I had an unfortunate experience at this hotel. The staff were shockingly rude, unapologetic and utterly incompetent, making my family's stay unbearable. We needed to pay for extra room as advertised extra bedroom in Family Room size is like a windowless wardrobe, reminiscent in size to a coffin. Despite promises, there was no sea view to be found, and to top it off, they forgot to provide any linen for my child. A complete disappointment from start to finish!