Dear Mr. Rami,Thank you for sharing your positive feedback about your recent stay at Al Raha Beach Hotel. We are delighted to hear that you found our hotel to be nice, clean, and eco-friendly.At Al Raha Beach Hotel, we are committed to sustainability and environmental responsibility, and we are pleased to know that our efforts to create an eco-friendly environment were noticed and appreciated by you.Your satisfaction is our top priority, and we are glad to hear that you had a pleasant and comfortable stay with us.We look forward to welcoming you back for another stay in the future and providing you with the same level of cleanliness, comfort, and eco-friendly experience.With kind regards,Kamal Zayati, General Manager

Dear Mr. Antonio,Thank you for choosing Al Raha Beach Hotel and giving us a perfect 5/5 rating. We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We would also like to thank you for acknowledging the exceptional service of our team especially, Carlos. I am beyond grateful our staff achieved the goal of making your stay comfortable and enjoyable by providing outstanding services. Your kind compliments have also been shared with the entire team who continue to deliver seamless and exemplary experiences for our guests.Once again, Thank you for the great review and for highly recommending us! We hope to have the opportunity to welcome you back in the future for another outstanding stay.Thank you and Best Regards,Kamal Zayati, General Manager

Dear Mr. Mauricio,It was our privilege to have you stay with us and thank you for sharing your recent experience with us.We are thrilled to hear that you had an enjoyable experience and appreciate your perfect 5-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. Once again, Thank you for the great review! We hope to have the opportunity to welcome you back in the future for another outstanding stay.Thank you and Best Regards,Kamal Zayati, General Manager

Dear Ms. Ann,On behalf of Al Raha Beach Hotel, I take the privilege of thanking you for showing consistent confidence in our services and facilities. I would like to thank you for continuously selecting our hotel for your holiday trips arrangements. You are truly one of the most loyal guests of Al Raha Beach Hotel and it has always been a sheer pleasure to serve you and your family.Once again, Thank you for the great review! We can’t wait to have you back at Al Raha Beach Hotel.Thank you and Best Regards,Kamal Zayati, General Manager

Dear Ms. Yolanda,It was our privilege to have you stay with Al Raha Beach Hotel and thank you for sharing your recent experience with us.We are thrilled to hear that you had an enjoyable experience and appreciate your perfect 5-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. Once again, Thank you for the great review! We hope to have the opportunity to welcome you back in the future for another outstanding stay.Thank you and Best Regards,Kamal Zayati, General Manager

Dear Ms. Giuliana,It was our privilege to have you stay with us and thank you for sharing your recent experience with us.It is regrettable to learn your experience with us was less than ideal, particularly regarding the arrival experience and cleanliness. We work diligently to provide comfort throughout all aspects of stays, therefore it’s disappointing to know we missed the mark. We apologize for the inconvenience caused, and we will take your feedback on board to heart to improve our facilities and services. Our Front Desk team and Housekeeping team have been briefed on the specifics of your complaint, and we have implemented additional quality control procedures to prevent similar occurrences. We will also be revitalizing our training in the days ahead, to ensure that quality of service offered to our guests is not compromised.While this has certainly not been the best of experience, I very much hope that the opportunity to welcome you again at Al Raha Beach Hotel. Please let us know about your plans to revisit Abu Dhabi and our team will make sure that you are well looked after.Thank you and kind regards,Kamal Zayati, General Manager

Dear Mr. Mustafa,Thank you for choosing Al Raha Beach Hotel and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Thank you and kind regards,Kamal Zayati, General Manager

Dear Mr. Adapa,Warm greetings from Al Raha Beach Hotel Abu Dhabi, and thank you very much for taking the time to share your recent experience.We have noted your low score on your recent stay with us. If you have any additional comments on how we could have made your stay with us truly above and beyond your expectations, please do not hesitate to email Mr. Mohamed Farouk, our Director of Rooms on mohamed.farouk@danathotels.com to see what we could do to retain your loyalty to Al Raha Beach Hotel.While this has certainly not been the best of experience, I very much hope that the opportunity to welcome you again at Al Raha Beach Hotel. Thank you and kind regards,Kamal Zayati, General Manager

Dear Traveler,Thank you for sharing your feedback and giving us the 5-star rating. We are glad that you enjoyed our overall services and facilities and we look forward to welcoming you back again.Thank you and best regards,Kamal Zayati, General Manager

Dear Traveler,We would like to take this opportunity to thank you sincerely for taking the time to provide us with feedback. At Al Raha Beach Hotel, we pride ourselves in delivering the best of services and apologize that in this instance, we fell short of our guests’ expectations. It is only with such feedback, that allows us to better assess the quality and levels of our service standards. Please be assured that instances such as those mentioned in your comments, are not taken lightly and steps are being taken to continue improving our operation and service.While this has certainly not been the best of experience, I very much hope that the opportunity to welcome you again at Al Raha Beach Hotel. Please let us know about your plans to revisit Abu Dhabi and our team will make sure that you are well looked after.Thank you and kind regards,Kamal Zayati, General Manager

Dear Mr. Ahmed,Thank you for sharing your feedback and giving us the 5-star rating. We are glad that you enjoyed our overall services and facilities and we look forward to welcoming you back again.Thank you and best regards,Kamal Zayati, General Manager

Dear Ms. Isabel,Thank you for taking the time to share with us your views about your experience at Al Raha Beach Hotel.It was a great joy having you as our guest and I am delighted that your stay was enjoyable.We look forward to welcome you back soon for another fantastic stay!Thank you and Best regards,Kamal Zayati, General Manager

Dear Ms. Karen,It was our privilege to have you stay with us and thank you for sharing your feedback. We are glad that you had an overall positive experience and enjoyed the service and hospitality offerings we have here at Al Raha Beach Hotel. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests.On behalf of Al Raha Beach Hotel Team, I would like to thank you once again for sharing this great review! We look forward to welcome you back soon for another fantastic stay!Thank you and Best regards,Kamal Zayati, General Manager

Dear Mr. Syed,It was our privilege to have you stay with us and thank you for sharing your feedback. We are glad that you had an overall positive experience and enjoyed the service and hospitality offerings we have here at Al Raha Beach Hotel. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests.On behalf of Al Raha Beach Hotel Team, I would like to thank you once again for sharing this great review! We look forward to welcome you back soon for another fantastic stay!Thank you and Best regards,Kamal Zayati, General Manager

Dear Mr. Pedro,Thank you for sharing your feedback and giving us the 5-star rating. We are glad that you enjoyed our overall services and facilities and we look forward to welcoming you back again.Thank you and best regards,Kamal Zayati, General Manager

Dear Mr. Farouha,Thank you very much for choosing to stay at Al Raha Beach Hotel and for taking the time to write to us. We are pleased to hear that you had an excellent stay and were satisfied with our overall services. On behalf of Al Raha Beach Hotel team, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience.Best regards,Kamal Zayati, General Manager

Dear Mr. Pawel,Thank you for sharing your feedback and giving us the 5-star rating. We are glad that you enjoyed our overall services and facilities and we look forward to welcoming you back again.Thank you and best regards,Kamal Zayati, General Manager

Dear Mr. Steve,Thank you for taking the time to share with us your views about your experience at Al Raha Beach Hotel.It was a great joy having you as our guest and I am delighted that your stay was enjoyable.We look forward to welcome you back soon for another fantastic stay!Thank you and Best regards,Kamal Zayati, General Manager

Dear Mr. Glenio,Thank you for taking the time to share with us your views about your experience at Al Raha Beach Hotel.It was a great joy having you as our guest and I am delighted that your stay was enjoyable.We look forward to welcome you back soon for another fantastic stay!Thank you and Best regards,Kamal Zayati, General Manager

Dear Mr. Kev,Thank you for taking the time to share with us your views about your experience at Al Raha Beach Hotel.It was a great joy having you as our guest and I am delighted that your stay was enjoyable.We look forward to welcome you back soon for another fantastic stay!Thank you and Best regards,Kamal Zayati, General Manager

Dear Mr. Joseph,It was our privilege to have you stay with us and thank you for sharing your feedback. We are glad that you had an overall positive experience and enjoyed the service and hospitality offerings we have here at Al Raha Beach Hotel. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests.On behalf of Al Raha Beach Hotel Team, I would like to thank you once again for sharing this great review and for recommending us! We are thrilled that you enjoyed your experience.We look forward to welcome you back soon for another fantastic stay!Thank you and Best regards,Kamal Zayati, General Manager

Dear Mr. Nathan,Thank you for taking the time to share with us your views about your experience at Al Raha Beach Hotel.It was a great joy having you as our guest and I am delighted that your stay was enjoyable.We look forward to welcome you back soon for another fantastic stay!Thank you and Best regards,Kamal Zayati, General Manager

Dear Mr. Nasser,Thank you for sharing your feedback and giving us the 5-star rating. We are glad that you enjoyed our overall services and facilities and we look forward to welcoming you back again.Thank you and best regards,Kamal Zayati, General Manager

Dear Mr. Alan,Thank you for taking the time to share with us your views about your experience at Al Raha Beach Hotel.It was a great joy having you as our guest and I am delighted that your stay was enjoyable.We look forward to welcome you back soon for another fantastic stay!Thank you and Best regards,Kamal Zayati, General Manager

Dear Mr. Farid,Thank you for taking the time to share with us your views about your experience at Al Raha Beach Hotel.It was a great joy having you as our guest and I am delighted that your stay was enjoyable.We look forward to welcome you back soon for another fantastic stay!Thank you and Best regards,Kamal Zayati, General Manager

Dear Mr. Philip,Thank you for taking the time to share your recent experience.At Al Raha Beach Hotel, we pride ourselves in delivering the best of services and apologize that in this instance, we fell short of our guests’ expectations. Rest assured that it was not our intention to cause any inconvenience during your recent stay with us. Please do accept our sincere apologies in the way in which this has been treated.With reference to our main pool temporary closure, we are pleased to inform you that we have completed the maintenance and are now open for our guests to enjoy an even more delightful poolside experience. This has been a part of our continuous strive to improve our facilities and exceed our guests expectations. While this has certainly not been the best of experience, I very much hope that the opportunity to welcome you again at Al Raha Beach Hotel. Please let us know about your plans to revisit Abu Dhabi and our team will make sure that you are well looked after.With my best regards,Kamal Zayati, General Manager

Dear Traveler,Thank you for taking the time to share your recent experience.At Al Raha Beach Hotel, we pride ourselves in delivering the best of services and apologize that in this instance, we fell short of our guests’ expectations.I am sorry to hear that you could not enjoy the stay due to the building works noise, we regularly liaise with the concerned to make sure that noise levels are kept under strict control and our team members in the hotel are doing their best to offer the service which makes our guests enjoy their time while relaxing and enjoying the facilities we offer.In regards to the closure of our main pool, we are also pleased to inform you that the enhancement works are progressing as planned, and we anticipate the main hotel swimming pool to be open very soon. You will soon be able to enjoy an even more delightful poolside experience. This has been a part of our continuous strive to improve our facilities and exceed our guests expectations. While this has certainly not been the best of experience, I very much hope that the opportunity to welcome you again at Al Raha Beach Hotel. Rest assured that we will carry on with our commitment in giving you worthwhile experience to your ultimate satisfaction. With my best regards,Kamal Zayati, General Manager

Dear Ms. Khaula,Thank you for taking the time to share with us your views about your experience at Al Raha Beach Hotel.It was a great joy having you as our guest and I am delighted that your stay was enjoyable.We look forward to welcome you back soon for another fantastic stay!Thank you and Best regards,Kamal Zayati, General Manager

Dear Mr. Jason,It was our privilege to have you stay with us and thank you for sharing your feedback. We are glad that you had an overall positive experience and enjoyed the service and hospitality offerings we have here at Al Raha Beach Hotel. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests.On behalf of Al Raha Beach Hotel Team, I would like to thank you once again for sharing this great review! We are thrilled that you enjoyed your experience.We look forward to welcome you back soon for another fantastic stay!Thank you and Best regards,Kamal Zayati, General Manager

Dear Mr. Darren,Thank you for taking the time to share your recent experience.At Al Raha Beach Hotel, we pride ourselves in delivering the best of services and apologize that in this instance, we fell short of our guests’ expectations. It was regrettable to learn that what should have been an enjoyable stay, was fraught with service shortfalls. I would like to personally express how sorry we are that the services offered by my team on this occasion, was less than satisfactory. This is certainly not the type of Al Raha Beach Hotel experience we are trying to create. Nevertheless, it is only through concerned guests such as yourself who provide us with constructive feedback which we are able to follow up on and make the necessary improvements in our services.As we review our internal processes and procedures, we will also be revitalizing our training in the days ahead, to ensure that quality of service offered to our guests is not compromised.In addition, all your other comments have been communicated to the concerned heads of departments and all shortcomings have been addressed and appropriate actions have been taken to prevent any recurrence in the future.While this has certainly not been the best of experience, I very much hope that the opportunity to welcome you again at Al Raha Beach Hotel. Rest assured that we will carry on with our commitment in giving you worthwhile experience to your ultimate satisfaction. With my best regards,Kamal Zayati, General Manager

Dear Mr. Craig,Sorry to hear this.We will make sure this is not repeated again and we provide the top most service to you in your next visit.Look forward to welcome you again at Al Raha Beach Hotel

Thank you for your Valuable feedback.Look forward to welcome you and family agail at Al Raha Beach Hotel.

Dear Ms. Shanae,Thank you for taking the time to share with us your views about our services and facilities. It was a great joy having you as our guest in Al Raha Beach Hotel and I am delighted that your stay was enjoyable.We hope we will have the pleasure of having you again at Al Raha Beach Hotel.Best regards,Kamal Zayati, General Manager

Dear Ms. Nicole,Thank you for taking the time to share with us your views about our services and facilities. It was a great joy having you as our guest in Al Raha Beach Hotel and I am delighted that your visit was enjoyable.We hope we will have the pleasure of having you again at Al Raha Beach Hotel.Best regards,Kamal Zayati, General Manager

Dear Mr. Joseph,Thank you very much for choosing to stay at Al Raha Beach Hotel and for taking the time to write to us. We are pleased to hear that you had an excellent stay and were satisfied with our overall services. On behalf of Al Raha Beach Hotel team, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience.Best regards,Kamal Zayati, General Manager

Thank you for your Valuable feedback.Look forward to welcome you and family agail at Al Raha Beach Hotel.

Dear Mr. Mubarak,Thank you very much for choosing to stay at Al Raha Beach Hotel and for taking the time to write to us. We are pleased to hear that you had an excellent stay and were satisfied with our overall services. On behalf of Al Raha Beach Hotel team, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience.Best regards,Kamal Zayati, General Manager

Dear Mr. Andrew,Thank you very much for choosing to stay at Al Raha Beach Hotel and for taking the time to write to us. We are pleased to hear that you had an excellent stay and were satisfied with our overall services. On behalf of Al Raha Beach Hotel team, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience.Best regards,Kamal Zayati, General Manager

Dear Mr. Tarek,Thank you for taking the time to share with us your views about our services and facilities. It was a great joy having you as our guest in Al Raha Beach Hotel and I am delighted that your stay was enjoyable.We hope we will have the pleasure of having you again at Al Raha Beach Hotel.Best regards,Kamal Zayati, General Manager

Dear Ms. Dana,Thank you for taking the time to share with us your views about our services and facilities. It was a great joy having you as our guest in Al Raha Beach Hotel and I am delighted that your stay was enjoyable.We hope we will have the pleasure of having you again at Al Raha Beach Hotel.Best regards,Kamal Zayati, General Manager

Dear Ms. Dana,Thank you for taking the time to share your detailed review about the recent stay with us. It gives me a great pleasure to read that you very much enjoyed our facilities and services. I am also grateful to hear your compliments about the genuine service received by our team, Thet, Ilaiya and Sabhasis. It is indeed the service which makes any hotel successful and I feel proud to receive compliments for our team. Your comments are passed on to our employees, receiving such positive comments is very rewarding to our employees and can only encourage them to strive further to meet our valuable guests needs and exceed their expectations at all times.Once again, Thank you for the great review! We can’t wait to have you back at Al Raha Beach Hotel.Best Regards,Kamal Zayati, General Manager

Dear Mr. Robert,Thank you for taking the time to share with us your views about our services and facilities. It was a great joy having you as our guest in Al Raha Beach Hotel and I am delighted that your stay was enjoyable.We hope we will have the pleasure of having you again at Al Raha Beach Hotel.Best regards,Kamal Zayati, General Manager

Dear Ms. Mashelle,It was our privilege to have you stay with us and thank you for sharing your feedback. Meanwhile, I receive your valuable comments with regards to the main pool temporary closure and I apologize for any inconvenience experienced. I am pleased to inform you that we have completed the maintenance which are now open for our guests to enjoy. This has been a part of our continuous strive to improve our facilities and exceed our guests expectations.Looking forward to the pleasure of welcoming you back at Al Raha Beach Hotel. Rest assured that we will carry on with our commitment in giving you worthwhile experience to your ultimate satisfaction. With my best regards,Kamal Zayati, General Manager

Dear Ms. Carol,Thank you for sharing your feedback and giving us the 5star rating. We are pleased to know that you had an excellent stay and were satisfied with our overall services. Once again, Thank you for the great review! We can’t wait to have you back at Al Raha Beach Hotel.Best regards,Kamal Zayati, General Manager