Lobby
Check availability

Reviews of B&B Hotel Aalen

B&B Hotel Aalen
Bahnhofstrasse 2, Aalen

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 230 reviews" "
Rating 8 - Good. 107 out of 230 reviews" "
Rating 6 - Okay. 19 out of 230 reviews" "
Rating 4 - Poor. 6 out of 230 reviews" "
Rating 2 - Terrible. 2 out of 230 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Gudrun

Liked: Cleanliness, staff & service, property conditions & facilities
Pls ask people not to smoke at the front door outside. Thank you.
Stayed 2 nights in Oct 2023

8/10 Good

Wendy Caroline

Stayed 3 nights in Sep 2023

10/10 Excellent

Kaye

Stayed 2 nights in Mar 2023

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for business trip
Stayed 5 nights in Nov 2021
Response from Anne-Sophie Wiens Resident Manager on 17 Jan 2022
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen

10/10 Excellent

Chaitanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely option in the heart of Aalen
I often stay at Ibis Styles properties across Germany, and almost always have a pleasant experience. This one was no different. Reception staff is helpful and friendly. If you park on-site, don't forget to read the navigation instructions to exit the underground car park. It is too tight! Get your mind blown at the Indian restaurant Sangam few steps away.
Stayed 1 night in Nov 2021

10/10 Excellent

Wendy

Travelled with group
Recommend hotel in Aalen
Hotel Ibis is consistently clean and had good service. The breakfast was also tasty.
Stayed 1 night in Oct 2021
Response from Betül Oguz on 2 Nov 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Betül Oguz General Manager

10/10 Excellent

Vilhjalmur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for this price
Hotel met expectations in in every way. Not a 5 star hotel but we had a very pleasant stay, no complaints and I'd say definitely 5/5 if you look at the price.
Stayed 1 night in Nov 2019
Response from Gabriele Pleiss on 4 Dec 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I was really impressed by the service at the front desk they were very helpful in suggesting somewhere for dinner and provided an iron on request. Great breakfast with lovely fresh fruit.
Stayed 1 night in Oct 2019
Response from Tamara Steinbrückner Deputy General Manager on 7 Nov 2019
Dear Guest, thank you for taking the time to give us your great feedback! I am pleased that you enjoyed your stay with us and we very much appreciate your positive feedback about the staff and the breakfast. Best Regards

10/10 Excellent

Hock Sing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfort hotel
Compact and clean hotel which near to train station.
Stayed 2 nights in Oct 2019
Response from Gabriele Pleiss on 15 Oct 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived at 30 minutes past midnight and was warmly greeted. Breakfast ok but it was literally a stop en route.
Stayed 1 night in Sep 2019
Response from Gabriele Pleiss on 30 Sept 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019
Response from Gabriele Pleiss on 24 Jul 2019
Lieber Gast, vielen Dank für Ihre gute Punktevergabe. Es freut uns zu lesen, dass es Ihnen bei uns gefallen hat. Wir würden uns freuen Sie wieder bei uns begrüßen zu dürfen. mit freundlichen Grüßen

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Gabriele Pleiss on 17 Jul 2019
Lieber Gast, vielen Dank für Ihre sehr gute Punktevergabe. Wir erwarten Sie gerne bei Ihrem nächsten Besuch in Aalen wieder bei uns und heißen Sie immer wieder Herzlich Willkommen. Bis dahin, alles Gute für Sie!

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Trip
A nice hotel in the heart of Aalen, friendly staff on arrival, helping us print out tickets for event in town, breakfast was plentiful and tasty, one warning if you are parking , it is extremely hard to get out , especially seeing all the paint Mark's on the walls
Stayed 1 night in May 2019
Response from Gabriele Pleiss on 4 Jun 2019
Dear guest, I was delighted to read your review and share it with the team. It is a nice recognition for us to hear that you describe your stay in our ibis Styles Aalen with these words on Hotels.com. Our underground car park is indeed tightly built. For structural reasons it was not possible to build a larger entrance and exit. The city of Aalen has several public parking garages and we will be happy to help you find the right parking space. We are happy to be your host again and wish you all the best and a nice time. Best regards

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to train station
This is my fourth stay here at the Ibis in Aalen. It’s a nice hotel that includes a basic breakfast. The staff are always helpful and nothing is a hassle. The location is perfect for me as It’s very close the the train station which I use every day. Rooms are simple but nice and the bed is comfortable. The only downside is there needs to be more English tv channels. The 2 that worked were CNBC and Bloomberg. So if finance is your thing you’ll be ok. Will be back
Stayed 13 nights in May 2019
Response from Gabriele Pleiss on 4 Jun 2019
Dear guest, thank you very much for your TOP rating and your stay in our house. We are very pleased that you reward us with such positive lines and thus recommend us to others. We are happy to be your host again and wish you all the best.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Gabriele Pleiss on 25 Apr 2019
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben uns zu bewerten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice location
Great locale in city, near Old Town Markt and train station. Also nice hotel amenities like free breakfast, free coffee. But bad lumpy bed, and too small for a couple, in Room 309.
Stayed 3 nights in Oct 2018
Response from Deputy General Manager on 15 Oct 2018
Dear guest, thank you for your top points. It's nice to hear that you could enjoy the nice city and the hotels amenities. But we have in every room a queensize bed with 1.60m that's standard. Nevertheless it would be great to welcome you back someday in our hotel. Best regards, Tamara Steinbrückner Deputy General Manager

8/10 Good

SUK YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Gabriele Pleiss on 4 Sept 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Gabriele Pleiss on 21 Aug 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
A very nice, new hotel. Only minor frustrations - no decaf coffee - they tell you only to use their disposable cups at the water fountain (I have a reusable water bottle) Car parking would be very difficult with a large car.
Stayed 2 nights in Aug 2018
Response from Gabriele Pleiss on 21 Aug 2018
Dear Guest, Thank you for taking the time to share your feedback. We have decaf coffee, please ask our staff for your next stay. For hygienic reasons, only the provided cups may be used on the water dispenser. For larger cars we have outside parking spaces. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M h khan
Excellent would recommend to stay in this hotel
Response from Tamara Steinbrückner on 8 May 2018
Dear Guest, it is always a pleasure to receive positive feedback. We look forward to welcoming you back in the near future. Best Regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved everything except the pillow :)
Stayed 1 night in Mar 2018
Response from Tamara Steinbrückner, Supervisor Frontoffice & Res on 21 Mar 2018
Dear Mr A., thank’s for your great points award, we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
great reception and help out which ever way possible
Stayed 3 nights in Sep 2017
Response from Stefan Rau on 4 Oct 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriele Pleiss General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2017
Response from Stefan Rau on 1 Aug 2017
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Gabriele Pleiss General Manger

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 14 Sept 2016
Sehr geehrter Gast, wir bedanken uns für Ihre positive Bewertung und dass Sie sich die Zeit genommen haben, Ihre Meinung uns mitzuteilen. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen aus Aalen Gabriele Bittner General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business as usual
Great for a business trip
Response from Stefan Rau on 9 Jan 2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stefan Rau General Manager

8/10 Good

Alex, Rugby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequent visit
Regular business trip, reliable and functional hotel with good rooms and breakfast.
Response from Stefan Rau on 9 Jan 2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stefan Rau General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are very new, clean and modern. Location is good too, just across from the shopping pedestrian walkway.

8/10 Good

Heidi, Cornwall UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Modern, clean and convenient.
New hotel ,very close to town centre, well managed and clean. Rooms are well designed but small, designed for the lone business man and not ideal for a couple staying for more than one night.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

4/10 Poor

Georg

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das zweite Mal im B&B in Aalen und der Zustand hat sich ggü. letztem Jahr nochmals verschlechtert: Schimmelspuren im Bad, defekter Abfluss, schmutzige Schalter, kaputter Teppich und Sanitäreinrichtungen völlig verschlissen. Ohne eine Renovation des eigentlich neuen Gebäudes (Baujahr 2012) leider nicht zu empfehlen.

8/10 Good

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tolles Zimmer, freundliches Personal, Frühstücksbereich noch etwas baustellenbelastet - Parkplatzsituation sehr schwierig (Parkhaus sehr eng und nieder) - Lage Hotel top
Stayed 1 night in Dec 2023

2/10 Terrible

Emin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Fabienne

Travelled with partner
Liked: Property conditions & facilities
Wir waren nur für die Übernachtung nach einer Hochzeit dort und haben deshalb nur dort geschlafen. Für das völlig in Ordnung.
Stayed 1 night in Sep 2023

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles in Ordnung
Stayed 1 night in Oct 2023

8/10 Good

Andreas

Travelled with partner
Liked: Amenities
Sehr gut
Stayed 1 night in Aug 2023

8/10 Good

Ulrich

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Anja

Stayed 1 night in May 2023

8/10 Good

Anja

Stayed 1 night in May 2023

6/10 Okay

Holm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleine Kritik
Für 1,5 h early-check-in 15 € - hier hätte ich bei einem hotels.com Kunden mit VIP Status weniger Gebühren erwartet.
Stayed 1 night in Apr 2023

8/10 Good

Davut, Augsburg

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Alles gut.
Stayed 1 night in Apr 2023

8/10 Good

Jan-Christoph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Direkt an der Altstadt gelegen mit Parkhaus.
Stayed 1 night in Feb 2023

10/10 Excellent

Azize

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die unterkunft ist top nur ein mangel den ich habe ist die ein und ausfahrt der Tiefgarage. Da man sich schnell mal den blinker abfährt
Stayed 1 night in Oct 2022

2/10 Terrible

Ulrich

Stayed 3 nights in Oct 2022

8/10 Good

Florian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Anne-Sophie Wiens, Resident Manager on 17 Jan 2022
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen

4/10 Poor

Akif

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Anne-Sophie Wiens, Resident Manager on 13 Dec 2021
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

6/10 Okay

Martin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Modernes Hotel mit Macken
Das Personal war nicht sehr freundlich am Empfang . Die Zimmer sind sauber und modern eingerichtet . Der Parkplatz war von mir reserviert und bezahlt als ich machst wieder gekommen bin war der Parkplatz besetzt. Es werden mehr Parkplätze verkauft als vorhanden. Morgens wurde ich von der Reinigungskraft romantisch geweckt durch öffnen der Tür und dabei brüllend House keeping zu rufen. Preis Leistung stimmt nicht überein.
Stayed 1 night in Nov 2021