Honeymoon Double Room (Four Poster Bed) | Bathroom | Free toiletries, hair dryer, dressing gowns, towels

Reviews of The Crown & Thistle

4 out of 5
The Crown & Thistle
18 Bridge Street, Abingdon, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 213 reviews" "
Rating 8 - Good. 78 out of 213 reviews" "
Rating 6 - Okay. 23 out of 213 reviews" "
Rating 4 - Poor. 4 out of 213 reviews" "
Rating 2 - Terrible. 1 out of 213 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, amenities
About scruffy but very clean
Stayed 2 nights in May 2024
Response from Rory on 12 May 2024
Thank you kindly for your review, Trevor.We're happy to hear the cleanliness was up to your expecations, but it's a shame to hear the room wasn't quite to the upkeep you're expecting.We hope this doesn't dissuade you from a future stay, as we would like to welcome you back in the near future.Kind Regards,The Crown & Thistle

6/10 Okay

Melissa

Stayed 1 night in May 2024
Response from Angela - The Crown & Thistle on 6 May 2024
Hello, Thank you for taking the time to leave us a review - we would love to hear your feedback in further detail so we are able to see how we are able to turn that 3 into a 5 in the future - please do get in contact with us.

10/10 Excellent

Vera

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Old time hotel with current upgrades. Breakfast was delish.
Stayed 1 night in Apr 2024
Response from Angela - The Crown & Thistle on 6 May 2024
Hello, Thank you for taking the time to leave us a review - we are pleased to hear that you enjoyed your stay with us and breakfast. Our team hope to see you very soon again!

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Bathrooms updated with nice bathtub that was much appreciated after a day walking the Thames Path.
Stayed 1 night in Apr 2024
Response from Angela - The Crown & Thistle on 6 May 2024
Hello, Thank you for your review! Our team is glad to hear that you were pleased with your stay at our hotel. If there is any feedback that you have so we are able to change the 4 into a 5, please do not hesitate to get in contact - we hope to see you very soon again!

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Angela - The Crown and Thistle on 4 Mar 2024
Hello, Thank you for taking the time to leave us a review of a 5/5 - our team is glad to hear that you enjoyed your stay with us and we hope to see you very soon again!

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Characterful charming hotel
Great stay! A little slow on checkin arrival as the reception staff are also the restaurant staff, but they were apologetic and we weren’t in a rush. Polite, clean and characterful hotel. Bed were comfy and bathroom very cosy for a lovely bath! We love this hotel and town!
Stayed 2 nights in Feb 2024
Response from Rory on 19 Feb 2024
Hi Lena,Thank you kindly for your review. We're happy to hear you enjoyed your stay with us, along with the service!We hope you revisit us again soon!Kind Regards,The Crown & Thistle

8/10 Good

Nicola

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024
Response from Rory on 19 Feb 2024
Thank you very kindly for your review, Nicola!We hope you return to stay with us again soon!Kind Regards,The Crown & Thistle

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sort the car park directions out
Finding the car park took me 40 minutes. After a ( hour drive it’s not ideal.
Stayed 1 night in Feb 2024
Response from Rory on 19 Feb 2024
Hi Jonathan,Thank you kindly for your email.It's a shame you had difficulty locating the car park, with the ring road and the car park not easily accessible, I understand your frustrations.We hope you enjoyed the rest of your stay, and hope you return soon.Kind Regards,The Crown & Thistle

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Rory on 19 Feb 2024
Thank you kindly for your 10 out of 10 review, Nicholas!We hope to see you again soon!Kind Regards,The Crown & Thistle

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Rory on 19 Feb 2024
Thank you very much for the 10 out of 10 review, Patricia!We hope you visit again in the near future!Kind Regards,The Crown & Thistle

6/10 Okay

David

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location and reasonable restaurant but property in room areas is tired and shabby. Desk in room small and cluttered, no comfortable chair. Gloomy lighting. Bed comfortable.
Stayed 2 nights in Jan 2024
Response from Rory on 19 Feb 2024
Hi David,Thank you for leaving a review with us.It's a shame that the hotel room was not to your expectations, however we're happy to hear that you enjoyed the service and restaurant experience.We hope you return in the near future.Kind Regards,The Crown & Thistle

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Staff excellent nothing to much trouble
Stayed 2 nights in Jan 2024
Response from Rory on 19 Feb 2024
Thank you very much for your kind words, Kevin!We're glad to hear you enjoyed the stay and service, which we hope you return to experience again soon!Kind Regards,The Crown & Thistle

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Oktoberfest
I was stayiunug for a family event, which was great and the venue was suitable for the event, with plenty of space to move around and chat to other guests.
Stayed 1 night in Jan 2024
Response from The Crown & Thistle Reservations on 31 Jan 2024
Thank you for leaving this review. It is great to hear that you had an enjoyable stay.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Jan 2024
Response from The Crown & Thistle Reservations on 31 Jan 2024
Hi Elizabeth, Thank you for leaving the review. It is great to see that you had a 5* experience and we hope to welcome you again.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Crown & Thistle Reservations on 24 Jan 2024
Hi Trevor, Thank you for leaving this review, following your stay. We hope to welcome you again, so we can provide the 10/10 service that we pride ourselves on.

10/10 Excellent

Johno

Liked: Cleanliness, staff & service, property conditions & facilities
Had a excellent stay at the C&T last week.. Ewan was the manager running shift, very helpful, Well informed.. very good at his job.. Food is really good 👍 Would go back anytime..
Stayed 1 night in Jan 2024
Response from Matt on 11 Jan 2024
Hi Johno,Thank you for the fantastic 5-star review! We're thrilled to hear about your excellent stay with us last week.It's wonderful to know you enjoyed the food and service, and we'd be more than happy to welcome you back anytime! Kind RegardsMattThe Crown & Thistle

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Matt on 9 Jan 2024
Hi Rachel,Thank you for the perfect rating! We're thrilled to hear about your positive experience. If you have any specific feedback or suggestions to share, feel free to let us know. Looking forward to welcoming you back!Kind RegardsMattThe Crown & Thistle

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Matt on 9 Jan 2024
Hi Keith,Thank you for the perfect rating! We're thrilled to see you had an excellent experience with us. Your feedback means a lot, and we hope to host you again soon.Kind RegardsMattThe Crown & Thistle

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms fab service
Stayed 1 night in Dec 2023
Response from Matt on 29 Dec 2023
Hi Richard,Thank you for the perfect score! We're delighted you enjoyed your room and fabulous service. Looking forward to welcoming you back.Kind RegardsMattThe Crown and Thistle

6/10 Okay

Tony

Travelled with group
Stayed 1 night in Dec 2023
Response from Matt on 29 Dec 2023
Hi Tony,Thank you for your feedback. We appreciate your input and would love to learn more about how we can improve and earn a higher rating during your next stay.Kind RegardsMattThe Crown & Thistle

8/10 Good

Cindy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really lovely hotel, right in the heart of tow, fabulous food too
Stayed 1 night in Dec 2023
Response from The Crown & Thistle Reservations on 14 Dec 2023
Hi Cindy, Thank you for leaving the review. We are delighted that you had a lovely stay and also enjoyed your meal. We hope to welcome you again, to provide the 5* star service we pride ourselves on.

10/10 Excellent

Krzysztof

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, full of character and a breakfast that is going to take some beating.
Stayed 1 night in Nov 2023
Response from Rory on 24 Nov 2023
Hi Krzysztof,Thank you kindly for your lovely review! We're very happy to hear that you enjoyed your time with us, along with the breakfast!We hope you return in the near future for another stay!Kind Regards,The Crown & Thistle

10/10 Excellent

Skerntian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great hotel. Central to Abingdon, with parking, great restaurant and the breakfast was really something else. Highly recommended. The only thing I would recommend is for the hotel to include the postcode of the car park on the confirmation as car park has a different postcode to the hotel. Other than than, top place to stay.
Stayed 1 night in Oct 2023
Response from Imani on 8 Nov 2023
Hi Skerntian,We are so glad to hear that you enjoyed your stay with us!That's a great recommendation, thanks for making us aware.Kind regards, Imani

8/10 Good

Rory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice - staff excellent and also a lot to do around the area.
Stayed 1 night in Oct 2023
Response from Matt on 31 Oct 2023
Hi Rory,Thank you for your review following your stay with us! I'm glad to hear the staff were able to deliver an excellent stay for you and you enjoyed the area. We hope to welcome you to stay with us again soon.Kind RegardsMattThe Crown & Thistle

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Rory on 24 Oct 2023
Hi Steven,Thank you kindly for your review! We're glad to see you enjoyed your stay and we hope you return in the near future!Kind Regards,The Crown & Thistle Reservations Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Nikki on 4 Oct 2023
Thank you for your 10/10 review score - we hope to see you again very soon. Kind regards Nikki The Crown and Thistle Team

8/10 Good

Heidi

Stayed 1 night in Sep 2023
Response from Imani on 3 Oct 2023
Hi Heidi,Thank you for your rating, what could we do to get to 10/10?Kind regards, Imani

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Full of character
Full of character
Stayed 1 night in Aug 2023
Response from Kind Regards, Amy - The Crown and Thistle Team on 27 Aug 2023
Hello, Thank you for taking the time to get in touch and provide us with your feedback!We hope to see you return

10/10 Excellent

Nina, State College

Liked: Cleanliness, staff & service
Highly recommend the restaurant. We enjoyed a great evening meal there and the breakfast was excellent.
Stayed 1 night in Jul 2023
Response from Matt on 28 Jul 2023
Hi Nina, Thank you so much for the lovely review following your visit to us! We hope to welcome you again soon! MattThe Crown and Thistle

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needs some decoration on stairs. No lift unfortunately. The building has loads of history . Breakfast is huge . Waitress very caring and helpful .
Stayed 1 night in Jul 2023
Response from Matt on 1 Aug 2023
Hi Veronica,Thank you for your feedback following your stay with us, we're glad to hear overall your stay was a excellent one and we will look into the decoration on the stairs as mentioned.We hope to welcome you to stay with us again soon.Kind RegardsMattThe Crown and Thistle

10/10 Excellent

Patricia

Stayed 1 night in Jul 2023
Response from Crown & Thistle Hotel on 27 Jul 2023
Hi Patricia, Thank you for your glowing rating! We're glad to see you enjoyed your stay and hope to welcome you back soon!Kind regards, Molly Crown & Thistle Reservation Team

8/10 Good

joanne

Liked: Cleanliness, staff & service, room comfort
Stay was Ok. Room warm and aircon difficult to use and not good. Also noisy fan. Tried to get a nightcap at 10.30 ish and not poss - even as a resident.
Stayed 1 night in Jun 2023
Response from The Crown and Thistle on 30 Jun 2023
Thanks for the review Joanne, apologies you felt that your stay wasn't 10*s - We shall look into why you were unable to get a drink at 10.30 as you certainly should have. We welcome guests into our bar right up until 11pm.

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2023
Response from Rhiannon - The Crown & Thistle on 13 Jun 2023
Thanks for the great review Elizabeth.

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Rhiannon - The Crown & Thistle on 13 Jun 2023
Hey Anthony - thanks for the great review!

10/10 Excellent

Peter

Stayed 1 night in Apr 2023
Response from Rhiannon - The Crown & Thistle on 13 Jun 2023
Wow 10/10! Thanks for the great review Peter!

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Nikki on 20 Apr 2023
Thank you for your 8/10 score, we hop to see you again soon and get a 10/10Kindest regardsNikki, The Crown and Thistle Team

8/10 Good

Andrew

Stayed 1 night in Mar 2023
Response from Angela - The Crown and Thistle on 20 Mar 2023
Hi Andrew,Thank you for taking your time leave us feedback. We are glad that you enjoyed your stay with us - please give us a call or email if you would like to discuss with us what we are able to improve on to turn the 8 into a 10 - we hope to see you very soon again!

10/10 Excellent

asha

Stayed 1 night in Mar 2023
Response from Angela - The Crown and Thistle on 4 Mar 2023
Hello, Thank you for your lovely feedback.We are glad to hear that you enjoyed your stay with us. Our team hope to see you very soon again!

4/10 Poor

Helen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Our room was in urgent need of decoration. Damp on the ceiling, wallpaper and paint peeling off. Old mattress and pillows, the room should not have been allowed to be booked until redecorated and refurbished. The staff however were excellent, unfortunately they couldn't offer us an alternative, suitable room. We did however get a discount on our stay. The breakfast and evening meal was excellent.
Stayed 3 nights in Feb 2023
Response from Angela - The Crown and Thistle on 4 Mar 2023
Hi Helen, Thank you for your feedback. We are very sorry to hear that you were not happy with your experience in the room - our team will have a look into upgrading the room. However, we are pleased to hear that you enjoyed the service that you received from our team and the breakfast/dinner that you had with us. We hope this does not deter you from visiting us again since we would love to have you stay with us again.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room lovely, staff very friendly and bar and restaurant also great and delicious food/
Stayed 1 night in Feb 2023
Response from Angela - The Crown and Thistle on 4 Mar 2023
Hi Victoria, Thank you for taking the time to leave us feedback.We are glad to hear that you enjoyed your stay and meals with us. Our team always try our very best to make sure we create a memorable stay for all our guests. We look forward to seeing you very soon again!

8/10 Good

Karen

Stayed 2 nights in Feb 2023
Response from Angela - The Crown and Thistle on 4 Mar 2023
Thank you for your feedback. We are happy to hear that you were happy with your stay - if there is any feedback you have for us to make it a 10 out of 10, please let us know so we are able to see how we are able to improve. We hope to see you soon again!

10/10 Excellent

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a quick business trip. The hotel and area has a lot of history. Finding the room could be tricky for some but there are lots of signs. Breakfast was good with hot and cold selections. The room was large had a large bath and walk in shower. Would stay again if in the area.
Stayed 1 night in Feb 2023
Response from Rory on 19 Feb 2023
Hi Mark,Thank you kindly for your lovely review! We're happy to hear that your brief trip was well enjoyed!We hope you return in the near future!Kind Regards,The Crown & Thistle

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location....very friendly helpful staff...old coach house style...
Stayed 1 night in Dec 2022
Response from Nikki The Crown and Thistle Team on 6 Feb 2023
Thank yo for your 10 / 10 review - we look forward to welcoming you again soon.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in one of their Superior rooms and the ambiance was phenomenal. The only negative was the size of the room. Located very central in Abingdon. Value for money was great and the breakfast was absolutely delicious.
Stayed 1 night in Dec 2022
Response from Rhiannon - The Crown and Thistle Team on 11 Dec 2022
Wow, thanks for this amazing reviw Gary! We're so glad you enjoyed your visit to us. We hope to see you again for another visit soon!

10/10 Excellent

Neville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car park difficult to find. The breakfast was excellent.
Stayed 1 night in Nov 2022
Response from Rhiannon - The Crown and Thistle Team on 11 Dec 2022
Thanks for the review Neville! We hope to welcome you back for another breakfast soon!

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2022
Response from Rhiannon - The Crown and Thistle Team on 11 Dec 2022
Thanks for this amazing 10/10 review Stephen!

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance/office could do with some work. The rest of the hotel was satisfactory, given the age of the building. The rooms and bathroom were adequate.
Stayed 4 nights in Nov 2022

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple stay
Amazing breakfast, lovely decorated room, great service
Stayed 2 nights in Oct 2022
Response from Rhiannon - The Crown and Thistle Team on 11 Dec 2022
Thanks for this great review Katrina!

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in center of Abingdon
The hotel is charming, good beds, friendly and helpful staff. Excellent breakfast was included in our price.
Stayed 3 nights in Sep 2022

10/10 Excellent

Kevin, Huntingdon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lot of charm and uniqueness with some very friendly staff
Stayed 2 nights in Sep 2022