Reception
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Reviews of Prinsen Hotel

3 out of 5
Prinsen Hotel
Prinsensgade 14-16, Aalborg

Reviews

8.6

Excellent

Rating 10 - Excellent. 155 out of 401 reviews" "
Rating 8 - Good. 209 out of 401 reviews" "
Rating 6 - Okay. 29 out of 401 reviews" "
Rating 4 - Poor. 7 out of 401 reviews" "
Rating 2 - Terrible. 1 out of 401 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and personable here. The facility was extremely clean and orderly. The breakfast was very good and had a wide variety of food and beverages.
Stayed 2 nights in Apr 2024
Response from Alice on 14 Apr 2024
Dear Connie Thank you for the great review, We are very happy to read that you enjoyed your stay Best Regards Reception

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Deborah B on 31 Jul 2023
Dear Linda Thanks for 10 out of 10 grades. We are so happy to see that you enjoyed your stay.Best Regards Receptionen Prinsen Hotel

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful front desk, Thanks Kamil. No place to stop in front of hotel so difficult to drop bags on arrival.
Stayed 1 night in Jun 2023
Response from Reception on 9 Jun 2023
Dear Melanie Thank you for your review, we’re so glad to hear that you enjoyed your stay and found our staff helpful. We really appreciate you taking the time. We look forward to see you again in the future! Best Regards

10/10 Excellent

Jan

Stayed 4 nights in Dec 2022
Response from Prinsen Hotel on 13 Dec 2022
Kære JanMange tak for din flotte anmeldelse! Vi er glade for at se, at dit ophold har været tilfredsstillende, og vi håber på at kunne byde dig velkommen igen ved lejlighed.

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good (close to the station, not far from the centre and the Museum) Unfortunately no nice bars and/or restaurant close to the hotel The breakfast is very good too.
Stayed 4 nights in Jun 2022
Response from Prinsen Hotel on 12 Jun 2022
Dear Anna We are happy to hear that you had a nice stay at our hotel. Prinsen Hotel is located in the heart of Aalborg, and we are sorry to hear that you did not find any bars or restaurants to your liking. There are a number of good restaurants and bars within a 8-10 min walk of the hotel, but we do admit that the ones within 2-3 minutes walk are primarily cafés and smaller bars. If you are ever in Aalborg again please do not hesitate to ask us for any recommendations, as there are many nice places to go close to the hotel. Best regards, Prinsen Hotel

8/10 Good

Gorm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descent business hotel
Fine hotel with fair price and fair condition.
Stayed 1 night in May 2021
Response from Alice on 10 May 2021
Dear Gorm Thank you for the nice feedback. We appreciate the time you took to review. We appreciate your valuable comments and look forward to serving you again soon. Best Regards Reception

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel with good service
Small hotel located central in Aalborg. Even the room was small it was designed quite good with new furniture. The service was excellent.
Stayed 3 nights in Jun 2020
Response from Reception on 28 Jun 2020
Dear Guest Thank you for sharing this feedback with us! We always strive to do our best and to provide the best experience for our guests. We wish to see you again. Best Regards

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Alice on 25 Jun 2020
Kære Kenneth Mange tak for den fine anmeldelse. Vi håber på at byde dig velkommen igen en anden gang. Fortsat god sommer. De bedste Hilsner Receptionen

8/10 Good

Mabinty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Alice on 3 Jun 2020
Dear Guest Thank you for your review. We are happy to see, you enjoyed your stay by us. Hope to see you again. Best Regards Reception

8/10 Good

William

Stayed 1 night in Apr 2020
Response from Med Venlig Hilsen Prinsen Hotel on 8 May 2020
Kære Hans. Vi takker mange gange, for din anmeldelse. Og håber på at byde jer velkommen igen en anden gang.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty satisfied
Convenient and good location - clean and comfortable. Overall good!
Stayed 2 nights in Oct 2019
Response from Reception on 27 Oct 2019
Dear Guest Thank you for sharing this feedback with us! We always strive to do our best and to provide the best experience for our guests. We wish to see you again. Best Regards

6/10 Okay

Hyo Seop

Travelled with family
Stayed 1 night in Aug 2019
Response from Reception on 15 Sept 2019
Dear Guest Thank you so much for sharing this feedback with us! We always strive to do our best and to provide the best experience for our guests. We wish to see you again. Best Regards

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from Reception on 10 Sept 2019
Dear Guest Thank you so much for sharing this feedback with us! We always strive to do our best and to provide the best experience for our guests. We wish to see you again. Best Regards

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Med Venlig Hilsen Receptionen on 25 Jul 2019
Kære Lisa Vi vil meget gerne takke dig for din anmeldelse af vores hotel. Det er så dejligt at høre, at du har nydt dit ophold og haft en god oplevelse her hos os. Vi håber på at kunne tage imod dig igen i fremtiden.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Mind the heat
Free parking spaces in the hotel's own carpark were extremely limited and there was no clear policy on first-come-first-park principle, although parking at the Congress Centre nearby is available for 34 DKK per 24 hours or at much higher rates on an hourly basis. The room get very hot in the day and there is no air-conditioning. Think twice if you are visiting in the summer.
Stayed 2 nights in Jun 2019
Response from Alice on 1 Jul 2019
Dear Guest Thank you so much for sharing this feedback with us! We always strive to do our best and to provide the best experience for our guests. We wish to see you again. Best Regards Reception

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from Alice on 21 Jun 2019
Kære Gæst Tak, fordi du udfyldte spørgeskemaet vedrørende dit nylige ophold hos os. Vi sætter stor pris på at have dig som kunde, og din feedback er vigtig for os Vi håber, at du kommer tilbage, og vi glæder os til at se dig igen. Med Venlig Hilsen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Reception on 31 Mar 2019
Dear Guest Thank you so much for sharing this feedback with us! We always strive to do our best and to provide the best experience for our guests. We are glad to hear that you had a great time here! We wish to see you again. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good breakfast, great service! Thank you
Stayed 1 night in Jan 2019
Response from Reception/ Alice on 27 Jan 2019
Dear Guest Thank you so much for sharing this feedback with us! We always strive to do our best and to provide the best experience for our guests. We are glad to hear that you had a great time here! We wish to see you again. Best Regards

8/10 Good

Niels Müller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Short Night
Ancient :) hotel, nicely modernized, and conveniently located across the street from the train station. Old elevator remains. Good telephone service for a late arrival after front desk had closed.
Stayed 1 night in Nov 2018
Response from Julie on 12 Nov 2018
Hello Niels! Thank you very much for this great review! We always appreciate hearing our guests' opinion of our hotel and we are happy to learn that you enjoyed it here. We always want to do good and give our guests' the best experience and by hearing from you, you help up with that. So, thank you!

10/10 Excellent

Greg, norfolk UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Centre
The Hotel is situated very close to the centre of Aalborg. We arrived early and as our room had not been cleaned the staff were more than happy to look after our case for us.
Stayed 2 nights in Aug 2018
Response from Alice/Reception on 3 Sept 2018
Dear Greg Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018
Response from Alice/Reception on 22 Aug 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Danish quality
Very nice clean hotel - but beware restaurants in the town close early
Stayed 1 night in Jul 2018
Response from Julie/Reception on 7 Aug 2018
Hello Brian! Thank you so much for taking the time to review your recent stay with us. We truly appreciate your opinion and feedback. We hope you will come again soon - even though our restaurants close yearly ;-)

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location facing the train station if you want a walking distance hotel. Our room was facing the main street and was very noisy
Stayed 1 night in Jul 2018
Response from Reception on 13 Jul 2018
Dear Guest Thank you for your review. Because of the location and windows open this very warm summer they canbe some noise from street, its summer the days are longand peopleare outside. Hope you will understand that and that wewillsee you again next time, Best Regards and a great summer

10/10 Excellent

Walter Erich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Camilla/Reception on 26 Jun 2018
Dear Walter We would like to thank you very much for your review of our hotel. It is so nice to hear that you have enjoyed your stay and had a great experience with us. We hope to see you again soon.

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Convenient location
This was in a convenient location close to the station and bus station with just a short walk into the city centre. The airport bus stops nearby. There is also a supermarket close to the bus station. The breakfast was good. The downside was that the room was noisy with the window open. With no airconditioning you need to have the window open in the summer.
Stayed 2 nights in Jun 2018
Response from Reception on 22 Jun 2018
Dear Guest, Thank you for choosing our hotel for your stay. Nice to hear that you had a pleasant stay. Hope to see you in the furture. Best Regards

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Alice on 9 Jan 2024
Kære Ralf Mange tak for de flotte stjerner :) Dem er vi glade for, håber at byde dig velkommen en anden gang. De Bedste hilsner receptionen

2/10 Terrible

Claus

Stayed 1 night in Jan 2024
Response from Alice on 9 Jan 2024
Kære Claus Tak for din anmeldelse, som vi ikke helt forstår. Du har desværre ikke overnattet hos os, din reservation er meldt som udeblevet?Med Venlig Hilsen Receptionen

10/10 Excellent

bente thye

Stayed 1 night in Dec 2023
Response from Alice on 6 Jan 2024
Kære Bente Mange tak for din flotte anmeldelse! Hvor er det dejligt at at læse dit ophold har været tilfredsstillende. Glade gæster gøre os glade.Vi glæder os til at kunne byde dig velkommen igen ved lejlighed. Med Venlig Hilsen Receptionen

10/10 Excellent

Jens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Alice on 16 Dec 2023
Kære Gæst Tak for din flotte anmeldelse, den er yderst værdsat af os og med garanti også fremtidige gæster. Vi glæder os til at kunne byde dig velkommen igen ved lejlighed De bedste hilsner Receptionen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Alice on 10 Dec 2023
Kære Gæst Tak for din flotte anmeldelse, den er yderst værdsat af os og med garanti også fremtidige gæster. Vi glæder os til at kunne byde dig velkommen igen ved lejlighed De bedste hilsner Receptionen

8/10 Good

Walther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Alice on 11 Dec 2023
Dear Walther Thank you for the review, We are happy to read you enjoyed your stay Best Regards Reception

10/10 Excellent

lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kommer gerne igen.
Super godt og hyggeligt sted.Kanon morgenmad.
Stayed 1 night in Nov 2023
Response from Alice on 7 Dec 2023
Kære Lars Mange tak for din flotte anmeldelse! Hvor er det dejligt at at læse dit ophold har været tilfredsstillende. Glade gæster gøre os glade.Vi glæder os til at kunne byde dig velkommen igen ved lejlighed. Med Venlig Hilsen Receptionen

10/10 Excellent

Jens

Stayed 2 nights in Nov 2023
Response from Alice on 7 Dec 2023
Kære Jens Mange tak, 10 ud af 10 ! Hvor er det dejligt at at læse og vide dit ophold har været tilfredsstillende. Vi glæder os til at kunne byde dig velkommen igen ved lejlighed. Med Venlig Hilsen Receptionen

8/10 Good

Lisbeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Velfungerende og charmerende.
Fint ophold, velfungerende, dejlig morgensmadsbuffet. Charmerende bygning og indretning. Min støvmideallergi blussede op, så det (dyner/puder, antager jeg) er ikke allergivenligt. Vi måtte lade kufferter stå nogle timer den sidste dag; obs de kan ikke låses inde.
Stayed 3 nights in Nov 2023
Response from Deborah on 20 Nov 2023
Kære Lisbeth Tak for at tage dig tid til at anmelde jeres ophold hos os, vi er glade for at læse at I har haft et behageligt ophold, dog med undtagelse for allergi, det vil vi tjekke op på.Mht kufferter er det korrekt at de desværre ikke kan låses inde, heldigvis er der bemanding i receptionen der har overblikket over gæster og opbevaring af kufferter, forhåbentlig giver det lidt tryghed De bedste hilsner receptionen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel lige ved banegården og tæt på midtbyen. God morgenmad . Rigtig godt til prisen
Stayed 1 night in Nov 2023
Response from Deborah B on 20 Nov 2023
Kære Gæst Tak for din flotte anmeldelse, den er yderst værtsat af os og med garanti også fremtidige gæster. Jeg er glad for at læse at du har haft en behageligt ophold.De bedste hilsner Receptionen

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefaler dette hotel
Super hotel, god beliggenhed og god service
Stayed 2 nights in Nov 2023
Response from Selin on 18 Nov 2023
Kære Peter Tak for din nydelige andmeldelse. Det glæder os. Vi håber på at have dig på besøg igen.Vh Receptionen

8/10 Good

Reni Storgaard

Stayed 1 night in Nov 2023
Response from Deborah B on 18 Nov 2023
Kære Reni Tusind tak for din anmeldelse af dit ophold, vi er glade for at det har været godt.

10/10 Excellent

Reni Storgaard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Deborah on 18 Nov 2023
Kære ReniTusind tak for din 10 ud af 10 karakter. Vi er så glade for at opholdet dit har været godt.

8/10 Good

Elvar

Stayed 1 night in Nov 2023
Response from Alice on 10 Nov 2023
Kære Elvar Tak for din anmeldelse af dit ophold hos os, dejligt at læse du har haft det godt. Håber på at byde dig velkommen igen en anden gang.Med Venlig Hilsen Receptionen

8/10 Good

Linda

Stayed 1 night in Oct 2023
Response from Alice on 3 Nov 2023
Kære Linda Tak for din anmeldelse, af dit ophold hos os, dejligt at læse du har haft det godt. Håber på at byde dig velkommen igen en anden gang.Med Venlig Hilsen Receptionen

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superfin placering ift offentlig transport
Super fin placering. Venligt personale. Rent værelse (ingen skimmel i brusekabinen). Lille, men god morgen buffet.
Stayed 1 night in Oct 2023
Response from Alice on 24 Oct 2023
Kære Gæst Tak for din anmeldelse, af dit ophold hos os, dejligt at læse du har haft det godt. Håber på at byde dig velkommen igen en anden gang.Med Venlig Hilsen Receptionen

8/10 Good

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Fix scanner
Det kunne have været rart at man kunne have brugt scanneren fra gården efter lukketid så man var fri for at skulle hele vejen udenom og igennem vejarbejde. Ellers var det udemærket
Stayed 1 night in Sep 2023
Response from Alice on 29 Sept 2023
Kære Liza Tak for din anmeldelse. Vi er glade for at læse jeres ophold har været tilfredstillende. Scanneren til bagdøren havde en fejl under jeres ophold, dette er nu blevet løst- Dog kunne jeres nøglekort stadig bruges til vores hovedindgang.Og nu igen til begge indgange. Ked af at læse det har ødelagt lidt af jeres ophold. Håber på at byde jer velkommen igen, nu med 2 scannere :) Med Venlig Hilsen Receptionen

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Deborah B on 25 Sept 2023
Kære Peter Tak for din flotte anmeldelse, den er utrolig værdsat.De varmeste hilsner Receptionen Prinsen Hotel

10/10 Excellent

Ingrid Gadager

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt ophold og god beliggenhrd
Stayed 1 night in Sep 2023
Response from Deborah B on 19 Sept 2023
Kære Ingrid Tak for din flotte bedømmelse af vores hotel, den sætter vi utrolig stor pris på. Vi er glade for at du har haft et godt ophold De bedste hilsner Receptionen Prinsen Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel i Aalborg midtby.
Meget velbeliggende hotel midt i Aalborg. I mødekommen og hjælpsom indtjekning. Righoldig morgenbuffet. Pænt og rummeligt standard værelse.
Stayed 1 night in Sep 2023
Response from Alice on 16 Sept 2023
Kære Gæst Mange tak for din flotte anmeldelse! Hvor er det dejligt at at læse dit ophold har været tilfredsstillende. Glade gæster gøre os glade.Vi glæder os til at kunne byde dig velkommen igen ved lejlighed. Med Venlig Hilsen Receptionen

8/10 Good

ANNE

Stayed 1 night in Sep 2023
Response from Alice on 14 Sept 2023
Kære Anne Tak for din anmeldelse af dit ophold hos os, dejligt at læse du har haft det godt. Håber på at byde dig velkommen igen en anden gang.Med Venlig Hilsen Receptionen

8/10 Good

Norbert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Eine gute Wahl für einen Stadttrip. Bahnhof und alle Sehenswürdigkeiten sind fußläufig zu erreichen. Das Personal ist aufmerksam und sehr freundlich.
Stayed 1 night in Aug 2023
Response from Alice on 12 Sept 2023
Liebe Norbert Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke zu schildern.Wir freuen uns sehr zu lesen, dass Sie Ihren Aufenthalt genossen haben. Mit freundlichen Grüßen Empfang Prinsen Hotel

10/10 Excellent

Leif

Stayed 1 night in Sep 2023
Response from Deborah B on 11 Sept 2023
Kære Leif tak for din fremragende feedbackDe bedste hilsner Receptionen

10/10 Excellent

Henrik

Stayed 1 night in Aug 2023
Response from Becky on 23 Aug 2023
Kære Henrik.Tak for din fine anmeldelse. Den sætter vi stor pris på.Venlig hilsenReceptionen

10/10 Excellent

jan morten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rent og fint hotell. utrolig hyggelig og behjelpelig personale som jobber der.god frokost
Stayed 5 nights in Jul 2023
Response from Deborah B on 31 Jul 2023
Dear Jan thank you for the lovely review, I'm glad to see that you enjoyed your stay Best Regards Receptionen Prinsen Hotel