service/list items.
Stayed 2 nights in Jan 2023

4/10 Poor

Cari

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Probably not agaim
As soon as i turned on the lights, roaches were crawling on the AC. The toilet did not flush. All around room was run down
Stayed 1 night in Jan 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat guest
Good value for the price. I stay here whenever I’m in town.
Stayed 3 nights in Nov 2022

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet Friendly at a good rate.
I stay here whenever I’m in town. This was the first time bringing my fur babies. The pet fee is a decent rate so I’ll probably bring them more often.
Stayed 2 nights in Nov 2022

6/10 Okay

Chad

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Need some TLC but a comfy bed
Run down and not putting enough TLC, for a comfortable CHOICE hotel.
Stayed 1 night in Nov 2022

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Grant

Business traveller
Liked: Cleanliness
Plenty of room for parking and staying if pulling large vehicles with trailers
Stayed 1 night in Oct 2022

8/10 Good

Luann

Liked: Cleanliness, staff & service
Convenient and reasonable.
Stayed 1 night in Sep 2022

4/10 Poor

Faye

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The sheets and pillowcases were clean but the spreads had spots on them. Looked like they had not been cleaned. The paint in the pool was coming off. You had to walk in gravel to get to the pool itself so you were not able to go barefoot. The outdoor furniture needed painting and the patio was wood that needed redoing. I was not happy at all. Will not go back there.
Stayed 1 night in Sep 2022

8/10 Good

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Justin

Business traveller
Disliked: Property conditions & facilities, room comfort
No quality at quality inn
Nothing quality about that place ac didn’t work make you leave a deposit on a crap hole pictures and ratings no where close .
Stayed 1 night in Jul 2022

10/10 Excellent

Lucky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Alana

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 7 nights in Jun 2022

6/10 Okay

morgan

Travelled with family
Liked: Staff & service, room comfort
Nice workers
The hotel is outdated but it was ok needs to be a deep cleaned It wasn't nasty just places could have been cleaned a little better. The pool was great and the staff were nice
Stayed 1 night in Jun 2022

2/10 Terrible

Linda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in the windows in the front door were filthy. I drove 400 miles to spend time with my grandchildren. I got them all ready to swim and there was no water in the pool! The breakfast consisted of 3 or 4 snack cakes. no juice or milk. The room was filthy and the walkways were discusting. I get to see my G babies once a year and this was a nightmare
Stayed 2 nights in Jun 2022