Exterior

Reviews of Vista del mar

1.5 out of 5
Vista del mar
Boulevard 25 de septiembre, Calle principal, Acajutla, Sonsonate

Reviews

5.0
Rating 10 - Excellent. 3 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 7 out of 12 reviews" "

5.0/10

Cleanliness

6.4/10

Staff & service

2.8/10

Amenities

4.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

8/10 Good

Henry

Travelled with group
I didn't like that the person in charge, close the door at 11 and i wanted to get out to see the see at 1am
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista del mar
Great location
Stayed 2 nights in Feb 2024
Response from Ale on 18 Feb 2024
Gracias amigo.DIOS te acompañe y te proteja siempre.

2/10 Terrible

Rosa

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was closed. I never received a notice so I could make another accomodations. We were stranded without a place to stay until a local took pity on us and begged a local hotel to let us park in his garage until morning since all the places near by were already booked and we had no other option available to us. Very disappointed.
Stayed 2 nights in Jan 2024

2/10 Terrible

Bernardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel does not exist anymore you charged me for a place that wasn't there. The Hotel does not exist. You need to rechecked your properties. I will launch a proper complaint with your company
Stayed 1 night in Nov 2023

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with no windows, Fan not enought Old Needa maintenence
Stayed 1 night in Nov 2023

8/10 Good

Rose

Liked: Cleanliness, staff & service
We truly know how important the reviews are.. we have put this hotel on our top list of places to stay. Staff was great cook house keeping and Monica front desk and Ricardo night staff did an excellent job… the owner was such a great help in getting us familiar with their quaint town ….the hotel met and even surpassed all expectations. We had great time. No question went unanswered (yes they went the extra mile )
Stayed 1 night in Jul 2023

2/10 Terrible

frederic

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Well, if you don't want to pay the minimum of 50$ for a crappy room with no AC...or ... hmmm.. nothing? On the Pacific coast... this place is equivalent.
Stayed 1 night in Apr 2024

2/10 Terrible

Ceniel

Stayed 7 nights in Feb 2024

10/10 Excellent

jose

Stayed 1 night in Feb 2024
Response from Alex on 16 Feb 2024
Gracias José :)Eres una persona genial :)Te deseamos lo mejor del universo.

10/10 Excellent

Amaparito elizabeth

Stayed 5 nights in Feb 2024

2/10 Terrible

CARMEN

Disliked: Amenities
Me robaron mi plata 😢 jamás a pareció mi reservación 😞 cobran y se roban la plata está aplicación no la recomiendo
Stayed 6 nights in Sep 2023
Response from Respuesta on 28 Oct 2023
Buen día,Favor revisar su gestión. Estos casos no suceden con la plataforma, sin embargo le recomiendo que se ponga en contacto con la plataforma, el motivo es que indepedendientemente del hotel que sea, la reserva usted la gestiona por medio de la plataforma y en esta plataforma hay muchos hoteles. De hecho usted no reservo y no se hospedó con nosotros.