Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout curtains, soundproofing
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Reviews of ibis Aachen Marschiertor, Aix-la-Chapelle

ibis Aachen Marschiertor, Aix-la-Chapelle
Friedland Strasse 6-8, Aachen, NW

Reviews

8.4

Very good

Rating 10 - Excellent. 142 out of 428 reviews" "
Rating 8 - Good. 206 out of 428 reviews" "
Rating 6 - Okay. 67 out of 428 reviews" "
Rating 4 - Poor. 12 out of 428 reviews" "
Rating 2 - Terrible. 1 out of 428 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ihr Ibis Aachen Marschiertor Team on 20 Dec 2023
Lieber Peter, was für ein großartiges Feedback. Vielen Dank! Wir würden uns freuen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Team ibis Aachen Marschiertor

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Comfortable rooms in good hotel approx 5 minutes from the station. Friendly staff. Great shower!
Stayed 2 nights in Nov 2023
Response from Your Ibis Aachen Marschiertor Team on 26 Feb 2024
Dear Pam,Thank you very much for your great feedback. Your satisfaction is the best motivation for us.We hope to be able to welcome you again on your next visit to Aachen.With kind regardsYour teamibis Aachen Marschiertor

10/10 Excellent

Siamak

Liked: Property conditions & facilities
Would come again
Stayed 1 night in Sep 2023
Response from Your Ibis Aachen Marschiertor Team on 28 Sept 2023
Dear Siamak,Thank you for taking the time to let us know what you thought of your stay with us. We hope to welcome you back soon!Yours sincerely,

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Your Ibis Aachen Marschiertor Team on 29 Aug 2023
Dear Arman,We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor.It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel close to the train station and 10-15 minutes walk from the old city. I liked the little closet area between main door and a secondary door to the room. Good strong hot shower. Can’t comment on the breakfast as I didn’t purchase this extra.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Clean, close to centre of Aachen, good breakfast and decent price. Ticked all the boxes.
Stayed 2 nights in Nov 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Easy to use , efficient , clean and close to station
Stayed 1 night in Aug 2022

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good stay , close to station and no issues
Stayed 1 night in May 2022

8/10 Good

Cathal

Stayed 3 nights in Apr 2022

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel, kein Luxus, aber gute Lage, sehr sauber, guter Service. Würde jederzeit wiederkommen.
Stayed 5 nights in Feb 2022

8/10 Good

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
A very nice big sweet very nice staff. In the center
Stayed 1 night in Dec 2021

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Christiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typisches Ibis-Hotel, nahe Zentrum
Modern eingerichtete, saubere Zimmer, nettes Personal an der Rezeption. Innenstadt fußläufig in ca. 15 Minuten zu erreichen. Hoteleigene Parkplätze im Hof.
Stayed 1 night in Sep 2021

10/10 Excellent

Jakob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All that you need
Fast check-in, comfortable bed, air conditioning, perfect.
Stayed 1 night in Jun 2021
Response from Marisa Wallraff on 2 Jul 2021
Dear Jakob, we are very pleased that you enjoyed your stay with us. Best regards, Your ibis Team Aachen Marschiertor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff convient and quiet. Would recommend nice restaurant nextdoor
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Staffs are super friendly, and professional. The room was perfectly cleaned. They changed my room as I found a big bee came inside of the first room I got. The air conditioner works well which is rare to find here in Germany. Great price-quality ratio.
Stayed 1 night in Aug 2020

8/10 Good

Justin D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Everything worked as needed. Comfy bed. Hallway noise came through easily but didn't effect my sleep. Close to center and parking was nice to have.
Stayed 1 night in Jun 2020

10/10 Excellent

Ana, Monterrey, mx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to visit Aachen near the central station. Walkable to city center
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the train station. Suited our needs perfectly
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exlente hotel becuase is vey close fron downtown and train station
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Korker
An immaculately clean and comfortable stay with an exceptional breakfast - Keep it up Ibis!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and bathroom! No AC. Hot room. Opened window was great To cool room but heavy loud traffic all night Prevented a good sleep.. Excellent location. Near train station. Walkable to all major sites.
Stayed 1 night in May 2019

8/10 Good

Jon-Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, needs better beds
It was in a perfect part of town. Walking distance to all the tourist sites. Plenty of restaurants nearby. The only complaint I have is the beds were very uncomfortable.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Staff was very friendly. The hotel and rooms were a bit cold though, for that is was winter and snowing.
Stayed 1 night in Jan 2019

8/10 Good

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, friendly staff, excellent food
Nice spot in Aachen. Room was a bit small, but not too bad for Europe. Friendly staff at check in and secure parking behind their gated entrance. The restaurant was great, yummy food and great choices for food.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2018

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveled to Aachen to see some sights and was very pleased with the stay at this hotel. Very convenient to attractions and the train station.
Stayed 1 night in Oct 2018

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
A great stay
We stayed as 4 sets of couples. Going to a wedding in the next town but stayed in Aachen for 2 nights, hotel was basic but comfortable, clean and reasonable. Great walking distance to the centre with an easy access car park. Helpful staff getting taxis. Service in the bar could have been better hence the rating but all other service was very good. Would recommend here and will come back
Stayed 2 nights in Oct 2018

6/10 Okay

MARAT

4 busy nights in Aachen
This is real 2* hotel. Hotel doesn't provide fridge, individual bath accessories and air conditioner. If you window looks to the street than you should choose between close window with lack of oxygen and fresh air with very noisy street. Breakfast is good. Sometimes they provide watermelon. Room is small but very clean.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2018

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Ideal Base to Explore Liege, Maastricht and Köln.
Budget hotel with a decent breakfast buffet. The hotel is located a short walk to the center of Aachen. It is a 5 minute walk to the main train station which makes it an ideal choice to explore nearby Liege, Maastricht and Köln.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Bibiana

Liked: Cleanliness, property conditions & facilities
No frills hotel in a great location
No frills hotel conveniently situated a short walk from the train station, bus stops and old part of town. The location is great. Just bear in mind the room is fairly small and no frills, and the service isn’t outstanding. Several of the staff at front desk weren’t overly friendly or welcoming, and hardly ever smiled. They weren’t able to provide an umbrella on the rainy days, so bring one!

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
proximity to the train station
Utilitarian hotel close to Aachen main station. Within walking distance of the city center as well. Quiet location. Television sets need to be urgently updated, very old. Breakfast is good quality, in particular in relationship to the price
Stayed 1 night in Oct 2017

8/10 Good

Stephen

Liked: Staff & service, property conditions & facilities, room comfort
Good location at reasonable price
The IBIS is well located 5 minutes walk from the main railway station or a 15 walk into Aachen centre. Close by are several restaurants and the hotel also offers breakfast and evening dinner for a charge. Staff are friendly, there is free basic wi-fi but better speed requires a payment of 6 Euros per 24 hours. The hotel has more than 120 rooms on 4 floors but only one small lift/elevator so there can be a wait at busy times, same with the small reception but staff are helpful and efficient. Rooms are small but decent, those on the back side of the hotel are quiet but there can be some noise from the next door rooms, also the corridor but a double door system helps reduce this. Room cleanliness good but could have been better. Overall happy for the price and location, have tried to stay here in the past but the hotel was fully booked and seems to stay busy. Will be back...if not full!
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2017

8/10 Good

RD, Wiesbaden, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and inexpensive
This hotel is not even a five minute walk from the train station and less than a 10 minute walk to the Dom. There is a park in front of the hotel that was ideal for walking our dogs. The staff were very friendly and we were allowed to check in early. Prices for everything are on the low end (€8/day parking, €11 breakfast buffet, and €8/day per dog) are all very reasonable for Germany. It is a no frills hotel with the only bathroom item being a soap dispenser in the shower. Only down side for us was there is no a/c and the inside of the hotel was much warmer than the weather outside. We had to leave the window open to keep the temperature down and the street noise on a Saturday night was annoying until well after midnight. If you're looking for a good location on a budget and don't mind warmth, this is ideal.
Stayed 1 night in Sep 2017

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aachen ibis near train station
Hotel is very convenient to the train station. The hotel and the train sit on a ridge of a small hill, so walking from downtown center involves a gradual climb. No evident free-use computer in the lobby. Room was big enough for a large suitcase to be left open. Good wifi.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel is in walking distance to Aachen's main attractions (Cathedral, Market square) and very close to the central train station. It has its own parking lot and provides a decent breakfast buffet. If you are sensitive to street noise I recommend you stay in a room facing the back. I have stayed multiple times already but wish they would soon paint the rooms.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Too hot, no aircon, noisy room with window open.
Tittle says it all. Start and cleanliness very good. Room temp unbearable, no aircon in hotel.