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Reviews of 3 Bed Luxury Apartment

3.5 out of 5
3 Bed Luxury Apartment
90 Independence Ave, Accra, Greater Accra Region

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 3 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

6.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
It is difficult to get help when you need it. There is no front desk service. Front desk phone not working and the responsible agent never pickup phone calls. There are ants everywhere in the apartment. The security people are great and friendly.
Stayed 4 nights in Jul 2023

10/10 Excellent

Adjoa

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

4/10 Poor

Cynthia

Travelled with group
Disliked: Cleanliness, amenities
Nice location, easy to get around Accra. However, need to improve on cleaning especially when the house has many people staying in it. Beds and pillows were quite uncomfortable
Response from Adobea on 14 Jan 2023
Hi Cynthia, I am so sorry you had an unpleasant experience at the property. We are always available to solve any issues you may have and so I wish we had know the situation. Cleaning is available every 3 days for free but you can request additional cleaning if necessary for a fee. We will have a look at the beds in the apartment straight away but the pillows could have also been easily changed for you. All the same, I apologise sincerely for the inconvenience. We hope you will visit again as you certainly will not face the same issues. Thank you!

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2022
Response from Adobea on 14 Jan 2023
Thank you Benjamin! Glad you enjoyed your stay with us.

4/10 Poor

Annette

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Area is good but you do not get what you expect, the place is not being cared for and issues with insects. Did not feel safe the front door lock was falling off, small things like towel holders broken or missing completely. They asked for a 50 cash breakage fee but would not take a list of items that were broken like the shower door or the screens. Also they did not provide daily cleaning services and no clean linens. Then they tried to keep the deposit but the owner was able to intervene and help however the property managers were not good. They tried to avoid fixing anything and then attempted to keep the 50 which was totally unreasonable. Pool was also not open due to repairs but appeared to be fine. After paying for 7 nights in advance for a three bedroom! I would not recommend this property under the current conditions and especially not under the same management. I hope the owner will visit and get their place situation since I don’t think they are aware of how it is being run and not being repaired.
Stayed 7 nights in Sep 2022
Response from Adobea on 4 Oct 2022
Hi Annette! My sincere apologies for your terrible experience at the property. Thanks for drawing my attention to the issues at the property. I am rather surprised by my staff’s behaviour. Cleaning is offered every 3 days but you can always request for extra cleaning if required. I will speak to staff immediately and ensure nothing like this ever happens again. My sincere apologies again and thanks for booking with us.

10/10 Excellent

Gabriel

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable and awesome
Stayed 1 night in Feb 2020
Response from Adobea on 9 Mar 2020
Thanks for your review Gabriel. Glad you had an awesome stay. Hope you visit us again. All the best!

6/10 Okay

Marek

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2019
Response from Adobea on 4 Jan 2020
Hi Marek, thanks for rating us. Haapy new year!

10/10 Excellent

Verified traveller

Stayed 11 nights in Nov 2019
Response from Adobea on 2 Dec 2019
Thanks for your review. Much appreciated. We are so glad you had a great stay. Hope to see you again soon!

10/10 Excellent

Liliane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour en famille
Stayed 2 nights in Jul 2022
Response from Adobea on 3 Aug 2022
Thanks Liliane for your review. We hope to see you again soon. Merci Beaucoup!!